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(011) 3044-1241 gustavoayala@uol.com.br

(011) 3044-1241 gustavoayala@uol.com.br

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O Lucro Ruim (Cont.)<<strong>br</strong> />

Já o especialista em lucratividade Fred<<strong>br</strong> />

Reichheld, diz que Lucros Ruins são aqueles<<strong>br</strong> />

obtidos à custa das relações <strong>com</strong> o cliente.<<strong>br</strong> />

Todas as vezes que um cliente se sente<<strong>br</strong> />

enganado, maltratado, ignorado ou coagido, os<<strong>br</strong> />

LUCROS obtidos desses clientes são RUINS.<<strong>br</strong> />

Para informaçõ<<strong>br</strong> />

ções ligue (<strong>011</strong>) <strong>3044</strong>-<strong>1241</strong> <strong>gustavoayala@uol</strong>.<strong>com</strong>.<strong>br</strong><<strong>br</strong> />

Gustavo Adolfo Ayala<<strong>br</strong> />

um dia de furia.avi

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