Terms and Conditions for Microsoft Office 365 1 ... - O2 Ireland

9.7. The End User shall not be relieved of the obligation to pay the Subscription Charges due
notwithstanding the suspension or termination of the provision of the services described
in this Agreement up to the date of termination.
9.8. Microsoft may terminate or suspend the Online Services if it believes in good faith that
the End User is misusing the Service, Microsoft may, at Microsoft’s sole discretion,
terminate or suspend the End Users Subscription and the provisions of Clause 10 shall
apply. The End User acknowledges that Microsoft will have no liability to the End User in
connection with terminating or suspending the Online Services.
9.9. O2 shall endeavour to provide advance notice to the End User of any suspension or
termination of the services described in this Agreement but shall not be required to do
so.
10. Retrieval of End User Data
10.1. On the termination, suspension or expiration of this Agreement for any reason the
provisions of clause 2.7 shall apply. Subject to Clause 10.2, the End User shall be fully
and solely responsible for contacting O2 in the manner described in Clause 2.7. Neither
O2 nor Microsoft shall be liable to the End User for any cost, claim, loss, liability,
expense or damage incurred directly or indirectly or any way whatsoever in the event the
End User data is deleted owing to the failure of the End User to comply with Clause 2.7.
10.2. In the event the End User engages O2 to provide De-Installation Services O2 will,
subject to it being engaged to retrieve the End User Data from the Online Service, there
being sufficient time to do so and the agreement and execution of a Statement of Work,
retrieve the End User Data from the Online Service as part of the provision of the De-
Installation, subject always to the terms and conditions of this Agreement and the
relevant Statement of Work.
11. Service Levels
11.1. Service levels for the Online Services are provided by Microsoft and are available at
www.O2.ie. O2 and Microsoft reserve the right to change service levels at any time by
posting changes to that website provided always that such changes shall not apply to:
11.1.1. existing End User orders for the duration of their applicable Subscription; and
11.1.2. to End User orders received by Microsoft within 60 days of the service level
change being effective. In the event Microsoft agree to apply a credit (if any) in
respect of its failure to meet a certain service level O2 shall credit the End User
in the same amount of credit on its next invoice following the date on which O2
receives the credit.
12. Intellectual Property
12.1. The End User acknowledges that nothing in this Agreement, or elsewhere in this
commercial arrangement, will be deemed to or require O2 to transfer, assign or license
any IPR to the End User.
12.2. The End User will not be entitled to use in the course of trade or otherwise in relation to
any goods or services of the End User any registered or unregistered trademark,
logotype or abbreviation of the name of O2 or any part of O2 so that any person might
reasonably import a connection between those goods or services and O2 or any part of
O2.
12.3. The provision of the Online Services to the End User does not grant the End User any
right, title, interest or license in or to any of Microsoft’s IPR.
13. Liability