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clive booth student village 2012/13 - Oxford Brookes University

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CLIVE BOOTH<br />

STUDENT VILLAGE<br />

<strong>2012</strong>/<strong>13</strong><br />

Hall of residence information


Blocks A, C, K, L and M<br />

Clive Booth Student Village<br />

John Garne Way<br />

<strong>Oxford</strong><br />

OX3 0FE<br />

Blocks B, F, G, H and J<br />

Clive Booth Student Village<br />

John Garne Way<br />

<strong>Oxford</strong><br />

OX3 0FF<br />

Telephone 01865 4850<strong>13</strong><br />

WHERE YOU’LL LIVE<br />

Blocks N, P, Q, R and S<br />

Clive Booth Student Village<br />

John Garne Way<br />

<strong>Oxford</strong><br />

OX3 0FN<br />

Blocks T, V, W and X<br />

Clive Booth Student Village<br />

John Garne Way<br />

<strong>Oxford</strong><br />

OX3 0FW<br />

KEY:<br />

1 Cheney Student Village<br />

2 Clive Booth Student Village<br />

(ensuite)<br />

3 Clive Booth Student Village<br />

4 Crescent Hall<br />

5 Harcourt Hill Hall and<br />

Westminster Hall<br />

6 Lady Spencer Churchill Hall<br />

7 Paul Kent Hall<br />

8 Warneford Hall<br />

Blocks A to E<br />

Clive Booth<br />

Postgraduate Centre<br />

John Garne Way, Marston<br />

<strong>Oxford</strong>, OX3 0FN<br />

Blocks F to K<br />

Clive Booth<br />

Postgraduate Centre<br />

John Garne Way, Marston<br />

<strong>Oxford</strong>, OX3 0FP<br />

Telephone 01865 485022/5014<br />

email cbsv@brookes.ac.uk


CONTENTS<br />

02 Welcome from the<br />

Village Managers<br />

03 Village facilities<br />

04 Occupying your<br />

accommodation<br />

06 Environmental impact<br />

and recycling<br />

07 Health and safety<br />

08 Frequently asked<br />

questions<br />

UUK/Guild HE Code of Practice for<br />

the Management of Student Housing<br />

<strong>Oxford</strong> <strong>Brookes</strong> <strong>University</strong> Halls of<br />

Residence and Accommodation Services<br />

comply with the Code of Practice; every Hall<br />

Office holds a compliance folder which is<br />

available for you to look at if you wish.<br />

Further information on the Code can be<br />

found at: www.universitiesuk.ac.uk/<br />

PolicyAndResearch/Guidance/<br />

AccommodationCodeofPractice<br />

Hospitality Services are committed to<br />

providing a professional and friendly<br />

service that values you as an individual.<br />

Clive Booth Student Village 01


WELCOME FROM THE VILLAGE MANAGER<br />

We are here for you<br />

and aim to make your<br />

experience of study<br />

and social life an<br />

enjoyable one.<br />

‘’I am<br />

02 Clive Booth Student Village<br />

Welcome to <strong>Oxford</strong> <strong>Brookes</strong> <strong>University</strong> on<br />

behalf of the Hospitality Services Department,<br />

part of Estates and Facilities who manage the<br />

Halls of Residence.<br />

Becky Allen, the Office Manager at Clive Booth Student Village and I<br />

am delighted to welcome you to the largest and possibly the most diverse<br />

hall of residence at <strong>Oxford</strong> <strong>Brookes</strong> <strong>University</strong>. I will be responsible to<br />

ensure you get the best support and customer service when you report to<br />

the Hall Office and during out of office hours. To contact us, please come<br />

to the Hall Office or send us an email to CBSV@brookes.ac.uk<br />

I realise you will receive a lot of information from the <strong>University</strong>, especially if<br />

you are a new <strong>student</strong>. However, this booklet is designed to provide you<br />

with specific information on your accommodation. It will help you to settle<br />

down and make the most out of your time with us at Clive Booth. I would<br />

also like to remind you that when you sign and accept your license to<br />

occupy, you are agreeing to the regulations set out in these documents. If<br />

you are unsure about anything, please ask any staff member and we will<br />

do all we can to help you.<br />

On behalf of all my colleagues, I would like to wish you an enjoyable and<br />

successful year.<br />

With very best wishes<br />

My name is Gary Carter, I am the Operations Manager at Clive Booth<br />

Student Village. I head up a friendly team of 5 Team Supervisors and<br />

3 operational teams consisting of 36 Domestic & Portering staff along<br />

with 4 Handypersons providing the cleaning support & first response<br />

maintenance services for you. It is important to us that the services<br />

we provide for you are delivered in the most friendly, efficient and<br />

supportive manner. Our intention is to ensure your stay with us is<br />

as comfortable, clean and secure as possible.<br />

Further, living in a diverse and dynamic environment can be a challenge<br />

for some <strong>student</strong>s being the first time not living at home – we have a<br />

great deal of knowledge and experience and are here to help <strong>student</strong>s<br />

adapt and meet these challenges should you need it. We share in your<br />

aspiration to achieve academically and will do everything we can to<br />

ensure your living environment is conducive to study and rest and<br />

providing you with the best possible <strong>student</strong> experience.


