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Edition Special<br />
PAGE 5<br />
So I sat down with all the Managers<br />
and Directors in the organization to<br />
explore some combinations and went<br />
to Tom Taris and Vikram Nangia with a<br />
few names. Fortunately, in hindsight,<br />
Vikram wasn’t quite impressed with<br />
any of the options that we suggested<br />
and Tom had one question for us,<br />
‘What are we actually doing?’ We Test,<br />
We remediate and we manage<br />
accesses, so, voila! Testing,<br />
Remediation and Access Management<br />
–TRAM. Today, if we look back and<br />
wonder whether it shook up things a<br />
bit? It did! The System Assurance got a<br />
name which was primarily their task,<br />
day in and day out, the Remediation<br />
team got a new identity for<br />
themselves and BUSA now referred to<br />
themselves as those who manage and<br />
not just create or administer accesses.<br />
The way this addressed the second<br />
challenge was, it started becoming<br />
a known acronym across GSN,<br />
some people liked it, some laughed<br />
at it, but overall it was a great<br />
visibility booster for us. That was,<br />
however, half the job done. It was<br />
now imperative for people inside<br />
the organization to encourage the<br />
usage of this name ‘TRAM’. The<br />
Directors were advised to use the<br />
word ‘TRAM’ every once in a while<br />
in their staff meetings, BURs and<br />
even informal interactions.<br />
Gradually, once we start referring<br />
ourselves as TRAM, rather than the<br />
patriarchal names SA or BUSA, the<br />
relevance and the popularity of this<br />
acronym will increase, which will in<br />
turn have far reaching benefits for<br />
us as a unit