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Residential Dual Energy - Hydro-Québec

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Table of contents<br />

<strong>Residential</strong> <strong>Dual</strong> <strong>Energy</strong>, a Worthwhile Choice 1<br />

<strong>Dual</strong>-energy heating system 3<br />

Electromechanical dual-register meter 6<br />

Electronic dual-register meter 7<br />

The indicator light: A warning to conserve and save 7<br />

Integrated dual-energy equipment 8<br />

Installed equipment 8<br />

Heat pump 8<br />

What to do if … 9<br />

Any questions? 9<br />

Your electricity bill 10<br />

Tracking your energy costs 12<br />

<strong>Residential</strong><br />

<strong>Dual</strong> <strong>Energy</strong>,<br />

a Worthwhile<br />

Choice<br />

The Customer Guide is designed to help you,<br />

as a user of a dual-energy system, achieve the best<br />

efficiency, savings and satisfaction from it. This<br />

guide will help you understand and use your system<br />

better. It describes the heating-system components,<br />

the electromechanical and electronic dual-register<br />

meters, the indicator light and the other equipment<br />

installed in your home.<br />

Your dual-energy system heats your home with<br />

fossil fuel, such as oil, during the periods when<br />

electricity demand is very high. These peak periods<br />

generally occur during the coldest winter weather.<br />

<strong>Dual</strong>-energy heating therefore plays an important<br />

role in the wise use of electricity.<br />

1

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