VILLAGE FACILITIES<br />

Clive Booth Student Village consists of ensuite and non ensuite<br />

accommodation and is home to 1,600 <strong>student</strong>s and 12 family flats.<br />

Generally, there are five/six study bedrooms per flat although the<br />

Postgraduate Centre will vary. There are seven small laundry rooms for<br />

blocks A, B, C, F, G, H, J, K, L and M; one central laundry room for<br />

blocks N, P, Q, R, S, T, V, W and X and one laundry room (B Block) in<br />

the Postgraduate Centre. All the laundrettes are open 24 hours.<br />

Your bedroom<br />

Your bedroom has a bed-base and mattress,<br />

mattress protector, desk and desk chair, reading<br />

lamp, wardrobe, curtains and an easy chair.<br />

Vacuum cleaners are provided and it’s up to you to<br />

keep your room clean and tidy. There are pinboards<br />

for posters, etc so please don’t pin or stick<br />

items to the walls. You are responsible for your<br />

room and you should complete the inventory form<br />

and hand it in at the Hall Office.<br />

NOTE: you must bring your own bed linen. For<br />

those of you who arrive without any we have a<br />

very small stock of bedding sets that you can buy<br />

(duvet, pillow, duvet cover, sheet and pillow case)<br />

subject to availability.<br />

Fridges and freezers<br />

Kitchens are normally equipped with a standard<br />

fridge freezer shared by six people. If you are<br />

planning to shop for groceries before you arrive<br />

please remember that storage for chilled/frozen<br />

food is limited.<br />

Clive Booth Student Village 03


OCCUPYING YOUR ACCOMMODATION<br />

Arriving at hall<br />

Arriving at your accommodation can be busy time.<br />

Please refer to the table below for advisable time<br />

slots which is listed by surname. If you cannot make<br />

your time slot please try to arrive between 10.00<br />

and 18.00 on Saturday or Sunday.<br />

Should you be arriving outside these times, please<br />

make arrangements in advance by contacting the<br />

Hall Office on 01865 485014.<br />

SURNAME<br />

Given these days when the Hall Office issue keys<br />

will be extremely busy, can we kindly request that<br />

only the licence holder (<strong>student</strong>) present<br />

themselves at the reception area with all<br />

completed paperwork.<br />

Mail<br />

SATURDAY 15<br />

SEPTEMBER<br />

If your mail is properly addressed it will be<br />

delivered to a post box that is for your flat only.<br />

Appointed carriers will deliver parcels to your flat.<br />

Please note we cannot sign for parcels or<br />

registered mail at the Hall Office.<br />

The address for your hall is printed inside the front<br />

cover of this booklet and should be preceded by<br />

your name and room number/letter.<br />

04 Clive Booth Student Village<br />

SUNDAY 16<br />

SEPTEMBER<br />

A-C 10.00-11.15 10.00-11.15<br />

D-G 11.15-12.30 11.15-12.30<br />

H-L 12.30-<strong>13</strong>.45 12.30-<strong>13</strong>.45<br />

M-P <strong>13</strong>.45-15.00 <strong>13</strong>.45-15.00<br />

R-S 15.00-16.15 15.00-16.15<br />

T-Z 16.15-18.00 16.15-18.00<br />

Data and phone lines<br />

There is a network point in your room and subject to<br />

the relevant rules and regulations; you can connect<br />

to the <strong>University</strong> network. Once you have enrolled<br />

on your course and have been issued with a<br />

<strong>student</strong> number then you will be able to access this<br />

facility. This service is included within your hall fees.<br />

There are Wi-Fi spots during fresher’s week. Please<br />

contact the Hall Office for more information.<br />

Information on the hall network can be found at:<br />

www.brookes.ac.uk/services/cs/gettingonline/<br />

Mobile phones<br />

Many <strong>student</strong>s use mobile phones. These will<br />

either be ‘pay-as-you-go’, or contract:<br />

n ‘Pay-as-you-go’ phones are bought for a one-off<br />

purchase price. Calls and texts are paid for by<br />

buying top-up cards from local shops.<br />

n Contract phones are bought for a lower one-off<br />

payment, but you are contracted for one year<br />

with a monthly payment. This usually includes a<br />

package of calls and texts and is generally<br />

cheaper for medium to high use customers.<br />

There are many mobile phone shops in <strong>Oxford</strong> and<br />

‘pay-as-you-go’ phones can also be bought from<br />

most supermarkets and some local shops. You<br />

may find that some of the best deals are on the<br />

internet.<br />

Voice over Internet Protocol<br />

If you need to contact the Hall staff while you are<br />

in halls, you will be able to do this, once you have<br />

