UALITY 2011 - Univerzitet u Zenici
UALITY 2011 - Univerzitet u Zenici
UALITY 2011 - Univerzitet u Zenici
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U N I V E R S I TA S<br />
U N I V E R Z I T E T U Z E N I C I<br />
S T U D I O R U M Z E N I C A E N S I S<br />
BOSNIA & HERZEGOVINA<br />
7 th Research/Expert Conference<br />
with International Participation<br />
1 1<br />
1<br />
<strong>UALITY</strong><br />
<strong>2011</strong><br />
st th<br />
June 01 - 04 , 20 11.<br />
Hotel “Stella” Neum<br />
Bosnia and Herzegovina<br />
SUPER SPONZOR
UNDER THE AUSPICES OF:<br />
Government of the Federation of Bosnia and Herzegovina<br />
Chamber of Economy of Bosnia and Herzegovina<br />
Federal Ministry of Energy, Mining and Industry<br />
Federal Ministry of Development, Entrepreneurship and Crafts<br />
Federal Ministry of Education and Science<br />
Government of the Zenica –Doboj Canton<br />
City Zenica<br />
SUPER SPONZOR<br />
INTERNATIONAL SCIENTIFIC/REVIEW COMMITTEE<br />
Bojan Ačko (Slovenia)<br />
Izet Alić (B&H)<br />
Almir Alihodžić (B&H)<br />
Slavko Arsovski (Serbia)<br />
Vesna Babić-Hodović (B&H)<br />
Senad Balić (B&H)<br />
Slobodan Bakula (B&H)<br />
Branimir Barišić (Croatia)<br />
Hazim Bašić (B&H)<br />
Ana Beroš (B&H)<br />
Marko Bešker (Croatia)<br />
Farzet Bikić (B&H)<br />
Sonja Bjeljac (B&H)<br />
Miroslav Bobrek (B&H)<br />
Tunc Bozbura (Turkey)<br />
Nenad Brkić (B&H)<br />
Miodrag Bulatović (CG)<br />
Faruk Ćaklovica (B&H)<br />
Refik Ćatić (B&H)<br />
Fuad Ćatović (B&H)<br />
Ilija Ćosić (Serbia)<br />
Franci Čuš (Slovenia)<br />
Sedad Dizdarević (B&H)<br />
Slavko Dolinšek (Slovenia)<br />
Jusuf Duraković (B&H)<br />
Mehmet Durman (Turkey)<br />
Smajil Durmišević (B&H)<br />
Ejub Džaferović (B&H)<br />
Rifet Džogić (B&H)<br />
Elma Ekinović (B&H)<br />
Sabahudin Ekinović (B&H)<br />
Nihad Fejzić (B&H)<br />
Firenzo Franceschini (Italy)<br />
David de la Fuente (Spain)<br />
Faris Gavrankapetanović (B&H)<br />
Šefket Goletić (B&H)<br />
Dr. Safet Brdarević, (B&H) - president<br />
Dr. Albert Weckenmann, Co-President (Germany)<br />
Radoslav Grujić (B&H)<br />
Halil Gutošić (B&H)<br />
Csaba Gyenge (Romania)<br />
Miodrag Hadžistević (Serbia)<br />
Adam Hamrol (Poland)<br />
Nađija Haračić (B&H)<br />
Edita Hekelova (Slovakia)<br />
Nedim Hodžić (B&H)<br />
Jasna Horvat (Croatia)<br />
Nenad Injac (Croatia)<br />
Mustafa Imamović (B&H)<br />
Ishak Mešić (B&H)<br />
Sabahudin Jašarević (B&H)<br />
Vid Jovišević (B&H)<br />
Simo Jokanović (B&H)<br />
Emir Kabil (B&H)<br />
Petro Kalyta (Ukraina)<br />
Bato Kamberović (Serbia)<br />
Stanislav Karapetrović (Canada)<br />
Smail Klarić (B&H)<br />
Živko Kondić (Croatia)<br />
Janez Kopač (Slovenia)<br />
Zdravko Krivokapić (CG)<br />
Vjera Krstelj (Croatia)<br />
Seka Kugler (Croatia)<br />
Damir Kukić (B &H)<br />
Ivan Kurić (Slovakia)<br />
Halid Kurtović (B&H)<br />
Samir Lemeš (B&H)<br />
Leon Maglić (Croatia)<br />
Vidosav Majstorović (Serbia)<br />
Vlado Majstorović (B&H)<br />
Zlatan Meškić (B&H)<br />
Mirjana Milošević (Serbia)<br />
Vedran Mudronja (Croatia)<br />
Sulejman Muhamedagić (B&H)<br />
2<br />
Sahib Muminagić (B&H)<br />
Nagib Neimarlija (B&H)<br />
Murćo Obučina (B&H)<br />
Mirsada Oruč (B&H)<br />
Ercan Oztemel (Turkey)<br />
Edward Pajak (Poland)<br />
Mugdim Pašić (B&H)<br />
Zijad Pašić (B&H)<br />
Milan Perović (CG)<br />
Darko Petković (B&H)<br />
Senad Rahimić (B&H)<br />
Vjekoslav Selak (B&H)<br />
Nino Serdarević (B&H)<br />
Hajrudin Skender (B&H)<br />
Mirko Soković (Slovenia)<br />
Jovan Sredojević (B&H)ž<br />
Dragutin Stanivuković (Serbia)<br />
Muharem Šabić (B&H)<br />
Refik Šahinović (B&H)<br />
Aziz Šunje (B&H)<br />
Marko Tadić (B&H)<br />
Mihail Titu (Romania)<br />
Stefano Tornincasa (Italy)<br />
Veljko Trivun (B&H)<br />
Džemo Tufekčić (B&H)<br />
Faik Uzunović (B&H)<br />
Ratko Uzunović (Serbia)<br />
Joan Vivancos Calvet (Spain)<br />
Nermina Zaimović-Uzunović<br />
(B&H)<br />
Dževad Zečić (B&H)<br />
Dragana Živković (Serbia)<br />
Edina Vejo (B&H)<br />
Ivica Veža (Croatia)<br />
Nedjeljko Vukojević (B&H)
Dr. Sabahudin Jašarević, Secretary (B&H)<br />
Dr. Sabahudin Ekinović (B&H)<br />
Dr. Nermina Zaimović-Uzunović (B&H)<br />
Teresa Werner (Germany)<br />
ORGANIZING COMMITTEE<br />
Dr. Safet Brdarević, President (B&H)<br />
PROGRAM COMMITTEE<br />
3<br />
Dr. Darko Petković (B&H)<br />
Dr. Tunc Bozbura (Turkey)<br />
Dr. Samir Lemeš (B&H)<br />
M.Sc. Ibrahim Plančić (B&H)<br />
- Nermin Nikšić, Premijer Vlade Federacije B&H,<br />
- Erdalj Trhulj, Ministar za energetiku, industriju i rudarstvo FBiH,<br />
- Damir Mašić, Ministar za obrazovanje i nauku FBiH,<br />
- Mr. Fikret Plevljak, Premijer Vlade ZE-DO Kantona,<br />
- Dr. Jusuf Duraković, Ministar privrede Ze-Do Kantona,<br />
- Bernadeta Galijašević, Ministrica obrazovanja, nauke, kulture i sporta Ze-Do kantona,<br />
- Mr. Amir Jerlagić, JP Elektroprivreda BiH dd,Sarajevo,<br />
- Enisa Hodžić, JP Elektroprivreda BiH dd, Sarajevo,<br />
- Nihad Kadić, JP Elektroprivreda BiH dd, Sarajevo,<br />
- Mr. Nedžad Rešidbegović, BH TELECOM dd Sarajevo,<br />
- Adnan Mujagić, BH TELECOM dd Sarajevo,<br />
- Mr. Akif Šabić, BH TELECOM dd Sarajevo,<br />
- Zlatko Mujezinović, BH TELECOM dd Sarajevo,<br />
- mr. Nedim Džaferović, BH TELECOM dd Sarajevo,<br />
- Mr. Mirsad Pojskić, JP Elektroprivreda BiH dd, Elektrodis. Zenica,<br />
- Mr. Mirsad Begić, Asocijacija za kvalitet u BiH,<br />
- Mr. Petar Milašinović, Republički zavod za standardizaciju i metrologiju, Banjaluka,<br />
- Dr. Željko Kovačević, Ministar industrije, energetike i rudarstva u Vladi Republike<br />
Srpske<br />
- Dr. Mihajlo Stojčić, dipl. inž.-KOMING d.o.o, Gradiška,<br />
- Mr. Dragan Praštalo dipl. inž.- MIKROELEKTRONIKA, d.o.o, Banjaluka,<br />
- Dr. Simo Jokanović, dipl. inž. – Mašinski fakultet, Banjaluka,<br />
- Anđelko Grahovac, dipl. inž.- PETROL a.d, Banjaluka,<br />
- Slavko Kovačević, dipl. fizičar- ODP „ORAO“, Bijeljina,<br />
- Mr. Fuad Klisura, IPI d.o.o., Zenica<br />
- Dr. Hajrudin Skender, Mljekara Zenica ,<br />
- Mr. Edin Arslanagić, Bosnalijek Sarajevo,<br />
- Eduard Kinčić, Bosnalijek Sarajevo,<br />
- Mr. Asim Gradinčić, Privredna komora SB kantona,<br />
- Goran Tešanović, Institut za standardizaciju BiH<br />
- dr. Žarko Petrović, Institut za akreditaciju BiH,<br />
- Lidija Vignjević, Institut za intelektualno vlasništvo Bosne i Hercegovine,<br />
- Mahir Hadžiahmetović, Vanjskotrgovinska komora BiH,<br />
- Milan Lovrić, Vanjskotrgovinska komora BiH,<br />
- Midhat Ćehajić, Vanjskotrgovinska komora BiH,<br />
- Mr. Ismet Pašalić, dipl.inž. PK Unsko-sanskog kantona,<br />
- Amir Abazović, dipl.inž., Ministarstvo privrede ZE-DO kantona,<br />
- Šefkija Botonjić, Privredna Komora ZE-DO Kantona
TEMATIKA SKUPA<br />
Naučno stručni skup će raditi na sljedeći način: plenarna sjednica (uvodni i pozivni radovi<br />
za globalne teme), simpozij (radovi po temama skupa) i po potrebi workshops (radni<br />
sastanci).<br />
1. KVALITET U PRIVREDI<br />
Upravljanje kvalitetom (koncept, principi, alati i filozofija); Mjerenje karakteristika kvaliteta<br />
sistema i procesa; Metrologija; Kvalitet proizvoda i procesa; Kvalitet u održavanju;<br />
Upravljanje lancem snabdijevanja; Kvalitet i zaštita okoline; Inženjering kvaliteta;<br />
Ekonomika kvaliteta; Upravljanje rizicima; Troškovi kvaliteta i upravljanje troškovima<br />
kvaliteta.<br />
2. KVALITET U OBRAZOVANJU<br />
