aroundtheworld - VIT

T H E C A D M A T I C S O F T W A R E N E W S 1/2005
I N T H I S I S S U E :
Cadmatic V5
for efficient
distributed
design
Pages 2-4
Intelligent design
for the
process industry
Cadmatic partner
network is ready
for Version 5
launch
Cadmatic used
in major South
African paper
mill conversions
Pages 6-7
M-real Kaskinen
papermill done
with Cadmatic
in 3D
Pages 8-9
Excellent
Cadmatic
customer
service
Page 5 Page 10

2
Dear reader,
It is our pleasure to present you with the latest
edition of CADMATIC NEWS.
In the early days CAD/
CAE/CAM software was
mainly developed to reduce
man hours in the design and
engineering of plants. This
is still a valid justification with
the current functionality of CADMATIC. An increasing number
of new clients are however also choosing our software due
to the increased flexibility we have developed. Plant owners,
plant designers and suppliers now see the benefits of using
our products as an integrated solution.
The possibility to share 3D information during the design
phase of plants means that both owners and designers
increasingly use CADMATIC software not only as a design
tool but also as a communication and discussion tool. This
results in better quality from design to the end product with
reduced costs.
The 3D information provides owners with unique possibilities
to use the system for plant maintenance. The software offers
a shared platform for all parties involved in the plant design
project: from basic design to detailed design and engineering,
to manufacturing and installations and even to plant operation
and maintenance.
We are proud of the new CADMATIC version 5 which
provides advanced features for real distributed design and
data management. Our focus on the global distribution and
concurrent use of our software in plant design projects will
make the CADMATIC software suite even more useful.The
new version enables the use of the most effective, suitable
and advantageous free plant design recourses all over the
world.
The internet-based CADMATIC eBrowser has become a
world-wide success. All users have been positively surprised
by this easy-to-use tool for data distribution, monitoring and
communication between parties.
Cadmatic is pleased to see that our long-term efforts in
the development of the software, services and business have
resulted in the efficiency gains expected. We feel very confident
that potential clients will recognize the development approach
we took to achieve this new and wider usage of our systems.
The management and employees of Cadmatic are highly
dedicated to serving you with future developments that make
your plant design even more attractive and efficient.
In this newsletter we are happy to present you with our
new software developments and news regarding the
experiences of several CADMATIC clients.
Jukka Rantala
President
Cadmatic Oy
jukka.rantala@cadmatic.com
Version 5 of CADMATIC 3D Plant
Design software includes a number
of major new benefits. A completely
new project data handling structure
and database architecture has been
developed. It lays a solid foundation
for current and future developments
and opens up new business
opportunities for its users. It has
been thoroughly tested and is ready
for distribution.
User-friendliness
The increased user-friendliness of Version
5 is a further improvement on an already
highly appreciated feature. The software's
logical system structure and the ease and
familiar way the modules can be navigated
make this the user-friendliest version to date.
Ease-of-use has always been important
in CADMATIC 3D software as it improves
the efficiency of design work, engineering
and production.
Project design work
from several locations
One of the main advantages of Version 5
is that concurrent project design work from
several different locations is now logically
structured and rational. The Cadmatic users
are able to utilize the best resources around
the world. This substantially saves time and
money.
New database-centric architecture
with built-in support for concurrent and
remote project work means that system
usage and administration has been made
very easy and effective. Transferring design
work between several participating design
offices is efficient and safe.
To attach/detach design teams to a
project is easy and straightforward. In big
plant design projects it is crucial that several
design teams can work simultaneously on
the same project. This improves work flow
and all process, manufacturing, installation
and purchasing information such as
drawings and material take-offs are
produced faster and with fever man hours.
The new CADMATIC Object Storage (COS)
makes this possible.
CADMATIC Object Storage
(COS) data architecture
CADMATIC Object Storage (COS) is
completely new data architecture in Version
5. Shared data such as the common component
library, project set-up, and project

New Cadmatic
Version 5
Featuring completely new architecture
for efficient design work at
several different locations
data (3D model and documents) is now
stored in databases hosted by a database
server. The architecture has been optimized
to manage 3D design data.
A major benefit of a version 5’s centric
database is that it is easy to divide design
work among several design offices globally;
and the same updated project libraries, 3D
model and 2D drawings are available for
everyone involved.
The flexibility of version 5 has gained
much praise from designers. One can keep
control of an entire model from a local
workstation, whether it is next door to the
server or on the other side of the globe.
CoDesigner for efficient
database handling
CADMATIC Version 5 uses a database
centric client-server system and therefore
enables concurrent and distributed design.
The CoDesigner handles database
replication and other technical details "under
the hood". This makes it possible to add
new design teams to a project with a few
clicks.
Designed for
good data integrity
All object data is accessed via a check
in/check out procedure that guarantees that
only one designer can modify the same
object at any given time.
In a globally distributed project the data
is updated between remote design sites via
an on-line network connection (e.g. Internet)
or by simply exchanging the file using an
e-mail attachment. A new distributed project
site is easily set up via interactive tools.
Globally distributing project work is
affordable, as an expensive high bandwidth
connection is not necessary. System
administration of distributed projects at remote
design sites is also minimized.
