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How to Evaluate <strong>the</strong><br />

Board of Directors?<br />

The Board of Directors Scorecard<br />

One of <strong>the</strong> by-products of <strong>the</strong> global financial<br />

crisis is that more attention is being directed<br />

toward <strong>the</strong> board of directors. There is a significant<br />

rise in investors’ dissatisfaction, class-action<br />

lawsuits and shareholder activism. Shareholders’<br />

complaints include issues such as excessive<br />

executive compensation, conflict of interest, lack of<br />

governance, and passive participation of <strong>the</strong> board<br />

members.<br />

President Barack Obama’s reform of financial<br />

regulations brings more focus to prompt corrective<br />

actions by federal banking agencies including one<br />

or more of <strong>the</strong> following;<br />

• Improving management<br />

• Ordering a new election for <strong>the</strong> institution’s board<br />

of directors; and/or<br />

• Dismissing directors or senior executive officers.<br />

While <strong>the</strong> target of <strong>the</strong> new regulations is <strong>the</strong><br />

financial sector, <strong>the</strong> influence of <strong>the</strong>se regulations<br />

will also impact publicly traded companies.<br />

Wall Street financial analysts, news media and<br />

internet blogs are paying more attention to executive<br />

compensation in relationship to <strong>the</strong> performance of<br />

<strong>the</strong> company.<br />

There are several infamous examples where<br />

some boards compensated <strong>the</strong>ir <strong>CEO</strong>s with<br />

hundreds of millions of dollars even though <strong>the</strong><br />

company lost money during <strong>the</strong>ir leadership. The<br />

boards are accused, in <strong>the</strong>se cases, as ei<strong>the</strong>r<br />

lacking <strong>the</strong> competence or <strong>the</strong> will to govern <strong>CEO</strong><br />

compensation.<br />

In <strong>the</strong>se tough economic times, investors are<br />

becoming more proactive; <strong>the</strong>y cannot afford to leave<br />

<strong>the</strong> governance of <strong>the</strong>ir investments to unqualified<br />

10 www.ceoqmagazine.com | Q4 / 2010<br />

directors or to special interest groups.<br />

Boards are given more power to govern and control<br />

<strong>the</strong> performance of <strong>the</strong> <strong>CEO</strong> and <strong>the</strong> corporation.<br />

Investors are starting to ask <strong>the</strong> following<br />

questions:<br />

• Are <strong>the</strong> interests of <strong>the</strong> board members aligned<br />

with <strong>the</strong> shareholders or <strong>the</strong> <strong>CEO</strong>?<br />

• Are <strong>the</strong> board members qualified to govern on<br />

behalf of <strong>the</strong> shareholders?<br />

• How does <strong>the</strong> board evaluate <strong>the</strong> company’s<br />

direction?<br />

• Is <strong>the</strong> board of directors required to direct <strong>the</strong><br />

company or just govern <strong>the</strong> <strong>CEO</strong>?<br />

• Does <strong>the</strong> board have <strong>the</strong> right skill-set, decisionmaking<br />

processes, and tools?<br />

The two questions that board members must ask<br />

<strong>the</strong>mselves are:<br />

• Do we have <strong>the</strong> right information and tools to<br />

manage and improve our own performance as a<br />

governing board?<br />

• Do we have <strong>the</strong> power, knowledge and tools<br />

to conduct a comprehensive and fair <strong>CEO</strong><br />

evaluation?<br />

Few organizations have come up with formal<br />

solutions to help investors evaluate both <strong>the</strong>ir <strong>CEO</strong>s<br />

and <strong>the</strong>ir board of directors. A number of leading<br />

experts suggest board self-assessments. This<br />

solution involves <strong>the</strong> use of management evaluation<br />

frameworks that only need to be applied once or<br />

twice a year. These formal evaluation frameworks<br />

not only define and clarify <strong>the</strong> overall standards<br />

of performance for <strong>the</strong> board, <strong>the</strong>y also serve as<br />

educational, collaborative and consensus-building<br />

tools.<br />

The International Institute of Management created<br />

a board of directors scorecard as an effective selfassessment<br />

tool. The scorecard covers <strong>the</strong> essential<br />

elements of <strong>the</strong> board’s duties and qualifications and<br />

is <strong>the</strong>refore a good starting point for an evaluation. In<br />

addition, <strong>the</strong> scorecard covers <strong>the</strong> board’s structure,<br />

culture, performance standards, quality of meetings,<br />

and strategic planning processes.<br />

Top 12 Board Questions<br />

The following partial list provides a sample of <strong>the</strong><br />

evaluation questions:<br />

1.<br />

2.<br />

3.<br />

4.<br />

5.<br />

6.<br />

7.<br />

8.<br />

Is <strong>the</strong>re a formal policy document that defines <strong>the</strong><br />

standards and procedures for <strong>the</strong> qualification,<br />

duties, nomination and selection of <strong>the</strong> board of<br />

directors?<br />

What is <strong>the</strong> qualification of <strong>the</strong> chairperson of<br />

