10 And the Win-Win Is . . . 14 Tenzing: Leading the Way to ... - Sybase

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C O V E R S T O R Y
10 And the Win-Win Is . . .
Computerworld honors IT innovators in 2002, and Sybase customers are among the
finalists. BY CHRIS FORSYTH
F E A T U R E S
14 Tenzing: Leading the Way to In-Flight Productivity
Like its namesake, Everest Sherpa guide Tenzing Norgay, this Sybase customer has the
mission of leading the way to a new summit—staying productive while riding on a
commercial airliner. BY ANNE ZIEGER
18 How the Ice Age Became the Information Age
ThinAir Solutions equipped Rosenberger Ice with the technology it needed in order
to stay profitable in the face of enormous growth—300 percent over two years.
BY CHRIS FORSYTH
22 Centex Homes Sets an Example
By integrating project data, customer communications, and vendor payments, a
leading home builder built an award-winning infrastructure and is extending its
winning ways. BY JON LELAND
26 Moving from Paper to Precision
The U.S. Navy relies on Sybase to ensure its readiness by having access to the whereabouts
of personnel at all times to respond quickly and effectively to emergencies. BY BRUCE ROSNER
EXECUTIVE EDITOR Chris Forsyth, 925-236-8685; cforsyth@sybase.com
MANAGING EDITOR John A. Barry
CONTRIBUTING EDITOR Charlie Hogg
ADVERTISING SALES Roger Strukhoff, 925-244-9109; roger@coverone.com
SUBSCRIPTIONS www.sybase.com/about_sybase/magazine
SYBASE MAGAZINE ONLINE www.sybase.com/about_sybase/magazine
DESIGN & ART DIRECTION Kristina Reese, Andrea Versluis
SENIOR MANAGEMENT TEAM
John S. Chen, Chairman, Chief Executive Officer, and President
Michael W. Bealmear, Executive Vice President
Marty J. Beard, Vice President, Corporate Development
Wain Beard, Senior Vice President, General Manager, Latin America
SYBASE MAGAZINE
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Steve Capelli, Senior Vice President, General Manager, North America Operations
Dan Carl, Vice President, General Counsel, and Secretary
Pamela George, Senior Vice President, Corporate Marketing
Martin J. Healy, Vice President and Controller, Sybase, Inc.
Billy Ho, Senior Vice President and General Manager, e-Business Division
Willie Jow, Vice President, Business Operations
Fred Manhartsberger, Senior Vice President, General Manager, Europe, Middle East, Africa
Eric Miles, Senior Vice President, General Manager, Business Intelligence Division
Richard (Dick) Moore, Senior Vice President, General Manager, v-Business Group
Dr. Raj Nathan, Senior Vice President, General Manager, Enterprise Solutions Division
Michon M. Schenck, President, Financial Fusion, Inc.
Terry Stepien, President, iAnywhere Solutions, Inc.
■ THIRD QUARTER 2002

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30 Is the Perfect Worker Emerging in
New DBMSs?
“System, heal thyself” might be the watchword as software vendors such as
Sybase move to integrate self-management into database systems of the future.
BY CHRIS FORSYTH
34 Manage Anywhere Studio: Getting a Grip on Remotes
Fixing software on remote laptops results in tens of millions of dollars in
lost productivity annually. Sybase customer Synavant has deployed Manage
Anywhere Studio to help solve that problem. BY JANET KREILING
39 Sybase Enhances Its EP
With the acquisition of OnePage, Inc., Sybase now enables its Enterprise
Portal to build “portlets”—code that runs on a portal server and brings
content into portal pages—in less than a minute. BY CHRIS FORSYTH
40 Sybase Enterprise Portal Offers “Next Step”
Like the U.S. Navy, the United States Military Academy at West Point is employing Sybase technology
to bring it into the 21st century. BY ANNE ZIEGER
44 Portal to Investment Banking
WestLB Panmure harnesses a global e-Business architecture with Sybase technology, to employ and
support e-Business delivery mechanisms. BY ANDREW LONGSTAFF
D E P A R T M E N T S
5 Editor’s Notes
6 News/Events
Pieter Van der Vorst, Senior Vice President, Chief Financial Officer
Mark Wang, Senior Vice President, General Manager, Asia Pacific Oceania
Nita White-Ivy, Vice President, Worldwide Human Resources
EDITORIAL ADVISORY BOARD
Kathy Auyeung, Jill Byron, Kelly Challenger, Brian Cody, Paul Connolly,
Lisa Dreyer, Carol Fronduto, Alison Henderson, Charlie Hogg, Lynette Lew,
Shirley Macbeth, Rick Myllenbeck, Haridas Nair, Barbara Neumann-Beers,
Karen Pursch, Deb Stark, Tom Traubitz, Josephine White
About Sybase, Inc.
Sybase provides enterprise-class software solutions that fuel e-Business and enable access to
information anytime, anywhere. With its industry-leading Enterprise Portal (EP), mobile and wireless,
and vertical market solutions, Sybase is one of the largest global independent software companies
in the world. For more information, visit the Sybase Web site: http://www.sybase.com.
SYBASE MAGAZINE
■ THIRD QUARTER 2002
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46 Success Snapshots
48 Viewpoint
Sybase Magazine is published quarterly by Sybase, Inc. Worldwide Headquarters: 5000 Hacienda
Drive, Dublin, CA 94568-7902 USA. Tel: +800 8 SYBASE www.sybase.com. Sybase Magazine is
sent free of charge to qualified recipients.
Airmail delivery outside the U.S. is $16 per year. Sybase partners may request additional copies (in
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reproduced without written permission from the publisher.
ATTENTION, POSTMASTER: Please ship undelivered magazines to: Sybase, Inc., PO Box 9155,
Concord, MA 01742.
Copyright © 2002 Sybase, Inc. All rights reserved. Sybase, the Sybase logo, and certain other
names cited herein are trademarks of Sybase, Inc., or its subsidiaries. Other company and product
names may be trademarks of the companies with which they are associated.
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