Pedagoški standardi i norme; Metode i postupci provjere i praćenja znanja studenata<br />
(učenika); Metode i postupci ocjenjivanja kvaliteta nastavnog osoblja; Samoevaluacija<br />
institucija u obrazovanju; Bolonjski proces; Akreditacija i certifikacija nastavnih programa i<br />
institucija; Zakonska regulativa u području obrazovanja; Preporuke za kvalitet u<br />
obrazovanju IWA2; Akreditacija i certifikacija u visokom obrazovanju;<br />
3. KVALITET U JAVNOM SEKTORU<br />
Kvalitet u javnoj upravi; Kvalitet u zdravstvu; Kvalitet u komunalnim preduzećim; Kvalitet u<br />
poljoprivredi; Kvalitet u proizvodnji hrane; Saobraćaj i kvalitet, Aspekti kvaliteta u procesu<br />
pridruživanja BiH EU<br />
4.NORMATIVNA REGULATIVA U KVALITETU<br />
Međunarodni standardi ISO 9000 - Sistemi upravljanja kvalitetom, Međunarodni standardi<br />
ISO 14000 - Sistemi okolinskog upravljanja; Međunarodni standardi, OHSAS 18000 -<br />
Obezbjeđenje zdravlja i sigurnosti; HACCP, ISO 16949, ISO 22000-Upravljanje sigurnošću<br />
hrane, ISO 27000 - Zaštita informacija, SA 8000 - društvena odgovornost, Stanje i trendovi<br />
u razvoju standarda. Informacioni sistemi kvaliteta; Međunarodne nagrade kvaliteta;<br />
Standardizacija; Državni program kvaliteta; Modeli TQM-a i njegova evolucija<br />
PREZENTACIJE<br />
Prezentacije su ograničene na 10 minuta + 5 minuta za diskusiju.<br />
Autori-prezentatori za prezentacije mogu koristiti Power point aplikaciju.<br />
VRIJEME I MJESTO ODRŽAVANJA SKUPA<br />
Skup će se održati od 01. do 04. juna <strong>2011</strong>. godine u Hotelu Stella u Neumu - BiH.<br />
Hotel Stella nalazi se u Neumu, gradiću smještenom na području turističke regije južnog<br />
Jadrana i jedinog izlaza Bosne i Hercegovine na more, mjesta posebnog mediteranskog<br />
ugođaja i šarma. Sam hotel smješten je u mirnoj uvali blizu obali mora, mjesto je<br />
posebnog primorskog ugođaja i raznih ugostiteljsko turističkih privlačnosti.<br />
4
CONFERENCE TOPICS<br />
The Research/Expert Conference will be performed as follows: plenary session (Key<br />
papers concerned global topics), symposium (papers according to the conference topics)<br />
and workshops, when needed.<br />
1. Q<strong>UALITY</strong> IN BUSSINES<br />
Quality management (Concept, Principles, Tools and Philosophies); System and Process<br />
Performance Measurements; Metrology; Quality of product and process; Quality in<br />
maintenance; Supply chain management; Environment protection quality; Quality<br />
Engineering; Quality Economics; Risk Control;<br />
2. Q<strong>UALITY</strong> IN EDUCATION<br />
Pedagogical standards and norms; Methods and procedures of students knowledge<br />
accompany and control; Methods and procedures of educational staff quality control;<br />
Occupational institutions self evaluation; Bologne process and quality; IWA2; Education<br />
programs and institutions accreditation and certification; Law regulation in educational<br />
field;<br />
3. Q<strong>UALITY</strong> IN PUBLIC SECTOR<br />
Quality in public institutions; Quality in health institutions; Quality in community<br />
enterprises; Quality in Agriculture; Quality in Food Processing Industry; Aspect of Quality<br />
in Process Accesion Bih in EU<br />
4. STANDARDS REGULATION IN Q<strong>UALITY</strong><br />
International standards ISO 9000 - Quality Management System; International standards<br />
ISO 14000 - Environmental Management System; International standards ISO 18000 -<br />
Occupational Health and Safety Zone; HACCP, ISO 16949, ISO 22000-Food safety<br />
management system, ISO 27000-Information security management standards, SA 8000-<br />
Social Accountability, Status and trends in development standards; Quality information<br />
systems; Quality awards; Standardization; State quality programs; TQM models and their<br />
evaluation<br />
PAPER PRESENTATION<br />
Presentation is limited to 10 minutes + 5 minutes for discussion.<br />
Presenters can use PowerPoint slide shows.<br />
CONFERENCE DATE AND VENUE<br />
The conference will be held from 01 st to 04 th June <strong>2011</strong> at the Hotel "Stella", Neum,<br />
Bosnia and Herzegovina.<br />
Hotel Stella is situated in Neum, little mediterranean town on the southern coast of the<br />
Adriatic Sea, at the outskirts of the pearl of medieval architecture, the town of Dubrovnik..<br />
Neum is the only town in Bosnia and Herzegovina which has sea exit and it is a town of<br />
special mediterranean ambient and charm.<br />
Hotel Stella itself, is situated near the beach, in the quiet part of Neum, about 500 meters<br />
away from the town center.<br />
5
KOTIZACIJA - CONFERENCE FEE<br />
Kotizacija za autore i učesnike Skupa je 150.00 EURO (300 KM) (uključujući i članove naučnog<br />
odbora i predsjedavajuće sekcija). Kotizacija obuhvata: zbornik radova sa skupa sa pratećim<br />
materijalima, prisustvo svim sekcijama i prezentacijama, osvježenje i piće dobrodošlice.<br />
The conference fee for authors and participants is 150,00 EUR (including members of the<br />
Scientific Committee, and session chairmen). The conference fee includes the following: a copy<br />
of conference proceedings and accompanying materials, admission to all sessions and<br />
presentations, refreshments, and welcome drink. The conference fee should be sent to:<br />
Raiffeisen Bank dd Bosnia and Herzegovina<br />
71000 Sarajevo, Danijela Ozme 3<br />
Branch Office Zenica<br />
S.W.I.F.T.: RZBABA2S<br />
IBAN: BA391610655000034874<br />
In favour of: “INSTITUT ZA PRIVREDNI INZINJERING ZENICA”<br />
Fakultetska 1, 72000 Zenica, B&H<br />
Account no.: 502012000 0550141<br />
Payment Method: OUR<br />
With remark: Registration fee for Q<strong>UALITY</strong> <strong>2011</strong>, paper No Q11-xxx, name and surename)<br />
Učesnici i autori iz Bosne i Hercegovine svoje kotizacije mogu uplatiti na sljedeći račun<br />
(300,00 KM):<br />
Institut za privredni inženjering Zenica, račun kod:<br />
IK Banka d.d. Zenica, 134-0100000-195769<br />
Općina: 103<br />
sa naznakom "Kotizacija za KVALITET <strong>2011</strong> „<br />
(na uplatnici navesti ime i prezime i oficijelni broj rada Q11-xxx)<br />
KORESPODENCIJA - CORRESPONDENCE<br />
Dr. Safet Brdarević<br />
Dr. Sabahudin Jašarević<br />
Address:<br />
Mašinski fakultet<br />
Fakultetska 1, 72000 Zenica<br />
Bosnia and Herzegovina<br />
Phone: 00387 32 449 143<br />
Dear Colleague(s),<br />
Organizing Committee want to inform all<br />
possible participants and passengers to<br />
Neum, that BISS Tours travel agency is<br />
offering them following hotels for<br />
accommodation: „HOTEL STELLA“ Neum<br />
All reservation as well as additional<br />
information can be found on:<br />
6<br />
00387 32 449 145<br />
Fax: 00387 32 246 612<br />
http://www.mf.unze.ba<br />
http://www.quality.unze.ba<br />
E-mail: sjasarevic@mf.unze.ba<br />
sabahudinjasarevic@yahoo.com<br />
sbrdarevic@mf.unze.ba<br />
SMJEŠTAJ - ACCOMMODATION<br />
www.biss-tours.ba<br />
e-mail: ekskurzije@biss-tours.ba<br />
tel: +387 32 442-160<br />
+387 61 713 392
CITY NEUM<br />
HOTEL STELLA<br />
HOTEL STELLA<br />
7
SCHEDULE OF EVENTS<br />
SRIJEDA - WEDNESDAY June 01 st<br />
18.00 – 20.00 Registracija učesnika i piće dobrodošlice<br />
Registration and Welcome Drink<br />
ČETVRTAK - THURSDAY June 02 nd<br />
08.30 – 09.30 Registracija učesnika<br />
Registration of Conference Partcipant<br />
