The 2007 RNC rally - Regtransfers.co.uk

RT Team Spotlight
Jayne Simmonds Sales Negotiator
This is the latest in a series of articles that we hope will enable our readers to get to know Regtransfers a little
better. We will feature a different member of our team each time and gradually you'll become able to put faces to
the voices you hear when you call us.
In this issue, our investigative interviewer, Angela Banh talks to sales negotiator Jayne Simmonds. The more eagleeyed
of our readers will, of course, have spotted Jayne as our telephonist at the top of the registration listings
pages in this magazine.
How long have you worked for
Regtransfers?
Eight wonderful years. I’m the
longest- serving salesperson on the
phones.
Has Regtransfers changed since
you started?
It has changed a lot but for the
better. It has expanded massively.
When I first started we had
approximately twelve sales
negotiators, there are now over 42.
We now have a great website which
we obviously didn’t have when the
company was first set-up nearly
25 years ago. The internet has
made everything more accessible,
anyone can go and search for their
ideal number and then give us a call
to secure it. Of course if anyone
needs any help finding their perfect
plate, they can call us to see what is
available.
Who buys personal number plates
and what do most people look for?
All sorts of people from all walks of
life, they are not just for the rich and
famous. They are now so
competitively priced that anybody
can afford one. There are many
different types of registrations
available. People look for their
initials or name, or sometimes just a
catchy word. Some people buy
registrations associated with their
business or even their hobbies and
pets.
Why do you think people buy
personal registrations?
There are many reasons. To hide
the year of their vehicle, plates can
drastically change the appearance
of a car and makes them look so
much more special. People are now
buying them as advertising tools
and of course they can be a
fantastic investment.
What is your role as a sales
advisor?
P68
My role is dealing with incoming
enquiries, helping people find their
ideal registration and advising
sellers of any offers we receive on
their plates. I also need to follow up
on any existing sales to ensure they
go through quickly and problem
free.
Do remember your first big sale?
Yes I do! My first big sale was
1WR. It was a great feeling to get
my customer such a fantastic plate.
They had been searching for it for
years.
Do you have a personal plate?
I am currently on the look out for a
nice dateless registration, maybe
three random letters and three
numbers, just to take the year off of
my vehicle.
Describe Regtransfers as a place to
work. What do you like most about
it?
It’s a beautiful building - a large
Victorian house. It’s a very good
place to work, the people are
fantastic and the atmosphere is
always lively and buzzing. I love the
fact that I get to talk to different
people everyday and hear all
manner of reasons as to why they
are buying a registration. One lady
even bought one for her husband
who had sadly just passed away
and she wanted to get it made up to
put in or on his coffin, as he had
always wanted his own registration.
What do you consider as the ‘best’
plates?
Definitely a number '1' registration.
They look amazing on a vehicle and
are a great investment. My ideal
one would be JS 1. I can but
dream…
What would your advice be to
someone looking to buy a
registration?
Call me and I’ll find you your perfect
number at the most competitive
price!
“Call me and I’ll find you your perfect number at the most competitive price!”
The World of Personal Number Plates Regtransfers.co.uk
New Year 2007