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Important numbers<br />
English<br />
In the Netherlands:<br />
Prepaid line 1 2 4 4<br />
Voicemail 1 2 3 3<br />
Check your call credit * 1 0 1 #<br />
Check the validity of<br />
your call credit * 1 0 6 #<br />
Top up your credit 1 2 4 4<br />
Customer service 0900 1612 000<br />
(€ 0,15 p/m + additional costs of using<br />
your mobile phone)<br />
From abroad:<br />
Prepaid lijn 1 2 4 4<br />
Voicemail 1 2 3 3<br />
Check your call credit * 1 0 1 #<br />
Check the validity of<br />
your call credit * 1 0 6 #<br />
Top up your credit 1 2 4 4<br />
Customer service info@ortelmobile.nl<br />
You can top up your call credit by using<br />
one of 2 methods, depending on the<br />
country from which you are making<br />
the call:<br />
1. Call 1 2 4 4 or<br />
2. Call +31 61200 1244<br />
When you are abroad you can use your<br />
mobile phone to listen to your voicemail<br />
by using one of 2 methods, depending<br />
on the country from which you are<br />
making the call:<br />
1. Call 1 2 3 3 or<br />
2. Call +31 6 1200 1 2 3 3<br />
Customer Service<br />
<strong>Ortel</strong> <strong>Mobile</strong> has its own Customer<br />
Service. If you have any question you<br />
can contact them on 0900 1612 000<br />
(€ 0,15 p/m + additional costs of using<br />
your mobile phone)<br />
Openings hours of our<br />
Customer Service*:<br />
Monday till Friday:<br />
From 8.00 hours – 22.00 hours<br />
Saturday and Sunday:<br />
From 9.00 hours – 17.00 hours<br />
*opening hours might change so please check www.<br />
ortelmobile.nl for the latest information<br />
For General Terms and Conditions please check<br />
www.ortelmobile.nl<br />
www.ortelmobile.nl<br />
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