09.30 – 10.00 Otvaranje Skupa - Conference Opening<br />
10.00 – 11.00 Uvodni referati - Keynote Paper Presentation<br />
11.00 – 11.30 Kafe pauza - Coffee Break<br />
11.30 – 13.30 Prezentacija radova u tri paralelne sekcije<br />
Three Parallel Sessions of Presentations<br />
13.30 – 15.00 Pauza za ručak - Lunch Break<br />
15.00 – 17.00 Prezentacija radova u tri paralelne sekcije<br />
Three Parallel Sessions of Presentations<br />
17.00 – 17.30 Kafe pauza - Coffee Break<br />
17.30 – 19.30 Prezentacija radova u tri paralelne sekcije<br />
Three Parallel Sessions of Presentations<br />
20.00 – Večera - Dinner<br />
PETAK - FRIDAY June 03 rd<br />
09.00 – 11.00 Prezentacija radova u tri paralelne sekcije<br />
Three Parallel Sessions of Presentations<br />
11.00 – 11.30 Kafe pauza - Coffee Break<br />
11.30 – 13.00 Prezentacija radova u tri paralelne sekcije<br />
Three Parallel Sessions of Presentations<br />
13.00 – 15.00 Pauza za ručak - Lunch Break<br />
15.00 – 17.00 Prezentacija radova u tri paralelne sekcije<br />
Three Parallel Sessions of Presentations<br />
8
SCHEDULE OF PAPER PRESENTATIONS<br />
ČETVRTAK- THURSDAY, June 02 nd<br />
09.30 — 10.00 Otvaranje Skupa - Conference opening<br />
10.00 — 11.00 Uvodni referati - Keynote Paper Presentation<br />
Chairmen: S.Brdarevi}, S.Klarić, N.Zaimović-Uzunović<br />
1. Kvaliteta u visokom obrazovanju – različiti koncepti, europski model i<br />
primjena u Bosni i Hercegovini<br />
Quality in Higher Education – Different Concepts, European Model and its<br />
Implementation in Bosnia and Herzegovina<br />
Fejzić Nihad, Ćurković Boris (Bosnia and Herzegovina)<br />
2. Unapređenje poslovnih procesa implementacijom modela Šest sigma<br />
Improvements of Business Process by Implementing Six Sigma Model<br />
Habul Aida, Pilav-Velić Amila, Kremić Emir (Bosnia and Herzegovina)<br />
3. Prostor za prezentaciju sponzora - Time for presenting sponsors<br />
ČETVRTAK- THURSDAY, June 02 nd (Kvalitet u privredi)<br />
11.30 — 13.30 SESSION I (Quality in Economy)<br />
Chairmen: H.Bašić, N.Štrbac<br />
1. Mehanizam uticaja sistema menadžmenta kvalitetom na performanse preduzeća<br />
The Mechanism of the Quality Management System Influence on Firm Performance<br />
Ušćumlić Dušanka, Babić Jasna, Pešalj Biljana (Serbia)<br />
2. Od osiguranja kvalitete do certifikata - put od pet koraka - Od certifikata do<br />
kulture kvalitete - dan za danom (temeljeno na primjeru visokog obrazovanja)<br />
From Quality Assurance to the Certificate – A Five Steps' Way - From the Certificate<br />
to a Quality Culture – Day After Day (based on higher education example)<br />
Glumac Dejan, Luić Ljerka (Croatia)<br />
3. Research of Interdependency Between Success of Business and<br />
Business Intelligence System<br />
Bašić Hazim, Bajgorić Nijaz, Mujković Dževida, Šegrt Biljana (B&H)<br />
4. Sistemi upravljanja kvalitetom prema zahtjevima standarda EN ISO 9001:2008.<br />
kao menadžerski alat za spriječavanje nastanka i prevazilaženje kriznih situacija<br />
privrednih organizacija<br />
Quality Management Systems, in Accordance with the Requirements of EN ISO<br />
9001:2008 as a Management Tool for Preventing and Resolving the Crisis in<br />
Business Organisations<br />
Gutošić Halil (B&H)<br />
9
5. The Implementation of the Quality Management Systems in Small and<br />
Medium-Sized Enterprise Sector in Poland<br />
Korniejenko Kinga (Poland)<br />
6. Postupak i specifičnosti poslovnika kvalitete u malim i srednjim preduzećima -<br />
Primjer iz prakse<br />
Specific Rules of Procedure and Quality Small and Medium Enterprises Case Study<br />
Brdarević Safet, Sušić Mensura (B&H)<br />
7. Uvođenje, primjena i održavanje integriranog sustava upravljanja (ISO 9001,<br />
ISO 14001 & OHSAS 18001) u graditeljskoj organizaciji<br />
Introduction, Implementation and Maintenance of Integrated Management System<br />
(ISO 9001, ISO 14001 & OHSAS 18001) in Construction Organization<br />
Lisičar Josip (Croatia)<br />
8. Značaj uvodjenja sistema kvaliteta u Elektrolizi bakra u Boru<br />
The Importance of Introducing the Quality System in the<br />
"Elektroliza" Factory in Bor<br />
Štrbac Nada, Mihajlović Ivan, Živković Dragana, Budjelan Slaviša (Serbia)<br />
9. Integrated Quality Management System Implemented in a Mine<br />
Bialy Witold, Maruszewska Ewa Wanda (Poland)<br />
10. The ISO QMS Implementation in the Printing House<br />
Milčić Diana, Borković Jakov, Donevski Davor (Croatia)<br />
11. Quality as a Vision of the Future<br />
Milovanović Ružica (Serbia)<br />
ČETVRTAK- THURSDAY, June 02 nd (Kvalitet u obrazovanju)<br />
11.30 — 13.30 SESSION II (Quality in Education)<br />
Chairmen: S.Klarić, M.Bobrek<br />
1. Razvoj i standardizacija sistema kvaliteta u institucijama visokog obrazovanja<br />
Development and Standardization of Quality System in Higher Education Institutions<br />
Miroslav Bobrek (B&H)<br />
2. Kvalitetom do boljeg obrazovanja - Model kvaliteta za budućnost (KzP)<br />
Quality Leads to Better Education Quality for the Future of Education Model (KzP)<br />
Zavrl Sonja*, Salković Alisa (*Slovenia, B&H)<br />
3. Integrirani sistem kvaliteta u visokom obrazovanju<br />
Integrated System of QualityiIn Higher Education<br />
Klarić Smail, Bajramović Esad, Islamović Fadil, Hodžić Atif (B&H)<br />
4. The process of Evaluation and Accreditation as instruments of<br />
Quality Assurance in Higher Education in Macedonia<br />
Jashari Hasan (Macedonia)<br />
10
5. Developing Standards for Internal Quality in Higher Education<br />
(Case of Albania and Macedonia)<br />
Loca Semiha, Xhaferi Besa* (Albania, *Macedonia)<br />
6. Konstrukcija HEDEQUAL instrumenta za mjerenje glavnih<br />
faktora usluge visokog obrazovanja u Bosni i Hercegovini<br />
HEDUQUAL Instrument Construction for Measuring Main Factors of<br />
Higher Education Service in Bosnia and Herzegovina<br />
Klarić Smail, Kulašin Džemal (B&H)<br />
7. Doprinos tumačenju i implementaciji europskih standarda i smjernica<br />
(ESG) u visokom obrazovanju u BiH<br />
Contribution to the Interpretation and Implementation of European Standards<br />
and Guidelines (ESG) in Higher Education in B&H<br />
Plančić Ibrahim, Abazović Alim (B&H)<br />
8. Contemporary Trends in Setting Standards for Educational<br />
Assessment; Application to Statistical Education<br />
Draganovic Velid (B&H)<br />
9. Rekonstrukcija studentske ankete – prilog razvoju kvaliteta<br />
evaluacije univerzitetskog nastavnog procesa<br />
Reconstruction of Student Survey – Contribution to the Development of<br />
Evaluation Quality of University Teaching Process<br />
Pehlić Izet, Hasanagić Anela (B&H)<br />
10. Razvoj sistema upravljanja kvalitetom u visokom obrazovanju kroz<br />
izvođenje internih i eksternih evaluacija nastavnih planova i programa<br />
Development Quality Management System at the Higher Education Through<br />
using Self-Evaluation and External Evaluation Study Plans and Programs<br />
Bokonjić Dejan, Petković Darko, Trbojević Stevan (B&H)<br />
11. Percepcija kvalitete u visokom obrazovanju – osvrt na studente<br />
Sveučilišta u Mostaru<br />
Perception of Quality in Higher Education - An Overview on<br />
Students of University of Mostar<br />
Mabić Mirela (B&H)<br />
12. Comparsion between QA system at University of Zenica and University<br />
Din Brasov Transilvania<br />
Oruč Mirza, Plančić Ibrahim, Muminagić Sahib, Petković Darko,<br />
