Conrad Manila Guest Service Directory

FOR Y OUR SAFET Y
S e curity
For the safety and the security of all guests, please familiarize yourself with the floor plan displayed at the
back of the guest room door, showing exits and a detailed procedure in the unlikely event of an emergency.
Please familiarize yourself with the security procedures in this directory for your guidance.
E m e r g e ncy Exits
Please familiarise yourself with the emergency exits on your floor as well as the Emergency Exit plan on the back of the
guest room door. In the event of an emergency, please proceed calmly to the nearest emergency exit. Please note that
the elevators will not be in use during an emergency situation.
E m e r g e ncy F i r e P r ocedur e s
We would like to offer the following suggestions for your safety in the unlikely event of an emergency. Please review
the location of exits, alarms and fire equipment on your floor plan, displayed behind the guest room door.
In case of fire
• Remain calm
• Stay low in smoke-filled areas.
• Press the Emergency button on your telephone.
• Exit the room and close the door.
• Do not use the quest lifts.
• Proceed to the nearest staircase and walk down until vou exit the building.
If the fire is outside your room
• We advise you to stay in your room until further instructions are given from the Hotel's crisis response team.
• Press the Emergency button to let the Hotel Management know your location.
If you decide to leave your room
• Check the door handle and frame for heat. If they are not hot, open the door carefully, keeping as low as you can.
• Proceed to the nearest fire exit, leave the building and go to the hotel's designated evacuation area.
If the door is hot
• Stay in your room and keep the door shut.
• Turn off the air conditioner.
• Fill the bathtub with water so that you have water supply.
• Place wet towels along the bottom of the door and over any vents where there is smoke.
• Stay as low as you can and most importantly, stay calm.
Guest Keycar d s
Your key card is programed especially for you upon your arrival. Please ensure to carry it with you at all times until your departure.
Should you misplace your card or need an additional one, please visit the Front Desk at the lobby.
Lif t
Our lifts are designed for your security and safety. Guests must use their keycard for floor access when using the lift.
Please refrain from assisting those without such keycard from accessing the guest floors.
Fire, Life and Safety
Conrad Manila has one of the most advanced fire, life and safety systems available, including smoke detectors,
an extensive sprinkler network and an evacuation program developed by professionals.
A professionally trained team is on standby in the unlikely event of an emergency.
V aluables
For your protection and convenience, we provide a safety deposit box in the closet of your guest room and at the Front Desk.
The hotel will not be held responsible for any loss or damages to the property of its guest.
Privacy
Should you wish not to be disturbed, simply turn on the "Do Not Disturb" light and double lock your door.
A safety latch and door-view port are also provided for added security.