Winners of “Logistics Genius 2011” have been - Hellmann ...
Winners of “Logistics Genius 2011” have been - Hellmann ...
Winners of “Logistics Genius 2011” have been - Hellmann ...
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
COUNTRY-REPORT<br />
12<br />
ExCITING VARIETy WITHIN THE HElIOS pROGRAM:<br />
pROjECT bOOM IN 2012<br />
Britta Kemper, <strong>Hellmann</strong> Osnabrueck<br />
For four years we <strong>have</strong> <strong>been</strong> live with<br />
HELIOS, and up until this point we <strong>have</strong><br />
never <strong>been</strong> so busy working on so many<br />
modules at the same time. At the moment<br />
our HELIOS Team is supporting 10<br />
projects in total, which involves planning,<br />
preparation and on-going support…<br />
The Worldwide “Classics“<br />
At this stage, we are experienced with our<br />
“classic modules” (Customer Relationship<br />
Management, Master Data Management,<br />
Human Resources and Self Service) and as a<br />
result we are able to bring new countries on<br />
board quite quickly, provided <strong>of</strong> course that<br />
the countries <strong>have</strong> made sufficient preparation,<br />
in terms <strong>of</strong> data cleansing within the<br />
legacy systems and laying the groundwork<br />
for new roles and responsibilities.<br />
The roll-out <strong>of</strong> our Customer Relationship<br />
Management is almost complete in all <strong>Hellmann</strong><br />
countries with an existing sales structure,<br />
and is at a much more advanced stage<br />
than the roll-out <strong>of</strong> other modules. Besides<br />
roll-out and support <strong>of</strong> the five modules, with<br />
which at least one country is working, many<br />
other different projects were started simultaneously…<br />
The „New Ones“ in the pipeline: Focus<br />
Germany<br />
In order to manage our land transport, we<br />
<strong>have</strong> found a solution for our future <strong>Hellmann</strong><br />
Transport Management System (HTM). This<br />
means that the project will now really start to<br />
gather momentum and we can make preparation<br />
for the pilot branch Crivitz.<br />
By implementing the Purchasing module,<br />
our internal order process will be a lot<br />
easier. We will create and maintain our<br />
purchase orders ourselves and, we will be<br />
able to track them in the system until the<br />
desired product (e.g. mobile phone, notebook,…)<br />
is delivered. The Travel Expense<br />
module is also coming up soon. This tool<br />
will help us to process our travel expense<br />
account easier and much faster. We are<br />
moving from a paper-based workflow to an<br />
automatic solution, therefore saving time,<br />
Module Specific Adaptations<br />
effort and enabling quicker repayment to<br />
the employee.<br />
Besides maintaining personal master<br />
data, the upstream recruitment process<br />
will be included in the integrated HELIOS<br />
system soon. In the future, we will be able<br />
to create and manage the whole process<br />
within this new HELIOS module - from the<br />
vacancy request, application arrival and selection<br />
process <strong>of</strong> internal and external applicants<br />
(e.g. interviews) to the recruitment.<br />
Within our Customer Excellence project we<br />
are moving forward as well. Main target<br />
is to gather our customer contacts across<br />
all entry channels and contact points (e.g.<br />
telephone, email,…) within the Customer<br />
Service. Therefore, two pilot branches <strong>have</strong><br />
<strong>been</strong> nominated (Bremen and Osnabrueck)<br />
and initial information events and process<br />
analyses are planned soon.<br />
You will hear from us regarding the implementation<br />
<strong>of</strong> the new modules in Germany. If<br />
All HElIOS MODUlES: SOFTWARE UpGRADE<br />
Verena Marks, <strong>Hellmann</strong> Osnabrueck<br />
As you might <strong>have</strong> already noticed, we<br />
<strong>have</strong> updated our HELIOS system in order<br />
to provide you with a more stable system<br />
as well as enhanced functionality. Therefore,<br />
we are working with the new system<br />
version since the end <strong>of</strong> July 2012.<br />
You find major modifications within the<br />
overall navigation, which carry different<br />
advantages for you.<br />
First <strong>of</strong> all the overview <strong>of</strong> your assigned responsibilities<br />
has become more concise by changing<br />
the flat work list to a hierarchic structure.<br />
Secondly, if you <strong>have</strong> set up certain favorites<br />
on the HELIOS homepage, you are now able<br />
to switch between your “Favorites” directly.<br />
Before the upgrade, this was only possible by<br />
navigating via the home button.<br />
Beyond these overall adjustments <strong>of</strong> the navigation<br />
you also find specific adaptions within<br />
each module (Picture on top).<br />
For further information about the update and<br />
the effects for the module(s) you are working<br />
with, check our HELIOS Wiki for updated training<br />
material. Just navigate through the legend<br />
on the left side and click on the respective mo-<br />
you want to get more information right now,<br />
please visit our HELIOS Wiki: http://wiki.hellmann.net/helios_enduser<br />
or send us a message<br />
to: helios-feedback@hellmann.net.<br />
Best regards, Your HELIOS Team <br />
dule to get access to the current training material.<br />
Also, feel free to contact your local key user.<br />
http://wiki.hellmann.net/helios_enduser/doku.<br />
php?id=comm:keyuser <br />
partner 02/12
Change language