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clive booth student village 2012/13 - Oxford Brookes University

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WELCOME FROM THE VILLAGE MANAGER<br />

We are here for you<br />

and aim to make your<br />

experience of study<br />

and social life an<br />

enjoyable one.<br />

‘’I am<br />

02 Clive Booth Student Village<br />

Welcome to <strong>Oxford</strong> <strong>Brookes</strong> <strong>University</strong> on<br />

behalf of the Hospitality Services Department,<br />

part of Estates and Facilities who manage the<br />

Halls of Residence.<br />

Becky Allen, the Office Manager at Clive Booth Student Village and I<br />

am delighted to welcome you to the largest and possibly the most diverse<br />

hall of residence at <strong>Oxford</strong> <strong>Brookes</strong> <strong>University</strong>. I will be responsible to<br />

ensure you get the best support and customer service when you report to<br />

the Hall Office and during out of office hours. To contact us, please come<br />

to the Hall Office or send us an email to CBSV@brookes.ac.uk<br />

I realise you will receive a lot of information from the <strong>University</strong>, especially if<br />

you are a new <strong>student</strong>. However, this booklet is designed to provide you<br />

with specific information on your accommodation. It will help you to settle<br />

down and make the most out of your time with us at Clive Booth. I would<br />

also like to remind you that when you sign and accept your license to<br />

occupy, you are agreeing to the regulations set out in these documents. If<br />

you are unsure about anything, please ask any staff member and we will<br />

do all we can to help you.<br />

On behalf of all my colleagues, I would like to wish you an enjoyable and<br />

successful year.<br />

With very best wishes<br />

My name is Gary Carter, I am the Operations Manager at Clive Booth<br />

Student Village. I head up a friendly team of 5 Team Supervisors and<br />

3 operational teams consisting of 36 Domestic & Portering staff along<br />

with 4 Handypersons providing the cleaning support & first response<br />

maintenance services for you. It is important to us that the services<br />

we provide for you are delivered in the most friendly, efficient and<br />

supportive manner. Our intention is to ensure your stay with us is<br />

as comfortable, clean and secure as possible.<br />

Further, living in a diverse and dynamic environment can be a challenge<br />

for some <strong>student</strong>s being the first time not living at home – we have a<br />

great deal of knowledge and experience and are here to help <strong>student</strong>s<br />

adapt and meet these challenges should you need it. We share in your<br />

aspiration to achieve academically and will do everything we can to<br />

ensure your living environment is conducive to study and rest and<br />

providing you with the best possible <strong>student</strong> experience.

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