Dascalu Adina* (B&H, *Romania)<br />
11
ČETVRTAK- THURSDAY, June 02 nd (Normativna regulativa)<br />
11.30 — 13.30 SESSION III (Standards regulation)<br />
Chairmen: M.Bulatović, S.Borkowski<br />
1. The improving the Total Quality Management concept<br />
Milosan Ioan (Romania)<br />
2. Certificates and Trademarks Confirming the High Quality of Wooden Products<br />
Stasiak-Betlejewska Renata, Borkowski Stanisław (Poland)<br />
3. Energetska efikasnost u ISO standardima<br />
Energy Efficiency in ISO Standards<br />
Bulatović Miodrag (Montenegro)<br />
4. Sistem energetskog upravljanja kao model energetske efikasnosti<br />
u industriji – analiza standarda EN16001 i ISO 50001<br />
Energy Management System as a Model of Energy Efficiency in Industry –Analysis<br />
of Standards EN16001 and ISO 50001<br />
Ćurković Boris, Kapetanović Izudin, Hivziefendić Jasna (B&H)<br />
5. ISO sustav u poduzetničkim inkubatorima<br />
ISO System in Business Incubators<br />
Vukoša Marija, Čovo Petar (Croatia)<br />
6. Savremeni evropski standardi za auditiranje sistema upravljanja kvalitetom<br />
The Latest European Standards for Auditing of Quality Management Systems<br />
Haračić Emira (B&H)<br />
7. Razvoj nacionalne nagrade za kvalitet u Republici Srbiji<br />
National Quality Award Development in the Republic of Serbia<br />
Jelić Miloš, Trajković Vladimir (Serbia)<br />
8. First Application of Total Quality Management in<br />
Ottoman Empire: AHI Organization<br />
Karatop Buket, Karahan Aynur Gül, Kubat Cemalettin (Turkey)<br />
9. Pojmovne odrednice kvaliteta transformacija brownfield lokacije<br />
Determining Brownfield Transformation Quality Terminology<br />
Serdarević Sanjin (B&H)<br />
10. Održavanje populacije tasmanijskih pademelona thylogale<br />
billardierii u Jock Marshall rezervatu<br />
Management of a Population of Tasmanian Pademelons Thylogale<br />
Billardierii in The Jock Marshall Reserve<br />
Riđanović Sanel, Riđanović Lejla (B&H)<br />
12
ČETVRTAK- THURSDAY, June 02 nd (Kvalitet u privredi)<br />
15.00 — 17.00 SESSION I (Quality in Economy)<br />
Chairmen: S.Brdarević, B.Ćorović<br />
1. Implementacija zahtjeva za okolinskim upravljanjem u sistem<br />
upravljanja kvalitetom implementiran prema ISO 2001:2008<br />
Implementation of Requirenments for Environmental Management System in<br />
Quality Management System in Accordance with ISO 9001:2008<br />
Džaka Rejhana (B&H)<br />
2. Implementacija integrisanog sistema upravljanja u BSI d.o.o. Jajce<br />
Integrated Management System Implementation in BSI d.o.o. Jajce<br />
Keran Nihad, Jašarević Sabahudin, Keran Husein (B&H)<br />
3. Balanced Score Card Measurement Applications at a Car Manufacturer<br />
Supplier Company<br />
Antreter Ferenc (Hungary)<br />
4. Model povezivanja uravnotežene karte poslovanja (UKP) sa strategijom preduzeća<br />
Model of Aligning Balanced Scorecard (BSC) with Organization Strategy<br />
Lisica Alan, Petković Darko, Jašarević Sabahudin (B&H)<br />
5. Tehnička kompetentnost internih auditora, kao preduslov za efikasno i<br />
efektivno provođenje internih audita sistema upravljanja kvalitetom, u<br />
organizacijama koje se bave veleprometom lijekova u BiH<br />
Tehnical Competency of Internal Auditors, as a Precondition for Efficient<br />
Auditing of Quality Management System in the Organisations Dealing with<br />
Wholesale of Medicines in BiH<br />
Gutošić Halil, Gutošić Maho (B&H)<br />
6. Benčmarking ljudskih resursa kao instrument upravljanja totalnim kvalitetom<br />
Benchmarking of Human Resources as an Instrument of Total Quality Management<br />
Ćorović Branislav, Šekularac-Ivošević Senka (Montenegro)<br />
7. Obuka i razvoj ljudskih resursa kao ključni faktor u postizanju<br />
kvaliteta i konkurentnosti preduzeća na međunarodnom tržištu<br />
Training and Human Resources Development as a Key Factor in Achieving<br />
Quality and Competitiveness of Enterprises in the International Market<br />
Delić Neira, Oruč Mirsada (B&H)<br />
8. Prikaz procesa upravljanja ciljevima kvaliteta, okoline, sigurnosti i zaštite<br />
na radu u ENERGOINVEST-IEE<br />
Overview of the Process Management with Quality, Environment,<br />
Occupational Health and Safety Objectives in the ENERGOINVEST-IEE<br />
Tafro Haris (Bosnia and Herzegovina)<br />
9. Assessment of use of Information Obtained from QMS Audit, for the<br />
Purpose of Improvement Processes and Products<br />
Scierski Jerzy (Poland)<br />
13
10. Tipične neusklađenosti prilikom certifikacijskog audita u malim i srednjim<br />
preduzećima u BiH<br />
Typical Nonconformities during the Certification Audit in the Small and<br />
Medium Enterprices on B&H<br />
Peljto Muamer, Klarić Smail, Bajramović Esad (B&H)<br />
11. Upravljanje promjenama: Uticaj na kvalitet ERP projekta<br />
Change Management: Impact on ERP Project Quality<br />
Delismajlović Denis, Brdarević Safet (B&H)<br />
ČETVRTAK- THURSDAY, June 02 nd (Kvalitet u obrazovanju)<br />
15.00 — 17.00 SESSION II (Quality in Education)<br />
Chairmen: D.Petković, E.Vejo<br />
1. Prilog razvoju informacionog sistema za podršku internom osiguranju<br />
kvaliteta na univerzitetu “Džemal Bijedić“ Mostar<br />
Contribution to the Development of Information Systems for Internal Quality<br />
Assurance Support at the University “Džemal Bijedić“ Mostar<br />
Tiro Dragi, Junuz Emina, Abazović Alim (B&H)<br />
2. Informaciono-komunikacione tehnologije kao podrška u evaluaciji<br />
kvaliteta nastavnog procesa na <strong>Univerzitet</strong>u u Istočnom Sarajevu<br />
Information and Communication Technologies as a support for Evaluation of<br />
Teaching Process at University of East Sarajevo<br />
Mijić Danijel (B&H)<br />
3. Potencijalni značaj web stranica za brendiranje univerziteta<br />
University Web Pages Importance for University Brending<br />
Petković Branka, Petković Darko, Kukić Damir (B&H)<br />
4. E-Learning – New Approach in Quality Education of CNC Machine Programmning<br />
Čuboňová Nadežda, Kardoš Jan (Slovakia)<br />
5. Creating of Contents for Robots Programming Field in E-learning Study Form<br />
Kumičáková Darina, Jakubčík Martin (Slovakia)<br />
6. Uticaj sistema menadžmenta kvalitetom na unapređenje procesa<br />
obrazovanja u pomorstvu<br />
Effect of Quality Management System on Improving Educational Process<br />
in Maritime Affairs<br />
Ivošević Špiro, Šekularac-Ivošević Senka (Montenegro)<br />
7. (Ne)prikladnost paradigmatskih polazišta za elemente vrednovanja<br />
znanstveno-nastavnog procesa u visokom obrazovanju<br />
(No) The Suitability of the Paradigmatic Elements of the Starting Points for<br />
Evaluating Scientific and Educational Process in Higher Education<br />
Vejo Edina, Dizdarević Sedad (B&H)<br />
14
8. Prisutnost metodičkog egzibicionizma u nastavi Islamskog<br />
pedagoškog fakulteta u <strong>Zenici</strong><br />
Presence of Methodical Exhibitionism in Teaching of the Islamic<br />
Pedagogical Faculty in Zenica<br />
Zukić Melisa, Rašitović-Avdić Benisa (B&H)<br />
9. Mjerenja u odgoju i obrazovanju<br />
Measurements in Education Process<br />
Haurdić Senad, Bećiragić Ismet (B&H)<br />
10. SPN-obrasci u funkciji monitoringa i evaluacije u primarnom i<br />
sekunadarnom obrazovanju u BiH<br />
SPN Forms in Function of Monitoring and Evaluation in Primary and<br />
Secondary Education in Bosnia and Herzegovina<br />
Bećiragić Ismet, Haurdić Senad (B&H)<br />