registered at the <strong>University</strong>, using your Google<br />

account. To contact the outside world, you will<br />

need a VoIP provider (e.g. Google, Skype, etc).<br />

The advantages of this system are:<br />

n Free installation and calls using the software<br />

application<br />

n Competitive rates when calling landline<br />

telephones or mobile phones


n Easy to install and use (more information will be<br />

provided in the Welcome folder)<br />

n Able to use from Smart phones, laptops, tablets,<br />

etc.<br />

You can also purchase a number from the VoIP<br />

provider of your choice so you can be contacted<br />

by anyone who uses a landline telephone.<br />

CIMS (Centralised Information<br />

Management System)<br />

Once you have enrolled on your course you will be<br />

sent a ‘CIMS invite’ from the Hall allowing you to<br />

access CIMS.<br />

CIMs is an on-line communication system that<br />

enables you to find out more important updates from<br />

the Hall; useful contacts and documents; report<br />

maintenance issues; advise the Hall of when you are<br />

going to be absent and when guests are staying.<br />

It’s a useful tool we’ve introduced to make the Hall<br />

more accessible as it’s on-line, but it would be great<br />

to have you pop by the Halls Office in person too.<br />

Overnight absence<br />

You may come and go as you please, but for<br />

safety purposes, we must know if you are going to<br />

be absent from your room overnight. Absence<br />

forms can be completed via CIMS alternatively<br />

there are absence forms in your flat kitchen, which<br />

must be completed, and posted in the Hall Office<br />

letterbox.<br />

Vacation arrangements<br />

Your room is available to you throughout the<br />

Christmas and Easter vacations; if you do not wish<br />

to remain in hall, you can still leave all your<br />

possessions in your room. During these times, you<br />

will need to inform us when you are not on site for<br />

security and safety purposes.<br />

Should you need to stay in <strong>Oxford</strong> for academic<br />

purposes over the summer vacation then there will<br />

be a limited number of rooms at a designated hall<br />

for renting out on a weekly basis this is on a strictly<br />

first come basis.<br />

Students are not allowed to rent out their rooms<br />

directly to another <strong>student</strong>. This is called subletting<br />

and is illegal and in breach of Student Hall<br />

Regulations. Any swaps need to be done through<br />

the Accommodation Office.<br />

What to do when you leave<br />

At the end of your Licence to Occupy you will be<br />

required to vacate your room by 09.00 and return<br />

your room keys to the Hall Office. Please contact<br />

the reception to make arrangements if you are<br />

leaving before this time.<br />

Each resident will be expected to leave their room<br />

and communal areas clean and tidy. All furniture<br />

and items must be arranged in the same place as<br />

when you arrived. Items missing or damaged are<br />

charged to you for replacement. Ensure that you<br />

hand in your room key to the Hall Office prior to<br />

your departure.<br />

At the end of your Licence to Occupy, any<br />

belongings which are left in your room will be<br />

stored for two weeks and we will try to contact<br />

you. If after two weeks we have not had any<br />

contact from you then we will send the items to a<br />

charity shop or they will be disposed of. If you<br />

have contacted us and cannot collect your<br />

belongings within two weeks, there will be a<br />

storage charge until such a time as you collect<br />

them. However, we cannot store your items longer<br />

than four weeks and after this time they will be<br />

disposed of as outlined above.<br />

Clive Booth Student Village 05


ENVIRONMENTAL IMPACT<br />

AND RECYCLING<br />

There is evidence in the press and on television of<br />

the global environmental impact of human<br />

activities. The <strong>University</strong> would like all residents<br />

and staff to play their part in reducing this impact.<br />

Heating<br />

The <strong>University</strong> is bound by legislation and approved<br />

codes of practice which determine the temperature<br />

levels within its buildings. The heating for the halls is<br />

controlled centrally within the Buildings and Estates<br />

Department. You should be aware that once a<br />

building has reached the required temperature the<br />

thermostat will then switch off the radiators. So if<br />

you have no heating, consider if the flat has<br />

reached the required temperature.<br />

What you can do to help<br />

The main areas of concern are wasted electricity,<br />

