Cool Chain Brochure 2013.pdf - Sofrigam

Presents the 12th Annual 

Pre-Conference Workshop Day: 28th January 2013 

www.coolchaineurope.com 

Two Day Conference: 29th–30th January 2013 

Congress Centre Basel, Switzerland 

Europe’s LargEst gathering of the Cool Chain and temperature 

Controlled Logistics Community: delivering the right quality vs. cost 

balance for your cold and ambient supply chains 

What’s new at Europe’s leading temperature 

control meeting? 

• Full day stream focused on supply chain integrity and 

security: how to ensure complete visibility throughout 

your supply chain and critical updates on the latest 

developments in live tracking technologies 

• Dedicated sessions to address the issues specific to small 

and mid-sized companies – most importantly, cost effective 

shipping for small batches! 

• Spotlight on emerging markets: Latin America with Humberto 

Laserna, Pfizer, Peru and India with Dr Ravi Prakash Mathur, 

Director Supply Chain Management, Dr. Reddy’s Laboratories 

• Debate and discuss case studies focused on improving 

relationships and communication with 3rd party 

collaborators to ensure a controlled yet agile supply chain 

• Learn how to protect your manufacturing materials in the 

cool chain from API manufacturing to intermediates 

storage and beyond 

Unrivalled networking opportunities with: 

, 450+ attendees 

, 40+ speakers 

, 60+ sponsors 

, 25+ countries in attendance 

, 106 attendees were brand 

new to Cool Chain Europe 2012 

, 5 streams in 2 days 

, 2 training days 

, 70+ VPs/Heads/Global 

Directors/Directors from 

pharma/bio in attendance 

, 39% of our pharma/bio 

audience are senior-level 

decision-makers 

Bringing you the largest, 

most highly attended cool 

chain and temperature 

control event in Europe 

Keynote speakers: 

Dr Ravi Prakash Mathur, Director Supply 

Chain Management, Dr. Reddy’s Laboratories 

Shirley-Ann Feld, Global Quality Supply Chain 

Deputy Director, Sanofi-Aventis 

get exclusive first hand insight from 

industry experts… 

Frederic Zwahlen, Vice President Supply Chain, 

Vifor Pharma 



Simon White, Director Quality Operations, 

Global Logistics & Supply, EMEA Region, Pfizer 

Steef van Amersfoort, Global Transportation & 

Warehousing Professional and Chairman Dutch 

Airfreight Shippers Council, Abbott 

Gudrun Schaefer, Head of Supply Chain 

Management, Medinova AG 

…and leading gDP regulators; 

registration 

inCLuDEs entrance to 

the 2013 awards ceremony! 

Dr. Mary Foster, Chair, Packaging and 

Storage Expert Committee, US Pharmacopeia 

Riekert Bruinink, Group Chairman of the PIC/S 

GDP Working Group, Member of the EMEA 

GDP Drafting, Dutch Health Care Inspectorate 

Ian Holloway, Senior Pharmaceutical Assessor, 

MHRA 

RegisteR NOW 

phONe: +44 (0) 20 7368 9300 email: enquire@iqpc.co.uk WeB: www.cooLcHAineurope.com

12th annual Cool Chain logistics europe 

monday 28th January – wednesday 30th January 2013 

Dear colleague, 

With anticipation of the new EMA GPD updates building, the emphasis 

is well and truly on the requirements for all 15-25 o C products to have a 

temperature monitored supply chain. Over the coming year, the face of 

logistics across the industry is set to change entirely. 

A recent community wide survey revealed that 81% of biopharma 

companies are outsourcing their ambient logistics 

…with 94% saying that finding costs effective services and solutions is the 

biggest challenge relating to the storage and transportation of controlled 

room temperature and ambient products – I’ll send you a copy of the full 

report soon. 

Having said this, the visibility of finished goods flowing through the supply 

chain still remains a critical issue. As well the alarming abundance of 

counterfeit pharmaceutical products within both industrialised and emerging 

markets has grown tremendously in the past 10 years. Couple this with the 

emergence of new technologies and we see live tracking and tracing methods 

being assessed and implemented at a higher rate than ever before. 

The 12th annual Cool Chain Logistics Europe meeting is back in Basel 

where you can address these challenges to help guide you through the new 

regulatory landscape and plan your temperature controlled, secure supply 

chain strategy! 

Other CCLE 2013 programme themes include; 

• Embedding quality and flexibility in your supply chain 

• New label requirements from IATA 

• Using stability data effectively to develop label claim 

• Regional spotlight on developing a logistics plan in india and latin 

america 

• Supply chain and distribution considerations for small batches 

• Perfecting the last mile 

• Getting to grips with reverse logistics 

• Collaborations with 3rd parties, 4PL set-ups and improving relationship 

management 

Aside from the latest case studies and presentations, there will also be 

hours of networking, interactive sessions and discussions to cement what 

you’ve learned, forge new contacts and strengthen your temperature 

controlled logistics strategy. 

The speakers, sponsors and advisory board look forward to seeing you in 

Basel, 

Nicola Ambler 

event Director – Cool Chain logistics europe 2013 

www.coolchaineurope.com 

www.coldchainiq.com 

2013 industry advisory 

Board 

Lisa Mazzoni, Operational 

Excellence Specialist, Global 

Packaging Development, roche 

sadaam Huq, QA Senior 

Manager, Global Logistics & Cold 

Chain, gsK Biologicals 

al Davis, Supply Chain 

Temperature Control Leader, 

Johnson and Johnson 

graham Martin, Supply Chain 

Excellence Manager, Pfizer 

Maria D’Orazio, Head of Cold 

Chain Logistics, novartis 

Paul glossop, Head of Logistics, 

teva 

2013 Partner advisory Board 

Martin Peter, 

Head of Sales, Elpro 

Henry ames, 

Vice President Strategy and 

Business Development, 

sensitech 

sascha sonnenberg, 

Vice President, Commercial 

Operations, Marken 

David Walsh, 

CEO, intelsius 

Peter Lockett, 

Director, tc2 global 

Who will attend? 

