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Farewell to the white box - New Store Europe

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10<br />

ShopReports C&A, Cologne<br />

WINFRIED LAMBERTZ<br />

<strong>Farewell</strong> <strong>to</strong> <strong>the</strong> <strong>white</strong> <strong>box</strong><br />

The clothing company C&A has developed a new s<strong>to</strong>re design for its large<br />

branches and has implemented it for <strong>the</strong> first time in its long-established shop<br />

in Cologne’s Schildergasse. The main characteristics are <strong>the</strong> segmentation<br />

in so-called style worlds and a new, trendy colour concept.<br />

w Since it first opened its doors on 13 September 1913 <strong>the</strong><br />

C&A branch in Cologne’s Schildergasse has undergone countless<br />

alterations and modernisations. The latest comprehensive conversion,<br />

which was completed only recently, constitutes a new<br />

miles<strong>to</strong>ne in <strong>the</strong> almost 100-year existence of not only <strong>the</strong> shop,<br />

but also its managing company, C&A Mode KG in Düsseldorf. The<br />

Cologne flagship s<strong>to</strong>re is indeed a pilot for a seminal new shopfitting<br />

concept which <strong>the</strong> fashion group wants <strong>to</strong> use in all future<br />

modernisations of its large outlets in Germany.<br />

On a sales area of some 13,000 sqm, spread across seven levels,<br />

<strong>the</strong> s<strong>to</strong>re on Germany’s most frequented shopping mile boasts<br />

C&A’s largest range of ladies’, men’s and children’s clothing. After<br />

<strong>the</strong> eleven-week conversion, <strong>the</strong> private labels continue <strong>to</strong> set <strong>the</strong><br />

<strong>to</strong>ne on <strong>the</strong> spacious sales floors, only no longer in <strong>the</strong> form of<br />

brand shops, but as an integral part of a so-called style world,<br />

which in <strong>the</strong> ladies’ section is subdivided in “Classic” and “Modern”,<br />

and in <strong>the</strong> gents’ section in “Casual” and “Formal”. The different<br />

“worlds” are accentuated and at <strong>the</strong> same time segmented<br />

by different graphic areas and presentation concepts. Whereas in<br />

<strong>the</strong> past <strong>the</strong> individual groups of merchandise were concentrated<br />

in a single point of sale (for instance: all men’s shirts on <strong>the</strong><br />

ground floor), C&A now organises its ranges according <strong>to</strong> styles.<br />

The cus<strong>to</strong>mers currently find <strong>the</strong> classic <strong>white</strong> or blue shirts in<br />

<strong>the</strong> vicinity of <strong>the</strong> suits and <strong>the</strong> checked shirts in <strong>the</strong> “Casu-<br />

05_2010


p The style world aimed at <strong>the</strong> young target groups<br />

al” department. The same principle of tearing ranges apart will,<br />

however, in <strong>the</strong> future only be applied in <strong>the</strong> larger C&A outlets.<br />

As far as <strong>the</strong> colour concept is concerned, <strong>the</strong> revamped shop<br />

marks a real U-turn. At C&A <strong>the</strong> general appearance of <strong>the</strong> sales<br />

05_2010<br />

The Cube+ connec<strong>to</strong>r<br />

Building beautiful furniture made easy.<br />

Time after time.<br />

Pho<strong>to</strong>s (3): C&A<br />

C&A, Cologne ShopReports<br />

p Dark shades, also in <strong>the</strong> ladies’ underwear section<br />

p The “fashion plazas“ act as an additional shop-window inside <strong>the</strong> shop<br />

11<br />

areas has for a long time been dominated by <strong>white</strong> <strong>to</strong>nes. Now<br />

<strong>the</strong> interior design presents itself in a combination of dark red<br />

(walls), anthracite (ceilings) and natural wood shades (floors).<br />

Such colour combinations are decidedly in vogue and <strong>the</strong>y now<br />

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12<br />

ShopReports C&A, Cologne<br />

p A clearly enhanced ambient<br />

also make <strong>the</strong>ir entrance at C&A. The result is a darker spatial<br />

effect, which nowadays can also be observed in o<strong>the</strong>r fashion<br />

s<strong>to</strong>res such as H&M, for instance. C&A continues <strong>to</strong> fit <strong>the</strong><br />

downlights and mounted spots with 35-watt light sources. The<br />

spotlights on <strong>the</strong> walls are in part equipped with 70-watt lamps<br />

