updates - Norfolk Redevelopment and Housing Authority

BOARD OF COMMISSIONERS’ UPDATES 

Meeting Date: Wednesday, October 12, 2011 

1. Fiscal Year 2011 Year End Budget Expenditure Report 

2. Fiscal Year 2011 Year End Status of Preapproved Cash Advances 

3. HUD Grant Award 

4. Status of Organizational Repositioning Effort 

5. 2012 Annual Plan 

6. Partrea Midrise for Seniors and Disabled 

7. 

RECENT ARTICLES & CORRESPONDENCE/UPCOMING EVENTS 

a. Flyer: NRHA All Stars vs. Norfolk Police Department/Flag Football Game 

b. Flyer: NRHA 5 th 

Annual Resident Forum/Ruffner Middle School 

th 

Saturday, October 15 from 8:30 a.m. – 12:30 p.m. 

c. Staff Analysis/Key Workforce Statistics (Fiscal Year to Date) 

d. 2011 Virginia Municipal League (VML) Achievement Award 

Article: Virginia Town & City/September, 2011 

e. Rent assistance has $28.5M impact in Norfolk/Study by College of William & Mary 

Article: Inside Business, October 3, 2011 

f. Letter from Housing Authority Insurance Group

Subject: Fiscal Year End 2011- Status of Preapproved Cash Advance Review 

Executive Contact: Clara W. Graves Date: October 12, 2011 

BACKGROUND 

As an integrate step of the process of closing the financial records of the Authority for the fiscal 

year, staff performs a comprehensive assessment of financial balances to ensure fair 

representation of the Authorities financial position in the audited financial statements. Our 

focus is on the collectability of outstanding receivables and advances. 

Any decision to use of funds not previously included in the approved budget is required to be 

communicated to the board. 

STATUS 

Approved cash advances totaling $2,112,308 were reviewed. Attached is a detail listing of 

those receivables. 

Management feels it is reasonable to expect that the balance will be funded by revenues to be 

received subsequent to the fiscal year end; thus it would not be misleading to a reader of the 

financial statements if recorded as an outstanding advance. 

FUTURE ACTION 

Commissioners’ Update 

NRHA Board of Commissioners 

Management will continue to monitor program balances. Even though certain outstanding 

advance balances are written off, efforts to collect amounts due do not cease when appropriate. 

Revised 2/13/08

Status of PreApproved Cash Advances at June 30, 2011 

Division Project Name 

Account Balances 

Under Review 

Development Division 244,800 

Empowerment/Berkley 

Shopping Center 

244,800 

Housing Reinvention 855,605 

BCR Phase 2 & 3 273,381 

Grandy Village 378,031 

Northside (Onsite HO 

residual lots) 

204,193 

Other 1,011,902 

Rehabilitation of 1801 

Montclair Avenue 

NRHA Facilities- 

133,119 

Cumulative Expenditures 

thru June 30, 2011 

878,783 

Grand Total 2,112,308 

Notes 

Negotitating with HUD to secure 

entire balance from property sales 

proceeds 

TCB still owes NRHA, repayment being 

pursued 

Account still active, expect repayment 

Tivest owes NRHA, 6 properties 

@$35,000 to be sold 

Deal with current residents underway 

Repayment due at time of loan closing 

for construction of new building

Subject: Regional Section 3 Coordinator Grant Award ($50,000) 

Executive Contact: Donnell Brown Date: October 12, 2011 

BACKGROUND 

Section 3 is a provision of the Housing and Urban Development Act of 1968. The purpose of a 

Section 3 Coordinator is to ensure that employment and other economic opportunities 

generated by certain HUD financial assistance shall, to the greatest extent feasible, and 

consistent with existing Federal, State and local laws and regulations. This effort is to be 

directed to low- and very low income persons, particularly those who are recipients of 

government assistance for housing, and to business concerns which provide economic 

opportunities to low- and very low-income persons. Norfolk Redevelopment and Housing 

Authority(NRHA) is responsible for administering more than $15 million in Section 3 covered 

financial assistance. Section 3 covered assistance includes Public Housing Operating Subsidy; 

Capital Funds; Modernization assistance; and financial assistance for housing rehabilitation, 

housing construction, or other public construction. 

STATUS 

Eighty-five housing authorities as well as local and state governments applied for the 

competitive national grant. On September 29, 2011, HUD awarded twelve agencies $50,000 

each to hire a full-time Section 3 Program Coordinator for one year. NRHA was the only agency 

in Virginia to secure the grant. This grant is expected to maximize Housing Authorities 

abilities to promote jobs, contracts, and training opportunities. NRHA will function as the 

regional clearinghouse for all Section 3 implementation, compliance, and reporting activities. 

Grants were awarded to housing authorities and jurisdictions with high unemployment and a 

demonstrated commitment to partner with other local agencies specifically, Portsmouth and 

Suffolk Redevelopment and Housing Authorities. The Tidewater region comprises Chesapeake, 

Portsmouth, Franklin, Suffolk, Hampton, Newport News, and Norfolk Redevelopment and 

Housing Authorities. 

FUTURE ACTION 



The Section 3 Coordinator will utilize an electronic network to conduct regional outreach to 

other Section 3 partners for contract opportunities within the Tidewater region. In addition, as 

regional coordinator, NRHA will also ensure that there is a strong network connection with 

minority and women business concerns. NRHA will be the hub for managing the directory of 

Section 3 Certified Contractors. 

Revised 2/13/08

Subject: Status of Organizational Repositioning Effort 

Executive Contact: John C. Kownack Date: October 12, 2011 

BACKGROUND 

The demand for NRHA’s products and services exceeds our financial and organizational capacity 

to deliver them. For the past several years, NRHA has relied on the use of limited financial 

reserves to bridge gaps between recurring revenue and expenditures. Also for the third year in 

a row, the approved NRHA budget contains no wage increases of any kind for its employees. 

While an organization like NRHA can not be sustained if it spends more money than it takes in 

year after year, failure to boost salaries that reward employee contributions and productivity is 

equally threatening. 

During the development of the fiscal year 2012 (FY-2012) NRHA budget, Shurl Montgomery 

identified three key initiatives to address this unsustainable situation: 

• Offer incentives to employees eligible for retirement in order to create the flexibility to 

reduce full-time positions while minimizing elimination of filled positions; 

• Grow revenue through new grants and partnership opportunities; and 

• Evaluate the organization and implement steps to shape a structure that can be 

supported by recurring revenues. 

STATUS 

The organizational repositioning review has been put in motion. The NRHA Executive Office is 

leading the effort and John Kownack has been assigned to provide overall coordination, with 

support from Human Resources, the Budget office, and Communications and Marketing. 

Throughout August, staff worked to identify for intensive analysis areas where it was believed 

that: costs could be reduced; efficient services could be expanded; revenues could be 

increased; or activities not supported by revenue could be eliminated. Since the September 14 

Update, based on discussions with their respective directors, managers and supervisors, the 

Chief Officers have met and prioritized a wide range of areas recommended for intensive 

analysis. These discussions have resulted in a consensus that the current focus of this effort 

needs to be on two main areas: 

• Central Operations Cost Center functions; and 

• Development Division Programs and Services. 

It is emphasized that all of the areas that were suggested for review have been captured and 

will receive attention and follow-up within their respective areas of responsibility. With respect 

to the aforementioned two main areas, teams are being established to review a variety of 

activities and services with an emphasis on reducing costs and providing for more simplified 

and efficient delivery of services. 

Page 1 of 2 


NRHA Board of Commissioners

In addition to this work, specific efforts are being structured to discuss shared services and 

responsibilities with the City of Norfolk Administration and to examine and make 

recommendations regarding the overall organizational structure of NRHA. 

It is anticipated that recommendations from the various teams will be received by the Executive 

level in November. These recommendations will be reviewed by the Executive Leadership Team 

as well as with external partners and stakeholders. Feedback from the above will be considered 

and incorporated into a final, restructuring implementation plan for presentation to the 

employees and Board of Commissioners. 

FUTURE ACTION 

The anticipated schedule for this repositioning effort is as follows: 

• October 2011 - Teams appointed for reviews of selected activities/issues. 

• November 2011 - Teams report recommendations. 

• December 2011 - Recommendation summaries shared with employees, feedback is 

captured and considered, determinations are made on changes to realize vision and 

achieve mission. 

• January 2012 - Implementation plan developed. 

• January 27, 2012 - Implementation plan presented at Annual Meeting. 

• February 8, 2012 - Implementation plan reviewed with Board of Commissioners for 

inclusion in proposed FY-2013 budget. 

• Continuing - Plan is reviewed on an annual basis and updated as a part of the 

comprehensive Strategic Plan. 

During this process, there may be interim actions that are implemented prior to the 

development of the FY-2013 budget. Additional updates will be provided as this effort 

progresses. 