VPs, Heads, Directors and 

managers of; 

• Supply Chain 

• Logistics 

• Quality 

• Temperature Control 

• Cool Chain 

•Transportation 

• Distribution 

•Warehousing and Storage

interact and discuss the latest temperature control and 

supply chain strategies with your expert speaker panel; 

Dr Ravi Prakash Mathur, 

Director Supply Chain Management, 

Dr. Reddy’s Laboratories 

Frederic Zwahlen, Vice President Supply 

Chain, Vifor Pharma 

Gudrun Schaefer, Head Of Supply Chain 


Shirley-Ann Feld, Global Quality Supply Chain 

Deputy Director, Sanofi-Aventis 

Alfred Hunt, GDP and Controlled Drugs 

Inspector with the Irish Medicines Board / 

Member of the EMA GDP Drafting Group 

Dr. Mary Foster, Chair, Packaging and 

Storage Expert Committee, US Pharmacopeia 

Riekert Bruinink, Group Chairman of the 

PIC/S GDP Working Group, Member of the 

EMEA GDP Drafting, Dutch Health Care 

Inspectorate 

Stephen Todd, Senior GDP Medicines 

Inspector, MHRA 

Ian Holloway, Senior Pharmaceutical 

Assessor, MHRA 

Simon White, Director Quality Operations, 

Global Logistics & Supply, EMEA Region, Pfizer 

Steef van Amersfoort, Global Transportation 

& Warehousing Professional and Chairman 

Dutch Airfreight Shippers Council, Abbott 

Ronald Van Zitteren, Global Warehousing and 

Logistics Director, UCB 

Humberto Laserna, Quality Coordinator, 

Pfizer, Peru 

Peter Schuele, VP Supply Chain EMEA, Sigma 

Aldrich and committee member, Rx360 

Over 400 people from 191 different companies attended Cool Chain Logistics Europe in 2012 

A+P Grupo 

AAC Capital Partners 

Abbott Gmbh and Co KG 

Abbott Logistics B.V 

Actelion Pharmaceuticals Ltd 

Agilent Technologies 

Manufacturing GmbH & Co. KG 

Air Canada Cargo 

Air France – KLM Cargo 

Airbridge Cargo Airlines 

AirBridgeCargo Airlines, LLC 

Aircontainer Package System 

Sweden AB 

Alcon Couvreur NV 

Alexion International 

Allergan 

Ambient Systems 

American Airlines Cargo 

Amgen Europe BV 

AmSafe Bridport 

Antaris Solutions 

ApotheekZorg B.V. 

Arvato Logistics, Competence 

Center Logistics & Real Estate 

| CC-LR 

Astellas Pharma Europe 

Astra Zeneca 

Bachem AG 

Baxter SA 

Bayer Healthcare 

Bech-Hansen & Studsgaard A/S 

Beckman Coulter Eurocenter SA 

Berlinger & Co AG 

Biotest AG 

Boehringer Ingelheim Pharma 

GmbH 

Bristol Myers Squibb 

Brussels Airport 

Built Tech GmbH 

CAPPI 

Cargolux Airlines International SA 

Celgene 

Cilag AG 

Claude Ammann Consulting 

Coldway 

Controlant ehf 

Cool Containers, LLC 

Cryo Store 

Cryopak 

Cryoport Inc. 

CSafe LLC 

Daiichi Sankyo Europe GmbH 

Delta T GmbH 

DHL 

DHL Logistics (Switzerland) Ltd 

DHL Solutions & Innovations 

DHLFreight Glbal Management 

DoKaSch GmbH Switzerland 

Dometic 

Dryce Italia Srl 

Dubai FDI 

Dutch Health Care Inspectorate 

DVV Media 

Dyzle Services BV 

Eisai Manufacturing Ltd 

Eli Lilly and Co 

ELPRO -Buchs AG 

Elpro-Buchs AG 

Benjamin E. Blumer, Supply Chain 

Manager, Horizon Pharma AG 

Alan J. Davis, Supply Chain Temperature 

Control Leader, Johnson & Johnson 

Bertrand Jacquet, Supply Chain Specialist, 

Health Technology Centre, UNICEF 

Laurent Foetisch, Managing BIOGRAPHICAL Director, NOTES 

Supply Chain Operations SA 

Daniel Liebermann 

Daniel Liebermann, Director, Luxembourg 

Director Ministry of the Economy and Foreign Trade 

Directorate Logistics 

Ministry of the Economy and Foreign Trade 

Zvonimir Majic, Senior Manager 

Transportation and International Freight, 

Pliva Croatia Ltd 

Johannes Schoen, Senior Manager, 

Anti-Counterfeiting, Boehringer Ingelheim 

Robert Bronstein, Director - Clinical Supply 

Operations, MacroGenics 

Saddam Huq, QA Senior Manager, Global 

Logistics & Cold Chain, GSK Biologicals 

Lisa Mazzoni, Operational Excellence 

Specialist, Global Packaging Development, 

Roche 

Maria D’Orazio, Head of Cold Chain 

Management, Novartis 

Chris Wallace, Distribution Director, 

Genzyme Ltd 

Jaap Visser, Head Warehousing & Distribution 

Logistics, Sanquin Plasma Products 

Ralph Ambagtsheer, Process Engineer, 

Sanquin Plasma Products 

Andrea Graf-Gruber, Manager Business 

Process & Standards, IATA 

Emballiso 

Envirotainer 

Escortcoldchain 

Eusa Pharma 

eutecma gmbh 

EXAM Packaging SPRL/BVBA 

Exelsius 

EX-LAB 

F HoffmanLa Roche 

Farmamondo 

FedEx 

Fiege Logistics (Switzerland) Ltd. 

