HiPath 4000 - Katedra za telekomunikacije
HiPath 4000 - Katedra za telekomunikacije
HiPath 4000 - Katedra za telekomunikacije
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December 09<br />
Page 22<br />
OpenScape Office Contact Center<br />
� Inbound Multimedia Contact Center for distribution of voice,<br />
fax and e-mail<br />
� Seamless integration with OpenScape Office<br />
� Skill-based routing and VIP support<br />
� Max. 64 concurrent agents, 50 groups/queues, 64 supervisors<br />
myAgent<br />
Copyright © 2009. All rights reserved.<br />
Siemens Enterprise Communications
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