Page 2 of 2

Subject: 2012 Annual Plan Update 


BACKGROUND 

The Quality Housing and Work Responsibility Act (QHWRA) of 1998 require housing authorities 

to complete a five-year plan and an annual plan. We are now updating our thirteenth annual 

plan (five-year plan due to be updated 2013). The plan includes information on NRHA’s major 

goals, objectives, and strategies for public housing and Section 8, relating to a variety of issues 

such as demolition/disposition, site-based waiting lists, and the implementation of 

requirements/mandates by HUD. 

STATUS 

The calendar below provides an outline of the plan development process, with activities 

involving the Board of Commissioners delineated in bold print. Recruitment for Resident 

Advisory Board members has begun. Continuing the practice established in previous years, 

staff will conduct a series of meetings prior to the development of the annual plan. The Fifth 

Annual Resident Forum has been scheduled for Saturday, October 15, from 8:30 a.m. 

to 12:30 p.m., at Ruffner Middle School. The calendar culminates with the submission of 

the 2012 Annual Plan to HUD by April 13, 2012. 

Also, as requested by NRHA Board of Commissioners, attached is an update on the 2011 Annual 

Plan goals accomplished, which covers the period July 1, 2011 to June 30, 2012. 

NRHA’S PUBLIC HOUSING 2012 ANNUAL PLAN 

CALENDAR OF EVENTS 

OCTOBER 2011 

Continue recruitment for 2012 Resident Advisory Board (RAB) members 

Continue publicizing “Resident Forum” 

th - 

5 Discuss and finalize Resident Forum agenda at Housing Operations team meeting 

th - 

11 Resident Advisory Board Orientation 

th - 

12 Provide update on 2011 Goals accomplished to Board of Commissioners 

th 

15 - Host Fifth Annual Resident Forum 

Communicate with residents via community newsletters, meetings, etc. 

nd - 

NOVEMBER 2011 



2 Review comments received from Forum at Housing Planning team meeting 

th - 

8 RAB meeting - Housing Reinvention - Steve Morales 

Review City of Norfolk’s Consolidated Plan 2011 -2013 


Meet with various agencies/organizations 

Page 1 of 2 Revised 2/13/08

th - 

DECEMBER 2011 

14 Provide an update on Annual Plan to the Board of Commissioners 

Develop preliminary Draft Plan 

th - 

JANUARY 2012 

4 Review preliminary Draft plan at Housing Planning team meeting 

th - 

10 Present draft to RAB – PH ACOP/resident programs - Donna Mills 

th - 

11 Present draft to the Board of Commissioners 

th - 

24 Meet with RAB – Capital Fund – David Heim 


st - 

FEBRUARY 2012 

1 Review and finalize first draft plan at Housing Planning team meeting 

rd - 

3 Distribute draft plan and post on NRHA’s website 

rd st 

3 through March 21 - (45-day public review period) 

th - 

7 Meet with RAB – HCV/Admin Plan – Pamela Watford-Jones 

th - 


st - 

21 Meet with RAB – Client Services – Sylvia Copeland-Murphy 


Meet with various agencies/organizations 

th - 

MARCH 2012 

7 Provide update at Housing Planning team meeting 

th - 

13 Meet with RAB to review all comments received 

th - 


st - 

21 Public hearing at Ruffner Middle School 

th - 

27 Meet with RAB to develop final comments on plan 


th - 

APRIL 2012 

4 Review comments made by RAB and at Public Hearing at Housing Planning team meeting 

Finalize draft as needed 

th - 

11 Present final draft to Board of Commissioners for approval 

Revise as needed 

th - 

13 Submit approved Plan to HUD electronically 

th - 

13 Distribute approved plan and post on NRHA’s website 


FUTURE ACTION 

The next NRHA 2011 Annual Plan Goals Update will be provided in the January Board packet. 

Comments and feedback on the report format and content are invited. 

Attachment: NRHA 2011 Annual Plan Goals Update 


FIVE YEAR GOALS: 

GOAL 1 - Increase the availability of decent, safe and affordable housing: 

NRHA 2011 Annual Plan Goals Update 

Activities 

Provide a one-for-one replacement of assisted rental housing. Pursuing development of new units at Grandy Village, redevelopment of Moton Circle. Will achieve one for one 

replacement with development of new units and new vouchers through demolition process. Board of 

Commissioners commitment to provide new units for all Moton residents who wish to return and eligible based 

on return criteria. Applied and was approved for 95 vouchers for Moton Circle demolition, currently working on 

redevelopment plan for Moton Circle. 

Apply for additional rental and special purpose vouchers as made available by HUD. Responded to two notices of funding availability made by the Department of Housing and Urban Development 

(HUD) for additional vouchers. NRHA received 25 Veterans Assisted Supportive Housing (VASH) vouchers and 

150 vouchers for non-elderly disabled persons. 

Leverage private or other public funds to develop mixed income communities. Applied for Capital Magnet fund to provide predevelopment costs for mixed finance projects but was not funded. 

Currently exploring relationship with private firm to redevelop Moton Circle. Secured Choice Neighborhood 

Initiative Planning grant for redevelopment and planning of Tidewater Gardens. 

Seek partnerships with entities to further the goal of creating additional affordable housing opportunities. Continue to promote programs that can support additional housing opportunities with public and private partners. 

TCB, CSB, Endependence Center and Office to End Homelessness, AIDS, Veterans Hospitals (VASH vouchers 

60), Va. Supportive Housing (SRO units in Norfolk, Portsmouth, Chesapeake and Virginia Beach), collaborate 

with Ports HA for inspections. Family Unification Program vouchers but did not receive vouchers. 

Acquire or build 100 units. Did not accomplish goal. 

Pursue units or developments located throughout the city of Norfolk, particularly in non-impacted areas. Reviewed three properties for purchase but found to be unfeasible. 

Apply for multifamily Sponsor Partnerships for Revitalizing Communities (SPARC) rental housing funding. Did not accomplish goal. 

Work closely with other entities, including City of Norfolk departments, to create incentives to expand the 

supply of affordable housing. 

Explore, develop and if feasible acquire affordable housing in locations throughout Norfolk to decrease 

densities of low-income persons and to promote mixed-income communities. 

Nothing to report. Currently participating in City's 2030 plan. 

Reviewed three properties for purchase but found to be unfeasible. 

10/6/2011 

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GOAL 2 - Improve the quality of assisted housing 

Continue to work toward achieving high performer status for the Low-income Public Housing (LIPH) program 

through ongoing monitoring and review of key property management indicators. 


Activities 

10/6/2011 

Submitted MASS Certification August 23, 2010 with score of 30 points (maximum points allowed). Report Cards 

redesigned to provide monthly grade in key management indicators based on new regulations. On February 23, 

2011, HUD published an interim rule entitled “Public Housing Evaluation and Oversight- PHAS and Determining 

and Remedying Substantial Default.” This interim rule, also known as PHAS III, implements REAC’s new Public 

Housing Assessment System, including revised physical, financial, and management assessments, and adding 

a new Capital Fund indicator. Staff is developing new report card to identify changes in scoring indicators. 

Maintain high performance status for the Housing Choice Voucher (HCV)/Section 8 program. Submitted SEMAP Certification August 23, 2010 as High Performer with a score of 99%. Will submit again in 

August 2011. 

Provide ongoing staff training on performance and revised duties as it relates to increasing efficiency in rent 

collections, rent calculations, income verification, performance standards and monitoring. 

Rent calculation training provided through Nan McKay from August 11 through August 13, 2010 for all Property 

Managers, Administrative Specialists, Occupancy Specialists, Zone Managers, and Director of Property 

Management. Housing Credit Certified Professional training and certification provided through VHDA from May 

26 through May 28, 2010 for Tax Credit Property Manager, Zone Managers, and Director of Property 

Management . In-house training provided for all Property Managers and Administrative Staff on Annual 

Recertification, Verifications, 50058 processes. 

Concentrate on efforts to improve lease enforcement, unit inspections, and rent calculation functions. Security Manager reviewed lease enforcement procedures with Property Managers after conferring with Attorney. 

Zone Managers accompanying Property Managers on community inspections. New process developed to ensure 

timely follow up on inspection findings. Rent calculation training provided through Nan McKay from August 11 

through August 13, 2010 for all Property Managers, Administrative Specialists, Occupancy Specialists, Zone 

Managers, and Director of Property Management. 

Develop a team to revise the existing plan for eliminating roach infestation. The team will include a member 

from the Resident Advisory Board, tenants at large, & staff from Client Services, Property Management and 

Facilities Management departments of NRHA. 

A team consisting of residents and staff was developed in FY2010 to address pest eradication. The team 

recommended changes are currently being implemented. 

Renovate or modernize public housing units in Oakleaf Forest, Grandy Village and Diggs Town. Grandy A/C installation and Grandy Village Learning center completed as of June 2010. At Oakleaf Forest, staff 

is monitoring the tax credit market and is planning to utilize a combination of tax exempt bonds and 4% tax 

credits to fund interior renovation. Site work at Grandy Village near completion which will allow future 

development. Proposed development may include an elderly building, along with additional family units. 

Continue participation in the City of Norfolk's strategic planning process to redevelop St. Paul's Quadrant 

downtown Norfolk area, which includes Tidewater Gardens public housing community. 