Efficient
project management and
communication
The eBrowser application allows the easy
sharing of 3D project information between
designers, project management, plant
owners and sub-contractors. It is a datapublishing
tool that is easy to use and no
special training is required by the user. By
using smart visualization storage techniques
the 3D models for visualization and data
sharing become very light, thereby
facilitating distribution to all parties involved.
The eBrowser is also a useful tool for
production planning.
Simple data, library and
document handling
through COS Browser
Cadmatic V5 includes a new common
software tool called COS Browser. It is used
by the designer or administrator to easily
manage the library, set-up data (such as
component models, dimension standards,
connection types etc), data queries and
document handling.
COS Browser makes the data searches
simple. The users can define their own
dynamic data hierarcies with tree-views,
carry out free text searches with googletype
queries.
The use of the software is extremely
flexible, since the same kind of user interface
is available for process-, layout-, piping
designers and administrators.
3

4
Increased security
In distributed environments information security
is an important issue. The system supports
customizable user profiles with
different levels of access to databases and
system configurations. Deletions are for
example controlled so that it is impossible
to accidentally remove any library data that
is being used in projects. All client-server
and server-server communication is done
via a proprietary protocol that is less
vulnerable to attacks than more common
protocols.
Feedback from pilot users
of Version 5
“Our designers have found it very easy to
get used to the new system of version 5.
The feedback has been good and no time
was spent on non-productive work. I
personally thought it would be more difficult
to get used to the new way of thinking. It is
a great benefit that no special training is
required to begin working with version 5 if
you are familiar with the previous version”.
“We found the COS Browser very handy,
when searching components for the new
layout from the library”.
“I didn’t expect that the handling of the 3D
database would be so simple. Project
administration can now be managed by our
designers as well”.
Open software with
enhanced Data Exchange
CADMATIC supports data exchange e.g.
with:
- Web servers (relational databases, http)
- MS SQL Server: ODBC
- eXchanger makes it possible to import
and export 3D geometry from/to other
CAD systems (AutoCad, Inventor, Catia,
SolidWorks...)
-Intergration with civil engineering
systems (e.g. X-Structures)
- Link to/from PDMS
- Link from laserscanning (e.g. Leica, Mensi)
- Integration with stress analysis software
(e.g. Caepipe, CaesarII)
- Integration with document management
systems (e.g. Kronodoc)
- Integration with ERP and maintenance
systems (e.g. SAP)
The main site co-ordinates design activities in a distributed project. The sites can create any number of
sub-sites. Data updates are conducted via a direct database server connection or by exchanging compressed
update files.
Intelligent
AutoCAD
compatibility
The everyday use of CADMATIC is largely
improved by its compatibility with other
external CAD–software. This eliminates
duplicating work and reduces design hours.
eXchanger
AutoCAD 3D models can now be directly
imported with eXchanger. There are a large
number of file transfer plugins to AutoCAD.
This enables compatibility with different
formats enabling CADMATIC users to
transfer models from other CAD software
applications, such as SolidWorks, AutoDesk
Inventor and Catia.
The eXchanger can be downloaded free
of charge at "http://www.cadmatic.com"
Intelligent
2D Drawings
For export and import of 2D drawings from/to
CADMATIC there is now also an intelligent
module for dwg, dxf and dwf formats.
High quality AutoCAD drawings
automatically include interactive hyperlinks
between AutoCad 2D symbols and
CADMATIC 3D objects.
By clicking for example on valves,
equipment or instrument symbols on the
AutoCAD level, CADMATIC eBrowser
immediately visualizes the location and
provides the required object data. This can
of cource be done the other way around
too.

Cadmatic’s partner network
is ready for Version 5
In global sales, support and training
Cadmatic co-operates with
international and certified salesand
support partners. The
development of a high quality, global
network of certified sales and
support centers has long been a
priority at Cadmatic.
There are currently certified sales and
support partners in 19 countries around the
globe. A list of these countries and partners
is provided below. Please contact Cadmatic
Oy for further partner information...........
Sales and customer training is often
carried by Cadmatic in tandem with local
partners. Cadmatic provides standardized,
high quality knowledge of software use as
well as scandinavian and international
design methods and customer structures
and customerships etc. Cadmatic can help
customers implement scandinavian working
methods if so desired. The local partner
normally has the best knowledge concerning
the local industry and design methods.
Customer training and software implementation
are made more efficient and valuable
by combining these two fields of expertise.
During the opening of the latest training
between 9-13 May 2005 in Turku, Finland
Mr. Jukka Rantala commented that
“Cadmatic has a good and growing
customer base in all of our main customer
segments.” The training covered V5
Management, Document Management
(COS Browser), new features of Plant
Modeller and Pipe, Global project
distribution, eBrowser and Diagram as well
as Marketing, Sales & Demonstration training
for V5.
New partners
Tecnia, Processos e Equipamentos
Industriais e Ambientais, Lda
TECNIA is an Integration Engineering Company,
providing solutions from starting projects and
studies, to turn-key plants in several environmental
fields; from water and wastewater facilities, sludge
and waste solids handling and treatment, gases
and air cleaning, industrial equipment and
processes and plant automation and control.
