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Mental Health Board meeting minutes - County of Sonoma

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<strong>Sonoma</strong> <strong>County</strong><br />

<strong>Mental</strong> <strong>Health</strong> <strong>Board</strong> Minutes<br />

May 15, 2012<br />

Norton Center West Wing Conference Room, Santa Rosa<br />

www.sonoma-county.org/mhboard<br />

(Minutes are posted in draft form and after approval)<br />

Email: dhs-mhb@sonoma-county.org<br />

Please Note: A list <strong>of</strong> commonly used abbreviations and acronyms is attached<br />

CALL TO ORDER<br />

Meeting called to order at 5:00 PM by Sherry Weyers for Doug Stephens, Chair<br />

ROLL CALL<br />

Present: Sharon Hardcastle, Ron Miller, Kathy Smith, Mary Ann Swanson, Sherry Weyers<br />

Absent: Lyndal-Marie Armstrong, Maureen Casey, Mali Lopez, Doug Stephens, Karen Theobald, Rochelle Torre<br />

Public: Megan Rooney and Sheridith Maresh (CFSA), Grace Harris (CPI), Laurie Petta (Goodwill), David France<br />

(NAMI), Christa Seghezzi, Katrin Ciaffa (Buckelew), Carol Rankin, Sally Steinhart (Community Members),<br />

Justin Hester (Tsunami)<br />

<strong>Board</strong> <strong>of</strong> Supervisors Liaison to the MHB: Mike McGuire (absent)<br />

<strong>Sonoma</strong> <strong>County</strong> <strong>Mental</strong> <strong>Health</strong>: Mike Kennedy, BH Director; Michael Lucid, ASO II; Denise Hunt and John Kolhoven,<br />

Section Managers; Marty Marcus, Quality Improvement; Hank Hallowell, Patient Rights Advocate and Liaison to the<br />

MHB; Virginia Meyer, Clerk to the MHB<br />

ANNOUNCEMENTS /PUBLIC INTRODUCTIONS & COMMENTS<br />

1) REMINDER: The June 19 th <strong>meeting</strong> will be a Public Hearing on the MHSA Update, to be held at the Finley<br />

Center in Santa Rosa at 5:00 PM.<br />

2) Currently there are vacancies in Districts 2 (Petaluma), 3 (Santa Rosa), and 4 (North <strong>County</strong>). If you live in one <strong>of</strong> the<br />

districts with openings and are interested in serving on the <strong>Board</strong>, please contact Hank Hallowell, (565-4978 or<br />

Hank.Hallowell@sonoma-county.org ). These contacts are also listed in the <strong>minutes</strong> in the packets available at the<br />

back <strong>of</strong> the room.<br />

3) You may submit agenda items for consideration prior to the Executive <strong>Board</strong> <strong>meeting</strong>, normally held on the first<br />

Wednesday <strong>of</strong> each month, 10:30 to Noon. Email or call MHB clerk Virginia Meyer (565-4850),<br />

Virginia.Meyer@sonoma-county.org to verify the next <strong>meeting</strong> date.<br />

APPROVAL OF MINUTES<br />

The Minutes <strong>of</strong> April 17 th could not be approved in the absence <strong>of</strong> a quorum.<br />

SPECIAL PRESENTATION – Tsunami Enterprises - Justin Hester, Representative Payee Agent<br />

[ info@tsunami-enterprises.org]<br />

Michael Lucid set the context before introducing Justin Hester. He said the <strong>County</strong> used to provide payee services but it<br />

was difficult, so they searched for a company to take over those. The relationship is between the client and Tsunami, and<br />

not really with Behavioral <strong>Health</strong>. A small number <strong>of</strong> clients have so little income that the $38 monthly fee would<br />

seriously deplete their funds needed for basic expenses. In those cases, BH pays the monthly fees.<br />

Justin said Tsunami Enterprises is recognized by the Social Security Administration (SSA) and the Veterans<br />

Administration (VA) as an Organizational Payee. Using the client’s monthly allotment, Tsunami typically pays their rent,<br />

food, and pharmacy bills. Also, many clients have old debts that pre-date their use <strong>of</strong> a payee service, so Tsunami<br />

sometimes must negotiate with the debt holder. They might request a waiver for SSI recipients, but they must try to<br />

negotiate small monthly payments for SSDI recipients.<br />

Contact with clients is done by whatever method fits the client’s needs: telephone, email, or face-to-face at sites such as<br />

