PENJELASAN TEMA DIKLATPIM TINGKAT II

• "... the slowness, the ponderousness, theroutine, the complication of procedures andthe maladapted responses of thebureaucratic organization to the needs whichthey should satisfy" (Crozier, 1964, p 3)• "... the bureaucratic system of organizationis primarily characterized by the existence ofa series of relatively stable vicious circlesthat stem from centralisation andimpersonality" (Crozier, 1964, p 193)