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Plan Your Event<br />
Welcome to the <strong>Gathering</strong> by Chartwells! Our mission is to provide you with exceptional quality, exceptional service and a<br />
creative cutting-edge culinary experience. Our professional staff is available to assist in planning your special event Monday-<br />
Friday 8:00am - 4.30pm. Please contact our catering coordinator at 817-272-2304 for customized service and menus.<br />
Policies & Procedures<br />
To ensure optimal selection and the best possible service we<br />
kindly ask that events be booked at least seven business days<br />
in advance. We understand events arise unexpectedly and we<br />
will do our best to accommodate your needs.<br />
Guest Counts<br />
We kindly request a confirmed number of guests be specified 3<br />
business days prior to the event. This number is considered the<br />
guaranteed guest count that you will be invoiced.<br />
Event Time<br />
Events are billed in four-hour increments. Events exceeding the<br />
four-hour limit will be subject to additional service charges of<br />
$50 every half hour.<br />
Cancellation<br />
We kindly request cancellations be made five business days<br />
prior to the contracted event date. Less than a 5 day notice will<br />
incur a 50% cancellation fee.<br />
Tax Exempt<br />
We request tax-exempt forms be emailed to our office three<br />
business days prior to the event.<br />
Water Setup<br />
Pitchers of water or large dispensers are available for<br />
conferences, lectures and meetings on campus. <strong>The</strong> charge is<br />
$.59 per person, with a minimum charge of<br />
$5.90.<br />
Leftovers<br />
Due to health regulations and for the safety of our guests, food<br />
not consumed may not be taken from catered events.<br />
Billing & Payment<br />
Please provide a cost center and an official occasion expense<br />
form at time of confirmation. <strong>The</strong> signed invoice and OOEF are<br />
confirmation your event is on our schedule. Not receiving<br />
confirmation forms 3 days prior to your event date will result in<br />
event cancellation.<br />
Serviceware and China<br />
All disposable serviceware will be furnished as accompaniment<br />
to all items purchased. Some exceptions apply to orders being<br />
picked up. We provide high quality disposable plastic ware.<br />
China and glassware are available for an additional charge of<br />
$3.50 per person for events outside of the University Center<br />
Linen<br />
Linens for the Catering Tables are included with your food or<br />
beverage order. Additional linen and skirts (for guest and<br />
registration tables) are available for an additional charge and<br />
requests must be made in advance<br />
Table Covers $25 each<br />
Dietary Restrictions<br />
Special diets are accommodated upon request, we kindly<br />
request that your needs be submitted as soon as possible.<br />
Meeting Room and Equipment<br />
Please reserve all non-food related equipment by contacting<br />
University Center Operations at 817-272-2929. This will include<br />
room reservation, set and room configuration, audio visual and<br />
other general information in the University Center<br />
External Clients<br />
A 50% deposit is required upon event confirmation. <strong>The</strong><br />
balance must be paid in full 3 days prior to your event date.<br />
85" Square Table Cloth $10.99 each<br />
Linen Napkins $.50 each<br />
<strong>The</strong> <strong>Gathering</strong><br />
In case of emergency please contact Gabriel Cruz, Director of Catering at 817-233-2969