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OF THE LAW SOCIETY OF SCOTLAND - The Journal Online

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ALL I WANT FOR CHRISTMAS IS SOME PKI<br />

... I think<br />

IMAGINE<br />

a world where your Practising Certificate is abolished, and to be a solicitor<br />

you need to have a Smart Card, which can be used to electronically lock<br />

documents and prove you are who you claim you are.You think this couldn’t happen in Scotland?<br />

It has already happened in other countries. It should happen here. It could happen here inside twelve<br />

months if people wanted it to. But ours is a profession that has a long-term love affair with pen and paper.<br />

<strong>The</strong> purpose of this article is to demystify digital “signatures”.<br />

In the paper world millions of paper documents are<br />

exchanged daily via Legal Post, Royal Mail, DX and so on.<br />

Why? You accept paper-based instructions because you<br />

are conditioned to make an indirect and subconscious<br />

assessment of the:<br />

● Headed notepaper<br />

● Style & Signature<br />

● Presentation and other features<br />

● Trustworthiness of the sender<br />

If the envelope is sealed, you assume the contents are<br />

still intact and confidential.<br />

All this happens instantly as the document is opened,<br />

read and interpreted. Doubts can be resolved with<br />

comparison to previous documents, the signature can<br />

be compared to a known predecessor or a confirmation<br />

phone call could be made to the sender.You could even<br />

personally visit the offices of the sender to confirm: but<br />

who has ever done that? If the integrity of the packaging<br />

has been compromised or is suspect the recipient can<br />

immediately alert the sender.<br />

It can be argued that in the electronic, e-mail world this<br />

comfort factor is less easy, and less intuitive to grasp.<br />

Because –<br />

● <strong>The</strong>re may be no opportunity nor time<br />

to meet<br />

● Instructions may come from someone you<br />

don’t know<br />

● <strong>The</strong>re is no damaged packaging to alert you<br />

to hacking and lack of confidentiality<br />

But think about it. In the e-world sending e-mail is like<br />

sending a postcard through the mail system. It can be<br />

read, copied, changed, added to, examined etc. as it<br />

passes through sorting offices. You wouldn’t send your<br />

clients letters on a postcard. And this is why increasingly<br />

solicitors are adapting to and adopting new technology,<br />

seeing and benefiting from increased usage of electronic<br />

communications. Benefits include:<br />

● Reduced Office Administrative Costs<br />

● Reduced Post Costs (DX, LP, Royal Mail)<br />

● Responding to client demand<br />

● Faster turnaround times<br />

So how do solicitors operate in an e-world whereby<br />

instructions, issued electronically (eg in e-mail), will be<br />

immediately trusted and treated as if they had been<br />

presented as an original paper document?<br />

Clinging to paper might be easier and more comfortable<br />

for you. But it is unlikely to give you a competitive edge.<br />

<strong>The</strong> Law Society of Scotland believes IT and electronic<br />

communications offer significant advantages and wants<br />

to ensure the profession is best placed to take<br />

maximum advantage of these.<br />

People need to know that their e-mails and web traffic<br />

will stay confidential. Building a trusted electronic<br />

environment requires a number of skills in addition to<br />

technical know-how. <strong>The</strong>re are three cornerstones,<br />

which are fundamental to the process and solicitors<br />

have an advantage in two of them:<br />

1 Creation of a trusted environment using Public<br />

Key Infrastructure (PKI) technologies<br />

2 Legislation and Regulation<br />

3 Laws of Evidence<br />

It would be easy if all the issues could be purchased<br />

shrink wrapped from a local IT store but the Society can<br />

support and assist in this area. By taking a professionwide<br />

view the Society can address all three<br />

cornerstones for the benefit of all.<strong>The</strong> remainder of this<br />

article looks at PKI.<br />

A Trusted Environment built on Public Key<br />

Infrastructure (PKI)<br />

Some marketing gurus hold that that lawyers sell trust,<br />

not knowledge of the law; in the same way that Black &<br />

<strong>Journal</strong><br />

IT<br />

<strong>The</strong> Law Society of Scotland is well ahead of the Digital ‘Signatures’ game: Scottish solicitors<br />

must keep up with developments in this crucial area

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