National Hardwood Magazine - March 2017

Same-day shipping

Same-day shipping services are not uncommon at New River Hardwoods, a lumber manufacturer, which operates modern mills, lumber and log yards, dry kilns, and secondary manufacturing facilities. New River Hardwoods Inc.: A Long-Standing Commitment to Safety, Quality, Customer Service ” We pride ourselves in our quick response times and our ability to respond within one day and then have the products to their final destination within a day or two. ” – Wayne Law, President, New River Hardwoods Inc. Mountain City, TN–It’s not unusual for a customer to call New River Hardwoods Inc., headquartered here, on a Friday morning and then receive notice that the requested order was already loaded, out the door, and on the road that very afternoon. Many times, in fact, that load of lumber will be as far away as Texas by Monday morning, sitting at the customer’s warehouse and ready to use. This type of same-day shipping service is fairly common for New River Hardwoods, a lumber manufacturer, which operates modern mills, lumber and log yards, dry kilns, and secondary manufacturing facilities. “We pride ourselves in our quick response times,” said Wayne Law, president, “and our ability to respond within one day and then have the products extends to the company’s export operations, which are also time-sensitive and in need of quick attention. And the orders aren’t always straightforward 22 MARCH 2017 NATIONAL HARDWOOD MAGAZINE

New River Hardwoods’ Mountain City operations began in 2003 and has grown into one of Tennessee's largest integrated Hardwood lumber producers with an annual production exceeding 20 million feet of green lumber. New River Hardwoods Inc., located in Mountain City, TN, and its staff specialize in Poplar, Red and White Oak, Hard and Soft Maple, Ash, Hickory, Basswood and Cherry, mostly in 4/4, 5/4 and 8/4 thicknesses. Pictured is the sawmill team at New River Hardwoods. There are currently 70 employees at the company with 15 additional hires in 2017 as a second shift will be added to the sawmill. New River Hardwoods produces 4 million feet of millwork products annually. high number of mixed loads for both domestic and international shipments. “We very rarely ship a single species or grade of lumber on one full load,” Law explained. “In fact, there are times when the loads of lumber leaving our yards will contain eight or nine different products—all of which are going to one customer.” New River Hardwoods’ Mountain City operations began in 2003 and has grown into one of Tennessee's largest integrated Hardwood lumber producers with an annual production exceeding 20 million feet of green lumber, 10 million feet of kiln-dried lumber and 4 million feet of millwork products. There are currently 70 employees with 15 additional hires in 2017 as a second shift will be added to the sawmill. New River Hardwoods’ top priority is to provide a “Running Right – Running Safe” is central to a culture of safety, quality and professionalism. Working closely with TN OSHA and employees, New River has had over four years of no lost time accidents and a rapidly declining workers compensation cost. Pallets of lumber stored in New River Hardwoods’ kiln-dried warehouse are pictured. The company produces 10 million feet of kiln-dried lumber each year. At Mountain City, New River Hardwoods operates a highly of Lexington, NC, as well as a millwork facility. The sawmill will produce about 20 million feet in 2017 using a Salem dou- Please turn to page 57 MARCH 2017 NATIONAL HARDWOOD MAGAZINE 23