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MediaAcT

How fragile is media credibility? Accountability and transparency in journalism: research, debates, perspectives Final Research Report | Media Accountability and Transparency in Europe

How fragile is media credibility? Accountability and transparency in journalism: research, debates, perspectives
Final Research Report | Media Accountability and Transparency in Europe

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Action!<br />

By TOBiAS eBerwein<br />

how media research can have a lasting<br />

impact on journalists and the public<br />

How can media research have a lasting impact on the behaviour of journalists<br />

and other social actors? Why is it that so many newsrooms have<br />

no discernible interest in any kind of academic analyses, while for many<br />

researchers their main motivation is in initiating a wide social debate on<br />

the quality of the media, thus contributing to journalism’s advancement?<br />

There have been countless discussions on the question of the relevance of<br />

academic research – and media studies in particular (see Fengler, Eberwein<br />

and Jorch, 2012). Despite many attempts to bridge the gap between journalism<br />

and academia, at best, the relationship between them still seems to<br />

be ambivalent in most European countries. As the comparative survey by<br />

the multinational <strong>MediaAcT</strong> consortium demonstrates, media research<br />

hardly receives any attention from journalists across Europe (and the Arab<br />

world). When asked what impact journalistic practitioners give to the academic<br />

analysis of journalism, as compared to other Instruments of Media<br />

Accountability (MAIs), such as press councils, ombudspersons or media<br />

criticism on the social web, a mere 19% of respondents claimed that it had<br />

at least some influence on their behaviour. Only few other MAIs received<br />

worse ratings (for more details see Fengler, Eberwein, Mazzoleni, Porlezza<br />

and Russ-Mohl, forthcoming). Do most initiatives by media scholars to<br />

launch a public debate on media performance and correcting journalistic<br />

mistakes simply vanish into thin air?<br />

Transgress the academic boundaries<br />

In order to cope with this problem, the <strong>MediaAcT</strong> project devised a way<br />

to change this: major research results that have been generated over the<br />

project’s life, the past 31/2 years, are not only being published in the traditional<br />

form of academic papers, but also in other media formats that<br />

can help to address all stakeholder groups with an interest in a free and<br />

pluralistic media landscape – most notably media practitioners and the<br />

public. The collection of articles and essays in this journal may serve as<br />

one example – summarising the project’s findings and presenting them<br />

in an easily accessible form, not the conventional mode of academic writing.<br />

To illustrate the benefit of well-functioning Media Accountability<br />

Instruments, the project also identified many international best-practice<br />

examples and these are presented in a guidebook for journalists and newsrooms<br />

(see box below).<br />

Let’s start! Online and offline training<br />

Moreover the project participants developed two online platforms that are<br />

intended to highlight the societal relevance of the discussion about media<br />

accountability and transparency: one of them, a web-based training tool<br />

for journalists, is integrated in the project’s homepage on the web (http://<br />

www.mediaact.eu); the other, a dynamic website for bloggers and other<br />

interested citizens, is accessible under http://www.mediaspeak.org.<br />

For the journalist’s training tool, the <strong>MediaAcT</strong> consortium developed<br />

a seminar series on media accountability. It consists of 14 separate sessions<br />

on topics ranging from theoretical perspectives and insights into the concepts<br />

of media self-regulation and co-regulation, to a practical introduc-<br />

tion to the functionality of different MAIs, such as press councils, codes of<br />

ethics, ombudspersons, media journalism and the particular potential of<br />

web-based accountability processes. Each session is accompanied by a set<br />

of Powerpoint slides, ready to use in a classroom setting. In addition, the<br />

training tool also includes a variety of flash cards for key terms, suggested<br />

reading assignments, a collection of case studies on characteristic ethical<br />

dilemmas in journalistic practice and multimedia elements (e.g. video interviews<br />

with international experts in the field). All materials draw on the<br />

research from the <strong>MediaAcT</strong> project, communicating key findings from<br />

its studies that directly relate to everyday work in the newsroom.<br />

The <strong>MediaAcT</strong> citizens’ platform is dynamic and interactive. It collects<br />

critical blog posts by media users about journalistic misbehaviour<br />

and offers room for public discussion. The site also presents different codes<br />

of conduct for media professionals and provides simple instructions about<br />

how to make complaints if these codes are disobeyed. Moreover, it also<br />

works as a forum to connect other decentralised citizen initiatives on media<br />

criticism and accountability.<br />

Both the citizen platform and the training tool are unconventional<br />

ways of presenting the findings of an academic survey. Nonetheless, they<br />

not only serve their audiences in professional journalism and civil society<br />

– but also media researchers in their long struggle to bridge the gap between<br />

themselves and their objects of study.<br />

lInks<br />

website of the <strong>MediaAcT</strong> project: http://www.mediaact.eu<br />

<strong>MediaAcT</strong>’s online platform for journalists and citizens:<br />

http://www.mediaspeak.org<br />

fUrThEr rEAdIng<br />

Bichler, klaus; harro-loit, halliki; karmasin, Matthias; kraus,<br />

daniela; lauk, Epp; loit, Urmas; fengler, susanne; schneider-<br />

Mombaur, laura (2012): Best practice guidebook: Media<br />

Accountability and Transparency across Europe. Url: http://<br />

www.mediaact.eu/fileadmin/user_upload/guidebook/<br />

Best_practice_guidebook_new.pdf<br />

fengler, susanne; Eberwein, Tobias; Jorch, Julia (eds.)<br />

(2012): Theoretisch praktisch!? Anwendungsoptionen<br />

und gesellschaftliche relevanz der kommunikations- und<br />

Medienforschung. konstanz: Uvk.<br />

fengler, susanne; Eberwein, Tobias; Mazzoleni, gianpietro;<br />

porlezza; colin; russ-Mohl, stephan (eds.) (forthcoming):<br />

Journalists and Media Accountability. An International study<br />

of news people in the digital Age. new york etc.: peter lang.<br />

Index | Editorial | Birds-eye view | Opening the toolbox<br />

| Zoom-in on the newsroom | Media landscapes

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