Forest Laboratories 

Frigo-Trans 

Genzyme Ltd 

GEODIS Wilson 

Geodis Wilson Sweden AB 

GlaxoSmithKline 

GlaxoSmithKline Biologicals 

Globex Couriers GmbH 

Green Harbour Advisory 

Hellmann Worldwide Logistics 

GmbH & Co KG 

Henry Schein Services GmbH 

Hirslanden Bern 

Hoffmann la Roche 

IATA 

IJS Global 

Institut Straumann AG 

Intelligent Thermal Solutions 

Intelsius 

InterMune International AG 

Ipsen Pharma 

Janssen Pharmaceutica 

Johnson & Johnson 

Johnson and Johnson Medical 

Device and Diagnostics 

JRI Maxant 

Kalibox 

Kern Frio S.A. 

Knauf Industries 

Kohlpharma GmbH 

Kühne + Nagel Aktiengesellschaft 

Kwizda Pharmadistribution GmbH 

Laminar Medica Limited 

LifeConEx 

Lufthansa Cargo 

Luxembourg Ministry of the 

Economy and Foreign Trade 

MacroGenics, Inc 

Marken 

Maxim Integrated Products 

Mediline Isothermal Solutions 

Medimmune 

Medinova AG 

Merck 

Merck Serono SA 

Merck Sharp and Dohme BV 

MeshWorks WIreless Oy 

MHRA 

Minnesota Thermal Science 

Movianto GmbH 

Mylan Ireland Ltd 

Nanopore Insulation Limited 

NC Advisory 

Novartis Pharma AG 

Novartis Vaccines & Diagnostics 

Novo Nordisk AS 

Prof. Dr. Rüdiger Lohmann, Professor at, 

Lübeck University of Applied Science and 

Management Consultant 

Graham Martin, Supply Chain Excellence 

Manager, Pfizer 

C YRILL C ARL B AETSCHER 

Cyrill Bätscher, 

Schlossgasse 6, Postfach 15 

CH-4456 Tenniken 

Head of Logistic Services, Synthes 

Claude Amman, Education Director, 

Claude Amman Consulting 

Work Experience 

Joern Leewe, 

Managing Partner, Novumed 

Christelle Laot, Technical Fellow - Cold Chain 

Management & Quality Assurance, FedEx Express 

Barry Conlon, CEO, 

FreightWatch 

Sascha Sonnenberg, Vice President, 

Commercial Operations, Marken 

Liam Holmes, Senior Project Engineer, 

ThermoSafe 

Patrick Tobler, Cool Chain Specialist, 

Page 1 of 1 

Built Tech GmbH 

Fabian Eschenbach, Business 

Unit Manager Thermal Packaging, Va-Q-Tec 

Richard Peck, 

Senior Programme Manager, Sensitech 

Paul Gibbons, Security Director EMEAA, 

Amgen Europe B.V. and member of TAPA EMEA 

Gilles Labranque, 

CEO, Sofrigam 

Thomas Grubb, Manager, Cold Chain Strategy, 

Cargo Sales, AmericanAirlinesCargo 

Cathy O’Brien, 

Corporate Sector Manager Clinical, TNT 

Doetsch Grether AG, Basel (220 Employees) 

07/08 - 04/09 Member of the Board, Head of Finance and Services; Head of Pension fund 

04/08 - 04/09 Member of the Board, Head of Finance and Controlling 

Daniel Liebermann is Director at the Luxembourg Ministry of the Economy & Ringele AG, Pratteln (200 Employees) 

Foreign Trade. 

01/06 – 03/08 Function: Head of Finance & Controlling, Purchasing and ERP Project 

07/02 – 06/07 Function: Head of Finance & Controlling and Purchasing 

11/01 – 06/07 

He joined the Ministry of the Economy in 2004. Initially, he was participating in the 

Function: Head of Finance & Controlling 

assessment of the country’s competitiveness. In this capacity, he became closely Stratec Medical AG resp. Synthes / Stratec Inc., Oberdorf (> 1’000 Employees) 

involved with the economic development policy, including foreign direct 07/00 – 10/01 Function: Business Unit Manager Sales, Joint Replacement 

10/99 – 06/00 

investment (especially from Asia). Today, he is responsible for the development of 

Function: Group Product Manager 

10/97 – 09/99 

the logistics industry in Luxembourg which one of the key sectors of Luxembourg’s 06/96 – 09/97 

Function: Product Manager 

Function: Junior Product Manager 

economic development policy. 

02/95 – 05/96 Function: Product Developer Maxillofacial/Hand 

Mr. Liebermann is a member of the board of directors of S.O.L.E.I.L SA (a public 

private joint venture responsible for developing warehousing facilities), of the 

Société de Promotion et de Développement de l’Aéroport de Luxembourg (a 

company responsible for promoting Luxembourg airport platform) and of CTI 

Systems SA (a company specialized in the design and manufacture of automated 

systems for the lifting and handling of heavy goods). 

After graduating from the Université Libre de Bruxelles (Belgium) with a Bachelor's 

degree in economics, Mr. Liebermann obtained a Master of Science in Finance from 

the University of Durham (United Kingdom) and a Master of Arts in European 

Interdisciplinary Studies from the College of Europe (Poland). 

Daniel Liebermann was born on April 30 1977. He is married with two children. 

10/03 MBA, State University of New York / GSBA 1 Dual Degree 

03/01 Bachelor of Business Administration, GSBA 

11/94 Bachelor of Mechanical Engineering Ingenieur HTL, IBB 2 

Synthes Inc., West Chester (> 11’000 Employees) 

10/10 - Head of Logistic Services 

05/09 – 10/10 Project Manager Enterprise Projects (Efficiency Gains) 

1 

Graduate School for Business Administration 

2 

Ingenieurschule beider Basel – State Institute for Technology 

Nuriya 

NV Log S.A. 

Nycomed Christaens 

OCI Company Ltd. 

Omrix Biopharmaceuticals Ltd. 

PakSense, Inc. 

Pauwels Consulting/Genzyme 

Peli Products, S.L.U. 

Pfizer 

Pharmafreight Ltd 

PHSE S.r.l. 

Pliva Croatia Ltd. 

RHB 

Roche Products Pty Limited 

Rubitherm Technologies GmbH 

Sanofi Pasteur 

Sanofi Pasteur MSD 

Sanofi Winthrop Industries 


Savsu 

SCA Cool Logistics 

Seattle Genetics Inc. 