11. Prepoznavanje procesa kvaliteta u univerzalnim religijskim porukama<br />
Recognition of the Quality Proces in Universal Religious Messages<br />
Mukić Haris (B&H)<br />
12. Possibilities of Quality Management System Application at the University<br />
Hekelová Edita (Slovak Republic)<br />
ČETVRTAK- THURSDAY, June 02 nd (Zdravstvo)<br />
15.00 — 17.00 SESSION III (Health care)<br />
Chairmen: R.Šofranac, S.Durmišević<br />
1. Accreditation and ISO 9001 Norm as Systems of Medical<br />
Services Quality Assurance in Poland<br />
Rosak-Szyrocka Joanna, Borkowski Stanisław (Poland)<br />
2. Exploring the Hospital Inpatients Satisfaction: An Analysis on<br />
Factors, Demographics and Patient Rights<br />
Yildirim Nihan, Yildirim Hakan, Çimen Mecit Seval (Turkey)<br />
3. Primjena standarda ISO 9001:2008 u zdravstvenim ustanovama<br />
Implementation of Standard ISO 9001:2008 in Health Care Facilities<br />
Šofranac Rajko, Šofranac Milica (Montenegro)<br />
4. Prednosti i nedostaci uspostavljanja sistema upravljanja kvalitetom prema<br />
zahtjevima standarda EN ISO 9001:2008., u zdravstvenim organizacijama u BiH<br />
Establishing the Quality Management System in Accordance with the<br />
Requirements Of EN ISO 9001:2008 Standard in Health Organisations in<br />
BiH – Strengths and Weaknesses<br />
Turković Samir, Trninić Slobodan (B&H)<br />
15
5. Kompatibilnost sistema upravljanja kvalitetom, prema zahtjevima<br />
međunarodnog standarda EN ISO 9001:2008., sa zahtjevima standarda<br />
1G AKAZ-Upravljanje kvalitetom na nivou doma zdravlja u FBIH<br />
Compatibility of the Quality Management System, as per Requirements of the<br />
International Standard EN ISO 9001:2008, with the Requirements of the<br />
Accreditation Standard 1G-AKAZ - Quality Management at the Level of Health Care<br />
Centres in the Federation of Bosnia and Herzegovina<br />
Turković Samir, Trninić Slobodan (B&H)<br />
6. Definicija kvaliteta zdravstvene zaštite<br />
Definition of the Health Care Quality<br />
Šofranac Rajko, Šofranac Milica (Montenegro)<br />
7. Uticaj nematerijalnih motivatora na kvalitet pružanja<br />
zdravstvenih usluga u JU „Domovi zdravlja“ Kantona Sarajevo<br />
Influence of the Non-Material Motivators to the Quality of Health Services<br />
Provided in the Public Institution “Domovi Zdravlja” of Canton Sarajevo<br />
Trninić Slobodan, Turković Samir (B&H)<br />
8. Kvaliteta u zdravstvu – percepcija pacijenta Doma zdravlja Mostar<br />
Quality in Healthcare - Patients' Perception in Health Care Center Mostar<br />
Mabić Mirela, Bevanda Arnela, Zalihić Amra (B&H)<br />
9. Uloga zdravstvenih menadžera u poboljšanju kvaliteta zdravstvene zaštite<br />
Role of the Health Care Managers in Inproving Quality of Health Care<br />
Antonić Darijana, Mijić-Dmitrašinović Biljana, Antonić Bogoljub (B&H)<br />
10. Opredijeljenost zdravstvenog menadžmenta za standarde kvaliteta<br />
Dedication of Health Care Managment Towards the Quality Standards<br />
Šofranac Rajko, Šofranac Milica (Montenegro)<br />
11. Uticaj kontinuiranog sanitarnog nadzora na zdravstvenu sigurnost životnih medija<br />
The Influence of Regular Sanitary Control on Health Security of Life Media<br />
Durmišević Smajil, Durmišević-Serdarević Jasminka, Sivić Suad, Šabović Fadil,<br />
Durmišević Jasmin (B&H)<br />
ČETVRTAK- THURSDAY, June 02 nd (Kvalitet i troškovi, Informatika)<br />
17.30 — 19.30 SESSION I (Quality and Cost, Informatics)<br />
Chairmen: S.Klarić, R.Jablan-Stefanović<br />
1. Metodologija registrovanja troškova kvaliteta<br />
Methodology for Registration of Quality Costs<br />
Klarić Smail, Pobrić Senada (B&H)<br />
2. Cost Accounting as a Factor of Quality Business<br />
Decision Making in Modern Company<br />
Jablan Stefanović Radmila (Serbia)<br />
16
3. Računovodstvena analiza – upravljačko računovodstvo i knjigovodstvo<br />
dugotrajne materijalne imovine<br />
Mulahasanović Remzija (B&H)<br />
4. Utjecaj računovodstvenih informacija u povečanju kvaliteta proizvoda i usluga<br />
Impact of Accounting Information in Increasing Quality<br />
Iseni Etem (Macedonia)<br />
5. Uticaj koncepta upravljanja troškovima kroz lanac vrednosti na<br />
troškove kvaliteta proizvoda<br />
The Influence of the Concept of Cost Management through the Value<br />
Chain on Product Quality Costs<br />
Jovanović Dejan, Janković Marina (Serbia)<br />
6. Mjerenje razine kvalitete usluge na bazi korisničke percepcije u<br />
financijskom sektoru Federacije Bosne i Hercegovine<br />
Measuring the Level of Service Quality Based on user's Perception of Financial<br />
Sector in the Federation of Bosnia and Herzegovina<br />
Bevanda Arnela, Mabić Mirela, Mahmutović Hasan (B&H)<br />
7. Uspostava IT management framework-a u Raiffeisen Bank dd BiH u<br />
skladu sa ITIL, COBIT i ISO normama<br />
Establishing it Management Framework into Raiffeisen Bank BiH dd in<br />
Accordance with ITIL, COBIT and ISO Standards<br />
Korić Edin, Hadžimahmutović Sead (B&H)<br />
8. Primjena softverskog paket AUTOPIPE za proračun parovoda visokog pritiska<br />
Application Software Package Autopipe for Calculation of High Pressure Steam Line<br />
Vukojević Dušan, Rimac Milenko, Tica Dino, Zečić Dževad (B&H)<br />
9. Određivanje stupnja primjene intraneta u upravljanju proizvodnim procesima<br />
Determining the Level of Application of the Intranet in the Management of<br />
Production Processes<br />
Papić Sejfo, Jašić Midhat (B&H)<br />
ČETVRTAK- THURSDAY, June 02 nd (Ekologija)<br />
17.30 — 19.30 SESSION II (Ecology)<br />
Chairmen: Š.Goletić, F.Bikić<br />
1. Uloga društvene odgovornosti i zelenog marketinga u suvremenom gospodarstvu<br />
The Role of Social Responsibility and Green Marketing in the Modern Economy<br />
Bijakšić Sanja, Jelčić Sandra (B&H)<br />
2. Ispunjenje zahteva standarada ISO 14001 u organizaciji koja se bavi<br />
servisiranjem hidrauličnih uređaja<br />
The Fullfilment of the Requirements of Standards ISO 14001 in an<br />
Organization which Deals with Servicing of Hydraulic Equipment<br />
Nikšić Petar, Trifunović Aleksandar (Serbia)<br />
17
3. Centralni sistem za prečišćavanje otpadnih voda (SIPOV) grada Zenica<br />
The Central System for Cleaning Wasted Waters (SIPOV) in the City Zenica<br />
Duhovnik Jože*, Balić Senad, Goletić Šefket (*Slovenia, B&H)<br />
4. Praćenje sadržaja teških metala u tlu i biljkama u okolini Željezare u <strong>Zenici</strong><br />
Monitoring the Content of Heavy Metals in Soil and Plants in<br />
Environment Ironworks in Zenica<br />
Goletić Šefket, Bukalo Esad, Trako Ejub (B&H)<br />
5. Rezultati mjerenja zagađenosti zraka u <strong>Zenici</strong> u periodu od 1. 11. 2010.<br />
do 31.03.<strong>2011</strong>. godine<br />
Results of Air Pollution Measurements in Zenica in the Period from<br />
1.11.2010 to 31.03.<strong>2011</strong>. Year<br />
Duraković Jusuf, Duran Fahrudin (B&H)<br />
6. Tretman mulja iz procesa proizvodnje pitke vode<br />
Treatment Sludge from the Production Process of Drinking Water<br />
Avdić Nurudin (Bosnia and Herzegovina)<br />
7. Fugitive Emissions Zenica's Coke Plant<br />
Goletić Šefket, Bikić Farzet (B&H)<br />
8. Directions for Reducing the Emission of Pollutants from Motor<br />
Vehicles in Pristina Region<br />
Bashkim Baxhaku, Lajqi Naser, Tytyri Hajredin (Kosovo)<br />
9. Mogućnost ocene ekološkog rizika pri prevozu opasnih materija<br />
Posibility Determination Ekological Risk the Transport of Dangerous Goods<br />