Tecnia will be the Cadmatic representative in
Portugal and in the Kingdom of Saudi Arabia.
PBSP Systems, the Cadmatic
representative in Poland
PBSP Systems was established in early 2004 by
Piotr Bilon. He gained experience of Cadmatic
software in his previous occupation as Cadmatic
administrator and project manager at one of the
client companies. PBSP SYSTEMS’ main activities
include the marketing and promotion of Cadmatic
Oy products, user training for Cadmatic systems,
implementation of Cadmatic systems at customer
sites, and customer support including Cadmatic
project administration at customer sites.
Burmester Industrial Consulting,
new Cadmatic representative
in Germany
Burmester Industrial Consulting (B.I.C.) was
established by M.Sc. Jens Burmeister in 1988.
The headquarters are situated in Offenbach/Main
and other offices are in Frankfurt/Main and Bonn.
The company offers customers fast and costeffective
engineering with modern technology
and high quality. B.I.C. is specialized in the latest
and most effective CAD tools. Their extensive
experience (more than 10 years CAD 3D design)
has led to many successful projects completed
on time and most importantly to satisfied
customers. Burmester Industrial Consulting will
serve our customers on the German
market.................
NYKE Sasebo - New
Co-operation Partner in Japan
A co-operation agreement has been signed
between NYK Engineering Co. Ltd. and Cadmatic
Oy on sales, marketing and support representation
of the software in Japan. NYK Engineering
headquarters is in Tokyo and has now opened a
new branch office with several engineers in
Sasebo. In addition to representing Cadmatic in
Japan, the NYKE Sasebo office also offers
engineering services for different clients in
Japan..............
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6
Cadmatic is used in major
conversion projects in South Africa
Mondi Group
– a major global manufacturer
of paper and packaging material
Mondi, the global integrated paper
and packaging group, is principally
involved in the manufacture of
business paper, packaging paper
and converted packaging. Mondi
Group is part of Anglo American
Plc. and has an annual turnover of
nearly $7 billion. The balance of the
Mondi group consists of the South
African packaging business, the
European paper merchant group
Europapier, and the European and
South African newsprint businesses.
Mondi Packaging group was founded
through the combination of South African
Frantschach Packaging, including Swiecie,
with the existing Mondi Packaging Europe
group and the containerboard machines at
Syktyvkar and Richards Bay. The new Mondi
Packaging group has 106 production plants
in Europe and 18 in the Americas, Asia, and
Africa. This group is active in five different
segments - packaging paper, corrugated,
bags, flexibles, and coating.
Mondi Business Paper group,
incorporating Mondi South Africa, is a
leading producer of cut size paper
serving markets on five continents.
Current production is over 2 million tons
of paper on 16 paper machines in six
countries, including 1.9 million tonnes of
uncoated woodfree paper. The group has
around 17,000 employees, produces
about 1.7 million tonnes of pulp annually
at four pulp mills and has forest operations
in South Africa. Major production facilities
are located in Austria, Hungary, Israel,
Russia, Slovakia, and South Africa. In
South Africa it incorporates uncoated
woodfree paper machines in Durban, the
pulp mill and woodchip operations in
Richards Bay and related forest
operations.
The group has undertaken several
significant capital projects over the past
few years. It is continuing with this strategy
to optimise its highly competitive cost
base.
The PM31 UWF Conversion -project for Mondi
Business Papers at their Merebank Mill is one of
Jaakko Poyry Southern Africa’s projects for Mondi
Twenty-five years of
co-operation with Jaakko Pöyry
“Jaakko Pöyry has been serving the Mondi
Group for twenty-five years,” Jacques du
Plessis told Cadmatic News. He manages
the Mechanical and Piping section at Jaakko
Pöyry Southern Africa (Pty) Ltd. Jaakko
Pöyry Southern Africa has around 80
employees and has been working on several
projects with Mondi.
In 2002 Jaakko Pöyry did the entire
mechanical and piping engineering for the

ebuilding of the PM32 paper machine at
the Mondi Merebank Mill. “This was our first
project using Cadmatic in our South African
office,” said du Plessis. “It was a big project
that included some 276 pipeline isometrics
and 425 pipe supports.”
After this Jaakko Pöyry did some other
projects in South Africa for other clients; a
stock preparation upgrade at NAMPAK,
Riverview Tissue Mill, and a pulp mill and
paper machine (PM4) rebuild project at
Sappi Kraft, Tugela.
Jaakko Pöyry Southern Africa and Jaakko
Pöyry Oy in Helsinki commenced with a
major project for Mondi Business Papers at
their Pulp Mill in Richards Bay in 2003. The
project, named RB720, consisted of a new
fibre line, the rebuilding of their PM41 Pulp
Drying Machine, upgrading the existing Pulp
plant, a new Evaporator plant and upgrading
the existing one and the Recausticising plant
with new lime kiln etc. Here the mechanicaland
piping detailed engineering was shared
between the Helsinki and South African
office in Durban. It included around 1,100
pipeline isometrics and 2,400 pipe supports
for the South African office and 850 pipeline
isometrics and 2,100 pipe supports for the
Helsinki office. The Mill started up on time
and has reached its planned capacity. This
will increase competitive pulp and whitetop
liner production to 720, 000 tonnes per year.