SEB 

Sensitech 

Sentipharm AG 

Shire Pharmaceuticals Ireland 

Ltd. 

Siemens Healthcare Diagnostics 

Sofrigam 

Softbox Systems Ltd. 

Spedition Kautetzky GmbH & 

Co. KG 

SpePharm Holding BV 

Supply Chain Operations SA 

Swiss Medicines Inspectorate 

Swiss World Cargo 

Synthes, Inc. 

Taracell 

TAS Trust Advisory Services 

S.à r.l. 

TCP RELIABLE 

Teva Runcorn 

Thermo Fisher Scientific 

Thermo King 

Thermosafe Brands 

Thrombogenics Ltd 

TNT 

Topa Verpakking BV 

TOWER Cold Chain Solutions 

Transposafe Systems 

Tri-Vizor 

TSS 

Turkish Airlines 

UCB 

UK NEQAS 

United Cargo 

United States Pharmacopeia 

UPS 

Vaisala Oyj 

va-Q-tec AG 

VTS H.Verdijk Int. Transport b.v. 

Warehouse Alfa Omega SA 

Wockhardt UK Holdings Ltd 

World Courier Logistics Ltd 

World Health Organization 

RegisteR NOW 


pRe-CONfeReNCe WORkshOp Day 

mondAy 28tH JAnuAry 2013 

Workshop A 

Dr. Mary Foster, 

Chair, Packaging and 

Storage Expert 

Committee, 

US Pharmacopeia 

Workshop B 

Andrea Graf-Gruber, 

Manager, Cargo Business 

Process and Standards, 

International Air 

Transport Association 

(IATA) 

Workshop C 

Richard Peck, 

Senior Program Manager 

Life Sciences, EMEA 

Professional Services, 

Sensitech EMEA B.V. 

Paul DellaVilla, 

Project Manager Life 

Sciences, Professional 

Services, 

Sensitech EMEA B.V. 

Workshop D 

Simon White, 

Director Quality 

Operations, Global 

Logistics & Supply, 

EMEA Region, Pfizer 

9.00 – 

12.00 

an update of usP general Chapter good Distribution Practices—supply 

Chain integrity and industry Comments 

A new general USP Chapter Good Distribution Practices - Supply Chain Integrity has been presented in the new issue of the USP 

Pharmacopeia Forum (volume 38, edition 2). 

Attend this workshop to talk through the important chapters of regulations, with a specific focus on supply chain integrity. The objective of the new 

chapter is to ensure product identity, strength, quality, purity, and safety remains intact throughout the supply chain. 

The main issue of the new chapter focuses on counterfeited medicines. Here are the topics which are dealt with in detail: 

Legal definition of counterfeit medicines (laid down in an EU Directive for Europe, in FDCA, 21 USC 321 § 201 for the USA, inexistent in some countries), 

• Types of counterfeit medicines 

• Medical consequences of counterfeit medicines 

• Distribution (e.g. also via internet) 

• How to prepare your organisation for changes to chapter 

A paragraph entitled “Best Practices to combat Counterfeit Drugs and Medical Devices” presents a range of measures and possibilities to combat 

counterfeit medicines – this workshop will give you an overview of these strategies and how you can implement them. 

Some of these measures include; 

• Packaging technologies (secured packaging, authentication and serialisation technologies, etc.) 

• Establishment of Pedigrees / e-Pedigrees 

• Use of 2D bar codes (ECC 200) or RFID tags 

9.00 – 

12.00 

Practical approaches for implementing iata regulations for time & temperature 

sensitive air Freight shipments 

IATA has been collaborating with supply chain stakeholders to understand and define high-standard requirements for time and temperature 

sensitive air freight shipments. 

This workshop will examine practical approaches to sensitive healthcare products transport and how to comply with the Perishable Cargo 

Regulations (PCR) Chapter 17, including IATA labels. The workshop will assess the current challenges in perishable air freight and discuss how 

these challenges are addressed in the regulation to ensure communication, processes and standards are in place to maintain the integrity and 

quality of the time and temperature sensitive products along the PCR supply chain. 

The workshop will discuss: 

• What is the feedback of the industry on the implementation of the IATA Time and Temperature label? 

• Is the industry ready to implement end to end standard processes? 

• The IATA’s Road Map for 2013 

12.30 – 

15.30 

the use of time and temperature generated Data to Create Meaningful KPis, 

Enabling a greater understanding of the supply Chain, Helping to safeguard 

Product integrity 

Time and temperature data related to the distribution of temperature-sensitive medicinal products is an important element of a company’s quality 

initiatives. Throughout the supply chain, there are many unforeseen and uncontrollable factors that can cause products to be exposed to temperatures 

outside of their acceptable range for storage and distribution. These variations, if not managed carefully, may result in expensive and time-consuming 

quarantine processes, product loss, or at worst, harm to the end user. 

Utilising a comprehensive data storage management tool capable of generating reports linked to Key Performance Indicators (KPIs), enables 

managers to review the current state of the supply chain, assessing various risks, whilst delivering critical notifications to managers in quality, 

logistics, distribution, warehousing, etc… These reports allow for the implementation of fast and effective preventative measures thus minimizing 

risks in the supply chain. 

The workshop will focus on two objectives: 

1) Look at industry best practices and the pitfalls of data collection and report generation, then; 

2) Outline the methods used to set up appropriate data collection processes enabling the development of meaningful KPIs, demonstrating how 

certain KPIs can be used to support continuous process improvement. 

12.30 – 

15.30 

Keeping up with the EMa: Controlled room temperature requirements 

This session will lead you through the top 3 anticipated challenges relating to the GDP updates. Simon is actively involved in tracking feedback for 

the GDP developments and will address each individually before assigning a crisis case study to you in groups. The challenges; 

1.Distribution under controlled room temperature 

Controlled room temperature implies a certain degree of control over the temperature of the storage conditions and a continuous temperature 

monitoring system is required for the storage of medicinal products. 