Conduct a comprehensive assessment of entire asset portfolio, paying particular close attention to the 

properties that have not been renovated so as to determine feasibility of redeveloping, disposition, or 

demolishing and clearing those properties. 

Staff continues to participate in the City of Norfolk's planning process. Received CNI grant involving various 

agencies, organizations and the City and residents in planning for Tidewater Gardens. 

Study completed in July 2011. 

2 of 9


Activities 

GOAL 3 - Increase assisted housing choices 

Provide voucher mobility counseling for new move-in, transfer and port-in clients. Voucher mobility counseling takes place at all participant briefings. Participants are also given an information 

fact sheet at Portability. 

Conduct outreach efforts to potential voucher landlords. Two orientations are held each month for prospective landlords. New landlords are continuously recruited into 

the program. 

Implement voucher homeownership program to provide housing opportunities for 25 participants. Voucher homeownership program not implemented. 

Continue to implement homeownership programs. NRHA continues to implement public housing homeownership program. Scattered site units are available for 

purchase by current public housing residents. Residents are referred to the home buyers program designed to 

prepare for homeownership. 

Work with other private and public entities to create homeownership opportunities. NRHA continues to work with other entities to create homeownership opportunities. 

Seek vouchers as requested by displaced residents for replacement of units. Applied and approved for 95 demolition/relocation vouchers for Moton Circle residents. 

GOAL 4 - Improve community quality of life and economic vitality 

Implement measures to deconcentrate poverty by attracting higher-income public housing households to lowerincome 

developments. 

10/6/2011 

Continuing improvements at Grandy Village to enhance community with additional amenities and new lease 

requirements to better position community for more competitive rental market. Physical Needs Assessment were 

completed which included a market study and recommendations for improvements to communities to enhance 

their market appeal. 

Implement public housing security improvements. An additional Security Coordinator was hired to assist with the implementation of community policing initiatives 

that include crime prevention programs for youth and adults. Security Camera system design initiative underway. 

Security Programs has assisted in the preparation of security and emergency preparedness plans. Security 

Programs Coordinators have developed and administered crime prevention initiatives within the agency which 

are inclusive of, but not limited to, the planning and implementing of educational, intervention, and mentoring 

programs for youth. Two ongoing programs include the Girls 2 Women mentoring program and the Parent 

Connection program. 

Identify and prioritize the services that can be sustained by NRHA. Client Services Director recently hired. The Client Services Director along with other key staff will conduct an 

evaluation. 

Identify, develop and acquire revenue producing properties (e.g., Mission College, Oakmont North, Merrimack Evaluating potential expansions of existing sites (Oakmont) and development of new sites. 

Landing properties). 

Explore and implement property management and housing services to improve both the physical and social 

environments of Norfolk neighborhoods. 

Currently exploring sites for property management. 

Expand the endowment with private contributions to support youth and social services. NRHA designated HOPE VI funds for the endowment. 

Explore the feasibility to develop entities to attract alternative sources of capital and to generate 

No activity to report. 

fee/investment income. 

Identify and aggressively pursue public and private grant opportunities to achieve the mission. Submitted for Capital Magnent Fund for predevelopment expenses for LIHTC projects, application for Moton 

Circle redevelopment. 

3 of 9

GOAL 5 - Promote self-sufficiency and asset development of families and individuals 

Continue to expand NRHA's workforce development program to focus on pre-employment assessment, 

training, and placement of both public housing residents and HCV clients. 


Activities 

10/6/2011 

To enhance job creation and expand opportunities for both public housing residents and HCV clients, the 

Workforce Development staff has designed a curriculum that encompasses a health component, educational 

advancements, and job training/readiness pre-employment assessment for families and individuals. Job fair held 

for HCV participants in April 2011. 

Provide or obtain partnerships to provide supportive services to improve recipients' employability. The Client Services Department continues to explore and engage partnerships that will provide a holistic pipeline 

of jobs meeting the skills and abilities of program participants that will allow them to be marketable to multiple 

employers and businesses. 

Provide or obtain partnerships to provide supportive services to increase lifestyle and economic independence 

for both the elderly and for families with disabled family members. 

Will apply for additional funding through HRT for elderly/disabled transportation support to assist targeted 

population to live independently for as long as possible. 

Develop or coordinate education and training programs that will assist residents in becoming self sufficient. Planning a Promise Neighborhood Program to improve the academic and developmental outcomes of students 

Resources will be applied to client service programs that increase resident/client employment, training, and job living in Tidewater Gardens. 

skills. 

Increase the rental revenue in public housing family communities. Continue to work with public housing residents to increase employment. 

GOAL 6 - Ensure Equal Opportunity in Housing for all Americans 

Undertake affirmative measures to ensure assisted housing access regardless of race, color, religion national 

origin, sex, familial status, and disability. 

Undertake affirmative measures to provide a suitable living environment for families living in assisted housing, 

regardless of race, color, religion national origin, sex, familial status, and disability. 

Undertake affirmative measures to ensure accessible housing to persons with disabilities regardless of unit 

size required. 

NRHA continues to ensure assisted housing access regardless of race, color, religion, national origin, sex, 

familial status and disability. 

NRHA continues to provide a suitable living environment for families living in assisted housing, regardless of 

race, color, religion, national origin, sex, familial status and disability. 

NRHA will incorporate universal design into project planning as well as follow HUD and VHDA 504 requirements 

in all future developments. 

Affirmatively market assisted housing to races/ethnicities shown to have disproportionate housing needs. NRHA markets assisted housing to races/ethnicities shown to have disproportionate housing needs. 

Affirmatively market assisted housing to local non-profit agencies that assist families with disabilities. NRHA markets assisted housing to local non-profit agencies that assists families with disabilities. 

Affirmatively market the HCV/Section 8 program to owners outside areas of poverty/minority concentrations. HCV Landlord Liaison seeks properties to place on the referral list that are in low poverty areas. 

Seek designation of public housing for the elderly. Franklin Arms is designated for the elderly. As additional senior complexes are planned, will review need for 

designated housing. 

Apply for special-purpose vouchers targeted to the elderly and families with disabilities. Applied for rental assistance funding through the Department of Housing and Urban Development for non elderly 

persons with disabilities Notice Of Finding Availability. 

Build broad political support for our mission among our stakeholders. Routinely conduct Board briefings, meet with residents, adjacent communities, Council Members, and other 

interest parties to keep abreast of planned activities and to build support. 

4 of 9


Activities 

Be actively involved in professional organizations and governmental boards. Staff actively involved in Commission on Aging, Norfolk Task Force on Aging, Senior Olympics, and various 

committees and organizations. The goal of the new Client Services Director is to affiliate herself with 

professional organizations and governmental boards (i.e., Workforce Investment Board, Community Task 

Forces) to expand opportunities for growth and development of services provided to residents and clients. 

Align internal and external communications and policies to the mission, improve customer and stakeholder 

perceptions of NRHA to become the premier provider of housing and redevelopment services. 

10/6/2011 

Enhanced resident and client participation in five-year and annual PHA plan development. Monthly coordination 

meetings between Housing Reinvention and Housing Operations departments. 

Create positive awareness of NRHA activities and achievements with target audiences. NRHA continues to work towards creating a positive awareness of NRHA activities and achievements with target 

audiences. Residents are involved in many planning activities. Input is sought on program development and 

implementation, such as pest eradication. 

GOAL 7 - Improve energy efficiency in public housing 

Study and if feasible implement an Energy Performance Contract (EPC) to fund energy conservation measures 

and reduce energy consumption in public housing. 

Incorporate green initiatives in the operation and maintenance of public housing such as recycling, energysaving 

lighting, using Energy Star appliances, and using green cleaning products, paints and other materials. 

Educate public housing residents on energy conservation methods. Residents are encouraged to conserve energy. 

Energy audit was completed and Energy Service Company submitted final report and scope of work for contract. 

Report is under review and is expected to be sent to HUD by September 2011. 

NRHA is beginning to update purchasing manual to include green initiatives. Communities beginning to utilize 

green products for cleaning. Purchases made for refrigerators are energy star. Recycling is done in Housing 

Operations building. The Work Force Development staff is currently in the process of investigating opportunities 

to employ residents in green jobs. 

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2011 ANNUAL GOALS 

GOAL 1 - Increase the availability of decent, safe and affordable housing: 


Activities 

Maintain public housing occupancy rate of 98 percent or higher. FY11 Occupancy rate was 99.15%. As of June 30, 2011 vacant unit turn time is 15.21 days. 

Leverage private and/or other public funds to support the development of additional affordable housing in 

NRHA-owned communities, such as Grandy Village, Partrea Apartments, Park Terrace, and Oakmont North. 

Financing measures may include Low Income Housing Tax Credits (LIHTC), New Market Tax Credits (NMTC), 

Replacement Housing Fund (RHF). 

GOAL 2 - Improve the quality of assisted housing 

Complete the Grandy Village Community Center building and achieve Leadership in Energy and 

Environmental Design (LEED) silver-level certification. 

