Improving Managerial Effectiveness with Versatility Concepts Guide

Improving Managerial Effectiveness
with Versatility
CONCEPTS GUIDE
Audience: Managers
Type: Guide
Length: 31 pages
Assessments Recommended:
Self-Perception for Managers
Multi-Rater for Managers
Use: Self Study
CONCEPTS GUIDE
Incorporate into any Course
Distribute as a take-away
The Improving Managerial Effectiveness with Versatility Concepts Guide helps
managers understand their own behavioral style, the behavioral style of their
direct reports, and how styles interact to affect interpersonal relationships
and productivity in the workplace. The Concepts Guide takes participants
through the steps of understanding, observing, and learning how to deal with
human behavior. In the process managers will see how others perceive their
behaviors and how both perceptions and behaviors can be adjusted to increase
workplace performance.
INTERPERSONAL SKILLS:
ESSENTIAL FOR MANAGERS
Four out of ten newly promoted
managers will fail within the first
18 months 1
Inadequate interpersonal skills are
the main cause of leadership failure 2
High managerial performance is directly
linked to high interpersonal skills 3
TRACOM’s Improving Managerial
Effectiveness with Versatility uses the
popular and proven SOCIAL STYLE
MODEL to develop the critical
interpersonal skills needed for
managerial success.
(1) Manchester, Inc. Bala Cynwyd, PA. Survey of 836 HR
managers on most common reasons newly appointed
leaders fail.
(2) Cutter Consortium. Arlington, MA. Why IT Leadership
Fails.
(3) Tracom Group. Highlands Ranch, CO. Versatility
Research Study.
VERSATILITY
Versatility is a measure of a person’s
Image, Presentation, Competence,
and Feedback; the areas that
contribute to a person’s interpersonal
skills. Versatility is a significant
component of overall success;
comparable to intelligence, previous
work experience and personality.

Improving Managerial Effectiveness with Versatility CONCEPTS GUIDE
BENEFITS
n Manager will learn how their direct
reports perceive their behaviors
n Manager will be able to identify the
SOCIAL STYLE of their direct reports
n Manager will find out what adjustments
to their own behavior need to be made
in order to create a more effective
relationship with their direct reports
n Manager will develop an understanding
for how to increase or decrease levels
of tension to adjust productivity
n Manager will discover how to gain
respect from their direct reports
n Easy-to-use format
n Provides information on applying
Versatility concepts
INTRODUCTION
n As a Manager, Why Is It Important
to Learn About SOCIAL STYLE sm
and Versatility?
n How the SOCIAL STYLE MODEL
Is Different
n SOCIAL STYLE sm and Versatility
Work
n Overview of This Guide
SOCIAL STYLE FUNDAMENTALS
n Dimensions of Behavior
n The “Say and Do” Standard
n Predicting Behaviors
n Behaving with Style
SOCIAL STYLE MODEL
n Connecting the Two Dimensions
of Behavior
n Showing Your Own Style
n Unlocking the Keys to SOCIAL
STYLE
The TRACOM Group
www.tracomcorp.com • 303.470.4900 • 1.800.221.2321
TABLE OF CONTENTS
TENSION MANAGEMENT
n Tuning the Tension Channel
n Tension: Motivator or Instigator?
n Getting Run Over by Backup
Behavior
n Avoiding the Need for Toxic Clean-Ups
VERSATILITY
n Managing in the Third Dimension
n Support and Respect - What More
Could a Manager Ask For?
n Gaining Support and Respect - One
Step at a Time
n Applying Versatile Managing