2.Segregation of product 

Many Distribution Centres export globally, what is the purpose and benefit of segregating EU product from non-EU product? What is considered 

a definition of ‘segregation’ (physical, electronic, both...)? All finished product batches can be considered segregated since they are – as A GMP 

requirement - packaged, identified and managed in such as a way to avoid cross-contamination with other product, whether for use in humans or 

animals and irrespective of the indication for use. 

3.Intermediaries 

What is the industry’s oversight protocol for Intermediaries in the distribution process, carriers, freight forwarders etc.? What is the most effective 

quality oversight method for service providers, expectations, who should be responsible...? 

Your Task; 

You will be presented with a real life case study and must work through possible solutions in your group. Each group will then feedback to the whole 

workshop and you will walk away with brand new strategies! 

RegisteR NOW 


CONfeReNCe Day ONe: 

tuesdAy 29 JAnuAry 2013 

7.30 Registration & Networking Coffee 

8.15 Cold Chain IQ welcome 

8:20 Chairman’s Opening Remarks - Laurent Foetisch, Managing Director, Supply Chain Operations SA 

8.30 KEYNOTE: Building an Efficient Supply Chain and Logistics 

Strategy 

• Striking the balance of quality vs. cost in an ever changing industry 

• Embedding flexibility into the supply chain without compromising 

control or quality 

• Evaluating the impact of regulatory changes on a global supply 

chain 

• Integrating your supply chain and the temperature control 

distribution community through horizontal pooling LTL distribution 

strategies 

• What can we learn from other industries? 

Dr Ravi Prakash Mathur, Director Supply Chain Management, 

Dr. Reddy’s Laboratories 

SEEKING HARMONISATION OF THE EVER EVOLVING 

REGULATORY LANDSCAPE 

9.00 REGULATORY SESSION: 

New EU GDP Regulations, a step forwards 

• The new GDP Guideline in general 

• New items and items with more guidance 

• Outlining specific temperature requirements for storage and 

transportation 

• Implementation issues 

Riekert Bruinink, Group Chairman of the PIC/S GDP Working 

Group, Member of the EMEA GDP Drafting, Dutch Health Care 

Inspectorate 

11.10 Breakout Roundtable Sessions 

Simply choose the roundtable topic of most interest to you and join in the discussion! These sessions are open, informal and a 

great opportunity to really gauge what your peers are planning and to share ideas and lessons learned. You will walk away with 

tangible ideas on how to solve your biggest challenges. 

You will get a choice of 2 roundtables, as after 30 minutes you will be able to switch and join another group 

12.10 

A. Stationary Warehouse 

Monitoring 

Warehousing & Distribution 

Logistics 

Ralph Ambagtsheer, Process 

Engineer 


E. Cold Chain Distribution 

Strategies and Geographical 

Zoning 

Graham Martin, Supply Chain 

Excellence Manager, Pfizer 

B. Anti-Counterfeiting: Falsified 

Medicine Directive and beyond 

Johannes Schoen, 

Senior Manager, 

Anti-counterfeiting, 

Boehringer Ingelheim 

F. Sustainable and Reusable 

Packaging Solutions 

if you’re interested in leading 

this session please contact 

nicola.ambler@iqpc.co.uk 

9.30 REGULATORY SESSION: MHRA Update on the Requirements 

of Licensed Facilities for Handling 2-8C Products 

• Updates on new license requirements for 2-8°C handling 

• Expectations for handling and storage facilities 

• The impact of these updates for CRT products 

Ian Holloway, Senior Pharmaceutical Assessor, MHRA 

10.00 Following a Cold Chain Shipment through an Integrator 

Network 

• Custodial control and visibility into shipments 

• Technical support and expertise prior to shipping temperature- 

sensitive products is critical 

• Adjusting desired environmental parameters and contingency 

plans 

• Risk management leading to preventive and corrective actions 

Christelle Laot, Technical Fellow - Cold Chain Management & 

Quality Assurance, Fedex Express 

10.30 Networking Coffee Break 

C. Understanding Inspection 

Criteria and Expectations from a 

UK Perspective 

Stephen Todd, 

Senior GDP Medicines Inspector, 

MHRA 

G. Evaluating LTL Processes and 

Potential 

Cyrill Baetscher, 

Head of Logistic Services, 

Synthes 

D. Is a 4PL Approach 

the Future? 

Joern Leewe, 

Managing Partner, 

Novumed 

INTERACTIVE 

H. Optimising Data and 

Information Flow through the 

Supply Chain 

Prof. Dr. Rüdiger Lohmann, 

Professor at, Lübeck University 

of Applied Science and 

Management Consultant


tuesday 29 JAnuAry 2013 

STREAM A: IMPLEMENTING STABILITY 

DATA AND LABEL CLAIM REQUIREMENTS 

TO PROTECT PATIENT SAFETY 

12.10 Handling Temperature Excursions and 

the Role of Stability Data 

• What does the regulator say about 

temperature excursions? 

• Reviewing the standard tests that facilitate 

decision making 

• How to increase stability knowledge to add 

value to our products 

Claude Amman, Director, Claude Amman 

Consulting 

12.40 5 minute change over 

12.45 PANEL 

Painting the Regulatory 

Picture 

• Expectations and boundaries for use of 

stability data 

• What will change in the GDP updates? 