Strive for certifications such as LEED and or Earth craft to promote the best quality housing in all future NRHA 

new construction projects. 

Continue to develop the Grandy Village public housing site to prepare for the new construction of both public 

housing units and affordable housing units. 

Leverage Capital Fund program funds with other sources of financing - such as low-income housing tax credits 

- to continue the housing modernization program at the Oakleaf Forest public housing community. 

Continue participation in the City of Norfolk’s strategic planning process to redevelop the St. Paul’s Quadrant 

downtown Norfolk area, which includes the Tidewater Gardens public housing community. 

Continue progress on all American Recovery and Reinvestment Act (ARRA) grant projects to ensure that they 

are completed on time and within budget. 

10/6/2011 

Planning for the development of additional units at Grandy Village using Replacement Housing Funds (RHF), 

LIHTC and other sources. Also pursuing potential LIHTC project to be financed using LIHTC and debt on 

property adjacent to Partrea apartments. Plan to submit LIHTC application in January 2012. 

The Grandy Village Community Center completed. LEED Gold certification received. 

No new housing developed. 

Site is prepared for future development. Future development plan to be discussed with the community and 

coordinated with the City. 

A mixed finance renovation project is still under consideration for Oakleaf Forest to leverage the investment of 

the road work that is currently under construction. Staff is monitoring the tax credit market and is planning to 

utilize a combination of tax exempt bonds and 4% tax credits to fund interior renovation. 

Continue to participate in City of Norfolk's planning process. 

Work continues on all projects and met the interim deadline of 60% complete as of March 2011. All work will be 

complete by March 2012. 

Respond to maintenance requests within 72 hours and complete all emergency requests within 24 hours. Maintenance response times for routine resident work requests average 2.10 days and emergency work 

requests were completed 100.00% within 24 hours for the period of 7/1/10 through 6/30/11. 

Continue efforts with pest eradication team. The team includes a member from the Resident Advisory Board; 

tenants-at-large, and staff from the Client Services, Property Management and Facilities Management 

departments of NRHA. 

Currently implementing recommendations made by the Pest Eradication team. 

Maintain current write-off rate at five percent or less. Write-offs have been maintained at a rate of 1.16% for fiscal year 2011. 

6 of 9

Increase customer satisfaction by surveying residents annually to help determine levels of customer 

satisfaction. 


Activities 

10/6/2011 

Customer service survey distributed to assess the resident’s satisfaction with Property Management. Resident 

satisfaction survey response rate was 59% with the following results: 84% felt that the management staff was 

welcoming, responsive, and courteous, 78% felt that the staff communicated well, and 65% were satisfied with 

maintenance and repairs. Move out survey response rate was 31% with the following results: 50% lived in 

housing more than 6 years, 50% lived in housing less than 6 years, 86% felt management was welcoming, 

responsive, and courteous, 86% felt management communicated, 60% felt the condition of their apartment was 

excellent or good, 73% were satisfied with maintenance and repairs. 

Continue customer service training for staff. Customer service training provided in March and April 2010 for all Property Management staff. Additional 

customer service training scheduled for Fall 2011. 

Survey residents at move-in and move-out time to determine level of customer satisfaction with housing 

developments. 

New resident survey response rate was 53% with the following results: 97% were satisfied with the information 

provided at New Resident Orientation, 95% were satisfied with the on-site management staff, 90% felt that 

management provided information on rules, policies, and programs, 53% felt the condition of their unit was 

excellent or good upon move-in. Move out survey response rate was 31% with the following results: 50% lived in 

housing more than 6 years, 50% lived in housing less than 6 years, 86% felt management was welcoming, 

responsive, and courteous, 86% felt management communicated, 60% felt the condition of their apartment was 

excellent or good, 73% were satisfied with maintenance and repairs. 

Include customers in planning and implementation of programs. The Client Services Department plans to be more aggressive in the planning and implementation of programs by 

attending resident meetings and seeking ways to incorporate their ideas into our Workforce Development plans. 

Implement a leadership development and training program for Tenant Management Corporations (TMCs). Quarterly leadership training developed and currently being implemented to include, but not limited to, security 

training, capacity building and resource development. 

GOAL 3 - Increase assisted housing choices 

Demolish the designated existing Moton Circle public housing units in preparation for the new development of 

affordable and public housing units. 

Relocation of residents complete. Demolition scheduled to be completed by October 2011. 

Implement revised voucher payment standards. Effective July 1, 2010 NRHA's new Voucher Payment Standards were set at 100% of the HUD Fair Market Rate 

for the area. 

Implement site-based waiting lists for all NRHA public housing communities. Applicants will be able to pick up 

applications at property management offices and select one site-specific community, up to three communities, 

or all communities. 

Conduct an analysis to determine the feasibility of converting the four midrise apartment complexes (Partrea, 

Hunter Square, Bobbitt, and Sykes Apartments) to project-based HCV/Section 8. 

Implemented site-based waiting lists for all NRHA public housing communities. Applicants are able to pick up 

applications at property management offices and select one site-specific community, up to three communities, or 

all communities. 

No activity to report. 

Seek vouchers for replacement of units as requested by residents being displaced. Applied and approved for 95 demolition/relocation vouchers for Moton Circle residents. 

7 of 9


Activities 

Seek special purpose vouchers as made available by HUD. Responded to two notices of funding availability made by the Department of Housing and Urban Development for 

additional vouchers. NRHA received 25 Veterans Assisted Supportive Housing (VASH) vouchers and 150 

vouchers for non-elderly disabled persons. 

Provide accessible housing in all new housing developments. 504 or VHDA requirements will be met in all future developments and renovations. 

Incorporate universal design features in new housing developments as resources permit. Universal design principles will be incorporated into the future redevelopment of Moton Circle. 

Collaborate with other housing developers to provide more accessible housing for the disabled. Currently working with Endependence Center and Mayor's Commissioner for Persons with Disabilities. 

Explore co-housing options for viability and feasibility. No activity to report. 

GOAL 4 - Promote self-sufficiency and asset development of families and individuals 

Increase the number of assisted families obtaining employment by 20 percent of current workforce 

development program caseload. 

Maintain agreements with various human services groups such as Opportunity Inc., Community Services 

Board, Tidewater Community College, Virginia Maritime Board, Norfolk Public Schools, Southeastern 

Tidewater Opportunity Project (STOP), Veteran’s Administration, Norfolk State University, Section 3 

contractors, Life Enrichment Center, YMCA, YWCA, Metropolitan Laboratories, Hampton Rapid Transit (HRT), 

Virginia Employment Commission (VEC), Alliant Human Services, faith-based organizations, Heart to Heart, 

Dress for Success, Department of Rehabilitation Services, Genesis Group, Old Dominion University, the 

Department of Human Services, and the two local advocacy agencies that serve disabled residents, the 

Endependence Center, Inc. and the City of Norfolk’s Office to End Homelessness. 

10/6/2011 

Increased the number of assisted families obtaining employment by 25 percent of current workforce development 

program caseload. (Current employed caseload is 89) Anticipate developing Section 3 initiatives through the 

HOPE VI Moton Circle project. 

Maintain agreements with current partners and build new partnerships based upon the program/service needs of 

the clients. New partnerships include Eastern Virginia Medical Center (EVMS), Hampton Roads Community 

Health Center (HRCHC), Comfort Systems of VA Inc., Autumn Care, Navy Exchange, Consulate Health Care, 

Ocean Marine Yacht Club, Personal Touch Home Care, Day Porter, National Right to Work, One Home Health 

Care, Barnes & Nobles, Artifax, and Maersk Distribution. 

Maintain informal workforce development agreements with local businesses such as Tropical Smoothie; A Workforce Development staff person has been designated as the person responsible for developing 

Givens Transportation and Warehouse, Inc.; Tidewater Community College (all campuses); Print Pak; Catalina partnerships with local employers for the purpose of providing employment opportunities to residents 

Cylinders; Headway Employment Services (Hampton and Newport News); MacArthur Mall; Red Coat Janitorial participating in the Workforce Development Program. 

Services; local naval shipyards; and the City of Norfolk Parking Authority. 

Develop partnerships with local and regional businesses for job placement and training. Maintaining agreements with local businesses as well as seeking new partnerships for the purpose of providing 

employment opportunities to residents participating in the Workforce Development Program. 

Expand private contributions to support youth and social services to build upon success of previous grants. Exploring the feasibility of developing a tax-exempt arm of client services for the purpose of applying for funding 

from foundations and other private organizations to support on-going self-sufficiency services and programs. 

GOAL 5 - Ensure Equal Opportunity in Housing for all Americans 

Develop a transition plan for public housing based on Section 504 needs assessment. 504 Committee meets monthly to develop transition plan. Physical evaluation of public housing communities 

currently underway as part of a strategic capital plan service contract. 

8 of 9

GOAL 6 - Improve energy efficiency in public housing 

Study and if feasible implement an Energy Performance Contract to fund energy conservation measures and 

reduce energy consumption in public housing. 