Merebank PM31 - Another major
project for Mondi in South Africa
Jaakko Pöyry South Africa is currently
working on another major paper machine
project, named PM31 UWF Conversion, for
Mondi Business Papers at their Merebank
Mill. The task again includes the entire
mechanical-, piping- and detailed
engineering. “The project consists of a
completely new paper machine to replace
the existing one, and a new pulping station
for which the engineering is done at the
Jaakko Pöyry Lyon office in France. This is
another big project with around 1,300 piping
isometrics and 2,000 pipe supports. Of
Jaakko Pöyry French team in Lyon: Juan Otero (project
manager), Henri Jordan (CEO), Bruno Rigny (from
process dept.) and Jacques du Plessis (South Africa)
these some 50 isometrics and 100 pipe
supports were done by JP at the Lyon office.
This is currently our main project in South
Africa,” said Jacques du Plessis. The cost
of the entire project, for Mondi, is about
EUR 200 million.
In this project some 30 people, 16 of
whom work with Cadmatic, have been
occupied in Jaakko Pöyry’s South Africa
Mechanical and Piping section over the last
eight months. The engineering will be
completed by the middle of May. The shutdown
commences at the end of May and
will last for 10 weeks.
The Merebank Mill houses three paper
machines of Mondi Business Paper and two
newsprint machines of Mondi Shanduka
Newsprint. Following the rebuild of PM31
from magazine grades to uncoated
woodfree paper, the total capacity for
uncoated woodfree paper will be more than
500,000 tonnes per year. Merebank is the
home of Mondi Rotatrim, the leading office
paper brand in South Africa.
Cadmatic 3D model
from laser scanning
Jaakko Pöyry in Helsinki did the laser
scanning of the buildings, machinery,
equipment, and piping in all these projects
for Mondi. The laser scan point cloud was
converted into a 3D Cadmatic Plant model
after which the new design and engineering
work commenced.
“It is always difficult to get as-built
information from an existing mill that is
absolutely up to date. It is imperative to
make use of the laser scanning technology
when doing brownfield projects (rebuilds)
of this magnitude and fast track, “said du
Plessis.
“Cadmatic forms an integral part of
Jaakko Pöyry’s Virtual Mill concept and its
features allow efficient project
implementation. This includes both
engineering- and construction phases,
where the 3D model and its good e-Browser
capabilities are moved to the site to assist
the construction and commissioning teams.
Once the plant is commissioned it can
further be used for maintenance purposes
as well as future upgrades, in order to keep
the model as up to date as possible. As the
PM32 rebuild is adjacent to PM31 we just
combined the two models, which means
that more and more of the plant is being
captured in a virtual mill environment,”
added du Plessis.
Jacques du Plessis is managing the Mechanical and
Piping section at Jaakko Pöyry Southern Africa Pty Ltd.
“Cadmatic customer
support is good”
“We are really using Cadmatic to the fullest
extent. I think the software is working very
well for us. It has several good features, one
of them being its ease of use, another that
it is very good when sharing project design
between different offices and a third its
flexibility regarding customisation,” du
Plessis said.
“The ease of use is perhaps best
described by how easy it was to start using
Cadmatic. Six of our designers received
two weeks of personal training and the
systems administrator one week of personal
training by Cadmatic. After this we went
directly into designing our first project . We
also wanted to get extra system
administration assistance for our first project.
After that, no special training has been
needed. We manage well with Cadmatic’s
Customer Support – which is good.”
“When sharing the model between our
different locations, which was the case in
the RB720 project, the latest information
between the different locations is normally
one day apart,” continued Jacques du
Plessis. “We updated our daily design work
into the model every night. In the beginning
the South African office and the Helsinki
office had a copy of the entire model on
their server. This works well when working
in different areas of the plant. On completion
of the Helsinki part we took over the
ownership of the entire model.”
“Another very good feature with
Cadmatic is its flexibility. We developed the
eBrowser further in our office and
implemented some features into it that are
useful for us at Jaakko Pöyry. It is very good
that the users can customise Cadmatic’s
modules, which is possible to a certain
extent.”
“Because Mondi has now adopted the
Cadmatic eBrowser concept, the
communication and follow-up of the work
is easier for both of us,” concludes Jacques
du Plessis.
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8
M-real’s new bleached
CTMP pulp plant in
Kaskinen designed with
Cadmatic
M-real Oyj’s new 300 000 ton
bleached chemi-thermomechanical
(BCTMP) mill in Kaskinen in Western
Finland will be completed in August
this year. The investment is valued
at approximately 180 Million EUR.
The go-ahead decision for the
project, one of the largest current
construction projects in Finland,
was made in 2003. The Cadmatic
3D plant design system is widely
used in the design of the plant by
plant owner and the whole design
and contractor network.
