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AİREXPRESS CARGO FREIGHT & EXPRESS

Kargo Yönetim Çözümleri

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Scheduling<br />

WNS facilitates the creation and maintenance of<br />

flight schedules six months prior to departure<br />

based on route performance (which is determined<br />

by the load factor) and tactical as well as seasonal<br />

changes. The solution is designed for the<br />

development, optimization and economic<br />

evaluation of long and medium-term airline<br />

schedule scenarios. The expertise of the WNS<br />

team ensures accurate and timely creation and<br />

maintenance of the flight schedules.<br />

The WNS Value<br />

The WNS Cargo Services team successfully manages approximately<br />

250,000 scheduling transactions per annum for a leading<br />

European airline. It has delivered on a turnaround time (TAT) of as<br />

early as two weeks prior to the commencement of a new season<br />

with an accuracy of 98 percent.<br />

Offloads Re-booking<br />

WNS helps its clients by re-booking all offloaded<br />

consignments on the first available flights,<br />

thereby meeting the recovery promised to the<br />

customers. It also provides a real-time update on<br />

consignment status.<br />

The WNS Value<br />

The WNS Cargo Services team successfully manages 350,000<br />

transactions per annum for a leading European airline. It has<br />

consistently delivered on a TAT of one hour with an accuracy of<br />

98 percent.<br />

Flight Optimization<br />

WNS facilitates decision-making regarding<br />

acceptance and rejection of booked<br />

consignments based on the type of aircraft,<br />

flight configuration, dimensions of freight and<br />

prevailing commodity rates. It also helps the<br />

clients by offering alternate solutions such as<br />

different flight service or acceptable freight rate.<br />

Flight load plan is also prepared keeping the<br />

objective of maximum utilization of space on a<br />

flight as the top-most priority.<br />

The WNS Value<br />

The WNS airline solutions team handles close to 450,000<br />

optimization transactions per annum with 98 percent accuracy and<br />

a TAT of one hour. It enables clients to evaluate and improve<br />

utilization of cargo space.<br />

Rates Updation<br />

WNS provides the full range of business processes<br />

related to commercial rates, which start from<br />

updating the clients' pricing database. WNS's<br />

domain expertise helps clients operate at<br />

maximum efficiency. The WNS team works with<br />

the pricing departments of clients to automate<br />

published rates, Web channels and private rates.<br />

The WNS Value<br />

The WNS airline solutions team handles close to 212,000 such<br />

transactions per annum with a TAT of 24-48 hours and 98 percent<br />

accuracy levels.<br />

Pre-flight Audit Services<br />

Airlines require an effective way to manage their<br />

contractual and commercial relationships with<br />

customers from establishing accurate rates and<br />

delivering accurate bills on landing. If the process<br />

is not performed with speed and accuracy, it can<br />

result in loss of revenue due to under-billing and,<br />

more seriously, loss of clients, in case of<br />

over-billing. WNS provides its clients reporting on<br />

over- and under-billing of cargo assignments using<br />

centralized rates and the client's workflow<br />

management tool.<br />

The WNS Value<br />

The WNS team has had extensive experience in pricing audits for<br />

leading European carriers. It has conducted 240,000 pre-invoice<br />

audit transactions and 360,000 pre-invoice audit surcharge<br />

transactions per annum on a TAT of 96 hours with an accuracy of<br />

95-98 percent. WNS provides the advantage of:<br />

§Highlighting under-billing to the carrier on a regular basis<br />

§Amending rate sheets to ensure revenue protection<br />

§Providing information on the defaulters<br />

§Releasing onshore staff from the low-end activity of manual<br />

processing to focus on high-end activities<br />

§For example, low-end activity of monitoring to the high-end activity<br />

of analysis<br />

www.wns.com | 05

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