Elektronischer Durchlauferhitzer DEX - Clage GmbH
Elektronischer Durchlauferhitzer DEX - Clage GmbH
Elektronischer Durchlauferhitzer DEX - Clage GmbH
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<strong>DEX</strong> ELECTRONIC MPS ®<br />
Repairs must only be carried out by<br />
authorised professionals.<br />
If a fault in your appliance cannot be<br />
rectified with the aid of this table,<br />
please contact the service organisation<br />
of your importer or the Central<br />
Customer Service Department at<br />
CLAGE. Please have the details of the<br />
typeplate at hand.<br />
CLAGE <strong>GmbH</strong><br />
Central Customer Service<br />
Pirolweg 1–5<br />
21337 Lüneburg<br />
Tel.: (+49)4131 89 01-40<br />
Fax: (+49)4131 89 01-41<br />
E-Mail: service@clage.de<br />
5. Troubleshooting and service<br />
Your instantaneous water heater <strong>DEX</strong> was manufactured conscientiously and checked<br />
several times before delivery. Should malfunctions nevertheless occur, it is usually only<br />
due to a bagatelle. First attempt to switch the house fuses off and on again in order to<br />
reset the electronics. Next, try to remedy the problem with reference to the following<br />
table. In doing so, you will avoid unnecessary expense of customer service assistance.<br />
Problem Cause Solution<br />
Water stays cold, digital<br />
display does not light up<br />
Display flashes error message<br />
“Er“<br />
Flow rate of hot water too<br />
weak<br />
Selected temperature is not<br />
reached , decimal point lights<br />
up<br />
Selected temp. is not reached ,<br />
decimal point does not light<br />
Decimal point flashes<br />
No response upon keypress<br />
10<br />
Master fuse<br />
tripped<br />
Renew or activate fuse<br />
STDB tripped Reset STDB by customer service<br />
Control system<br />
has switched off<br />
Outlet fitting dirty<br />
or calcified<br />
Fine filter dirty or<br />
calcified<br />
Water flow rate<br />
too high<br />
Cold water has<br />
been added via<br />
the tap<br />
Inlet temperature<br />
exceeding nominal<br />
temperature<br />
Hood is not fitted<br />
properly<br />
Switch fuse off and on. If “Er“<br />
still flashes contact customer<br />
service<br />
Clean shower head, jet<br />
regulator or sieves<br />
Let clean fine filter by customer<br />
service<br />
Reduce water flow rate at the<br />
tap<br />
Tap hot water only; set<br />
temperature for use<br />
Reduce inlet temperature<br />
Refit the hood properly
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