GLOBAL

Financial Highlights (For the financial year ended 31 March)Proforma GroupSales S$ millionProfit After Taxation S$ million605040CAGR: 33%42.050.34.54.03.53.0CAGR: 45%2.84.13028.42.52.02.0201.5101.00.5Competitive Strengths00.0FY01 FY02 FY03 FY01 FY02 FY03Business StrategyNicholas Sims LeeseChairmanCynthia Poa Kheng BeeChief Executive OfficerSerene Ali TanChief Operating OfficerFranchisee of a global brand - GNC• As a franchisee of a global brand name, we arein a good position to source for, negotiate andprovide the latest available nutraceutical products• The GNC Group is the largest US specialty retailerof nutraceutical productsStrong track record in Singapore• We have an extensive network of 56 GNC retailoutlets• We have received various awards from the GNCGroup for successful retailing efforts over the last5 yearsBroad range of products• With a range of over 1,500 products, we are ableto adequately cater to the needs of our customersCustomer-service oriented approach in sales• We conduct structured training programmes forour sales staff and havean in-house team ofnutritionists, who areavailable to attend tocustomers' queries onproductsStrong managementteam• Key management team has extensive experienceand knowledge of the nutraceutical industry• Together with a core team of retail and wholesalemanagers, we have extensive experience in settingup and managing retail outletsLoyal customer base• We have the support of a loyal customer base ofmore than 175,000 members under our GNC VIPcard programme, of which about 20% arerecurring customersBuild on good relationship with GNC Group• With GNC Inc's continued marketing andpromotional support, to aggressively expand ouroperations and enhance the GNC brand nameIncrease market share by• Continuing to emphasize sales of our existing brands• Expanding the range of product offerings• Enhancing brand awareness throughaggressive marketing• Locating our retail outlets at highly visible andaccessible venues• Focusing and improving on the level of customerservice• Increasing staff training on product knowledge andcustomer handlingSecure more exclusive distribution rights• Seek opportunities to secure exclusive distributionrights from established and leading nutraceuticalmanufacturersOffer a variety of brands/products• Expand our product range by increasing the linesof products under our existing product brands andsigning up new brandsCapitalise on strong regional growth• Pursue regional retail sales by opening more GNCretail outlets in Singapore, Malaysia, Brunei andother US military and naval bases in Japan andKorea• Establish GNC retail outlets in the PRC, possiblythrough joint ventures• Expand our wholesale distribution of products ofthird party international brands and of ourproprietary L.A.C. brands in regional countries