GDS after-sales service - Gilgen Door Systems

GILGEN DOOR SYSTEMS AFTER-SALES SERVICE
At your disposal 24/7 !
We have been developing, producing,
installing and maintaining automatic
door, gate and sliding-wall systems
since 1961.
Take advantage of our long years of
experience, by benefiting from the
comprehensive performance offered by
Gilgen’s after-sales service.
Maximum reliability
Preventive maintenance by qualified
specialists guarantees the optimum
adjustment, correct functioning and safe
operation of automatic door, gate and
sliding wall systems.
Repair requests and fault notifications
are received by our after-sales-service call
centre. While the customer’s call is still in
progress, notification is already going out
to the regional service technician.
For a long service life and lasting value
The use of top-quality components, along
with a programme of regular inspection
and maintenance, protects your investment
and assures the long-term value of
your automatic systems.
Professional support
Installation, initial start-up, training,
maintenance, repairs and updates –
our seamlessly-integrated range of
services allows us to give you a totally
customised quotation for servicing and
maintenance.
On call around the clock
Our comprehensive, decentralised aftersales
organisation guarantees a regional
presence and fast callout times right
around the clock, wherever you are in
Switzerland.
Expert assistance
Systematic maintenance scheduling by
Gilgen Door Systems is your guarantee
of trouble-free functioning. Reports
drawn up for the operator and the
system’s history log provide information
about the state of the installation.
Legal requirements
Proper maintenance in accordance with
legal requirements guarantees maximum
operating safety, while ensuring
conformity with relevant legislation and
regulations.

Choose the maintenance contract that’s right
for you
Select an individually-configurable
maintenance contract, with a clear and
fair cost structure. Designed to ensure
maximum availability, operating reliability
and lasting value for automatic door,
gate and sliding wall systems.
Services
Maintenance scheduling
1 maintenance
2 or multiple maintenances
Extension of warranty
Repair callout insurance
Replacement part insurance
24-hour insurance
Full maintenance contract I
Our after-sales service is never far
away:
Our comprehensive, decentralised aftersales
organisation is near to hand, wherever
you are in Switzerland, with fast
callout times. More than 150 regionallybased
after-sales technicians and fitters
are on hand to maintain your systems.
Just contact us in order to benefit from
our wide range of services.
We can be reached from anywhere and
at any time, right around the clock.
Regular, preventative maintenance of
your system is a basic requirement when
it comes to long years of reliable service.
It also ensures that you fulfil the corresponding
legal obligations.
Full maintenance contract II
Standard maintenance contract
Basic maintenance contract
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Customised maintanance
contract
Whichever of our maintenance contracts
you choose, you benefit from:
• Increased operating reliability
• Compliance with legal requirements
• Maintenance scheduling by our service
operation
• The customer is kept informed of the
state of the system
• Calculable costs
• Extension of warranty, if entered into
during the first year of operation
• Long service life
• Longer-lasting value
www.gilgendoorsystems.com 01.01.05/2012.03