Director General's Note: - Tourism Council of Bhutan

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Some of the issues that were discussed pertained to: 01. Tax incentives for hotels 02. Skilled labour especially Chef, Mangers and Laundry personnel. 03. Guide Commission 04. Bad debts of the hoteliers 05. FDI 06. Opening of Manas 07. Duty free cars for hotels. 08. Rest areas 09. Hotel star rating 10. Tax holidays for the hoteliers 11. Negative lists, permit and timings for Dzongs and Lhakhangs. Cleanup Campaign Cleanup campaign organized by the Tourism Council of Bhutan (TCB) in Chelila was held from 25th to 26th June. All the members of Council participated in the campaign. With the objective clean and green Bhutan, all the members spend a night at Jangkakha traditionally known as birthday celebration place of Aap Chundu (local deity of Haa). WOrld Travel marT 2010 Two officials from Tourism Council of Bhutan, Mr Tandin Jamtsho,CEO of Druk air and nine tour operators participated in the 2010 World Trade Mart, held on November 8th – 11,2010. Marketing proposals from several PR agencies were received whereby we got the advantage to select the right company. Also met the Partner Concept team and discussed about the upcoming road show. It was suggested to organize a reception with the help of PR companies based in UK and call up the travel and tour operators and media personnel of Europe as it is of no use sitting in the stand the entire time since WTM is a B2B. Editor’s note: Thank you for reading this issue’s Tourism council of Bhutan Newsletter. I hope you enjoyed it. Winter is finally here!! With tons of winter festivals happening all over the prefecture, it is tempting to visit every one of them. Whether you’re already living in Bhutan or is currently living somewhere outside the country, I would like to thank each and every one of you for supporting our newsletter. Please don’t hesitate to contact us and let us know what we can do to continue improving. Thanks again, and we’ll see you on the next issue! -Jamyang Choden Editor Tourism Council of Bhutan Newsletter 10 Winter 2010
annOunCemenT columN amendmenTS TO The duraTiOn diSCOunT 1. The existing duration discount from the 9th night has been enhanced to 50% of Royalty (US$ 32.5/27.5) 2. The full Royalty will be waived from the 15th night up to the maximum duration permissible as per the Immigration act 2006 3. Only one discount can be availed at one time 4. The amendment will come into effect from 1st August 2010 Tariff Revision lOW SeaSOn diSCOunT • The low season discount presently existing for the months of January, June and July will be discontinued to promote Bhutan as an “all-year-round” destination with effect from 1st July 2011 rOyalTy fOr Children • To encourage family trips, royalty for children below 12 years will be waived off. The age of the children will be verified from their passport and should be below 12 years at the time of their visit. With effect from 1st July 2011 Tariff Revision • The tariff would be revised to US$ 250/- per night with equivalent service to be provided (e.g. entrance to attrac tions, cultural show etc). Changes to the package construct and any additional mandatory service will be communi cated at a later date with sufficient notice to the industry. With effect from 1st January 2012 in line with mandatory implementation of minimum standards especially minimum 3 star accomodatio to be provided. agenT COmmiSSiOn • Agent commission of 10% to continue as part of the minimum mandated floor price of US$ 250/- FIT Surcharge • The surcharge will continue as per existing regulations iTinerary A detailed itinerary must be agreed upon in advance and communicated. Changes in the itinerary must be mutually agreed with the clients and informed to be secretariat, TCB. Iformation on transfers should also be clearly communi cated in the itinerary. aCCOmmOdaTiOn • Type of accommodation and star rating being provided must be communicated to the clients. Basic information with Winter 2010 the level of services must also be communicated for other categories of accommodation such as lodges, farm stays or community lodges. If required photographs of establishment must be provided. guide ServiCeS Only certified guide are to be provided to the clients and in the future the level of guide must also be indicated. Special qualification such as foreign language skills, expert knowledge in specific fields must also be communicated. As far as possible the name, photograph and guide license copy of the guide accompanying the client(s) should be provided prior to the visit meal plan Since the package is all inclusive, clear information on meals should be provided taking into consideration the areas being visited as per the agreed itinerary. Breakfast: American/English, Continental, Regional or local Lunch: Picnic, Buffet/Set or A la carte with provision for specific request such as vegan, vegetarian etc. Indication of the number of courses must be given for each of the above types. Dinner: Buffet/Set or A la carte with provision for specific request such as vegan, vegetarian etc. indication of number of courses must be given for each of the above types. Information on other dining options especially in the urban areas must also be provided and provision should be made for clients to eat out on their own. In such cases, arrangement must be made with a number of restaurants to pay for the food (up to certain limit) by the tour operator as part of the package. TranSpOrT The type of transport being provided must also be indicated, in terms of make, model and capacity. The vehicle must be driven by a licensed driver/chauffer and must have comprehensive insurance exTraS • Any additional services and entrance fees if provided Cancellation Policy • The tour operations regulations (Being revised) provide a guideline for cancellation but tour operators must develop their own cancellation policy and inform and agree with their clients prior to their visit. 11 Tourism Council of Bhutan Newsletter
Page 1 and 2: Director General’s Note: From the
Page 3 and 4: inauguraTiOn Of The rOyal inSTiTuTe
Page 5 and 6: tourism can provide important suppo
Page 7 and 8: lOCal guideS, BaSiC fOOd prOduCTiOn
Page 9: TCBS, TOur OperaTOrS and hOTelier a

Director General's Note: - Tourism Council of Bhutan

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