The Landstar Summer 2009 Link In This Issue

Awards
Outstanding Management Achievement Award
The 2008 Landstar Outstanding
Management Achievement Award winner,
Mike Cobb, got more than an unexpected
honor. He also got a good dose of razzing
from Landstar President and CEO
Henry Gerkens.
“This year, the winner has the
commitment it takes to earn this award, as
well as the commitment to sit outdoors,
in minus 20 degree weather for 5 hours,
only to watch his team, the Green Bay
Packers, lose to my team, the New York
Giants, in overtime, in an NFL Conference
Championship game,” Gerkens teased,
presenting Cobb with a New York Giants
football helmet.
Gerkens later presented him with the real
award, for “being a knowledgeable and
fair-minded team player,” demonstrating
a clear understanding of Landstar’s
LS Selling
Safety
In this very competitive environment,
growth opportunities will go to those who
succeed in differentiating themselves from
the rest of the pack. This applies to agent
relationships with customers or capacity,
and BCO relationships with agents and
customers. We all know people who seem
to be good at being unique in some way
that benefits their business. Now is a good
time to differentiate yourself, your business
and your affiliation with Landstar.
Landstar’s long-standing reputation as
a safety-first provider of transportation
Pate Morrison of Anniston, Alabama,
is the January LSO of the Month. Morrison
and his staff are supporters of the Landstar
safety culture. They participate in the
Safety Thursday Conference Call and
hold an annual safety meeting at the
ANN terminal in April.
Linda Davis in Houston, Texas, is the
February LSO of the Month. Davis and
her staff routinely participate in the Safety
Thursday Conference Call. The agency
also participated in the M.U.S.T. program
in conjunction with a Houston customer.
Jim Hill in Owosso, Michigan, is
the March LSO of the Month. Safety
mission, a commitment to excellence
and a willingness to take on additional
responsibility. Each year candidates are
nominated by senior management based
on their effective leadership and
managerial skills.
Cobb joined Landstar in 1992 as
a Maintenance Coordinator in the
Trailer department. He became a
Safety Specialist, then a Safety
Supervisor, and was promoted to
Director of Safety Services in 1997. In
2006, he was promoted to Vice President
of Safety, Security and Loss Prevention.
Cobb was praised for innovative and
practical solutions such as technologybased
safety training for BCOs over
classroom training.
“Under Mike’s leadership, participation
in and awareness of Landstar’s safety
logistics solutions is not simply a line in
our press releases, unlike some competitors
who make similar claims. The initiatives
that are unique and long-standing – the
M.U.S.T. program, LSOs and the Safety
Thursday Conference Call – are each
designed as outreach tools to be used
to differentiate Landstar, to move the
discussion away from “rates” toward a
conversation about “value.” Landstar has
more than just programs; we have the
results to prove it. The results stem from
the time, effort and energy that our agent
and capacity network have put forth to
earn them. Our awards are many, our
statistics are impressive and our history is
unmatched. It is a good story to tell.
is the main priority at the LAN agency
where strict compliance to Complete and
Accurate Dispatch has ensured on-time,
damage free shipments. A record turnout
of 187 people attended LAN’s annual
February safety meeting.
Brad Baker in Plano, Texas, is the
April LSO of the Month. Brad and the
agency have been active participants in
the M.U.S.T. program. Working with a
customer, the agency was able to identify
a more secure way to transport the
customer’s freight.
Sue Johnston in Vancouver, Washington,
is the May LSO of the Month. Sue and
2
programs has continued to grow in our
agent network,” said Gerkens. “As a
result, Landstar had its three safest
years in the company’s history under
Mike’s leadership.”
Landstar President and CEO Henry Gerkens
and Landstar Vice President of Safety,
Security and Loss Prevention Mike Cobb,
winner of the 2008 Landstar Outstanding
Management Achievement Award.
We are a safety-first organization
because it is the responsible way to run
a business. Additionally, it provides
opportunities to highlight and differentiate
our superior efforts in this area. I was
pleased to hear from agents at the
Landstar convention in March who have
seen tangible benefit, by offering their
customers a look into Landstar’s safety
culture. Coupled with the company’s
financial strength, it is an effective selling
tandem. As a Landstar agent, you too
can distinguish yourself from the crowd
through Landstar’s safety program. Help is
just a phone call away.
Joe Beacom, Vice President & Chief Compliance, Security & Safety Officer
Congratulations to our LSOs of the Month
the rest of the staff at the DJV Agency
practice Complete and Accurate Dispatch.
The DJV agency co-hosts a monthly Safety
Meeting at the Jubitz Travel Center in
Portland, Oregon, and also participates in
the M.U.S.T. program and facilitates
No Zone presentations.
Bill Crosson in Gadsden, Alabama, is
the June LSO of the Month. The GAD
agency hosts an annual February safety
meeting. The agency recently completed
its BCO Resource Center where BCOs
have access to computers to search for
freight and agency staff is readily available
to answer questions.