Interlink or COTS.<br />

1


Some clients can manage their food budget, but not rent and utilities. Tsunami staff are open to different approaches for<br />

different clients. The VA themselves, without outside information (doctors, courts, etc), determine if the veteran needs<br />

assistance. The VA also sets the budget, not the assigned fiduciary, and it requires a separate bank account. The VA does<br />

not allow the use <strong>of</strong> a collective trust account. Their system is very different from the Social Security system. With SSA,<br />

justification is needed for requesting assistance, and once the need is clear, the client does not have a choice whether or<br />

not to have a payee. With VA, justification is also needed for requesting assistance, and once that need is clear, consumers<br />

can choose a family member or an agency. BH recommends Tsunami to their clients who prefer an agency. Once SSA<br />

decides a payee is needed, they can recommend the payee; others who can recommend a payee are doctors, the courts,<br />

caseworkers, or organizations that work with people who have a disability income and have difficulty managing rent and<br />

utility bills, such as Buckelew or COTS. SSA authorizes Tsunami to collect $38/month or 10% <strong>of</strong> benefits, whichever is<br />

less.<br />

About 490 <strong>Sonoma</strong> <strong>County</strong> residents are Tsunami clients; 290 are open to Behavioral <strong>Health</strong>.<br />

Besides a family or an agency, the payee can be a neighbor or any non-felon; payees don’t even have to live in the same<br />

state, although that situation can complicate things.<br />

Tsunami’s contract with BH is only for clients who otherwise couldn’t pay the fee, and that totals 20-30 individuals.<br />

Most clients are SSI, with an average income <strong>of</strong> about $854/month. If the client receives food stamps, the check is about<br />

$200 less. Some clients get SDI along with SSI and receive $874/month. A few SDI-only clients receive $1500-<br />

$1700/month, but most receive $1,000/month and free MediCal with no share <strong>of</strong> cost. If they receive over $1,180/month<br />

there’s no free MediCal.<br />

Tsunami has a staff <strong>of</strong> five, and as representative payees have no power <strong>of</strong> attorney to sign documents on behalf <strong>of</strong> clients.<br />

They can, however, fill out MediCal forms for signature by the conservator or the client.<br />

A question was asked about communication with family members, and Justin said they ask for it up front, but some clients<br />

are not willing. In general, Tsunami must have written consent to speak to family, and can disclose no details.<br />

Another question asked what happens if a person has knowledge <strong>of</strong> SSI funds being used inappropriately, as in the<br />

example <strong>of</strong> a liquor store holding the funds and giving alcohol to the client. Justin said Social Security doesn’t police the<br />

use <strong>of</strong> funds, but if pro<strong>of</strong> is submitted, the client’s benefits will be suspended and the abuser won’t be prosecuted.<br />

Social Security checks are auto-deposited to Tsunami’s big trust account, and they write paper checks to the client for<br />

tracking purposes. Social Security audits biannually, and Behavioral <strong>Health</strong> has access to Tsunami’s database.<br />

Justin recommends that clients have savings accounts, because debit cards are not issued with those, creating fewer<br />

opportunities for anyone to take advantage <strong>of</strong> clients.<br />

Tsunami manages only Social Security and Veterans Administration funds, because as a non-pr<strong>of</strong>it, they can’t contract<br />

with others for financial management.<br />

A client gets <strong>of</strong>f representative services through the reverse <strong>of</strong> the process. Doctors, the caseworker, etc. can make the<br />

recommendation, and if he knows about the recommendation ahead <strong>of</strong> time, Justin tries to transition the clients to paying<br />

their bills on time. Some end up back with Tsunami three months later because being responsible for paying bills is more<br />

stress than they can handle. Hank Hallowell said a Client Plan Goal is now ”To get <strong>of</strong>f Rep Payee.”<br />

A member asked if the family is contacted when there is “too much” money in the account to comply with SSI<br />

requirements. Justin said they try to do that but don’t always have family contact info. She said it would be nice to get<br />

acknowledgment from the rep payee that the family is working to help clients.<br />

Another member asked if, at the initial <strong>meeting</strong>, the client be <strong>of</strong>fered a consent for allowing Tsunami to talk to creditors<br />

and utilities. Justin said they do have the power to make sure utilities are not turned <strong>of</strong>f.<br />

Tsunami serves about 1,300 clients in Mendocino, Lake, <strong>Sonoma</strong>, Napa, and most recently, Solano counties. The name<br />

Tsunami was chosen as it was the name <strong>of</strong> a previous business run by the founder, and because life can be overwhelming.<br />

They try to help.<br />

ACTION ITEM None tonight<br />

BOARD PLANNING Sherry reminded members that a nominating committee is needed, and that will be a June<br />