• Achieving the ultimate goal of patient safety 

Mary Foster, Chair, Packaging and 

Storage Expert Committee, United States 

Pharmacopeia 

Riekert Bruinink, Group Chairman of the 

PIC/S GDP Working Group, Member of the 

EMEA GDP Drafting, Dutch Health Care 

Inspectorate 

13.15 Networking Lunch Break 

14.30 Sponsor Spotlight Session 

This session is reserved for a leading supplier, 

if you think your product would be of interest 

to the delegation, get in touch on +44 207 

368 9300 or email sponsorship@iqpc.co.uk 

TAILOR YOUR AGENDA 

STREAM B: ACHIEVING SUPPLY CHAIN 

INTEGRITY AND ENSURING TOTAL DATA 

VISIBILITY TO MINIMISE RISK 

USP Chapter Good Distribution 

Practices—Supply Chain Integrity 

• An update of USP General Chapter 

Good Distribution Practices—Supply Chain 

Integrity and industry comments 

• Implementing supply chain integrity 

measures to minimise risks that arise 

anywhere along the supply chain 

• Using GDP to develop sound business practices 

that help deter unauthorised access to and 

manipulation of pharmaceutical materials 

• Devising effective means for detecting 

adulterated drug components and drug products 

so that they do not enter the supply chain 

Mary Foster, Chair, Packaging and 

Storage Expert Committee, United States 

Pharmacopeia 

Minimising supply Chain Risk 

Deployment of Solutions for End to End 

Data Visibility and Integrity 

• Identifying supply chain risks in managing 

cold chain distribution 

• Evaluating solutions to reduce temperature 

excursions 

• Using end to end services to ensure 

visibility and integrity of your temperature 

data 

Cathy O’Brien, Corporate Sector Manager 

Clinical, TNT 

Best Practice for End to End Visibility 

on your international Cold Supply Chain 

using RFID Technology 

• Embedding monitoring and visibility 

strategies from the outset 

• Thoroughly qualification and briefing 

of suppliers to ensure full transparency 

throughout distribution 

• Effectively designing and setting up your 

supply chain 

• Successfully qualifying the whole supply 

chain to ensure it is robust 

• Reporting and Documentation, merges 

Event- and Temperature data 

• Always keeping in mind GDP guidelines 

Benjamin E. Blumer, Supply Chain 

Manager, Horizon Pharma AG 

STREAM C: PACKAGING AND 

QUALIFICATION METHODOLOGIES 

Enhancing Profitability of your Cold Chain 

Management by Improving Relationships 

with Your Partners 

• Achieving transparent communication: the 

importance of defining your constraints 

from the outset 

• Developing an adapted logistic and 

packaging programme 

• Test, evaluate and adopt 

Gilles Labranque, CEO, Sofrigam 

The Role of Industrial Design in 

Temperature Assured Packaging 

• Understanding industrial design and its role 

in the industry 

• Examples of industrial design in industry 

• Temperature Assured Packaging and the 

challenges faced by the TAP Industry 

• Analysing success factors for design 

management 

• Implementation of the latest approaches 

and ideas for TAP 

Liam Holmes, Senior Project Engineer, 

ThermoSafe 

Multi-use, Single-use or Both? Economic 

and Ecologic Considerations of a New 

Packaging Provider 

• Assessing alternative, cost effective 

packaging solutions 

• Designing a sustainable supply chain and 

reducing your CO2 footprint 

• Recycling possibilities by technology 

• A practical guide to calculating sustainability 

Patrick Tobler, Cool Chain Specialist, Built 

Tech GmbH 

Live Shipment Performance Data within a 

Global Rental Network 

• An overview of ambient temperature 

profiles in real shipments 

• The impact of temperature profiles on 

container performance 

• Real life case studies 

Fabian Eschenbach, Business Unit 

Manager Thermal Packaging, Va-Q-Tec




15.05 IATA Insight on New Label Claim 

Requirements – Updates to Chapter 17 

Effective July 1st, 2012 the IATA Time and 

Temperature Sensitive label will become 

mandatory for the transportation of healthcare 

cargo shipments – hear directly from IATA on 

these changes and join the post presentation 

discussion to assess current implementation; 

• Guaranteeing the appropriate handling and 

operational processes associated to 

healthcare transport and/or logistics 

through correct labelling 

• Working towards international standards 

• Ensuring all stakeholders are familiar both 

with the regulations and the appearance of 

the label 

Andrea Graf-Gruber, Manager Business 

Process & Standards, IATA 


STREAM D: COST EFFECTIVE LOGISTICS 

STRATEGIES FOR SMALL BATCHES 

15.40 Designing a Supply Chain for Small Batches 

• Raising awareness of controlled room 

temperature requirements across the 

supplier network 

• Does horizontal pooling work for us? 

• Assessing realistic cost saving strategies 

Cyrill Baetscher, Head of Logistic Services, 

Synthes 

16.10 Coffee Break 

Achieving a Global Serialisation and 

Aggregation Strategy 

• Ensuring product safety and security 

globally 

• Addressing the challenges for a global 

company to adhere to non-global 

regulations 

• Anticipating the US federal law changes 

and what this means for our supply chains 

and security strategy 

• An overview of updates from Asia and 

South America 

Johannes Schoen, Senior Manager, 

Anti-counterfeiting, Boehringer Ingelheim 

STREAM B: ACHIEVING SUPPLY CHAIN 

INTEGRITY AND MINIMISING RISK CONT… 

PANEL 

Supply Chain Integrity and 

Security Strategies Securing the 

Pharmaceutical Supply Chain 

Since the original publication of USP 

Good Storage and Shipping Practices, a host of 

subsequent yet equally important regulatory and 

standards-based guidance documents have been 

published and revised. In support of the market’s 

evolving focus, the USP published a PF version 

of USP “Good Distribution Practices – 

Supply Chain Integrity” in late 2011 and other 

groups including the Transported Asset Protection 

Association (TAPA) and Rx360 have published 

equally important industry best practices. 

This panel session will include an overview of 

freight security best practices needed to achieve 

end-to-end supply chain integrity. The panel 

participants will review case studies and tools 

for providing greater supply chain visibility and 

control across the pharmaceutical supply chain. 

Moderator: 

Rafik Bishara, Pharmaceutical Cold Chain 

Interest Group Leader, PDA 

Panellists: 

Barry Conlon, CEO, FreightWatch 

Paul Gibbons, Security Director EMEAA, 

Amgen Europe B.V. and member of TAPA 

EMEA 

SURVEY SESSION: 

INTERACTIVE 

You will have the option to take part in our 

pre-conference survey focusing on what the 

industry’s packaging needs and strategies are. 

What are your qualification processes? How 

are you assessing packaging for controlled 

room temperature products? 

The results will be collected and made into a 

report that will be presented at the event – you’ll 

also be given a copy to take back to the office! 

Here’s a sample of the survey questions; 

• What are your biggest challenges in 

temperature control today? 

