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CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF ...

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The master�s project advisor, chair of Business English for International<br />

Communication and oral defense committee have approved this master�s project, Customer<br />

Satisfaction towards service quality of front office staff at the hotel, by Ms. Alin Sriyam as<br />

partial fulfillment of the requirements for the Master of Arts degree in Business English for<br />

International Communication of Srinakharinwirot University.<br />

Project Advisor<br />

����������������������<br />

(Dr. U-maporn Kardkarnklai)<br />

Chair of Business English for International Communication Program<br />

����������������������<br />

(Assistant Professor Sirinna Boonyasaquan)<br />

Oral Defense Committee<br />

���������������������� Chair<br />

(Dr. U-maporn Kardkarnklai)<br />

���������������������� Committee<br />

(Dr. Saiwaroon Chumpawan)<br />

���������������������� Committee<br />

(Dr. Aurapan Weerawong)<br />

This master�s project has been approved as partial fulfillment of the requirements for<br />

the Master of Arts degree in Business English for International Communication of<br />

Srinakharinwirot University.<br />

����������������� Dean of the Faculty of Humanities<br />

(Associate Professor Akkara Buntip)<br />

May�.., 2010

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