– at one time that used <strong>to</strong> be 150 watts. As far as LEDs are<br />

concerned “we haven’t yet found anything that really works on<br />

<strong>the</strong> sales floor”, says Ralf Richters, head of <strong>the</strong> C&A Building &<br />

Shopfitting department. The first tests with LED light at C&A are<br />

planned for next year.<br />

On each sales level <strong>the</strong> cus<strong>to</strong>mers are welcomed by so-called<br />

fashion plazas, display arrangements which act as addition-<br />

al shop-windows inside <strong>the</strong> s<strong>to</strong>re. “To us <strong>the</strong> fashion plaza is<br />

a shop-window that one can walk in<strong>to</strong> and where sales are<br />

made”, Hermann Jörg of C&A Mode KG explains. That way <strong>the</strong>re<br />

is always a clear link between <strong>the</strong> actual shop-window and <strong>the</strong><br />

“plaza” displays on <strong>the</strong> ground floor. In those plazas a functional<br />

modular aluminium system is used, which <strong>the</strong> retailer can<br />

assemble and set up himself with only a couple of <strong>to</strong>ols. The<br />

system guarantees flexibility, as a new staging can be created<br />

at all times.<br />

On <strong>the</strong> whole <strong>the</strong> visual merchandising in <strong>the</strong> C&A s<strong>to</strong>re shows<br />

obvious changes compared <strong>to</strong> before, as is exemplified by <strong>the</strong><br />

new, all-embracing jeans concept for <strong>the</strong> “Women”, “Men”, “Clock-<br />

OBV_Anzeige_GB_184_5_x_62_5.indd 1 21.01.10 10:37<br />

05_2010<br />

Pho<strong>to</strong>: Liganova<br />

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house” and “Kids” areas, for instance. The basis for <strong>the</strong> new concepts<br />

in <strong>the</strong> lounge and entrance areas is that of a pallet look,<br />

which can also be found on <strong>the</strong> wall elements and in <strong>the</strong> highlight<br />

zones. In <strong>the</strong> design of <strong>the</strong> highlight walls in <strong>the</strong> “Modern” and<br />

“Classic World” areas “individual concepts have been developed,<br />

focusing on modular extension possibilities”, <strong>the</strong> visual merchandising<br />

specialists of Stuttgart-based Liganova assert.<br />

Part of <strong>the</strong> new C&A concept is also a comprehensive range of<br />

services, including two cinema corners and play areas for <strong>the</strong><br />

children, a workshop for alterations, a baby changing room and<br />

Contact:<br />

www.CundA.de<br />

05_2010<br />

<strong>New</strong> S<strong>to</strong>re <strong>Europe</strong> Deutschland GmbH • Kasseler Landstr. 5 • 37213 Witzenhausen<br />

Tel + 49 5542 6006 0 • Fax +49 5542 6006 9088 • info-de@news<strong>to</strong>reeurope.com<br />

C&A, Cologne ShopReports<br />

p The gents’ style world is subdivided in “Casual“ and “Formal“ p Jeans presentation with expressive visual merchandising<br />

• Grocery & Convenience<br />

• Electronics & Telecom<br />

• Fashion & Footwear<br />

• Books & Media<br />

• Pharmacy & Cosmetics<br />

• Restaurants & Hotel<br />

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13<br />

luggage lockers. And, finally, internet terminals and WLAN are<br />

available on all floors free of charge.<br />

On <strong>the</strong> outside C&A sets new accents <strong>to</strong>o. Large, neon-backlit<br />

displays over <strong>the</strong> entrance area draw <strong>the</strong> attention of <strong>the</strong> passers-by<br />

<strong>to</strong> <strong>the</strong> building. Changes in air curtain technology made<br />

it possible <strong>to</strong> increase <strong>the</strong> height of <strong>the</strong> entrance area by 60 cm,<br />

which makes it look decidedly larger.<br />

Pho<strong>to</strong>: Liganova

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