Executive Committee agenda item.<br />

2


REPORT OF BEHAVIORAL HEALTH DIVISION DIRECTOR Mike Kennedy, MFT<br />

Mike said the Governor’s May Budget Revise came out yesterday and is still being analyzed. <strong>Health</strong> and Human Services<br />

as well as Education are still at risk. If the Governor’s tax increases are not passed, pre-set “triggers” will cause more cuts.<br />

There are many changes at the State Level. DMH duties are going to the Department <strong>of</strong> <strong>Health</strong> Care Services (DHCS),<br />

and the State Department <strong>of</strong> Alcohol and Drug Programs is probably going away. There are lots <strong>of</strong> discussions around<br />

who will assume oversight.<br />

In fiscal year 2012/2013 we’re trying to keep things flat, with no reductions. We’re all right for the moment, and will<br />

continue tracking issues at the State level as we do every year, and try to stay ready in case more cuts are coming.<br />

We just finished the 10 th Crisis Intervention Training (CIT) Academy, for a total <strong>of</strong> 300 law enforcement deputies and<br />

<strong>of</strong>ficers who have learned to intervene effectively with someone in the middle <strong>of</strong> a mental health crisis. The Sheriff has<br />

138 trained deputies out <strong>of</strong> approximately 150 on the street. Santa Rosa Police Department has 90 <strong>of</strong> about 120 now<br />

trained in CIT techniques.<br />

CIT is a 32-hour, four-day training that features lectures from experts, tours <strong>of</strong> behavioral health programs, various roleplaying<br />

vignettes with hands-on practice, a Returning Vets panel, a panel <strong>of</strong> Consumers, a panel <strong>of</strong> Family Members, and<br />

more. An entire day is spent on mental health diagnoses. Sending <strong>of</strong>ficers is a huge commitment for agencies, because the<br />

attending <strong>of</strong>ficers’ shifts must be covered. Even so, Mike said some <strong>of</strong> the smaller jurisdictions have managed to send<br />

<strong>of</strong>ficers over the past five years, including Sebastopol (12), Rohnert Park (8), SRJC (6), Petaluma, and even 2 from the<br />

CHP. Reportedly, CIT-trained <strong>of</strong>ficers are able to talk more about symptoms, know when medical clearance is needed,<br />

have better-written 5150s, and know when to divert appropriately rather than jailing clients. Mike said PES has noted a<br />

difference in how these <strong>of</strong>ficers treat people.<br />

The comprehensive curriculum has been developed over time and is the most intensive training they can get. Mike said he<br />

can see the change in people over the course <strong>of</strong> the week as they begin to embrace the techniques. A MHB member who<br />

served on the Family Panel said, “We touch them on a pr<strong>of</strong>essional and personal levels,” and they talk to her about their<br />

family members.<br />

Mike said the relationships we’ve built with all these agencies are helping the way our clients are treated by law<br />

enforcement out in the community.<br />

Sheridith Maresh, manager <strong>of</strong> the Empowerment Center in Guerneville, read a letter from a Sheriff’s deputy about a<br />

recent incident there:<br />

"Thank you for your opinion on how we addressed the [member] incident. The Sheriff's <strong>of</strong>fice really wants to<br />

serve the community adequately and has emphasized compassion in dealing with subjects in emotional crisis.<br />

Your opinion <strong>of</strong> our involvement with [the member] is heavily weighed, considering your position.<br />

Coincidentally, I saw her walking near Safeway several days later and stopped to say ‘hello’. She was very<br />

polite and appreciative to me for treating her ‘respectfully’. After briefly talking with her, I felt like I had<br />

‘helped’ her. As I drove away, I smiled and felt good about my ability to be there. I felt like I actually made a<br />

difference. That is very rewarding!"<br />

An audience member asked if the <strong>Board</strong> <strong>of</strong> Supervisors has designated any facilities under the Lanterman-Petris-Short Act<br />

[ http://www.leginfo.ca.gov/cgi-bin/displaycode?section=wic&group=04001-05000&file=5000-5120 ], and Mike replied that PES is so<br />

designated.<br />

Mike said we’re hiring to fill thirty vacancies. A lot <strong>of</strong> students are graduating from SSU, and we’re getting more<br />

bilingual/bicultural staff. We supported the Student <strong>Mental</strong> <strong>Health</strong> Initiative<br />