Incorporate green initiatives in the operation and maintenance of public housing, such as recycling; energysaving 

lighting; using Energy Star appliances; and using green cleaning products, paints, and other materials. 


Activities 

10/6/2011 

Energy audit was completed and Energy Service Company submitted final report and scope of work for contract. 

Report is under review and is expected to be sent to HUD by September 2011. 

NRHA is beginning to update purchasing manual to include green initiatives. Communities beginning to utilize 

green products for cleaning. Purchases made for refrigerators are energy star. Recycling is done in Housing 

Operations building. The Work Force Development staff is currently in the process of investigating opportunities 

to employ residents in green jobs. 

Educate public housing residents on energy conservation methods. Residents are encouraged to conserve energy through Community Newsletters. 

9 of 9

Subject: Partrea Midrise for Seniors and Disabled 


BACKGROUND 

Staff is pursuing the development of an additional 43 apartments in a new midrise building to 

be constructed on an assembled two-acre site in front of the existing Partrea senior midrise 

facility located at Tidewater Drive, north of I-64, using private debt and 9% Low Income 

Housing Tax Credits (LIHTC). It is intended that the new units would be managed by the 

existing Partrea staff and would provide improved financial sustainability for the entire Partrea 

project. 

The pursuit and development of new mixed-finance housing are part of the effort to transform 

NRHA housing properties to provide for sustainable mixed-income communities, while 

continuing to seek resources and opportunities to maintain the number of housing units 

affordable to extremely low income families. 

STATUS 

NRHA was notified on September 27, 2011 that an Affordable Housing Program grant 

application for the new Partrea I Senior Apartments has been approved by the Federal Home 

Loan Bank of Atlanta (FHLB) in the amount of $926,782. BB&T sponsored the NRHA application 

and submitted 58 applications to the FHLB for review and approval. Of the 58 applications 

BB&T submitted, 18 projects were approved for funding. FHLB requires that all other funding 

sources be committed within 12 months of the AHP award approval. NRHA must secure a 

LIHTC award from VHDA within 12 months to meet this requirement. 

Staff submitted a low income housing tax credit application to the Virginia Housing 

Development Authority (VHDA) in March 2011 but was not awarded. A revised LIHTC 

application is now being developed for submission early next year in a non-competitive 

disabilities pool where half of the new units will be provided for persons with disabilities. 

FUTURE ACTION 

� Revise LIHTC application 

� Submit application early next year in non-competitive disabilities pool 

� Design and site plan approval: March 2012-December 2012 

� Construction: April 2013-September 2014 

� Open for leasing: September 2014 




REMATCH 

The NRHA NPD Community Resource Officer’s Unit has organized a rematch flag football 

game between young men from all of our public housing communities and Norfolk Police 

Officers. Once again, this event was organized in the spirit of continuing to build upon the 

positive relationships, mutual respect, and trust the officers assigned to public housing have 

worked very hard to build between the residents, youth, and especially the young men between 

the ages of fourteen to eighteen residing in our public housing communities. As a result of these 

types of events, we continue to see positive effects during interactions between our young men 

and the police servicing our communities. 

This event is free and open to the public. The game will be held at Booker T. Washington High 

School. Please take the time to come out and show your support for this positive event. 

MAKING A DIFFERENCE IN CREATING SAFER COMMUNITIES

Come Out, Speak Out!! 

NRHA 5th Annual Resident Forum 

Let’s plan the future of assisted housing together. 

Saturday, October 15, 2011 

8:30 a.m. – 12:30 p.m. 

Ruffner Middle School 

� All public housing residents and Housing Choice Voucher 

participants are urged to attend. 

� Information on housing programs and 

services will be available. 

� Continental breakfast provided. 

For transportation reservations, please call Rhonda Rich at 314-2669. 

For more information, contact Phyllis Armistead at 314-2001. 

See you on the 15 th 

!

AGENDA 

NRHA Commissioners’ Meeting 

October 12, 2011 – 8:00 a.m. 

201 Granby Street, 12 th 

floor 

I. APPROVAL OF MINUTES OF COMMISSIONERS’ MEETINGS 

September 14, 2011 Board of Commissioners’ Meeting Minutes 

II. 

III. 

IV. 

REMARKS 

Chief Executive Officer Update 

Chairman of the Board Comments 

Commissioners’ Comments 

DEVELOPMENT OPERATIONS 

1) Resolution Authorizing the Submission of a Funding Application to the City 

of Norfolk for FY 2013 and Public Hearing 

Presented by James Gehman 

Chief Development Officer 

2) Resolution Authorizing Disposition of Real Property to Authority Employee 

Presented by James Gehman 

Chief Development Officer 

FINANCE AND ADMINISTRATIVE OPERATIONS 

1) Previous Month’s Activities 

a) Development Activities Report 

b) Contract Activities 

c) Anticipated Requests for Proposals, Qualifications, or Quotations and 

Invitations for Bids 

Page 2

V. 

VI. 

VII. 

VIII. 

HOUSING OPERATIONS 

AGENDA 

NRHA Commissioners’ Meeting 

October 12, 2011 – 8:00 a.m. 

201 Granby Street, 12 th 

floor 

1) Presentation from the Norfolk Department of City Planning 

and Community Development Relating to the Draft St. Paul’s Area Plan 

Presented by Paula Shea, Principal Planner 

City of Norfolk 

NEW BUSINESS 

1) Demonstration of New Website Features 

Presented by Ed Ware 

Director of Communications & Marketing 

COMMITTEE MEETING NOTES 

None 

CLOSED MEETING 

None 

OTHER NOTICES 

The next BOC meeting is Wednesday, November 9, 2011 

at 201 Granby at 8:00 a.m.

MINUTES OF MEETING 

The Commissioners of the Norfolk Redevelopment and Housing 

Authority (the “Authority”) met in a regular monthly meeting at 

201 Granby Street, Norfolk, VA at 8:03 a.m. on Wednesday, 

September 14, 2011. 

The meeting was called to order by Chairman W. Sheppard Miller, 

III. Upon roll call those present and those absent were as 

follows: 

Present: Ms. Hattie Anderson 

Mr. F. Nash Bilisoly (arrived at 

9:05 a.m.) 

Ms. Barbara Hamm Lee 

Mr. L. Robert Layton (arrived at 

8:06 am.) 

Mr. W. Sheppard Miller, III 

Mr. Trevor Robinson (arrived at 

8:09 a.m.) 

Mr. Robert J. Soble 

Absent: None 

Also present were Shurl R. Montgomery, Secretary, Timothy 

A. Coyle, Attorney, and various staff members. 

I. 

. . . 

Approval of Minutes of Commissioners’ Meeting 

The Chairman presented the previously circulated minutes of 

the August 11, 2011 Board meeting. Upon motion of Ms. Hamm Lee, 

seconded by Mr. Soble, the minutes were unanimously approved, 

with Ms. Anderson, Ms. Hamm Lee, Mr. Soble and Mr. Miller voting 

in favor. 

II. 

Remarks 

. . . 

A. Chief Executive Officer Update 

Chief Executive Officer Montgomery’s list of activities 

accomplished since the last Board meeting was previously

September 14, 2011 

Page 2 of 7 

circulated to the Board. Several items were summarized and 

briefly discussed by Mr. Montgomery: 

1. Mr. Montgomery exhibited the trophy awarded to 

the young men from the public housing communities 

who recently defeated the Norfolk Police 

Department in a flag football game. 

2. At the annual meeting of NAHRO to be held in St. 

Louis, Missouri next month, NRHA will receive a 

national award for the Grandy Village Learning 

Center. 

3. NRHA is negotiating with HRT to obtain discount 

passes to The Tide for NRHA employees. 

4. The public housing staff was recognized for 

exceptional work in preparing for and dealing 

with the aftermath of Hurricane Irene. 

Specifically, Mr. Rick O’Neal was singled out for 

his excellent work. 

5. A Hampton Roads committee is being formed for the 

group “Reality Check.” 

6. There will be a Parks and Recreation conference 

in Norfolk next week and Mr. Montgomery will 

speak about the Kroc Center and the Grandy 

Village Learning Center. 

7. Mr. Montgomery recently made a presentation to a 

contingent from India concerning projects and 

programs in the City of Norfolk. 

8. At the request of the City Manager, 

representatives from NRHA will serve on the 

recently formed Healthy Norfolk Initiative. The 

City Manager has also requested participation by 

NRHA staff on each of the committees formed to 

focus on six identified priority areas.


Page 3 of 7 

9. NRHA has acquired the Hunter Building in the 

South Brambleton neighborhood. There is no 

current development plan for the site and no 

funds are available for demolition. At the 

request of the Norfolk Sheriff, the premises will 

be leased to his department for the next two to 

three years. 

B. Chairman of the Board Comments 

1. The audit plan from KPMG was distributed. 

2. The Chairman and Mr. Montgomery attended a meeting 

yesterday of the City’s Finance and Economic Development 

Committee. Positive trends were noted in connection with 

housing starts, housing sales and sales tax collections. 

