Issue 14 R E:action - Hospitality Action

e:action Case Study
Case study
Annie Giles-Quinn – Manchester – Catering Manager
“Thanks to your support, Annie and her son’s lives
have been made that little bit more bearable”
Annie hasn’t had it easy. A
long standing member of
the hospitality industry Annie
worked in catering for 28
years.
After separating from her
husband it was left to Annie
to financially support her two
children. As a single mother
times were tough but Annie
gained confidence in herself
and the family pulled together.
Then tragedy struck. Annie
was diagnosed with breast
cancer on two separate
occasions. With her children
dependent upon her the
impact on family life was hard.
The endless hospital trips and
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constant stress and worry
were only relieved when Annie
went into remission.
But life can be cruel. If
coping with cancer hadn’t
been enough Annie’s sight
began to deteriorate. She was
forced to leave her job and in
2007 was registered blind. Her
self-belief hit an all time low.
Lacking in confidence Annie
was unable to leave her home
without assistance and began
to rely on her sons for nearly
everything.
Depressed, isolated and
lonely she turned to Hospitality
Action for help. We were able
to provide Annie with special
Here are some other people we have helped...
speech activated software so
she could use her computer
again. Although only a small
change this has had a huge
effect on the family’s life.
Annie can once again carry
out tasks such as online
shopping so reducing her
dependency on her children.
Thanks to email she can now
stay in touch with her friends
preventing those creeping
feelings of loneliness.
Thanks to your support
Annie and her son’s lives have
been made that little bit more
bearable. Please help us to
carry on supporting people
through their bleakest times.
How we can help
How we help re:action
Hospitality Action is the trade charity for the hospitality industry and so we
exist to help people like you. We offer a range of services aimed at past and
present workers from the industry.
Sometimes it just takes a small change in circumstances to turn a
manageable situation into an unmanageable one. For example, the loss
or drop in income caused by illness, redundancy or caring for a loved can
present a series of problems that most of us would struggle to deal with.
Whatever the reason we are here to listen and provide help wherever we can.
Our Services:
l Information and Signposting
l Grants
l Debt Advice (provided by the
Consumer Credit Counselling Service)
l Family Members Scheme (see page 12)
l The Ark Foundation (see pages 14 & 15)
Information and Signposting
This service is provided by our experienced
and professional team. We can advise on
a wide range of organisations that offer
financial help and other relevant assistance.
Grants
We offer a range of grants depending
on the applicants’ situation. Such as
one-off help for an essential household
item like a cooker, medical equipment, or
ongoing help during a period of crisis such
as ill health.
Application process
We need to make an assessment of
your financial circumstances and overall
needs before we can offer financial
assistance. (To apply, see foot of the page.)
Our application form can be downloaded from our website www.hospitalityaction.org.uk or requested by calling 020 3004 5500 or e-mailing help@hospitalityaction.org.uk
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