[www.dmh.ca.gov/.../Student<strong>Mental</strong><strong>Health</strong>Initiative.asp] and have made a proposal with SSU and SRJC for student peer<br />

counselors. SSU has a project focused on returning vets.<br />

MH SYSTEMS TRANSFORMATION Section Managers<br />

<strong>Sonoma</strong> <strong>County</strong>’s <strong>Mental</strong> <strong>Health</strong> Services Act [MHSA] page is at www.sonoma-county.org/mhsa<br />

The State’s MHSA page is at http://www.dmh.ca.gov/Prop_63/MHSA/default.asp<br />

Denise Hunt, RN, MSN, Acute/Forensics Section Manager - PES is <strong>of</strong>fering smoking cessation options to clients, a major<br />

initiative in partnership with the Department <strong>of</strong> <strong>Health</strong> Services.<br />

3


The FACT program started a Client Council four years ago, and they recently decided to build a raised bed garden outside<br />

the <strong>of</strong>fices at 2350 Pr<strong>of</strong>essional Drive. Please feel free to drive by to see it. The clients work it and we supply the<br />

materials. Clients also chose the plants and will have communal meals with the produce. We see this as a way <strong>of</strong> teaching<br />

healthy eating habits.<br />

The Older Adult Team participated in stateside trainings on Best Practices.<br />

Starting Point sent four staff to Cognitive Behavioral Therapy training for in-custody <strong>of</strong>fenders, under the AB109 mandate<br />

to keep low-level <strong>of</strong>fenders in their communities and give them treatment them rather than sending them to prison.<br />

The Mobile Support Team has identified liaisons to law enforcement and DAAC, has a manager identified, and will be<br />

hiring the team. Team members will be licensed and some will be bilingual. When they go out on a crisis call, a team<br />

member will stay behind with the family to explain the process and <strong>of</strong>fer support and resources. A board member said that<br />

the follow-up piece is the part she’s especially excited about. This program will start small and in a limited area at first,<br />

and it will involve the police chaplaincy program.<br />

John Kolhoven PhD, Adult Services, CAPE Team, and Youth & Family Section Manager - John said it’s exciting that we<br />

have 33 new staff - including many interns - beginning a five-week orientation process.<br />

On the children’s side, Human Services and Probation are working in collaboration with Youth Services. As <strong>of</strong> May 1 st ,<br />

Jennifer Morehouse MFT has been embedded full time in Human Services to screen kids 5-18 years. In the first week she<br />

identified seven kids and referred them to services. These are kids that we ordinarily would never see. CPI is also working<br />

with that population.<br />

We’re coming to the end <strong>of</strong> the MOU (Memorandum <strong>of</strong> Understanding) with SELPA. We have benefitted by having a<br />

good relationship with them and are open to continuing to work with them.<br />

A member <strong>of</strong> the audience praised his positive experience with the CAPE Team. He said he was impressed with the<br />

quickness <strong>of</strong> their response. They were at the school in ten <strong>minutes</strong>, and the student was taken to PES for help.<br />

REPORT FROM THE CHAIR<br />

None tonight, but Sherry thanked all those in the community who work with Behavioral <strong>Health</strong>.<br />

OTHER REPORTS<br />

Sherry will be forwarding an email from CALMHB regarding a <strong>meeting</strong> and three webinars that members might find<br />

interesting.<br />

She said CBS 5 news last night featured Santa Clara’s Judge Stephen Manley, a speaker at NAMI conventions, who<br />

talked about veterans in his courtroom and how he works with them. His is the first Veterans <strong>Mental</strong> <strong>Health</strong> Court in the<br />

nation, and soon there will be a second one in San Mateo.<br />

BOARD DISCUSSION / PUBLIC COMMENTS<br />

None tonight.<br />

Meeting adjourned at 6:57 PM<br />

Respectfully submitted,<br />

Virginia Meyer, <strong>Mental</strong> <strong>Health</strong> <strong>Board</strong> Clerk<br />

Virginia.Meyer@sonoma-county.org<br />

4


ABBREVIATIONS & ACRONYMS<br />

5150<br />

Declared to be a danger to self and/or others<br />

AB3632 Assembly Bill - State-mandated MH services for seriously emotionally disturbed youth<br />

ACT Assertive Community Treatment (run by Telecare)<br />

ANSA Adult Needs and Strengths Assessment – a “tool” for determining which services are needed by each particular adult client<br />

AODS Alcohol and Other Drugs Services – now a part <strong>of</strong> the <strong>Mental</strong> <strong>Health</strong> Division<br />

CANS Child, Adolescent Needs and Strengths (Assessment) – helps determine which services are needed by each child client<br />

CAPE Crisis Assessment, Prevention, and Education Team; goes into the schools when called to intervene<br />