M-real uses high quality chemi-thermomechanical
pulp in its own mills producing
printing papers and packaging board. The
new plant, which is being built next to
Botnia’s pulp mill, will mainly be used by
the company's printing paper and
packaging board mills abroad. It is modeled
on the company’s existing BCTMP plant in
Joutseno and will process 800 000 cubic
meters of both softwood and hardwood per
year. M-real will be the world’s largest
producer of BCTMP when the new plant is
in full operation in 2006. BCTMP requires
less wood to produce pulp compared to
other methods.
M-real is one of Europe’s leading
suppliers of paperboard and related
services, coated and uncoated fine paper
and coated magazine paper. The company’s
main market is in Europe and its products
are represented in over 70 counties worldwide.
In the 2004 financial year M-real’s
turnover was EUR 5.5 billion. The company
headquarters are situated in Espoo, Finland
and has about 16,500 employees.
Large project with many
participating companies
Timo Jokiranta is the construction manager
of M-real’s new production plant. “The
Kaskinen BCTMP project has its own project
organization comprising around 20 people.
Key project management is from M-real and
the rest are contracted external experts.
Botnia Mill Service is one of them,” Jokiranta
told Cadmatic News.
Sweco PIC Process Industry acts as the
main project management- and design
services consultant in the project. Sweco
PIC coordinates all design activities and
performs the detailed process-, layout-,
piping-, automation- and electrification
design. The project management services
include technical procurement support as
well as scheduling and site tasks. UKI
Arkkitehdit Oy is in charge of the
M-real’s new 300000 ton bleached chemithermomechanical
(BCTMP) project, valued at EUR 180
million, is one of the largest current construction projects
in Finland.
architectural design of the plant. JP-Kakko
Oy, part Jaakko Pöyry Group, is doing the
structural engineering design.
CM-Urakointi Oy supervises the project’s
building construction which includes
functions such as civil works, building
construction, offices etc. Supervision of
activities such as main machinery
installations, piping, electrification, field
instrumentation and distributed control
systems is conducted by the M-real’s own
project organization.
Andritz supplies equipment for chip
handling and impregnation, bleaching/
washing and drying as well as auxiliary
equipment. It is also responsible for
engineering, erection supervision, operator
training and start-up services. Metso Paper
furnishes equipment for chip handling, main
line, and reject refining, screening,
thickening, cleaning, pulping, as well as for
baling and bale handling including a bale
quality system. The delivery also covers
mechanical installation, field electrification,
training and start-up supervision.
ABB will design, supply, and install all
the extensive electrical systems. The delivery
scope includes a 110 kV gas insulated
switchyard, power transformers, medium
voltage switchgears, refiner motors, and low
voltage equipment. Engineering, installation,
start-up, and training of customer personnel
are included in the delivery. Rinheat Oy
supplies the multi-effect evaporation plant
including the heat recovery systems. Other
suppliers involved are Metso Automation for
the DCS equipment and Kajaani Process
Measurements Ltd. (KPM) for consistency
transmitters and sampling devices for Mreal
Kaskinen; with transmitters designed
to meet the demanding conditions of the
mechanical pulping process.
On the civil construction side the main
players are YIT and Konte.
In addition to the main machinery
suppliers there are numerous other
contractors in this project. These include
Tankki Oy delivering around 50 tanks varying
from 1 to 500 m³ capacity, Fine Weld Oy
and YIT Industria Oy for process piping,
Sähkö Kaunisto Oy for electrification and
Instrumentointi Oy for installation of field
instrumentation.
“The construction at the site started at
the end of March 2004. Installation of
machinery and equipment began on 2
January 2005 and the scheduled start-up
date is August 25th,” said Jokiranta.

Project
designed and managed
using Cadmatic
“Cadmatic is the principal software used
in the design,” Jokiranta continued. “We
require that our suppliers and design offices
use Cadmatic or design software compatible
with Cadmatic. SWECO PIC and JP Kakko
designed the entire plant using Cadmatic.
X-Steel software was for example also used,
as it is fully compatible with Cadmatic.”
“The exact Cadmatic 3D model of the
plant is very important for us in the project
management team. By using Cadmatic’s
web-based eBrowser, our team of 20-25
people has continuous access to the
updated 3D plant model and its
documentation for managing and follow-up
of the project design, and for planning the
actual construction. eBrowser is in daily use
by the project management team and is
also used by the equipment suppliers and
those in charge of the construction and
installations.
Electronically distributed
3D data and drawings
“Cadmatic two-dimensional drawings are
still needed when constructing the plant.
All the drawings are now distributed
electronically and 3D data is utilized very
effectively. This is a major improvement in
efficiency, considering the large number of
participating parties, ” said Jokiranta.
Cadmatic 3D model and SAP R/3
M-real has used Cadmatic as its design tool
in all of its large investments since 1994.
These include e.g. the construction of the
EUR 400 million Kirkniemi pulp and paper
mill in the mid 1990’s, the Jouseno plant
mentioned above and several somewhat
smaller investments.
“We use SAP at M-real. We intend to link
the ‘as-built’ 3D model of the new Kaskinen
BCTMP plant with the SAP plant
maintenance system. This has worked very
well in our other pulp and paper plants,”
concludes Jokiranta.