• How are your peers addressing these challenges? 

• What will be the focus of regulators in the 

years to come? 

Participate in this lively survey session to see 

the answers and learn how you can use them 

to improve your processes. 

Lisa Mazzoni, Operational Excellence Specialist, 

Global Packaging Development, Roche 

STREAM E: REGIONAL SPOTLIGHT 

SESSION 

Actual Trends in the Global Healthcare 

Market – Insights and Outlook 

• The most attractive market segments and 

shipping products for healthcare logistics 

companies 

• What are crucial markets and regions? 

• How important will the Indian pharma 

market be in the future? 

• Novumed’s vision for healthcare in 2030 

Joern Leewe, Managing Partner, Novumed 

RegisteR NOW 




16.45 Planning A Global Temperature Sensitive 

Clinical Supply Chain 

Planning a strategy for global distribution of 

temperature sensitive clinical supplies poses 

many challenges that effect availability and 

success of a clinical program. 

This presentation will address; 

• Considerations for cold chain shipment 

• Identifying opportunities to streamline 

temperature sensitive supply pathways 

• Strategies to improve time-to-site 

• Assessing the importance of supply 

chain partnerships and developing effective 

communication throughout your network 

Robert Bronstein, Director - Clinical Supply 

Operations, MacroGenics 


17.20 Designing the Optimum 

Outsourcing and Collaboration 

Strategy: The SME Perspective 

• The impact of company size on the ability to 

fully manage your supply chain 

• Successfully outsourcing transportation and 

logistics services – sourcing, selection and 

relationship management 

• Effective approaches to transportation 

qualification 

• Considerations when designing a supply 

chain with a mix of cool and ambient elements 

• Cost optimisation strategies for a 

combination supply chain 

Gudrun Schaefer, Head Of Supply Chain 


Tracking Technology Updates and 

Achieving Supply Chain Visibility 

• Exploring the recent studies of radio 

frequency impact on biologicals 

• Understanding the impact of the falsified 

medicines act on temperature controlled 

distribution chains 

• Using RFID systems to fulfil supply chain 

integrity and prevent counterfeiting 

• Overcoming the current limitations with 

respect to RFID readers 

Jean Pierre Emond, Director Cold Chain 

Research, Georgia Institute of Technology 

Rx360 and Supply Chain Security 

• Background on rx360 

• Supply chain security workgroup 

• Overview of supply chain security 

whitepapers 

• Industry success factors going forward 

Peter Schuele, VP Supply Chain EMEA, 

Sigma Aldrich and committee member, 

Rx360 


17.55 Manoeuvring Successfully in a Temperature Controlled Environment 

• Determine the financial risks from temperature excursions 

• Considerations for the global logistics supply chain 

• Identify and overcome specific regulatory challenges in emerging markets 

• Utilise new packaging and temperature monitoring technologies to streamline global drug distribution 

Sascha Sonnenberg, Vice President, Commercial Operations, Marken 

18.25 End of day 1, Chair’s closing remark 

18.30 

Cool Chain Excellence 

Award Ceremony 

19.00 Networking Drinks Reception sponsored by Marken and 

Cool Chain Excellence Awards Casino Night 

Welcome to India! 

INTERACTIVE 

Following the 2012 community wide survey, 

India was identified as one of the biggest 

opportunities in terms of emerging markets… 

We are pleased to bring you this feature 

length, interactive session, which will allow 

you to really dive into the realities and 

solutions of temperature controlled strategies 

in India. Discuss your experiences and those 

of your peers and come away with innovative 

ideas for a robust logistics strategy. 



Designing a Quality Strategy for 

Cold Chain Supply in Latin 

America 

• Understanding the risk of international 

and national cold chain distribution in Latin 

America 

• Developing training and planning strategies 

for all stakeholders 

• An overview of facilities and qualification 

Humberto Laserna, Quality Coordinator, 

Pfizer, Peru 

Nominations are now open! For all of the 

criteria and submission materials please 

visit www.choolchaineurope.com/awards 

or call +44 (0)207 368 9300 

RegisteR NOW 


CONfeReNCe Day tWO: 

wednesdAy 30 JAnuAry 2013 

8.00 Registration & Networking Coffee 

8.40 Chairman’s Recap 

ACCLIMATISING TO CONTROLLED ROOM TEMPERATURE AND 

AMBIENT LOGISTICS REQUIREMENTS 

9.00 CRT Supply Chain: Optimising the Risk vs. Budget Balance 

• Evaluating the right temperature control strategy for CRT products 

• Lowering the financial impact of packaging and storage 

• Case study: evaluating the results of a thermal cover evaluation 

study 

• What are the options and potential risks? 

Shirley-Ann Feld, Global Quality Supply Chain Deputy Director, 

Sanofi-Aventis 

9.30 How to Handle Temperature Deviations from Approved 

Storage Requirements: the regulatory perspective 

• Understanding the expectations for temperature excursions 

• Managing calibration failures 

• Deviations from procedures 

• Equipment failures 

• Setting alarm limits 

• Improving the application of temperature mapping results to 

prevent excursions 

Alfred Hunt, GDP and Controlled Drugs Inspector with the 

Irish Medicines Board / Member of the EMA GDP Drafting 

Group 

STREAM D: Evaluating and Validating 

Temperature Control Transportation 

11.50 Quick Win Networking 

An opportunity to exchange 

business cards with colleagues 

ocusing on transportation 

11.55 Developing an Airfreight 

CASE 

STUDY 

Programme Directly with the 

Airlines 

• Addressing the increasing CRT shipping 

requests 

• New GDP guidelines compliance challenges 

• Increasing extreme temperatures ranges at 

origin, destination and in-transit 

• Overcoming the complexity of airfreight 

services with many stakeholders 

• Developing an airline assessment 

programme specific for Time and 

Temperature sensitive services 

• Implementing airfreight lane and airport risk 

assessment as part of this programme 

Steef van Amersfoort, Global Transportation 

& Warehousing Professional and Chairman 

Dutch Airfreight Shippers Council, Abbott 


10.00 PANEL The Practicalities and Top Priorities 

of Controlled Room Temperature Logistics 

This interactive panel session will bring together the regulatory, end 

user and supplier perspective on the forthcoming CRT requirements, 

how this will impact business and how to plan for the changes that 

lie ahead. 

