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The Anatomy of Change The Anatomy of Change - LeadingAge

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making regular trips to the vet or keeping up with other routine<br />

pet care activities.”<br />

After Barbara Grabe, 88, had a heart attack and became<br />

unable to take Snoopy, her miniature schnauzer, on his twicedaily<br />

walks, her family sought St. Andrew’s’ help. <strong>The</strong> service<br />

“is making it possible for Snoopy to stay with me,” says Grabe.<br />

“When I get home, Snoopy is waiting, and I can’t imagine life<br />

without him.”<br />

After St. Andrew’s evaluates the client’s needs and those <strong>of</strong><br />

his or her pet, a care plan is created; the nominal pet service<br />

fee is determined by the level <strong>of</strong> care that is needed. “Our<br />

focus has always been on caring for families,” says Bannes,<br />

“and since animal companions are such an integral part <strong>of</strong> the<br />

family structure, it only makes sense for us to extend our services<br />

to pets.”<br />

Nighttime Snacks Lessen<br />

Difficult Behavior, Safety Risks<br />

Parker Jewish Institute for Health Care and<br />

Rehabilitation, New Hyde Park, N.Y.<br />

Contact: Ron Shafran, associate vice president,<br />

(718) 289-2251.<br />

Like many nursing homes, Parker Jewish Institute for Health<br />

Care and Rehabilitation had some residents with dementia<br />

who were prone to wandering at night, heightening staff’s<br />

concerns about the residents’ sleeplessness, behavior and safety<br />

risks. One night in late 2007, a certified nursing assistant<br />

observed a man as he got out <strong>of</strong> bed at 2 a.m., picked up his<br />

newspaper and headed down the hall.<br />

Sometimes a midnight snack is the best response to nursing home<br />

residents who are prone to wander.<br />

42 <strong>LeadingAge</strong> magazine | March/April 2011<br />

Parker Jewish Institute for Health Care and Rehabilitation<br />

As Ron Shafran, Parker associate vice president, tells it, “He<br />

was preparing to go to the market, which had been his pattern<br />

when he was working. <strong>The</strong> [nursing assistant] saw him and<br />

thought, ‘If he was going to work, he should eat a little something.’<br />

After having a slice <strong>of</strong> cake and a beverage, he went<br />

back to bed.”<br />

Thus began Parker’s midnight snack program for nighttime<br />

wanderers. Since 2008, Parker has provided snacks for wanderers:<br />

cake, sandwiches, cookies, pudding, Jell-O, juices, c<strong>of</strong>fee<br />

and sugar-free items. Wanderers’ difficult behaviors have all<br />

but disappeared, Shafran reports, and the risk <strong>of</strong> accidents<br />

associated with wandering has decreased markedly (falls fell<br />

by 50 percent). Residents’ desired weight is easier to maintain,<br />

as well. Careful research has confirmed the snack program’s<br />

numerous benefits, and Parker staff members have shared the<br />

study results with colleagues at pr<strong>of</strong>essional conferences.<br />

More Not-for-Pr<strong>of</strong>its Turn to Mobile Giving<br />

High-tech fundraising campaigns are sweeping the not-forpr<strong>of</strong>it<br />

world, as more charitable organizations turn to online<br />

and even mobile giving.<br />

During the holiday season, for instance, the Salvation Army<br />

tested a text-message fundraiser in two markets—Norfolk-<br />

Virginia Beach and Dallas-Fort Worth—to supplement its<br />

traditional red kettle campaign. As an <strong>of</strong>ficial with the Denver-based<br />

mGive Foundation explained to the Denver Post,<br />

instead <strong>of</strong> ringing a bell and collecting spare change, fundraisers<br />

played a special ringtone on their mobile devices and asked<br />

potential donors for their cell phone numbers. Volunteers<br />

sent those who complied a text with the message, “Thanks for<br />

pledging to give $10 to the Salvation Army; to confirm your<br />

gift, respond with Yes.”<br />

<strong>The</strong> mGive Foundation, which certifies not-for-pr<strong>of</strong>its for<br />

text-to-give campaigns, considers the response after the massive<br />

earthquake in Haiti to be the watershed moment for<br />

mobile giving. Text-message donations raised more than $41<br />

million for the relief effort. <strong>The</strong> American Red Cross used<br />

mGive’s technology to raise $32 million <strong>of</strong> that total in $10<br />

donations. Mobile giving could soon permit higher limits for<br />

single donations or attach mobile campaigns to specific charity<br />

events.<br />

<strong>The</strong> foundation says 40 percent <strong>of</strong> those who give through<br />

mobile means are nontraditional donors, making cell phones<br />

and laptops fertile ground for cultivating new donors whose<br />

small gifts now may grow into larger gifts later on.<br />

Social-media message sharing can also help not-for-pr<strong>of</strong>its<br />

boost support. Facebook has a “causes” tool that permits users<br />

to raise awareness and money directly on the site.

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