30 designers using
Cadmatic at SWECO PIC
for M-real projects
Project Director Seppo Kuusivuori, at Sweco
PIC Process Industry Oy in Finland, is proud
to say that the selection of Sweco PIC as
the main consultant in M-real’s Kaskinen
BCTMP plant project is a follow-up from the
similar CTMP project at M-real’s Joutseno
Mill. The scope of the engineering
assignments totals more than 60 man-years.
The assignments include project
management, scheduling, procurement,
process-, layout-, piping-, steel structure-,
electrical-, automation- and HVACF
engineering as well as machine design.
Sweco PIC operates worldwide,
providing consulting-, design-, engineering
and project management services for
industrial customers in plant investments as
well as product development, production
within the process and manufacturing
industry and electronics and marine
technologies. Sweco PIC employs more
than 1000 people and the annual turnover
is about EUR 70 million.
Sweco PIC Process Industry focuses on
project consultation and design tasks for
the forest-, chemical and energy industries.
The division has offices on six locations in
Finland and two in Sweden.
Sweco PIC Process Industry has used
Cadmatic in their plant design work since
2000. “We also used the Cadmatic software
in M-real’s Joutseno BCTMP project, where
we likewise acted as the main consultant,”
said Kuusivuori. “Our client uses Cadmatic
for other projects as well. A maximum of
about 30 designers have been using
Cadmatic at our offices in this project”.
Cadmatic has been used in all
mechanical plant design tasks. These
include equipment- and layout design,
design of piping and ducts, and steel design
from maintenance platforms to steel
structures. The 3D model also includes
equipment such as cable tracks, safety
switchboards and other small instruments
and equipment.
Distributed
project design
At Sweco PIC, the project design has been
distributed to several locations. These
include the offices in the cities of Vantaa,
Lappeenranta, Tampere, and Rauma.
Sweco’s Pietarsaari-based subsidiary, Nicon
Oy, has also participated in the plant design
using Cadmatic.
“A geographically diversified design
organization requires a good cable network
and one person acting as administrator,”
adds Kuusivuori. “In the Kaskinen BCTMPproject,
all design documentation is
published electronically only, using Sweco
PIC’s web-based document management
system. All the latest drawings and an
updated 3D eBrowser model are found in
this system. The contractors can find the
required 3D data and drawings on the
internet and study the project realization in
three dimensions. We have received much
good feedback on our management system
from the contractors,” concludes Kuusivuori.
Sweco PIC has used Cadmatic in the
mechanical design of the plant. The
structural design, including concrete and
steel design, has been done by JP-Kakko
Oy using the Tekla Structures design
software, from which the 3D data has been
transferred to Cadmatic using XML and
SDNF formats.
9

10
Excellent
customer
service
At Cadmatic we understand our
clients’ needs and our goal is to
provide the most effective and
efficient solutions for their design
and construction projects. Excellent
customer service means ensuring
that our customers suffer no delays
because of the software.
With these words, Matti Siltanen describes
the main goal of Cadmatic’s customer
service philosophy. This sounds simple, but
the entire Cadmatic staff is responsible for
offering the best customer service on the
market and it is as such not the sole
responsibility Matti Siltanen and his staff at
the customer service department.
International approach
“We are an international company with
arguably the best 3D design tools and
knowledge in the business. This needs to
be supplemented by having the best
customer service,” says Siltanen. “In general
terms, the creation of this service level must
be seen as a team effort including sales
staff, user trainers, designers, the customer
service unit in Finland and the local customer
service centers worldwide.”
Cadmatic has a special Software
Support team of six experienced people
that are able to handle all possible helpdesk
requests related to the use of the software.
The team is based in Finland and cooperates
with local support personnel in the
client’s region. “We aim at completing the
client’s request on the same day, or at the
latest, the following day,” says Siltanen. “In
the event of a critical case, preventing timecritical
production, the matter is naturally
dealt with immediately. Fortunately these
cases are rare.”
“At Cadmatic, we do not have a
set of standard answers to
frequently asked questions. We
treat each client individually and
this is reflected in our tailored
replies. This allows us to get to
know our clients better,” says Matti
Siltanen, who has worked for the
company since 1984. He is a
process engineer and started at
Cadmatic as a plant project
designer. Now he is in charge of
Cadmatic’s Customer Service
department which sees him
travelling around 100 days a year
to meet clients.
Wide range of support tasks
The support team co-ordinates desk
services, user training, special training
courses, as well as software tailoring tasks
for the client’s special application needs.
Normally the Cadmatic software license
agreement includes a service agreement
with software upgrades as well as support
and user training.
“We are in regular contact with our
clients anyway. For this reason, we receive
only around one hundred actual helpdesk
request calls per year,” Siltanen said. “Very
many customer requests are actually
related to questions where the client wants
to know our views on how to structure the
design work and which design methods
to use. Many clients need our help when
developing their own applications around
Cadmatic. We have recently received many
questions with regards to how our
customers can add their own products
and data to the new COS (Cadmatic Object
Storage) data included in Version 5.