Krstić Vojislav, Krstić Božidar (Serbia)<br />
10. Ekološko-ekonomski efekti sanacije deponije industrijskog otpada "RAČA"<br />
Ecologic and Economic Effects of Remediation of Industrial Waste<br />
Landfill „RAČA“<br />
Sredojević Jovan, Krajišnik Maja (B&H)<br />
11. Mogući ekološki i ekonomski efekti uspostavom sistema upravljanja<br />
električnim i elektroničkim otpadom u Bosni i Hercegovini<br />
Possible Ecological and Economic Effects as a Result of the Establishment of<br />
Management Electric and Electronic Waste Systems in Bosnia and Herzegovina<br />
Polić Adis, Ćatić Adis (B&H)<br />
ČETVRTAK- THURSDAY, June 02 nd (Javni sektor)<br />
17.30 — 19.30 SESSION III (Public Sector)<br />
Chairmen: F.Otajagić, R.Ćatić, L.Maglić<br />
1. Sinergija rada ,umora i odmora<br />
Work,Tiredness and Rest Synergy<br />
Ćatić Refik (B&H)<br />
18
2. Kvalitet upravljanja javnim sektorom u Bosni i Hercegovini<br />
Quality Management in the Public Sector of Bosnia and Herzegovina<br />
Otajagić Ferid (B&H)<br />
3. Kvalitet pružanja usluga u Poreznoj upravi Federacije Bosne i Hercegovine<br />
The Quality of Service Providing in the Tax Administration of Federation<br />
of Bosnia and Herzegovina<br />
Brkić Nenad, Nikšić Nadija, Berberović Denis (B&H)<br />
4. Primjena sustava upravljanja potpunom kvalitetom u Primorsko-goranskoj županiji<br />
Implementation of Quality Management Systems in Primorsko- Goranska County<br />
Vrtodušić Hrgović Ana-Marija, Avelini Holjevac Ivanka, Jerončić Marija<br />
(Croatia)<br />
5. Provođenje ISO 9004:2000 sustava upravljanja kvalitetom<br />
u jedinicama lokalnih samouprava u RH<br />
Implementation of ISO 9004:2000 Quality Management System in Local<br />
Government Units in Croatia<br />
Štajduhar Hrvoje, Čovo Petar (Croatia)<br />
6. Upravljanje kvalitetom u javnoj upravi s posebnim<br />
osvrtom na lokalnu samoupravu<br />
Quality Management in Public Administration with Special Reference to<br />
Local Governments<br />
Marinac Antun (Croatia)<br />
7. Importance of Human Resource Management Quality for Public<br />
Administration Reform in Bosnia and Herzegovina<br />
Značaj kvaliteta upravljanja ljudskim potencijalima za reformu javne uprave u BiH<br />
Jeftić Alma (B&H)<br />
8. Parametri kvaliteta javnog gradskog putničkog prevoza<br />
Quality Parameters of City`S Public Passenger Transportation<br />
Kulović Mirsad, Drašković Danislav (B&H)<br />
9. Sustav upravljanja kvalitetom u gradskoj knjižnici<br />
Quality Management System in Public Library<br />
Maglić Leon, Vuleta Sanja, Samardžić Ivan (Croatia)<br />
10. Marketing modeli rješavanja problema bezbjednosti<br />
Marketing Models of Solving of the Security Problems<br />
Mitrić Saša (B&H)<br />
11. Marketing policijskih agencija u funkciji veće bezbjednosti i boljeg društva<br />
Marketing of the Police Agenciesin Function of Greater Safety and Better Society<br />
Mitrić Saša, Tihi Boris (B&H)<br />
12. Suvremeni utjecaj logistike u maloprodaji<br />
Modern Logistic Mission at Retail Trade<br />
Pantalon Dragan, Čovo Petar (Croatia)<br />
19
PETAK - FRIDAY, June 03 rd (Kvalitet u privredi)<br />
09.00 — 11.00 SESSION I (Quality in Economy)<br />
Chairmen: D.Petković, I.Mešić, S.Vujić<br />
1. Savremeni pristup sistemu kvaliteta i upravljanju lancem<br />
dobavljača u automobilskoj industriji<br />
Modern Approach to Quality System and Supply Chain Management in Automotive<br />
Industry<br />
Alagić Ismar (B&H)<br />
2. Assessing Work Quality, Motivation and Rewarding of<br />
Employees in Leasing Services Sales<br />
Vujić Slobodan, Vujić Saša (B&H)<br />
3. Kvalitet lučkih usluga kao ključna komponenta satisfakcije korisnika<br />
Quality of Seaport Services as a Key Component of Customer Satisfaction<br />
Šekularac-Ivošević Senka , Ćorović Branislav (Montenegro)<br />
4. Sustainability: The Management System Property<br />
Afgan Naim Hamdia, Andre Paul* (Portugal, *USA)<br />
5. Teoretsko istraživanje razvoja sistema kvaliteta Studentskog centra Zenica<br />
Theoretical Investigation of the System of Quality Student Center Zenica<br />
Bašić-Buzaljko Miralema (B&H)<br />
6. Istraživanje zadovoljstva korisnika usluga Studentskog centra Zenica (SCZ)<br />
Customer Satisfaction Survey Services Student Center Zenica (SCZ)<br />
Bašić-Buzaljko Miralema (B&H)<br />
7. Communication Techniques Meant to Ensure Clients’ Satisfaction in the Knowledge<br />
-Based Organisations which have Implemented a Quality Management System<br />
Titu Aurel Mihail, Oprean Constantin, Grecu Daniel (Romania)<br />
8. Primijenjene strategije i modeli rasta malih i srednjih preduzeća<br />
Applied Strategies and Models of Growth of Small and Medium Enterprises<br />
Isaković Suvad (B&H)<br />
9. Marketing koncept u funkciji unapređenja konkurentnosti u trgovačkim<br />
preduzećima u BiH<br />
Marketing Concept in Function of Improvment of Competitiveness in Trade<br />
Companies in BiH<br />
Mešić Ishak, Babić Dijana (B&H)<br />
10. The Factors of Self-Assessment in a Quality Management<br />
System-within a Client Orientation Criterion<br />
Wolniak Radoslaw (Poland)<br />
20
PETAK - FRIDAY, June 03 rd (Kvalitet u privredi-Drvoprerada)<br />
09.00 — 11.00 SESSION II (Quality in Economy- Wood Processing)<br />
Chairmen: N.Zaimović-Uzunović, S.Borkowski<br />
1. Leadership Management Styles in Woodworking Industry<br />
Borkowski Stanisław, Stasiak-Betlejewska Renata (Poland)<br />
2. Quality Improvement Ways of Wooden Products<br />
Stasiak-Betlejewska Renata, Borkowski Stanisław (Poland)<br />
3. Sistem kvaliteta u funkciji unapređenja održivog gospodarenja šumama<br />
Quality System in Function of Sustainable Forest Management Improving<br />
Granić Ernad, Brdarević Fikret (B&H)<br />
4. Drvna industrija u BiH-kvalitet, standardi, tržište<br />
Wood Industry nn BiH- Quality, Standards, Market<br />
Softić Almira, Šorn Štefo (B&H)<br />
5. Uticaj kvalitetne klase drvene građe na krovne konstrukcije<br />
Effect of Timber’s Class Quality on Roof Structures<br />
Meta Sulejman, Muharemi Ardrita (Macedonia)<br />
6. Kontrola kvaliteta izrade drvenih krovnih konstrukcija<br />
The Quality Control of Processing Timber Roof Structures<br />
Meta Sulejman (Macedonia)<br />
7. Kvalitet ljepljenja lameliranog drveta - parametar kvaliteta u proizvodnji prozora<br />
Gluing Quality of Laminated Wood-Parameter of Quality in Wood Industry<br />
Šorn Štefo, Softić Almira (B&H)<br />
8. How to Achieve Excellence and Innovation and Quality in the<br />
Wood Processing Industry in B&H<br />
Alagić Ismar (B&H)<br />
9. Funkcionalna analiza dizajna okova za masivni namještaj<br />
Functional Analysis of the Bed Hinge Design<br />
Mrđanović Elma, Lemeš Samir, Zaimović-Uzunović Nermina (B&H)<br />
10. Estetsko-ergonomski faktor kvaliteta oblikovanja računarskih komponenata<br />
Aesthetics and Ergonomics Factor for the Quality Design of Computer Components<br />
Marković Svetislav, Lazović Tatjana, Marinković Aleksandar, Josifović Danica<br />
(Serbia)<br />
21
PETAK - FRIDAY, June 03 rd (Kvalitet u privredi)<br />
09.00 — 11,00 SESSION III (Quality in Economy)<br />
Chairmen: D.Živković, S.Lemeš<br />
1. Odnos između upravljanja kvalitetom i upravljanja inovacijama<br />
u uslovima ekonomske tranzicije<br />
The Relation between Quality Management and Innovation Management under<br />
Transitional Economic Conditions<br />