<strong>the</strong> board?<br />

• His/her independence?<br />

• What is his/her educational and industry<br />

background?<br />

• His/her board leadership and networking<br />

skills?<br />

What is <strong>the</strong> optimal size of <strong>the</strong> board?<br />

• The number of board members can range<br />

from 3-33 depending on <strong>the</strong> company’s size.<br />

The average number is 9 members. How<br />

does <strong>the</strong> size and <strong>the</strong> geographic location<br />

help or limit board communications?<br />

What is <strong>the</strong> composition of <strong>the</strong> board?<br />

• What knowledge and qualifications does<br />

each member bring to <strong>the</strong> board?<br />

• What value added networks do <strong>the</strong>y bring to<br />

<strong>the</strong> board?<br />

How independent is <strong>the</strong> board?<br />

• The compensation and <strong>the</strong> audit committees<br />

must be made up of independent members.<br />

What percentage are insiders vs. outsiders?<br />

• What special interest groups do <strong>the</strong>y<br />

represent?<br />

• Is <strong>the</strong>ir compensation aligned with <strong>the</strong><br />

company’s performance?<br />

• Do <strong>the</strong> members have a conflict of<br />

interest? Are <strong>the</strong>y declared, monitored and<br />

managed?<br />

Are <strong>the</strong> board members fully aware of <strong>the</strong>ir legal<br />

and ethical duties?<br />

Is most of <strong>the</strong> <strong>CEO</strong>’s compensation performancebased?<br />

Are <strong>the</strong> inside directors qualified to review<br />

and approve high-level budgets prepared by<br />

upper management? Are <strong>the</strong>y qualified for<br />

monitoring business strategy and core corporate<br />

initiatives?<br />

9. Are <strong>the</strong> outside directors qualified to review and<br />

approve <strong>the</strong> strategic direction and key corporate<br />

policies?<br />

10. Does <strong>the</strong> board evaluate <strong>the</strong>ir own performance<br />

on a regular basis?<br />

11. How often and how well does <strong>the</strong> board<br />

communicate with investors?<br />

12. How often and how well does <strong>the</strong> board<br />

communicate with <strong>the</strong> <strong>CEO</strong> and <strong>the</strong> executive<br />

team? Is <strong>the</strong> communication style active or<br />

passive? Political or cooperative?<br />

Every board must be able to provide clear answers<br />

to <strong>the</strong> preceding questions. If <strong>the</strong> board is not able<br />

to answer all of <strong>the</strong> preceding questions, <strong>the</strong>n <strong>the</strong><br />

board members suffer from governance blind spots<br />

or a potential weakness. IIM created strategic<br />

board retreats and development programs to help<br />

<strong>the</strong> board and <strong>the</strong>ir <strong>CEO</strong>s in answering <strong>the</strong>se<br />

questions. In addition to developing board-level<br />

governance competencies, <strong>the</strong> goal of <strong>the</strong> strategic<br />

retreat programs is to improve <strong>the</strong> board and <strong>CEO</strong><br />

collaboration, ensure a 360 degree business view<br />

and develop proper governance action plans.<br />

The strategic retreat sessions are facilitated by<br />

leadership and governance experts. The role of<br />

<strong>the</strong> experts is to facilitate <strong>the</strong> planning sessions<br />

and provide an external point of view to objectively<br />

validate <strong>the</strong> answers to each question.<br />

These formal evaluation frameworks<br />

not only define and clarify <strong>the</strong> overall<br />

standards of performance for <strong>the</strong><br />

board, <strong>the</strong>y also serve as educational,<br />

collaborative and consensus-building<br />

tools.<br />

About <strong>the</strong> Author<br />

International Institute of Management is a<br />

management best practices research and education<br />

institute. IIM provides board and executive support<br />

services, strategic planning retreats and custom<br />

corporate training courses for <strong>the</strong> Global Fortune<br />

1000 companies and governments. To learn more,<br />

please visit: www.iim-edu.org<br />

Q4 / 2010 | www.ceoqmagazine.com 11

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