gas, water and recycling.<br />

You can do your bit to help by:<br />

n switching off lights in rooms when not in use, i.e.<br />

switch off your bathroom light, lamp, room light,<br />

kitchen lights<br />

n while brushing teeth, turn the tap off<br />

n use a plug in the sink, do not let hot water pour<br />

away<br />

n for a single cup of tea, don't boil a whole kettle<br />

n put a jumper on or wear warm clothes<br />

n don't leave electrical items on standby, i.e. TV or<br />

mobile phone chargers, as they use the same<br />

amount of energy as if they were switched on.<br />

As far as possible, environmentally friendly<br />

chemicals are used to clean with.<br />

Recycling<br />

This is an important new initiative with <strong>Oxford</strong> City<br />

Council (OCC), supported by <strong>Oxford</strong> <strong>Brookes</strong><br />

Students’ Union. We want it to be a success, so<br />

06 Clive Booth Student Village<br />

please help us succeed in this endeavour by<br />

segregating your waste as specified by the<br />

information provided in your kitchen. Most of your<br />

waste can be recycled at Clive Booth Student Village.<br />

Please recycle using the facilities in your kitchen.<br />

Please read notices located above the bins to<br />

ensure that you only put the correct materials into<br />

the recycling containers. Rubbish such as banana<br />

skins could contaminate the whole load and<br />

therefore the contents would be sent to landfill.<br />

Please be aware broken glass and crockery items<br />

should be wrapped in paper and disposed of in<br />

the landfill waste containers. Porters/Handymen<br />

will collect your landfill waste (black bags) on a<br />

Monday, Wednesday and Friday. Residents are<br />

required to take blue bags to the recycling stations<br />

at least once a week. These are located:<br />

1. Between S1 to S6 and T1 to T6<br />

2. Bottom of V Block<br />

3. Near G8<br />

4. to the right of L Block<br />

5. PG Block (rear of B Block)<br />

Residents are also required to place green glass<br />

boxes BY/UNDER GLASS RECYCLING SIGNS on<br />

Tuesdays and Thursdays between 07.00am and<br />

10.00am.<br />

You can make a difference – please make your<br />

contribution to help protect the environment. Clive<br />

Booth Student Village operates a re-use scheme,<br />

<strong>student</strong>s on departure from halls can donate items<br />

for <strong>student</strong>s to re-use or to charities, please<br />

contact the Hall Office for more information.<br />

Please be aware that failure to co-operate will result<br />

in charges being incurred by residents of a flat.<br />

IMPORTANT:<br />

We all have a responsible role to play in addressing<br />

the environmental issue of recycling waste.<br />

More information can be found on:<br />

www.brookes.ac.uk/about/sustainability


HEALTH AND SAFETY<br />

General maintenance<br />

During your time here at <strong>Oxford</strong> <strong>Brookes</strong> <strong>University</strong><br />

your bedroom may require some maintenance<br />

work to be carried out. To report general<br />

maintenance, please do so in one of the following<br />

ways:<br />

n In person to the Hall Office<br />

n by completing the maintenance form on CIMS.<br />

When completing the request form please give as<br />

much information as you can i.e. location and<br />

description of fault. This will ensure the request is<br />

carried out as soon as possible.<br />

Fire alarm bells<br />

These are tested once a week usually on<br />

Wednesdays (please refer to the schedule in the<br />

flat kitchen); there will be a series of short bursts. If<br />

you hear a continuous alarm you must evacuate in<br />

the usual way.<br />

Health and Safety<br />

<strong>Oxford</strong> <strong>Brookes</strong> takes health and safety very<br />

seriously and as a result we have a regime of<br />

inspections and protocols, both internal and<br />

external.<br />

The following information is provided so you are<br />

aware of what the <strong>University</strong> is doing and to give<br />

you an understanding of these issues. If you have<br />

any questions or concerns about the attached<br />

please do not hesitate to contact the Hall Manager.<br />

ASBESTOS<br />

In some older halls you may find small stickers<br />

which indicate that asbestos is present. This<br />

alarms some residents. It shouldn’t, asbestos was<br />

a standard building material during the 1960s and<br />

the vast majority of buildings of this age will have<br />

low levels of asbestos. Asbestos is not dangerous<br />

so long as it is not disturbed. <strong>Oxford</strong> <strong>Brookes</strong><br />

