WELCOME TO INNOVATION AUSTRALIA! - Innovation Group

We are focused on being flexible, so that we can provide
you with a choice. Here’s a quick introduction to some of
our offerings and our people.
Innovation Group offers a range of services specific to
the insurance and motor industry.
Our clients can choose from a complete range of policy
administration, accident management services, collision
and risk management services, or choose from a range
or services such as:
• Policy administration.
• Collision and claims management.
• Fleet risk management.
• Duty of care strategy.
• Direct repair programs.
• First notice of loss.
• Glass replacement.
• Rental vehicle management.
• Salvage management.
• Claims recoveries and settlements.
• Data and e-commerce.
• Risk consulting.
• Driver education & training.
• Driver reward & recognitions programs.
We offer a full spectrum of administrative processes.
We have designed our offering to ensure that
companies are able to select the processes that they
wish to outsource to us, while retaining ownership of
those that are appropriate for internal management.
Danny Lukich Linda Romano
Head of Assessing Head of Accident Management
Innovation Motor Innovation Motor
lukichd@au.innovation-group.com romanol@au.innovation-group.com
Our accident management and assessing solutions
deliver a worry free collision repair experience and
guarantee great customer service delivery. We have
built up a nationwide network of highly skilled,
professional collision repair shops ready to provide a
superior repair service focusing on efficiency, quality and
customer service.
Tony Robinson
Director: Operations
Innovation Sureplan
tony.robinson@sureplanaustralia.com
Innovation Sureplan (previously SurePlan Australia),
collision and risk management experts, currently work
with some of Australia’s largest fleets. They have
helped clients to reduce their crash rate by over 20%.
Some of the services offered as a part of ‘Duty of Care’
and risk mitigation strategy include our:
• OH&S monitoring and analysis.
• Insurance performance analysis and review.
• Driver risk profiling.
• Infringement management.
• Behavioural modification approach to driver
training.
• Residual risk analysis.
“The support provided by their people
and systems allow our agents,
representatives and staff to provide a
consistent high quality service to our
valued customers throughout
Australia”
- Jonathon Fox, General Manager: Insurance Operations
Elders Insurance, Australia
Innovation Group (Australia) Pty Ltd A: Level 3, 1 Bowen Crescent, Melbourne VIC 3004 T: +61 (0)3 9864 1800 E: info@au.innovation-group.com