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Samo - Catálogo - 2019 - 77

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Policril Flex<br />

Ciao<br />

America America quattro America quattro SP Alter<br />

Polaris<br />

Bath Screens<br />

Wannenaufsätze<br />

e-samo web services<br />

WHY e-samo?<br />

e-samo is part of the set of services with high added value that <strong>Samo</strong> offers its customers as a development of the partnership. In a world in<br />

which instantaneous access to information has become a dominant variable, e-samo is the instrument created by <strong>Samo</strong> by means of which<br />

every customer can access information in a timely and exhaustive manner, guaranteeing professionalism and improving the service to the endcustomer.<br />

Thanks to this web platform, e-samo lets users access the complete process for managing their orders, from entering their purchase<br />

order, to checking the availability of the articles, to monitoring their status all the way to direct interaction with our in-house personnel.<br />

WHAT THE SAMO PORTAL IS<br />

The portal is the starting point for the e-samo services network, a door thrown open into the world of the<br />

information available in <strong>Samo</strong>: and all this through a single access point.<br />

Customers, Agents, Service centres, Architects, etc. can access a vast quantity of content, information, services and existing<br />

applications shared with colleagues, customers, partners and suppliers.<br />

The <strong>Samo</strong> portal carries out three important functions:<br />

- it makes it possible to enter purchase orders speedily.<br />

- it brings together and organizes the enormous quantity of data generated and spread throughout the company and presents it<br />

as information to users through a simple and intuitive web interface.<br />

- It puts all the actors in the supply chain into contact and allows them to dialogue directly.<br />

The advantages that <strong>Samo</strong> proposes to generate for all its customers are:<br />

- greater decisional strategy through access to aggregated information, resident in different systems and in<br />

different physical positions.<br />

- consistent view of the company’s informative organization which lets customers easily find the information<br />

they want by means of a single intuitive interface.<br />

- direct links to reports, analyses, queries and data regarding information acquired.<br />

Info & Service<br />

382 samo<br />

To learn more connect to the portal: http://bit.ly/portalsamo<br />

or write to: portal@samo.it

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