arranges for an independent survey to be<br />

completed on an annual basis and have placed<br />

these stickers to ensure that maintenance<br />

engineers know where it is and can work safely. If<br />

you would like more information on this subject it<br />

can be found at www.brookes.ac.uk/services/hr/<br />

health_safety/docs/obuhsn35.html<br />

LEGIONELLA CONTROL<br />

Many residents will have heard of Legionella<br />

Disease but are unaware of what it is. This is a<br />

disease caused by bacteria that can be found in<br />

natural water sources e.g. water systems in<br />

offices, academic buildings, residential<br />

accommodation and houses. The route of infection<br />

is inhalation of bacterium in aerosol form. <strong>Oxford</strong><br />

<strong>Brookes</strong> <strong>University</strong> has policies and procedures in<br />

place to manage risk from contamination in<br />

accordance with the current legislation and good<br />

practice. Site risk assessments have been<br />

completed and an approved specialist water<br />

treatment company has been appointed to<br />

undertake the necessary monitoring and<br />

maintenance activities. What this means for<br />

<strong>student</strong>s in Halls of Residence, is that periodically<br />

access will be required to your room or flat to<br />

monitor the quality of the water. We will always<br />

give you notice when this will happen and as far as<br />

possible we will avoid exam periods.<br />

Clive Booth Student Village 07


FREQUENTLY ASKED QUESTIONS<br />

1 Where are the nearest cash point,<br />

shops/supermarkets and pubs/restaurants?<br />

The nearest cash point is in the Helena<br />

Kennedy Student Centre next to the shop<br />

which is approximately 5 minute walk or the<br />

Main Foyer of the Gipsy Lane Site which is a<br />

10 minute walk.<br />

There are small Hospitality Services Shops on<br />

the Headington Campuses, there is a small<br />

shop on Grays Road or alternatively there are<br />

shops and supermarkets on Headington High<br />

Street which is approximately a 20 minute walk.<br />

There are various pubs and restaurants in<br />

Headington and St Clements which are<br />

approximately a 20 minute walk.<br />

2 How will be the flats be mixed?<br />

Accommodation is allocated via a random<br />

computer allocation system so your room<br />

could be on any floor and any direction. The<br />

flat will consist of a mixture of <strong>student</strong>s who<br />

are of different genders, cultures and studying<br />

different courses. The only exception to this is<br />

those <strong>student</strong>s who have longer contracts due<br />

to course requirements who are generally<br />

housed together.<br />

3 Will the accommodation be with<br />

undergraduates or postgraduates?<br />

Students who have requested postgraduate or<br />

mature undergraduate will be allocated to the<br />

new Postgraduate Centre.<br />

08 Clive Booth Student Village<br />

4 How much storage is provided in the<br />

kitchen or bedroom?<br />

Bedroom storage consists one floor to ceiling<br />

wardrobe and an under bed storage.<br />

Kitchen storage consists of one wall and one<br />

base unit per resident.<br />

5 How much to do my laundry?<br />

The laundry is provided by Circuit Laundry and<br />

costs £2.00 for a wash and 20p per 20 minute<br />

dry cycle.<br />

6 How to get to hall when first arrive in <strong>Oxford</strong>?<br />

SatNav with postcode OX3 0FN.<br />

If you arrive via the Airline or London Coaches<br />

then if you advise the bus driver that you want<br />

to get off at the Gipsy Lane Stop then it is<br />

approximately a 15 minute walk.


Where external websites have been<br />

referenced, these have been provided for<br />

information only and <strong>Oxford</strong> <strong>Brookes</strong> cannot<br />

accept responsibility for their accuracy.<br />

<strong>Oxford</strong> <strong>Brookes</strong> halls have signed up to<br />

the Universities UK code of practice,<br />

www.universitiesuk.ac.uk/acop/<br />

All information correct at time of printing.<br />

<strong>Oxford</strong> <strong>Brookes</strong> is committed to the principle of<br />

equality. Our policies and practices promote equality<br />

of opportunity for all who study, work and visit our<br />

community. We seek to make the university an<br />

inclusive place to work and study and welcome<br />

applications from all sections of the community and<br />

from people at all stages of their life. To find out more,<br />

see www.brookes.ac.uk/services/hr/eod or<br />

contact the HR Team and Business Partnership<br />

Manager (Equal Opportunity and Diversity)<br />

+44 (0) 1865 485929.


To obtain a large-print copy of this publication or to enquire<br />

about other formats, please contact +44 (0) 1865 484848 or<br />

email query@brookes.ac.uk.<br />

4143_06/12_CSLE

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