HiPath 4000 - Katedra za telekomunikacije
HiPath 4000 - Katedra za telekomunikacije
HiPath 4000 - Katedra za telekomunikacije
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December 09<br />
Page 95<br />
<strong>HiPath</strong> Trading V4 R1<br />
Application Interface<br />
Through an intuitive Application Interface with SDK, the SIEMENS IP or TDM optiClient Trading Turret<br />
can be easily customized to provide real-time access to powerful applications.<br />
e.g. CRM Integration<br />
� Customer data<br />
� Customer history<br />
� Voice records attached to deals<br />
e.g. Backoffice Integration with<br />
IM & OpenScape<br />
� View Buddy List (Contacts)<br />
� Presence aware<br />
� View Workgroup Presence<br />
� Initiate Workgroup Conference by one Touch<br />
Presence-Based<br />
Communications<br />
e.g. Voice Recording Playback (3 rd Partys)<br />
� Easy Playback Voice Recording 20s, Last<br />
Call, List<br />
� Additional Call Information<br />
� Graphical User Interface<br />
� Easy to use – quick jump<br />
Copyright © 2009. All rights reserved.<br />
Siemens Enterprise Communications
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