RAise YOuR pRODuCTiON - Thompson Tractor

6 FALL 2008 Thompson Tractor Co.
with you for the
Long Term
Legendary Cat ® service and support for the life of your Cat engines
For more than 40 years, Caterpillar
and Cat Dealers have participated
in the on-highway truck engine market,
and enjoyed outstanding relationships
with customers like you.
Caterpillar and its world-class
network of Cat Dealers and authorized
service facilities will continue to
provide superior product support and
service for all Caterpillar ® on-highway
engines in any truck chassis.
“For more than 40 years, our
customers have come to expect goldstandard
product support and service,”
says George Taylor, director and
general manager, Caterpillar Global
On-Highway. “We will continue to
provide that industry-leading support
and service for the 1.6 million Cat
engines on the road today well beyond
2010.
“Cat parts availability, training and
support will continue to be available
to OEM truck dealers and authorized
service centers that currently serve
you and your fleet.”
With more than 2,200 authorized
Caterpillar truck engine service
locations in North America, you
will continue to receive prompt and
convenient access to Caterpillar parts
and service—no matter where or
when you need it.
You also have the assurance of
knowing that truck engine product
Fuel Gauge.
Best fuel economy on the road today.
In recent fuel tests, the Cat ® EPA 07
C15 engine with ACERT ® Technology
was shown to produce marked fuel
savings, resulting in significantly lower
lifetime fuel costs.
Continued
Commitment
The future is at hand and Caterpillar ® will be
riding with you every mile of the way
support technicians will continue
to receive training in electronic
truck engine diagnostics, servicing
on-highway Cat ® engines with
ACERT ® Technology the Cat
warranty process and other critical
service areas.
In addition, you will also still be able to
take advantage of our popular support
programs, such as AccountExpress,
Pure Advantage,Overhaul Protection
for Trucks and financing from Cat
Financial. Some of the Extended
Service Coverage programs are even
transferable to a new owner.
And when it comes to parts quality,
you will still have access to genuine
Caterpillar engine parts that are
designed and manufactured to work
together efficiently as a complete
system with the designed-in strength
to be rebuilt for a second life.
Although the care and precision that
go into manufacturing Cat parts may
not be visible to the naked eye, test
after test identifies critical design
advantages in Cat engine parts
compared to will-fit parts. The result is
better performance and longer service
life. In addition, design updates
are included and manufacturing
techniques are continually improved
to ensure you receive state-of-theart
new and Cat Reman parts every
time.
And we’ll continue to search for
ways to reduce fuel costs—whether
through parts and service or utilizing
technology such as Cat Messenger,
which provides a real-time readout of
fuel-consuming factors such as rpm,
idle time and others.
Thank you for your business. Please
stop in or give us a call if you
have any questions. We look forward
to continuing to meet your engine
needs, as well as being the provider
of your “gold-standard” parts and
service support well beyond 2010.
What Can You expect?
• Caterpillar will continue to manufacture
and sell Cat Heavy Duty on-highway truck
engines to North American customers
during 2008 and 2009.
• Caterpillar and the Cat Dealer servicing
network will continue to provide superior
product support for the 1.6 million Cat onhighway
engines now in operation for the
life of the engines well beyond 2010.
• Caterpillar will continue to support our
customers for as long as you purchase,
own and operate Cat engines.
• The entire team of Caterpillar Field Sales
and Service Managers and your Cat
Dealer servicing network will continue to
assist you with spec’ing, sales and service
of Cat engines.
Your trucks often work in extreme conditions on
some of the toughest jobs imaginable. Caterpillar ®
engines are at the heart of your trucks’ productivity
and your company’s profitability.
That’s why you need dependable parts. Parts that
will keep your trucks operating at peak efficiency day
in and day out.
Cat ® parts are built to exacting tolerances and
undergo rigorous testing to ensure reliable
performance, long life and low owning and
operating costs. Whether you need a head gasket or a piston
assembly, you can count on Genuine Cat Parts to deliver top performance and long life,
because they are built to high-quality, original-equipment specifications.
parts and service
second to None
The Caterpillar ® Parts and Service
Network provides you with the
most comprehensive product support
system available in the industry.
All of our efforts are targeted at
keeping you up and running, for
less. Our goal is simple: to make
sure you not only benefit from high
performance on the road, but also
down the road with Cat ® certified
service technicians trained in using
the latest diagnostic equipment,
tools and service techniques. They
know exactly what to look for, and
precisely how to fix it.
One of the cornerstones of the
Cat Parts and Service Network is
availability. No matter where you
are, no matter what day of the week,
or time of day, Cat Parts and Service
is always close at hand.
ALWAYs AvAiLABLe
In addition to the excellent fuel mileage
Boyd Bros. Transportation Inc. gets from
its Cat C13 engines, it also appreciates the
Caterpillar nationwide network of dealers and
maintenance facilities.
“We’re an irregular route carrier,” Chris Cooper
says, “with an average haul length of 650 miles.
Because we’re not on a specific route every
day, a network of dealers and maintenance
facilities is vital to our operation. Without the
Caterpillar network, we wouldn’t be able to
operate.” Having a nationwide network also
is important as Boyd Bros. Transportation
– Chris Cooper,
general manager,
Boyd Bros. Transportation Inc.,
Clayton, Ala.
– Benny Whitehead,
president,
Benny Whitehead Inc.,
Eufaula, Ala.
equipMeNT AND TRAiNiNG
ReTuRN BiG DiviDeNDs
The engines of choice for
Benny Whitehead Inc. are
430 hp Cat C13 engines. “We
began using them to save on
weight and to achieve greater
fuel mileage,” Benny Whitehead
says. “Our entire fleet is now
equipped with C13 engines
and our drivers and service
technicians are very pleased
with them.” The company
Fully engaged.
Total support for the life of your engine.
Our network of more than 2,200
authorized Cat Parts and Service
outlets is one of the most extensive
in the industry. At each location, you
have instant access to everything
from repair and maintenance options
to a full range of genuine Cat parts
and remanufactured components.
The vast majority of the parts you’ll
ever need are on hand at any of our
service locations, right off the shelf.
In the rare event a specific part is
not at hand, we can usually obtain
it for you within 24 hours, utilizing
our computerized parts location
network.
When it comes to parts and service,
Caterpillar has the bases covered
better than anyone else in the
industry.
continues to expand geographically from its
base in the Southeast.
Some of our drivers have told us the
response they are getting from the C13
engines is better than they were getting
from the larger engines they had
previously used.
instructs drivers not to operate
over 1,400 rpm, to shift at 1,100
rpm, to coast when possible,
to run at a reasonable speed
and to limit idle time. The firm
provides drivers with weekly
performance reports and has a
bonus program to reward those
who achieve excellent fuel
mileage.
Our fleet average is above 7.0 mpg. With
the miles we run, we save more than
$1.6 million a year on fuel compared to
companies averaging 5.5 mpg.
Whether you’re running a Cat ® engine now or thinking about
investing in one, you can be fully confident that you’ll get the
highest-quality parts, service and support you need to maintain
your engine and maximize profits down the road.
To find out more about Caterpillar’s full commitment to your
success, call your Thompson Power representative.
www.thompsontractor.com PoWER SYSTEmS