A) willingness to be of sales service
B) professionality of sales
C) Accessibility of sales
D) Willingness to be of helpdesk service
E) professional skills of helpdesk
F) Accessibility of Helpdesk
G) Willingness to provide training
H) Professional skills of trainers
I) price/quality relationship of training services
Support staff with designer
background
The most important issue with regards to
Cadmatic’s support staff is that they all
have design backgrounds with solid
knowledge of project development work.
This user experience helps our trainers to
identify areas that are difficult to learn and
which training areas to focus on. This leads
to more efficient training that saves time and
money for our clients.
Clients very often purchase our system
with the aim of using Cadmatic’s help in
setting up the design project too. Siltanen
continues; “We need to understand project
thinking: beginning from the task, total time
schedule and costs, and which information
is needed. I have personally needed my
project engineering skills over the years in
supporting my clients.” Siltanen however
points out; “Our customer support function
does not include clients’ project development,
but sometimes the areas overlap”.
Tailoring and administration tasks
– part of customer support
Typical tailoring tasks are linking project
design documentation to the client’s own
documentation system and material
administration, or linking Cadmatic to the
client’s computer aided manufacturing. The
client may also order the entire system
administration work from Cadmatic, such
as piping, valve and instrumentation libraries
or report forms for documents and material
listings.
Matti Siltanen continues. “Take for
example our cooperation with Helsinki
Energy, one of the biggest energy
companies in Finland. We take care of their
Cadmatic project environment and as such
their need for local administration
disappears. We have detailed knowledge
of their project environment that facilitates
problem solving “Another example is our
administration cooperation with SCA, an
international paper company with annual
sales of EUR 10 billion. We administer their
Cadmatic applications interactively via a
secure system using dedicated contact
people.”
Customer training
– a vital part of support
“ A typical Cadmatic customer start up
project takes about three weeks,” Siltanen
said, “This normally includes seven days of
user training and five days of training for
the Cadmatic administrator. In addition, help
is needed in starting up the design of the
first project. ”Investing in this type of initial
training package definitely pays off in the
long run, resulting in more efficient practical
design work, and reduced project design
hours. The use of video meetings and etools
for remote support and training has
also enhanced the Cadmatic training.”

CADMATIC IN
UPM CHANGSHU CHINA
UPM Changshu paper mill near Shanghai
IN 2004 UPM Changshu mill, China, ordered
a design and engineering project follow-up
software from Cadmatic Oy. The delivery
was based on the use of Cadmatic Software
as the main 3D plant design system in a
large paper mill project.
The new 450,000 tonne/yr Paper Mill
produces office and other uncoated papers
at the Changshu facility near Shanghai.
"Our focus is on the global pulp&paper
industry and the growing Asian market is
extremely important to us," says Jukka
Rantala, president of Cadmatic Oy...........
CADMATIC IN
NORSKE SKOG ALBURY,
AUSTRALIA
Norske Skog’s Albury paper mill in Australia
Cadmatic is used for the modernization of
PM1, including expansions in the pulp
preparation and effluent treatment
departments, as well as a new winder.
Norkske Skog acquired the Cadmatic
eBrowser concept for the communication
and project reviews between the end user
and the engineering office.
NEW CADMATIC
CUSTOMERS IN UK
Millwide in Haslingden was founded in 1990
as an independent consultancy offering
unique project management- and total
A R O U N D T H E W O R L D
design engineering services to the process
industry including paper, water treatment &
raw material processing industries.
Millwide started the use of Cadmatic in late
2004.
Iggesund Paperboard in Workington and UPM
Caledonian Paper in Irvine have started using
Cadmatic for their plant investment projects.
.
FIVE NEW CADMATIC
CUSTOMERS IN POLAND
At the end of 2004 and at the beginning of
2005 Cadmatic signed software contracts
with five new clients in Poland.
Chemeko was established in 1994 as a joint
venture between Anwil S.A. chemical factory
and "Inpro" design office. The company
offers complete plant design services
including process- and detailed engineering
done with Cadmatic.
CTO (Centrum Techniki Okretowej SA.)
The essential mission of CTO is to initiate
and support the industry through research
& development, design and information
activities in shipbuilding and plant design.
Remontowa S.A. is a Polish shiprepair yard
located in Gdansk. The shipyard was
established in 1952. Remontowa has
become the leader amongst European
shiprepair yards and is a major player on
the world market specializing in ship
conversions and repairs, the design and
and construction of new ships, offshore
units and steel structures.
Jaakko Pöyry Poland is part of Jaakko Pöyry
Forest Industry Group. The company started
using Cadmatic at the end of 2004 in Lodz,
Poland.
Nava Ltd. is a consulting and engineering
company in Gdansk which started using
Cadmatic in early 2005.
The Cadmatic Polish partner PBSP provides
professional support services for the local
customers.
THREE NEW CUSTOMERS
IN TURKEY
In April 2005 three new clients signed up
for the use of Nupas-Cadmatic software.
During a seminar recently held in Istanbul
the local industry was visibly impressed by
the cost and time savings that can be
achieved with the software. The new users
are Yardinci Shipyard, Eregli Shipbuilding Industry
and Arti Engineering.
NEW
CUSTOMERS IN RUSSIA
Applied Chemical Institute is a major design
institute for the Russian chemical industry
that has its headquarters in St. Petersburg.