3. The Chairman has not received much feedback from 

the recent joint meeting with City Council. Mr. Layton 

inquired how NRHA can best interface with the City on 

NRHA’s reorganization efforts. Discussion ensued between 

the Chairman and Mr. Layton concerning the City’s interest, 

or lack of interest, in public housing programs and the 

activities of the Development Division. Ms. Hamm Lee 

expressed surprise at attitudes of both new and more 

tenured City Council members about the activities of NRHA. 

She noted that there are a number of misconceptions and 

that an effort should be made to provide factual 

information to the City. Ms. Hamm Lee also noted that it 

is essential to train managers and supervisors in how to 

deal with reorganization in a humanitarian way. 

4. All Commissioners were encouraged to attend the 

upcoming NAHRO conference. 

5. The Chairman commented that the William and Mary 

report regarding the Housing Choice Voucher Program was 

quite interesting and he encouraged all Commissioners to 

read it. 

6. The Chairman called the Commissioner’s attention 

to Item IV.E. in today’s package outlining a number of 

substantial cuts in housing programs proposed by the House 

of Representatives.

C. Commissioners’ Comments 


Page 4 of 7 

Mr. Layton expressed concern that the auditors have 

not met with the Board of Commissioners. The Chairman responded 

that a meeting would be scheduled. 

In response to an inquiry from Mr. Layton, Mr. 

Montgomery indicated the staff will contact HRT to discuss 

obtaining discount light rail passes for public housing 

residents. 

. . . 

III. 

Development Operations 

1) CIP and CDBG FY13 Funding Application 

Mr. Jim Gehman gave a PowerPoint presentation, a copy 

of which has been filed with these minutes. The Chairman noted 

that a public hearing is required by state statute before 

submitting the funding application to the City and that very few 

citizens attend the public hearing. The staff conducts many 

meetings throughout the year in the neighborhoods and with the 

civic leagues so it is possible that residents are already aware 

of the potential funding requests and see no need to attend the 

public hearing. 

. . . 

IV. Finance and Administrative Operations 

1) Previous Month’s Activities 

In response to a question from the Chairman, Mr. David 

Heim confirmed that the apparent low bid for the Tidewater 

Gardens window replacement project was unbalanced and 

nonresponsive, and therefore, was not accepted. 

In response to a question from the Chairman, the 

Commissioners were advised that the various contracts entered 

into for demolition services are not project specific but are 

intended to put in place a number qualified contractors to 

respond to the demolition needs over the coming year. 

. . .

V. 

HOUSING OPERATIONS 

1) Housing Operation’s Annual Report 


Page 5 of 7 

Before summarizing the Annual Report, Ms. Donnell Brown, 

Chief Housing Officer, introduced the various Directors in the 

Housing Operations Division: Mr. Rick O’Neal – Facilities 

Management; Ms. Donna Mills – Property Management; Mr. David 

Heim – Capital Fund; Ms. Sylvia Copeland-Murphy – Client 

Services; Ms. Pamela Jones-Watford – Housing Choice Vouchers; 

and Ms. Sharon Harrell – Secretary to Ms. Brown. 

The following items from the Annual Report were 

highlighted: 

1. More than $7,000,000.00 in grants were awarded to NRHA 

over the past year to provide services for residents. 

2. The Division met all of its goals for the past year, 

including unit turn times and timely responses to work order 

requests. 

3. Mr. Rick O’Neal does an excellent job in connection 

with emergency preparedness. 

4. Four hundred eleven families received new housing 

choice vouchers – the most ever in a single year. 

5. The Commissioners were invited to attend the annual 

Housing Operations appreciation luncheon this coming Friday, 

September 16, 2011 from 11:30 a.m. to 2:30 p.m. at Lakewood 

Park. 

2) Development of New Rental Housing Units in the Grandy 

Village Community 

Mr. Steve Morales gave a PowerPoint presentation, a copy of 

which has been filed with these minutes. A number of 

Commissioners noted that construction of additional public 

housing units at this time will make it more difficult to 

ultimately create a mixed income community with market rate for 

sale units. Staff thanked the Commissioners for their input and 

advised that further study would be undertaken. 

. . .

2011. 

VII. 

VIII. 

VI. 

None. 

NEW BUSINESS 

COMMITTEE MEETING NOTES 

None 

CLOSED MEETING 

. . . 

. . . 


Page 6 of 7 

1) Resolution Convening a Closed Meeting on September 14, 

Upon motion of Ms. Hamm Lee, seconded by Mr. Layton, the 

following Resolution was unanimously approved: 

RESOLUTION NO.: 9064 

Resolution Convening a Closed Meeting on September 14, 2011 

BE IT RESOLVED, that the Authority will convene in a 

closed meeting pursuant to the Virginia Freedom of 

Information Act, as amended (the “Act”), to discuss 

the following matter(s) which is specifically exempted 

from public disclosure by the code section referred to 

below: 

Discussion and consideration of the disposition 

of publicly held real property in the Broad 

Creek Revitalization Area as authorized by 

Section 2.2-3711.A.3 of the Act.

2) Resolution Certifying a Closed Meeting. 


Page 7 of 7 

Upon motion of Mr. Layton, seconded by Ms. Hamm Lee, the 

following resolution was unanimously approved: 

RESOLUTION NO.: 9065 

Resolution Certifying a Closed Meeting on September 14, 2011 

WHEREAS, the Authority has convened a closed meeting on this 

date pursuant to an affirmative recorded vote and in accordance 

with the provisions of the Virginia Freedom of Information Act; 

and 

WHEREAS, Section 2.2-3712.D of the 1950 Code of Virginia, as 

amended, requires a certification by this Authority that such 

closed meeting was conducted in conformity with Virginia law; 

NOW, THEREFORE, upon motion duly made and seconded, BE IT 

RESOLVED, that the Authority hereby certifies that, to the best of 

each Commissioner's knowledge, (i) only public business matters 

lawfully exempted from open meeting requirements by Virginia law 

were heard, discussed or considered in the closed meeting, and 

(ii) only such public business matters as were identified in the 

motion convening the closed meeting were heard, discussed or 

considered by the Authority. 

. . . 

There being no further business, the meeting was adjourned 

at 10:35 a.m. 

___________________ 

Chairman 

________________________ 

Secretary

September 9 - October 6 

Activities accomplished since last Board of Commissioners’ Meeting: 

Meetings 

� Met with staff for board presentation of Grandy and Moton 

� Attended meeting at City Hall to welcome constitutes from Kochi, India 

� Attended Salvation Army Meeting on Kroc Center 

� Attended City’s Finance and Economic Committee Meeting 

� Attended the regular monthly Board of Commissioner’s Meeting 

Chief Executive Officer’s Report 

� Attended the Community Development Entity Management Training with staff 

� Attended regularly standing Chief’s Meeting 

� Met with staff from the Communications Department on presentation 

� Attended and presented at the Virginia Recreation and Parks Society State Conference 

� Met with staff regarding City Council and NRHA Board of Commissioner’s Meeting 

� Met with Chief of Housing regarding various matters 

� Met with Communications Director to review and discuss video 

� Met with Housing Reinvention Chief to discuss repositioning 

� Met with Housing Reinvention staff to discuss repositioning effort 

� Met with Leadership Team for monthly meeting 

� Attended the Regional Executive Director’s meeting in Chesapeake 

� Met with staff regarding Broad Creek school property 

� Met with staff regarding Spartan Village 

� Attended a Rehab Leadership meeting with staff 

� Attended the City’s Waterside meeting

� Met with staff regarding HomeNet Policy, etc. 

� Attended a meeting with staff regarding St. Paul’s Quadrant Presentation 

� Attend the GNC Executive Committee Meeting 

� Met with staff regarding the Waterside 

� Attended the Mayor’s Roundtable

Subject: Resolution Authorizing the Submission of a Funding Application to the City of 

Norfolk for Fiscal Year 2013 

Executive Contact: James Gehman Date: October 12, 2011 

BACKGROUND 

The application for funding development operations from the City of Norfolk has been developed 

with input from citizens, civic groups and leaders. It has been discussed with the Board of 

Commissioners and was the subject of a public hearing on October 12, 2011. It is now before 

the Board for approval and submission to the City Manager. 

Recommendation: Approve resolution. 