CHD California Human Development<br />

CIP Community Intervention Program<br />

CIT Crisis Intervention Training (for law enforcement)<br />

CMHC Community <strong>Mental</strong> <strong>Health</strong> Centers (SCMH))<br />

ConREP Conditional Release Program (State-funded)<br />

CR Crisis Residential (aka Progress <strong>Sonoma</strong>-temporary home for clients in crisis, run by Progress Foundation )<br />

CS Crisis Stabilization – within PES - see PES (up to 23 hours)<br />

CSN Community Support Network (contract Provider)<br />

CSS Community Services and Support (part <strong>of</strong> <strong>Mental</strong> <strong>Health</strong> Services Act-MHSA)<br />

DAAC Drug Abuse Alternatives Center<br />

DHCS (State) Department <strong>of</strong> <strong>Health</strong> Care Services (replacing DMH July 1, 2011)<br />

DHS Department <strong>of</strong> <strong>Health</strong> Services (<strong>Sonoma</strong> <strong>County</strong>)<br />

DMH State Department <strong>of</strong> <strong>Mental</strong> <strong>Health</strong> in Sacramento – being disbanded in FY11/12<br />

EPSDT Early Periodic Screening, Diagnosis & Treatment (Children’s MediCal)<br />

FACT Forensic Assertive Community Treatment<br />

FASST Family Advocacy Stabilization, Support, and Treatment (kids 8-12)<br />

FQHC Federally Qualified <strong>Health</strong> Center<br />

HSD Human Services Department<br />

IHT Integrated <strong>Health</strong> Team (medical and MH services for adults)<br />

IPU Inpatient Psychiatric Unit<br />

IRT Integrated Recovery Team (for those with mental illness + substance use issues)<br />

IMDs Institutes for <strong>Mental</strong> Disease (residential facilities for those unable to live on their own)<br />

INN Innovation (part <strong>of</strong> MHSA)<br />

LG Los Guilucos-Juvenile Hall<br />

LGBQQTI Lesbian/Gay/Bisexual/Queer/Questioning/Transgender/Intersexed (also LGBT)<br />

MADF Main Adult Detention Facility (Jail)<br />

MHB <strong>Mental</strong> <strong>Health</strong> <strong>Board</strong><br />

MHD <strong>Mental</strong> <strong>Health</strong> Division (<strong>Sonoma</strong> <strong>County</strong>)<br />

MHSA <strong>Mental</strong> <strong>Health</strong> Services Act<br />

MST Mobile Support Team<br />

NAMI National Alliance on <strong>Mental</strong> Illness<br />

NBSP North Bay Suicide Prevention Project<br />

PC1370 Penal Code 1370 (Incompetent to Stand Trial, by virtue <strong>of</strong> mental illness)<br />

PES Psychiatric Emergency Services – open 24/7 for psychiatric crises - 3322 Chanate Road<br />

PEI Prevention and Early Intervention (part <strong>of</strong> <strong>Mental</strong> <strong>Health</strong> Services Act-MHSA)<br />

PPSC Petaluma People Services Center<br />

QI Quality Improvement - Marty Marcus and Wendy Sanders<br />

QIP Quality Improvement Policy (<strong>meeting</strong>)<br />

QIS Quality Improvement Steering (<strong>meeting</strong>)<br />

QIC Quality Improvement Committee (<strong>meeting</strong>)<br />

RCC Redwood Children’s Center<br />

RCL Rate Classification Level (12, 13, 14 - group home designations)<br />

RFP Request For Proposals (released when new programs are planned and contractors are solicited)<br />

SCMH <strong>Sonoma</strong> <strong>County</strong> <strong>Mental</strong> <strong>Health</strong><br />

SCOE <strong>Sonoma</strong> <strong>County</strong> Office <strong>of</strong> Education<br />

SELPA Special Education Local Plan Area<br />

SPMI Serious Persistent <strong>Mental</strong> Illness (or Seriously Persistently <strong>Mental</strong>ly Ill)<br />

SYC Sierra Youth Center<br />

TAY Transition Age Youth (18-25)<br />

VOMCH Valley <strong>of</strong> the Moon Children’s Home<br />

WET Workforce Education and Training (part <strong>of</strong> MHSA)<br />

WRAP Working to Recognize Alternative Possibilities<br />

WRAPAROUND Community-based intervention services that emphasize the strengths <strong>of</strong> the child and family<br />

YS/Y&F Youth Services/Youth & Family (<strong>Sonoma</strong> <strong>County</strong> <strong>Mental</strong> <strong>Health</strong>)<br />

5

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