Živković Dragana, Živković Živan, Štrbac Nada, Mihajlović Ivan, Manasijević<br />
Dragan, Kostov Ana (Serbia)<br />
2. Značaj kvaliteta i imidža menadžera za korporativni imidž kao element poslovne<br />
uspješnosti bosanskohercegovačkih građevinskih kompanija<br />
The Importance of Quality and Image of Managers for the Corporate Image as an<br />
Element of Business Success of B&H Construction Companies<br />
Šehanović Senija (B&H)<br />
3. Is QMS Capable of Supporting the Company's Innovativity? – Research Results<br />
Scierski Jerzy, Habek Patrycja (Poland)<br />
4. Quality thinking in LEGOstics Laboratory Innovations<br />
Bajor Péter, Bódis Tamás, (Hungary)<br />
5. Upotreba teorije korisnosti u teoriji odlučivanja<br />
A use of the Utility Function in the Decision Making Theory<br />
Bedak-Tahirović Adeleta, Zečić Dževad (B&H)<br />
6. Socio-tehnički sistemi<br />
Socio-Technical Systems<br />
Milekić Mile (B&H)<br />
7. Measuring of Innovation Activities in Bulgarian Industry and Reaching<br />
the Parameters of the Strategy 2020 of EU<br />
Blagoev Dimitar (Bulgaria)<br />
8. Quality of Managing Markets in Crisis (Bulgarian Experience)<br />
Shterev Nikolay (Bulgaria)<br />
9. Alati i tehnike za analizu problema, tokom testa dokazivanja tehničke<br />
sposobnosti odlagača A2Rs5200<br />
Tools and Techniques for Problem Analyses, during the Technical Availability Test<br />
on the Spreader A2Rs5200<br />
Ašimović Faruk (Germany)<br />
10. Fuzzy Estimations of Process Incapability Index<br />
İhsan Kaya (Turkey)<br />
11. Kulturalno-pluralističko naličje interkulturalnog susretanja u organizaciji<br />
Culturally-Pluralistic Aspect of the Intercultural Encounters within an Organization<br />
Alić Amel (B&H)<br />
22
PETAK - FRIDAY, June 03 rd (Kvalitet u privredi)<br />
11.30 — 13.00 SESSION I (Quality in Economy)<br />
Chairmen: N.Zaimović —Uzunović, A.Štrukelj<br />
1. Changing the Design Philosophy to Improve the Quality and Safety<br />
of Traffic on Bridging Structures<br />
Štrukelj Andrej, Ciglarić Iztok* (Slovenia, *Austria)<br />
2. Prilog analizi dinamičkog ponašanja izvoznih postrojenja<br />
primjenom numeričkih i eksperimentalnih metoda<br />
Contribution to Analysis Dynamic Behavior of the Mine Hoisting Applied Numerical<br />
and Experimental Method<br />
Hadžalić Mustafa, Vukojević Dušan, Vukojević Nedjeljko (B&H)<br />
3. In-Line Metrology of Semi-Finished Products by the Optical Bi-Sensor-Method<br />
Weckenmann Albert, Bernstein Johannes (Germany)<br />
4. Kalibracija dinamičke sile u visokofrekventnom pulzatoru<br />
Calibration of Dynamic Force in High-Frequency Pulsator<br />
Lemeš Samir, Emruli Derviš, Muminović Branka (B&H)<br />
5. Interne kalibracije i međuprovjere kalibracije u industrijskoj metrologiji<br />
In-House Calibrations and Intermediate Checks of Calibration in Industrial<br />
Metrology<br />
Lošić Birman, Iličić Marko, Rebihić Mirsad (B&H)<br />
6. Međulaboratorijsko poređenje kao način dodatnog osigurnja<br />
kvaliteta rezultata ispitivanja<br />
Interlaboratory Comparison as a Way of Additional Quality Assurance of Test<br />
Results<br />
Muminović Branka, Beganović Omer, Emruli Derviš (B&H)<br />
7. Developing Measurement Technologies for Improving<br />
the Quality of Construction Process<br />
Štrukelj Andrej (Slovenia)<br />
8. Osiguranje kvaliteta primjenom suvremenih 3D digitalizatora kod<br />
mjerenja dijelova od lima<br />
Quality Assurance Using Contemporary Measurements in 3D Digitizer Parts of<br />
Sheetmetal<br />
Talić-Čikimiš Amra, Spahić Denis (B&H)<br />
23
PETAK - FRIDAY, June 03 rd (Kvalitet u privredi)<br />
11.30 — 13.00 SESSION II (Quality in Economy)<br />
Chairmen: F.Uzunović, D.Bakošova<br />
1. Determination of Allowable Deviation of Axes of Assembled Details<br />
with Cylindrical Surfaces at Assembly with Vibrations<br />
Mozga Natalija, Grinevichs Ivans, Brensons Ilmars (Latvia)<br />
2. Environmental Protection and the Necessity of Measuring Blast<br />
Induced Vibrations in Tunnel Construction<br />
Lubej Samo, Ivanovski Igor (Slovenia)<br />
3. Ispitivanje parovoda visokog pritiska metodama bez razaranja materijala<br />
High Pressure Steam Line Testing Methods No Destructive Materials<br />
Vukojević Dušan, Rimac Milenko, Tica Dino, Vukojević Nedjeljko (B&H)<br />
4. Izbor ispitnog uzorka i metoda ispitivanja kvaliteta zavarenih<br />
spojeva posuda pod pritiskom<br />
Selection of the Testing Sample and Quality Assessment Methods of the Pressure<br />
Vessels’ Welded Joints<br />
Islamović Fadil, Bajramović Esad, Hrnjica Bahrudin, Gačo Dženana, Halilagić<br />
Ramo (B&H)<br />
5. Veza između mikrostrukture i osobina zavarenih spojeva kod ispitivanja<br />
tvrdoće po standardu BAS EN 1043-1<br />
The Relationship between Microstructure and Properties ff Welded Joints at<br />
Hardness Testing According to Standard BAS EN 1043-1<br />
Fakić Belma, Burić Adisa, Kratina Emina, Rimac Milenko (B&H)<br />
6. Optimiranje asortimana čelika u procesu rehabilitacije željezara<br />
Optimisation of Steel Product-Mix in Rehabilitation of the Iron&Steel Works<br />
Uzunović Faik, Uzunović, Nadja-Azra, Franjić Aida, Žuna Šaban (B&H)<br />
7. Mathematical Model and Statistical Analysis of the Residual Stresses<br />
( σ residual ) in the Cross Section Area of Steel Quality Pipes J55 API 5CT<br />
Mjaku Malush, Kozinakov Dimitri*, Krasniqi Fehmi, Elezi Dervish** (Kosovo,<br />
*Macedonia, **Albania)<br />
8. Residual Austenite Analysis of Bearing Elements<br />
Šišáková Jana, Šišák František, Bakošová Dana (Slovak Republic)<br />
9. AFM Analysis of Aluminium Alloys<br />
Bakošová Dana, Šišáková Jana, Rusnáková Soňa* (Slovak Republic, Czech<br />
Republic)<br />
24
PETAK - FRIDAY, June 03 rd (Kvalitet u privredi)<br />
11.30 — 13.00 SESSION III (Quality in Economy)<br />
Chairmen: S.Brdarević, M.Oruč<br />
1. Osiguranje vrhunskog kvaliteta odljevaka iz nodularnog ljeva<br />
Assuarance of Castings Quality from Ductile Iron<br />
Mujagić Derviš, Pihura Derviš (B&H)<br />
2. Evaluation of Quality the Superheater Tubes made of Steel 14<br />
MOV 6 3 in View of Microstructure<br />
Kovačević Zorica, Karastojković Zoran (Serbia)<br />
3. Mikrostrukturno praćenje kvaliteta čelika ČSN 15 223 tokom rada na<br />
povišenim temperaturama metodom replika<br />
Microstructure Quality Monitoring in ČSN 15 223 Steel in Exploatation at Elevated<br />
Temperatures by Replica Method<br />
Kovačević Zorica, Karastojković Zoran (Serbia)<br />
4. Modeling of Cracks Presence in Steel After Hot Rolling<br />
Kovačič Miha, Mačkošek Katja, Mihevc Andrej, Marolt Tomaž (Slovenia)<br />
5. Procjena naponskog stanja i broja ciklusa do nastanka pukotine u<br />
nosećim valjcima rotacione peći za klinkere<br />
Prediction of the Stress and Number of Cycles to Crack Initiation in Support Rollers<br />
of Cement Kiln<br />
Žiga Alma (B&H)<br />
6. Utjecaj procesa kovanja na homogenizaciju mikrostrukture superlegure NIMONIC 80A<br />
Influence of Forging Process on Homogenization Microstructure of Superalloy<br />
NIMONIC 80A<br />
Mujagić Derviš, Ćubela Dijana, Oruč Mirsada (B&H)<br />
7. Preparing Process of Steel Surfaces of Ship’s Ballast Tanks -<br />
Applying the Resolution MSC 215 (82)<br />
Dražić Damir, Antonić Radovan, Stojan Siniša, Kulenović Zlatan (Croatia)<br />
8. Standards of the Republic of Kosovo, Standards Agency and their<br />
Importance in Improving the Quality<br />
