CLINIC SUPERVISOR'S MANUAL - Management Sciences for Health

SECTION 12: PROBLEM SOLVING AND PRACTICAL SOLUTIONS TO COMMON
PROBLEMS
MANAGING DRUG STOCK OUTS
There are a limited number of causes for drug stock outs at the clinic. The flow chart below can help
you figure out why your clinic does not have drugs from time to time and how you can address the
problem.
6 Clinic Supervisor’s Manual
DRUGS RUN OUT
Drug on EDL
YES NO
Drug order on time
YES NO
Correct levels ordered
YES NO
Correct levels received
YES NO
Drug order received on time
YES NO
Was there an epidemic
YES NO
Correct the expectation of drug
being on EDL by referring to EDL
Book
Review and reinforce ordering
schedule
Review bin cards to determine
whether correct ordering levels
are calculated
Determine whether dispensaries
are supplying adequate amount
of drugs to clinic
Review drug distribution
mechanism
Review appropriateness of drug
use by staff prescribing drugs