The Cadmatic delivery includes a complete
set of licences. Cadmatic’s local partner
Delcam takes care of the training and
implementation services.
The successful implementation of the
Nupas-Cadmatic software was conducted
at the beginning of 2005 at PetroNed and
Petrobalt. Twenty-four specialists in both
companies are now using the software.
MT in Kaliningrad is a design and engineering
company that started using Cadmatic at the
beginning of 2005.
NEW CUSTOMERS
IN THE NETHERLANDS
STI Engineering and ED Engineering are design
companies that started using the Nupas-
Cadmatic software in late 2004
Amels Makkum and Damen Gorinchem are
shipyards which have been utilizing Nupas-
Cadmatic in their design activities since late
2004.
NEW CUSTOMERS
IN GERMANY
Wismarer Ingenieurgesellschaft is a design and
engineering company in Wismar which
started the use of Nupas-Cadmatic software
in early 2005.
Papierfabrik Adolf Jass GmbH&Co.KG in Fulda
has ordered Cadmatic licences for their
plant investment project.
11

TWO NEW CUSTOMERS
IN ITALY
Cartesar SPA paper mill and Cadmatic Oy
have signed an agreement for the delivery
of complete Cadmatic Process and 3D
Plant design Software. Cartesar is using
Cadmatic for the design and data
management of existing and upcoming
plant investments. The agreement was
signed in March 2005.
Oyster Progetti SRL ordered their Cadmatic
system at the end of 2004. Oyster Progetti
offers process and plant engineering
services internationally to the pharmaceutical-,
food & beverage-, power-, petrochemical-
and water treatment industries.
A MAJOR LICENCE
AGREEMENT IN HUNGARY
MOL Hungarian Oil and Gas Plc is the largest
corporation in Hungary encompassing oil
refineries, commercial buildings and
pipelines. MOL has adopted the whole Life
Cycle Concept of Cadmatic which gives
them comprehensive tools from process
and plant design up to full maintenance
management.
Cadmatic’s local partner KEP-Studio takes
care of the training and customizing services
for MOL.
12
NEW CUSTOMERS
IN SWEDEN
In early 2005 Ki Konsult Ab Sweden invested
in Cadmatic software. Managing director
Peter Kaarle says that Cadmatic matches
the needs of their paper & pulp industrial
projects very efficiently.
Swedish Pharmadule Emtunga Ab is an
international pharmaceutical company that
purchased Cadmatic software licences for
project co-ordination.
A R O U N D T H E W O R L D
NEW CUSTOMERS
IN FINLAND
Eteco Oy is a planning and consultancy
agency that is specializes in designing
pressurised equipment and pipework. Eteco
Oy started using Cadmatic in February
2005.
LCA Engineering Oy is a consulting and
engineering company in Kouvola. LCA is
specialised in investment projects in the
wood-processing industry.
SAV corporation is a technical engineering
company that provides a full range of
technical engineering services primarily to
the paper industry.
Both LCA’s and SAV’s first projects with
Cadmatic were carried out for Stora Enso
Veitsiluoto paper mill, which also acquired full
Cadmatic eBrowser licences to communicate
with their design offices.
Metso Paper in Jyväskylä has ordered
Cadmatic software licences for the followup
of plant design and engineering projects.
Pietarsaari-based Nicon is part of the
Swedish Sweco Group that started its first
Cadmatic projects in early 2005..............
A SIGNIFICANT CONTRACT
WITH THE VIETNAMESE
Vinashin Corporation is one of largest stateowned
corporations in Vietnam. It was
established in 1972 and has 52 subsidiaries
including 20 shipyards and 32 companies
with about 15,000 employees. The corporation
started its first design project with Nupas-
Cadmatic in early 2005.
NEW CUSTOMERS
IN JAPAN
NYK Engineering is Cadmatic’s Japanese
partner and has signed a Cadmatic contract
with two new customers in Japan: Fukuoka
and Usuki Shipyards.
EXHIBITIONS 2005:
Nor-Shipping
7-10.6. 2005
Oslo, Norway
SPCI 2005
14.-16. 6. 2006
Stockholm, Sweden
Zellcheming
28.-30.6. 2005
Wiesbaden, Germany
Hitec 2005
31.8 - 1. 9. 2005
Tampere, Finland
China Paper 2005
20.-22.9. 2005
Beijing, China
ABTCP 2005
17. - 20. 10. 2005
Sao Paolo, Brasil
APPOINTMENTS:
Publisher:
Cadmatic Oy
Itäinen Rantakatu 72
20810 Turku
Finland
Tel.+358-2-412 411
Fax +358-2-412 4444
sales@cadmatic.com
www.cadmatic.com
Mikko Skyttä
has been appointed as
Project Engineer
Matti Laurikainen
has been appointed as
Customer Service
Engineer
Seija Perko
has been appointed as
Customer Service
Engineer
Editor-in-chief:
Tommy Norström / Cadmatic
Editor:
Henrik Segercrantz
English editing:
Martin Brink / Cadmatic
Layout:
Pirkka Elovirta / Elomatic