Ramaj Vehbi, Lajqi Hysen, Gara Hafiz, Istogu Bujar, Millaku Bedri (Kosovo)<br />
9. Improving Standards in Tourism of the Republic of Kosovo<br />
and Improving the Quality of Tourist Offer<br />
Millaku Bedri, Krasniqi Fadil, Ramaj Vehbi, Elezaj Ariana, Loku Afrim (Kosovo)<br />
25
PETAK - FRIDAY, June 03 rd (Kvalitet u privredi)<br />
15.00 — 17.00 SESSION I (Quality in Economy)<br />
Chairmen: I.Kurić, D.Petković<br />
1. Quality of Machine Tools and Quality of Product<br />
Kuric Ivan, Košinár Matúš (Slovakia)<br />
2. Izrada navoja visoke kvaliete ekscentričnim rezanjem<br />
A Production of the Threads with a High Quality by using of Eccentric<br />
Cutting Method<br />
Šogorović Danijel, Mišković Ante (B&H)<br />
3. Identifikacija i analiza uticajnih parametara na kvalitet izradaka u procesu<br />
istosmjernog hladnog rotacionog istiskivanja (IHRI) primjenom Ishikawa metode<br />
Identification and Analysis of Significant Parameters on the Quality of the<br />
Workpieces that are made by Cold Flow Forming Aided by Ishikawa Metod<br />
Ekinović Sabahudin, Plančić Ibrahim, Begović Edin, Đukić Himzo (B&H)<br />
4. Krutost bušilice kao preduvjet osiguranja kvaliteta otvora<br />
Stiffness of the Drilling Machine as Prerequisite for Ensuring the Quality of the Hole<br />
Rupar Miljan (Bosnia and Herzegovina)<br />
5. Robotsko radno mjesto za osiguranje kvaliteta brušenih i poliranih proizvoda<br />
A Robot-Cell for Quality Assurance of Ground and Polished Products<br />
Čabaravdić Malik (B&H)<br />
6. Određivane periodičnosti sprovođenja preventivnog održavanja tehničkih sistema<br />
Posibility Determination the Periodicality Preventive Maintenance Technical Systems<br />
Krstić, Ivan, Krstić Vojislav, Krstić Božidar (Serbia)<br />
7. Prediction of Wear Processes Versus Quality of Maintenance<br />
Napiórkowski Jerzy, Drożyner Przemyslaw (Poland)<br />
8. -Education of Maintenance Professionals – Experiences and Trends in Slovakia<br />
Stuchly Vladimir, Čuboňová Nadežda (Slovakia)<br />
9. Prilog poboljšanja kvaliteta održavanja procesnih<br />
ventilatora pomoću vibrodijagnostičkog nadzora<br />
Contribution to Improvement of Quality Maintenance of Process Fan, Using<br />
Vibrodiagnostic Control<br />
Alić Senad, Imamović Mustafa, Jašarević Sabahudin, Brdarević Safet (B&H)<br />
10. Menadžment kvalitetom održavanja vazduhoplova<br />
Aircraft Quality Maintenance Management<br />
Karadžić Radoje, Petković Darko*, Šabić Muharem* (Montenegro, * B&H)<br />
26
PETAK - FRIDY, June 03 rd (Kvalitet u privredi)<br />
15.00 — 17.00 SESSION II (Quality in Economy)<br />
Chairmen: M.Drljača, S.Xhaferi<br />
1. Upravljanje rizicima faktor održivog uspjeha<br />
Risk Management Factor for Sustainable Accomplishment<br />
Drljača Miroslav (Croatia)<br />
2. Procjena rizika proizvođača i kupca u postupku testiranja pouzdanosti sistema<br />
Risk Assessment of the Producer and Buyer in the Process of Testing the Reliability<br />
of the System<br />
Imamović Mustafa, Jašarević Sabahudin (B&H)<br />
3. -Explosive Risk Management<br />
Toth Ivan, Stranjik Alen, Božić Branko (Croatia)<br />
4. Models for Credit Risk Assessment with Regard to<br />
the Finansial Market of Macedonia<br />
Xhaferi Seadin, Sadiku Luljeta, Sadiku Murat (Macedonia)<br />
5. Mjerenje efikasnosti sistema upravljanja informacionom sigurnosti<br />
analizom fizičke kontrole pristupa zaštićenim prostorijama<br />
Measuring Information Security Management System Efficiency through Physical<br />
Access Control Analysis of Protected Area<br />
Delić Enver, Agić Dragana, Jašarević Sabahudin (B&H)<br />
6. Sustav upravljanja sigurnošću u letačkoj operativi<br />
Safety Management Systems in Flight Management<br />
Paljetak Josip, Selak Pero (Croatia)<br />
7. Ocjena kvaliteta i preuzimanje građevinskih proizvoda u osni i Hercegovini<br />
Quality Control and Adoption of Construction Products in Bosnia and Herzegovina<br />
Kurtović Azra (B&H)<br />
8. Značaj kvaliteta transportne logistike u lancu snabdijevanja<br />
Significance of Transportation Logistics Quality in Supply Chain<br />
Kulović Mirsad, Jusufranić Ibrahim, Popović Ružica (B&H)<br />
9. Informatika i kvalitet<br />
Informatics and Quality<br />
Sućeska Suad (B&H)<br />
10. Barriers and Benefits of Total Quality Management in the<br />
Construction Industry: Evidence from Turkish Contractors<br />
Gul Polat, Atilla Damci, Yalcin Tatar (Turkey)<br />
27
PETAK - FRIDAY, June 03 rd (Kvalitet u privredi)<br />
15.00 — 17.00 SESSION III (Quality in Economy)<br />
Chairmen: Š.Goletić, O.Jukić<br />
1. Utjecaj tehničkog stanja vozila na sigurnost prometa<br />
Impact of Technical Condition of Vehicles on Traffic Security<br />
Brdarević Safet, Halilović Nihad (B&H)<br />
2. Osiguranje kvalitete u procesu održavanja motornih vozila<br />
Quality Assurance in the Process of Motor Vehicles Maintenance<br />
Grubišić Miroslav, Rezić Snježana (B&H)<br />
3. Efikasnost sistema upravljanja kvalitetom na stanicama<br />
tehničkih pregleda vozila prema ISO 9001:2008<br />
Efficiency of Quality Management Systems at the Stations of Technical Inspection of<br />
Vehicles According to Norm ISO 9001:2008<br />
Klisura Fuad, Jašarević Sabahudin, Matoc Željko, Čengić Safudin (B&H)<br />
4. Mobilno postrojenje za automatizirano pranje teretnih vozila (za gradska radilišta)<br />
Mobile Automated Washing Plant for Freight Vehicles (for Construction Sites<br />
Situated in Towns)<br />
Omer Jukić (B&H)<br />
5. Organizacija inspekcije vozila za prevoz opasnih materija prema<br />
standardu BAS ISO/IEC 17020<br />
Organisation of Inspection of Vehicles for Transportation of Dangerous Goods<br />
According to Standard ISO/IEC 17020<br />
Prcanović Halim, Festić Ermina, Agić Dragana (B&H)<br />
6. Chemical Tanker Cargo Tanks Inerting Process with Nitrogen Generator<br />
Stojan Siniša, Antonić Radovan, Dražić Damir, Kulenović Zlatan (Croatia)<br />
7. Tehnološko-ekonomske osnove proizvodnje bioplina sa farmi<br />
na Unsko-sanskom kantonu<br />
Technology and Economic Foundations of Biogas Production from Farms in the<br />
Una-Sana Canton<br />
Šišić Ifet, Pračić Nermin, Hodžić Sebila (B&H)<br />
8. Istraživanje prinosa bioplina u procesu anaerobne digestije<br />
otpada iz mesne industrije<br />
Research Yield Bioplin in an Anaerobic Digestion of Waste from Industrial<br />
Slaughterhouse<br />
Imamović Nusret, Goletić Šeket (B&H)<br />
9. Tehnološke i organoleptičke osobine ploda introdukovanih<br />
sorti trešnje u rejonu Podgorice<br />
The Technological and Organoleptic Fruit Varieties Introducet Cherry Region in<br />
Podgorica<br />
Odalović, P., Prenkić,R. (Montenegro)<br />
28
10. Primjena biostimulatora Amalgerol Premium za bolju kakvoću i veći prinos<br />
poljoprivrednih kultura<br />
Use of Biostimulator Amalgerol Premium for Better Quality and Higher Yield of<br />
Crops<br />
Šimunić Ružica, Šubić Milorad, Batas Davor, Krnjajić Siniša, Jukić Romeo, Rob<br />
Krunoslav (Croatia)<br />
11. Geološka građa termalnog izvorišta Mala Kladuša u determinaciji sanitarne zaštite<br />
Geology Structure of Thermal Source Mala Kladuša in Determining Sanitary<br />
Protection<br />
Baraković Amir (B&H)<br />
12. Karakterizacija vodnih tijela podzemnih voda, metodologija i ograničenja<br />
Characterization of Groundwater Bodies, the Methodology and Limitations<br />
Žigić Izet, Pašić-Škripić Dinka (B&H)<br />
29<br />
Notes �
Notes �<br />
30
31<br />
Notes �