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TABLE OF CONTENTS
CHAPTER 1 INTRODUCTION PAGE 3
1.1 ABOUT THIS MANUAL 3
1.2 ABOUT DYNAPAC 3
1.3 THE ATLAS COPCO GROUP 3
1.4 VISION AND VALUES OF THE ATLAS COPCO GROUP 4
1.5 ENVIRONMENTAL POLICY OF THE ATLAS COPCO GROUP 4
CHAPTER 2 THE BASICS FOR BUSINESS 5
2.1 BASIC REQUIREMENTS FOR DYNAPAC'S SUPPLIERS 6
2.2 QUOTATIONS TO DYNAPAC 6
2.3 INITIAL SAMPLING 6
2.4 "FIRST DELIVERY" AND PROTOTYPE ORDERS 8
2.5 DRAWINGS AND OTHER SPECIFICATIONS 8
2.6 DYNAPAC'S PART NUMBER SERIES 8
2.7 TOOLS FOR PRODUCTION 9
2.8 SUPPLY OF SPARE PARTS 9
CHAPTER 3 ORDER TO DELIVERY 10
3.1 ON TIME DELIVERIES 10
3.2 THE DELIVERY SCHEDULE 10
3.3 EDI 11
3.3.1 FORECASTS AND DELIVERY SCHEDULE 11
3.3.2 ORDER OVERVIEW 13
3.3.3 TO CONFIRM ORDERS 14
3.3.4 TO REJECT A PURCHASE ORDER 15
3.3.5 TO DESPATCH ADVICE 15
3.3.6 TO INVOICE 17
3.3.7 ADMINISTRATIONAL TOOLS 18
3.4 GOODS LABELLING AND DELIVERY NOTES 19
3.5 PACKAGING AND PACKAGING INSTRUCTIONS 20
3.5.1 SOME MORE GUIDELINES TO PACKING 21
3.6 PRODUCTION LOCATIONS OUTSIDE OF SWEDEN 22
3.7 DYNAPAC’S KANBAN PROCESS 23
CHAPTER 4 CLAIMS 24
4.1 CLAIMS OF DEFECTIVE MATERIAL (DR) 25
4.2 CLAIMS OF INCORRECT PACKING OR GOODS LABELLING 25
4.3 CLAIMS OF INCORRECT SPECIFIED QUANTITY 25
CHAPTER 5 ENGINERING CHANGES (ECN) 25
CHAPTER 6 SUPPLIER EVALUATION 26
6.1 SPM INDEX 27
6.2 DELIVERY PERFORMANCE INDEX 28