Resolution 


RESOLUTION AUTHORIZING THE SUBMISSION OF A FUNDING APPLICATION 

TO THE CITY OF NORFOLK 2012 – 2013 FISCAL YEAR (FY-2013) 

WHEREAS, the Norfolk Redevelopment and Housing Authority 

Development Division's FY-2013 application for City funding has been 

presented to the Board of Commissioners and a public hearing held on 

October 12, 2011; and 

WHEREAS, the requested funding as detailed in the attached 

application has been proposed as necessary to accomplish the FY- 

2013 goals and objectives of the Authority’s neighborhood 

redevelopment and conservation programs; 

NOW, THEREFORE, BE IT RESOLVED, that the attached application for 

funding for the fiscal year beginning July 1, 2012 and ending June 30, 

2013, is hereby determined to be a realistic estimate of funding 

requirements and the application is hereby approved; 

BE IT FURTHER RESOLVED, that the Executive Director or his designee 

is authorized and directed to submit such application to the City of 

Norfolk for its consideration and such approvals as may be necessary.

www.nrha.us 

FY2013 City Funding Application 

norfolk redevelopment and housing authority 

__ Moving Toward Sustainability 

__ October 2011


Each year NRHA receives various sources of funding from the City of Norfolk to implement its 

programs. Funding is provided by the City of Norfolk through the Capital Improvement Program (CIP) 

for Neighborhoods; the Capital Improvement Program (CIP) for Independent Projects; and the General 

Fund. Funding is also received from the U. S. Department of Housing and Urban Development which 

funds the Community Development Block Grant (CDBG) and the HOME Partnership Investment 

Program. All of these programs award funding based on an application process. 

The purpose of this document is to present the activities that NRHA proposes to undertake in 

Fiscal Year 2013 and for which NRHA will apply for funding under the guidelines requested by each 

funding program. In accordance with Title 36 of the Code of Virginia, a public hearing will be held on 

Wednesday, October 12, 2011 at 201 Granby Street, at 8:00 a.m. to hear comments from the general 

public on the proposed funding. 

The FY2013 City Application process is a continuous process that formally began in August 2011 

and will be completed upon contract approval in July 2012. Listed below are important events and 

corresponding deadlines that relate to the City Application process. 

Funding Application Process Calendar 

• Funding Application Calendar July 11, 2011 

• Overview of Application Process September 14, 2011 

• Update Stakeholders August - October 2011 

• Board Briefing September 14, 2011 

• Public Hearing October 12, 2011 

• Submit to City October 2011, January 2012 

• Proposed City Budget April 2012 

• Update Stakeholders January - April 2012 

• Proposed City Budget / Public Hearings April - May 2012 

• Council Budget Approval May 2012 

• NRHA Budget Approval June 2012 

• Contract With City October 2012 

In total, NRHA will submit applications for $18,204,520, which will allow NRHA to address a number of 

needs throughout the city. The following is a description of each program to which NRHA is applying 

for funding, along with the activities included in the request. Following these descriptions is a list of 

the proposed funding request for each program application. 

1


Capital Improvement Program for Neighborhoods 

Local capital improvement funding is provided to supplement redevelopment and conservation 

activities funded under the CDBG program. This funding allows for a mixed-income, market rate 

approach that is considered essential in building sustainable healthy neighborhoods. Conservation 

neighborhoods utilizing CIP funds include Berkley, Park Place, Central Brambleton, Lamberts Point, 

Willoughby, Campostella Heights, South Brambleton, East Ocean View, West Ocean View, Cottage Line 

and Bayview. 

Capital Improvement Program for Independent Projects 

This category relates to special initiatives provided for outside the ongoing neighborhood conservation 

funding. Initiatives this year include additional support for neighborhood development initiatives in 

Fairmount Park, Wards Corner, Campostella, St. Pauls Quadrant and Broad Creek. 

Community Development Block Grant (CDBG) Program 

This program provides federal entitlement dollars received under Title I of the Housing and Community 

Development Act of 1974. CDBG funds support public improvements, redevelopment and conservation 

activities within targeted neighborhoods and are included as part of the City’s Annual Consolidated 

Plan. Programs in the City of Norfolk include rehabilitation, acquisition, relocation, site improvements, 

demolition and disposition for the benefit of low- to moderate-income families. 

Home Program 

The HOME Program includes entitlement dollars received under Title II of the National Affordable 

Housing Act of 1990. These funds support eligible first-time homebuyers with down payment and 

closing cost assistance in the purchase of both new construction and resale homes that meet the 

program’s housing quality standards. 

City of Norfolk General Fund 

The City’s General Fund is derived from taxes, fees and other revenue sources. Funding this fiscal year 

to NRHA would consist of Economic Incentive Fund; rental space for city offices in 201 Granby Building 

and NRHA program administrative support. 

At this point, these are proposed budget requests which must be reviewed and evaluated. These 

applications identify where NRHA believes it can most effectively utilize its funds, however, the final 

decision will be made by City Council. 

2

FY2013 City Funding Application Summary 

Projected Revenues and Expenditures 

Proposed Funding Request Fiscal Year 2013 % 

Community Development Block Grant 4,350,476 23.90% 

Capital Improvement Neighborhood Program 4,242,471 23.30% 

Capital Improvement Independent Projects 5,944,000 32.65% 

City of Norfolk General Fund 1,924,686 10.57% 

HOME Program 1,742,887 9.57% 

Total Proposed Requests $ 18,204,520 100.00%

Development Programs 


Capital Improvement Independent Submissions 

Proposed Requests $ 5,944,000 

Proposed Uses Fiscal Year 2013 % 

Moton Initiatives 2,646,000 

Wards Corner - Rehabilitation 1,000,000 

Land Acquisition - Fairmont Park 754,444 

St. Pauls Quadrant 648,000 

Infrastructure Design - Village East 600,000 

Campostella - Rehabilitation 295,556 

44.52% 

16.82% 

12.69% 

10.90% 

10.09% 

4.97% 

Total Proposed Uses $ 5,944,000 100.00%



Capital Improvement Neighborhood Program Submission 



Program Management 723,000 

Acquisition - Blight Removal 718,662 

Demolition - Blight Removal 15,000 

Relocation - Blight Removal 10,000 

5th-7th Bay Initiatives 512,550 

Pendleton Street Housing Development 434,350 

Local Bank Initiatives 425,144 

Disposition 400,000 

Support of Central Brambleton Housing Development 368,740 

Support of 26th Street Housing Development 295,025 

Homeowner Rehabilitation 140,000 

HomeNet 130,000 

Development Incentive Grant & Commercial Façade Improvements 45,000 

Aesthetic Improvement Program 25,000 

17.04% 

16.94% 

0.35% 

0.24% 

12.08% 

10.24% 

10.02% 

9.43% 

8.69% 

6.95% 

3.30% 

3.06% 

1.06% 

0.59% 




Community Development Block Grant 



Homeowner Rehab 1,706,738 

Program Delivery 693,738 

Program Administration 630,000 

Emergency Repair Grant 400,000 

Disposition 200,000 

Acquisition - Purchase Rehab 150,000 

Site Improvements- Monticello Avenue & 26th-27th St 200,000 

Site Improvements-Berkely South Main Street 145,000 

Site Improvements - Cecelia - Hanson Street 100,000 

Site Improvements-Ballentine Traffic Study 50,000 

HomeNet 75,000 

39.23% 

15.95% 

14.48% 

9.19% 

4.60% 

3.45% 

4.60% 

3.33% 

2.30% 

1.15% 

1.72% 




General Fund 



Economic Development Initiatives Grants 1,291,369 

201 Granby Rent Supplement 33,317 


67.10% 

1.73% 

31.17% 

$ 1,924,686 100.00%



HOME Partnership Investment Program 



Homebuyer Assistance 1,560,399 


89.53% 

10.47% 


Subject: Disposition of Real Property to an Authority Employee 

Executive Contact: James E. Gehman Date: October 12, 2011 

BACKGROUND 

NRHA policy requires Board of Commissioners approval prior to selling real estate to an 

employee of the Authority. That approval must be in the form a super-majority (5) positive 

vote. 

The property involved was acquired and renovated under the HUD/DHCD Neighborhood 

Stabilization Program. It was acquired by NRHA on August 9, 2010 for $102,000. The 

renovation/addition cost was $99,261. A requirement of the NSP is that two of the houses be 

sold to qualified individuals below 50% of AMI. HomeNet had only one qualified household that 

met all of the criteria. This presentation will cover the terms and conditions of the sale 

including: 

Buyer: Lynne Spruill 

Property: 3614 Nottoway St. 

Description: 3 bedrooms, 2 ½ baths, 1,700 sf 

Purchase price: $203,260 

Resolution 


Prior to the offer from MS. Spruill the property was listed as available on the market for 

$203,260. It was on the market with a sign in the yard for approximately 180 days. We 

received 16 phone calls and 5 emails from interested parties. Ms. Spruill was one of only three 

income qualified potential buyers. The other two buyers purchased scattered site units they 

were renting. Ms. Spruill will receive all of the usual benefits of the HOME program. However, 

no special discounts or special incentives were provided to Ms. Spruill because of her 

relationship to NRHA.

RESOLUTION AUTHORIZING THE SALE OF REAL PROPERTY TO AN EMPLOYEE 

OF THE AUTHORITY 

WHEREAS, NRHA policy requires Board of Commissioners’ approval prior to selling 

real estate to an employee of the Authority; and 

WHEREAS, Such approval must be in the form a super-majority (5) positive vote; 

and 

WHEREAS, The Authority acquired and renovated a single family residence 

located at 3614 Nottoway St., Norfolk , Virginia; and 

WHEREAS, Ms. Lynne Spruill, an employee of the Authority, is qualified to 

acquire the referenced residence and has offered to purchase the residence for 

the amount of $203,260; and 

WHEREAS, the transaction has been disclosed to and discussed by the Board of 

Commissioners in a public meeting; and 

WHEREAS, the Board of Commissioners has determined that the proposed 

transaction is a legitimate, arms-length transaction at fair market price; 

NOW THERFORE BE IT RESOLVED that the Board of Commissioners of the 

Authority does hereby approve the sale of 3614 Nottoway Street, Norfolk, Virginia 

to Ms. Lynne Spruill for the purchase price of $203,260 and does hereby 

authorize its Chief Executive Officer to sign the sales contract, deed, settlement 

statement and any and all other documents necessary to consummate this 

transaction.

COMMISSIONERS’ MONTHLY CONTRACT REPORT – 

Meeting Date: 10/12/2011 

As set forth in Resolution No. 8053 adopted January 23, 1995, the below 

listed contracts, change orders, and bid activities are for the 

Commissioners’ information only, and no vote is required. 

30 September 2011 

New contracts issued between $30,000 and $99,999: Contract Ceiling A B C 

1. Appleone Employment Services, Temporary Staffing Services $50,000.00 O IF 

2. Arvon Virginia, LLC, Temporary Staffing Services $50,000.00 

3. Abacus, Inc., Temporary Staffing Services $50,000.00 

4. Caliper, Inc., Temporary Staffing Services $50,000.00 

5. Powell Staffing Solutions, Inc., Temporary Staffing Services $50,000.00 

O IF 

O IF 

O IF 

O IF 

New contracts issued for $100,000 and over: Contract Ceiling A B C 

1. None 

New task orders issued for $30,000 and over: Contract Ceiling A B C 

1. None 

New Interagency Agreements for $30,000 and over: Contract Ceiling A B C 

1. None 

Change orders issued for $30,000 and over: Contract Ceiling A B C 

1. Dominion Dental Services, Consortium through Norfolk Public 

Schools for NRHA Employee Dental Services $90,000.00 P FF 

Options exercised for $30,000 and over: Contract Ceiling A B C 

1. Southeastern Public Service Authority (SPSA), Bulk Trash $180,000.00 

A. KEY to contract type: 

C – Construction O – Other than Professional Services 

P – Professional Services G – Goods, Equipment, Materials, etc. 

B. KEY to ownership type, new contracts only: 

M – Minority owned 3 – Section 3 W – Woman owned 

C. KEY to Funding: 

FF – Fully Funded IF – Incrementally Funded by Task Orders 

O FF

1. None 

BID ACTIVITY FOR CONTRACTS $100,000 AND ABOVE 

FOR THE MONTH ENDING 30 September 2011

Anticipated Requests for Proposals, 

Quotations and Invitations for Bids 

September 2011 

Type of Solicitations Projected Solicitation Date Initiating Department 

RFP, Security and Fire Alarm Nov-11 Specialized Maintenance 

RFP, Elevator Maintenance Mid-Rise Apr-12 Asset Management 

RFP, Background Checks Jul-12 Asset Management 

RFP, Janitorial Services Mid-Rises Apr-12 Asset Management 

RFP, Market Analysis and Urban Design Support Svcs Jan-12 Development, D&C 

IFB, NRHA Stockless Inventory Jan-12 Purchasing for Hsg Ops 

RFP, Structural Engineering Services Dec-11 Design & Construction 

RFP, Environmental Engineering A&E Services Dec-11 Design & Construction 

RFP, Demo Contract Re Re-Compete Compete Apr-12 Apr 12 Renewal Services 

IFB, Young Terrace Site Accessibility Sep-11 Capital Funds 

IFB, Diggs Town Security Cameras Nov-11 Security

COMMISSIONERS' CASH ADVANCES STATUS REPORT 

As set forth in Resolution No. 9043 adopted November 15, 2010, listed below are 

disbursed balances advanced for approved budgeted activities 

Commissioner's information only, and no vote is required. 

Outstanding Uses Amount 

Projected 

Repayment 

Date Repayment Source 

Development Division Disbursements c Other Programs' Earnings 

1 Home $ 384,221.00 Nov-11 Reimbursement Request - City Contract 

2 City Capital Improvement 2,052,761.00 a Nov-11 Reimbursement Request - City Contract 

3 City Capital Improvement -Admin 188,170.00 a Nov-11 Reimbursement Request - City Contract 

4 Community Development 1,588,503.00 a Nov-11 Reimbursement Request - City Contract 

5 Neighborhood Stabilization Program 67,469.00 b Nov-11 Reimbursement Request - City Contract 

Housing Division Initiatives 

6 Fire and Safety Grant 1,138.00 Oct-11 Grant Reimbursement Request 

7 Public Housing FSS Coordinator 10,238.00 Oct-11 HUD Drawdown 

8 Ross Res Srvc Grant 3,003.00 Oct-11 HUD Drawdown 

9 Housing Choice Voucher Admin 121,308.00 c Jun-12 HUD Funding/Other Programs' Earnings 

Reinvention Initiatives 

10 HRV Mgt Fee 87,117.00 Jun-12 HRV to reimburse 

11 Moton Circle Development 29,292.00 Jun-12 Line of Credit budgeted; no balance available 

12 Partrea Senior Project 149,888.00 Jun-12 Line of Credit budgeted; no balance available 

13 Oakmont Development 12,225.00 Jun-12 Line of Credit budgeted; no balance available 

14 Hope 6 CSS + Homeownership Asst. 18,919.00 Nov-11 HUD Drawdown 

15 Park Terrace 40,472.00 b Nov-11 VHDA Draw is being pursued 

Other 

16 CEO Contingency Fund 29,078.00 c Jun-12 Current Year Earnings - Merrimac Project 

17 Earnings from other programs -338,556.00 c1 Jun-12 Transfer of Other Programs' Earnings 

18 Funds Received after month end -1,635,345.00 c2 Oct-11 Reimbursements Received After Month-End 

Total Outstanding Advances $ 2,809,901.00 d 

Outstanding Commitments 

Other Outstanding Balances 


a Prior year expenditures are included in this balance; total for all is $951,143.93 

(CIP $341,641.60); (CD 08 & 09 adm ($220,616.35, $388,885.98)) 

b Reimbursement request submitted; transaction in transit. 

c Deficits up to approved budget limit anticipated for this program. 

Development-$871,614; HCV - $574,109; CEO Contingency Fund $447,941; totals $1,893,664. 

c1 Current earnings of other prorgrams are approved to fund this portion of the listed deficit balance. 

c2 Funds received after month end for the following programs: 

CIP $1,356,828, CD $278,517 and Reinvention Adm $681,392. 

d Other advances previously approved also exists, ie. BCR revolving fund, 

New Ballentine Facility Project. 

Quarter updates of these balances will also be provided.

Subject: St. Paul’s Area Plan 

Executive Contact: Donnell Brown Date: October 12, 2011 

BACKGROUND 

The City began planning for the redevelopment of the Saint Paul's Area in the Summer of 2005. 

The first phase of the study involved extensive analysis, public input sessions, stakeholder 

interviews and community meetings. The consulting firm Goody Clancy out of Boston led the 

planning effort. The overriding goal of the effort was to establish a guide that will direct future 

redevelopment in the St. Paul’s area, including the demolition of the 618 units in Tidewater 

Gardens. In 2007, the vision phase of the project began with the studies and input coalesced 

through a working group and steering committee, into the initial guiding principles and concept 

plan for the St. Paul’s area. The draft plan phase began in the Summer of 2009 with the 

formation of the St. Paul’s Advisory Committee which includes membership from Tidewater 

Gardens, area churches, businesses, Norfolk Public Schools, and NRHA. The Advisory committee 

met from the July 2009 to March 2010 and again in June and July 2011 to provide comments 

that shaped the working draft. NRHA staff has provided regular updates to the Board regarding 

the St. Paul’s planning process to apprise the Board of status of the planning process. 

The City has now prepared the final draft of the St. Paul’s Area Plan, Long-range Vision and 

Implementation Framework for public review and for official comment by the NRHA Board. 

The draft plan focuses on three major themes: 

1. Create a neighborhood; 

2. Establish a strong sense of place, and ; 

3. Connect to the rest of the city. 

The themes are then organized by eight guiding principles 

1. Replace public housing units on a one-for-one basis 

2. Address economic segregation. 

3. Invest in resources for safe, healthy, rewarding living. 

4. Provide recreation and open space opportunities. 

5. Address stormwater issues. 

6. Improve community form. 

7. Reconnect missing links 

8. Remove barriers to pedestrian mobility. 

Paula Shea, Senior Planner, from the Department of Planning and Community Development will 

present the draft plan to the NRHA Board. The plan will later be presented to various groups 

including area residents, businesses, churches, Planning Commission and the general public 

before finalizing the plan for City Council action next year. 

Attachment: DRAFT St. Paul’s Area Plan dated September 2011 

Agenda Item

updates - Norfolk Redevelopment and Housing Authority

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