Here’s an overview of the discussion points; 

• Ocean refer qualification for CRT 

• Air freight route qualification for CRT 

• Supplier selection processes and criteria 

• Air vs. sea transportation solutions for CRT, comparison, pros and cons 

• Temperature monitoring - data logger friend or foe. 

This is the perfect opportunity to discuss your challenges and 

questions with our expert line up and the wider community and gain 

some tangible solutions – just come armed with your questions! 

Chair: 

Frederic Zwahlen, Vice President Supply Chain, Vifor Pharma 

Panellists; Riekert Bruinink, Group Chairman of the PIC/S GDP 

Working Group, Member of the EMEA GDP Drafting, Dutch 

Health Care Inspectorate 

Zvonimir Majic, Senior Manager Transportation and 

International Freight, Pliva Croatia Ltd 

Shirley-Ann Feld, Global Quality Supply Chain Deputy Director, 

Sanofi-Aventis 

Lisa Mazzoni, Operational Excellence Specialist, Global 

Packaging Development, Roche 


11.15 Sponsor Spotlight Session 

This session is reserved for a leading supplier, if you think 

your product would be of interest to the delegation, get in 

touch on +44 207 368 9300 or email sponsorship@iqpc.co.uk 

STREAM B: Addressing the Inbound 

Supply Chain: APIs and Intermediates 

Quick Win Networking 


business cards with colleagues 

focusing on the inbound supply 

chain 

Designing API Storage and Shipping 

Strategies 

If you’re interested in leading this session 

please contact nicola.ambler@iqpc.co.uk 

STREAM E: Blue Sky Boardroom for 

Supply Chain Executives 

Quick Win Networking 


business cards with senior level 

colleagues 

This year sees the 

return of the BLUE 

SKY INNOVATION 

BOARDROOM to tackle 

challenges unique to the most senior 

executives. 

With changing times presenting new 

challenges for pharma and bio supply chain 

and temperature control logistics, we are 

bringing the senior community together to 

openly discuss the challenges and strategic 

solutions. 

So what’s new? 

No vendors, press or consultancies will be 

permitted entrance and the meeting will not 

be recorded – this is a closed discussion for 

you to freely evaluate and develop the next 

step in your supply chain plans



STREAM D: Evaluating and Validating 

Temperature Control Transportation 

12.25 Networking Lunch Break 

13.40 Understanding the 

CASE 

STUDY 

Practicalities of Ocean Freight; 

The Port Authority’s View of the 

Handling Process 

This case study from a port authority 

perspective will take you through the handling, 

storage and temperature control measures 

and contingency plans put in place and how 

the ocean freight industry is working to cater 

for your needs. 


13.40 The Development of Global 

Pharmaceutical Logistics: Luxembourg’s 

positioning 

• An overview of the developing logistics 

hubs in Luxembourg 

• Combining the assets of Luxembourg 

with current trends to develop an efficient 

pharmaceutical logistics hub 

• Investigating the transportation 

infrastructure in Luxembourg 

Daniel Liebermann, Director, Luxembourg 

Ministry of the Economy and Foreign Trade 


STREAM B: Addressing the Inbound 

Supply Chain: APIs and Intermediates 

INTERACTIVE SESSION: Managing and 

Monitoring the Cold Chain during 

Manufacturing 

Join this open discussion forum to take a 

step back and review the early supply chain 

challenges surrounding manufacturing and APIs. 

• What are the temperature control 

requirements? 

• Does your manufacturer understand and 

adhere to these requirements? 

• How can we implement robust strategies 

to prevent excursions throughout the whole 

supply chain, not just at finished product level. 

Find out how your colleagues and fellow 

temperature control specialists are managing this 

and be part of the discussion! 

Saddam Huq, QA Senior Manager, Global 

Logistics & Cold Chain, GSK Biologicals 

Storage and Monitoring for Intermediates 

• An overview of the storage process for 

human blood plasma and intermediates 

• Validation of our new storage facility 

for plasma and intermediates including 

temperature monitoring system 

• Validation conform V-Model 

Jaap Visser, Head Warehousing & 

Distribution Logistics, Sanquin Plasma 

Products 

Ralph Ambagtsheer, Process Engineer, 


What last year’s attendees thought about the record 

breaking cool chain event: 

“A great event! I’m glad to discuss many 

interesting topics and industry movements with 

experts” 

Logistics & Fleet Management, Boehringer Ingelheim 

“Very good to have the opportunity to really discuss 

current issues with industry peers” 

Senior Manager, Quality Assurance, Amgen Europe BV. 

STREAM E: Blue Sky Boardroom for 

Supply Chain Executives 

How do I get involved? 

Due to the exclusive nature of the Blue Sky 

Boardroom, there are a limited number of seats 

available, issued on a first come, first-served 

basis after meeting the admission criteria. 

When registering, please indicate that you 

would like to be considered. 

Contact nicola.ambler@iqpc.co.uk for more 

information and eligibility criteria. 

What Will Be Discussed? 

Whatever you like! This is an open forum for you 

to discuss the issues that matter most to you. 

There is an outline but you can shape the 

boardroom; 

• Forecasting and planning 

• API manufacturing and shipping 

• Creating an adaptive, flexible supply chain 

• New product launches 

• Horizontal collaboration 

• Agile supply chains; how to create flexibility 

in pan-EU operations 

Moderator: Laurent Foetisch, Managing 

Director, Supply Chain Operations SA 

RegisteR NOW 




CLOsing KEYnOtE sEssiOns On COLLaBOratiOns anD 3rd PartY ManagEMEnt stratEgiEs 

Don’t miss these closing keynotes form leading supply chain, logistics and temperature control professionals 

14.45 UNICEF Experience - Last Miles in 

Distribution of Needed Vaccines 

• Cold chain equipment required for longer distances 

• Challenges of “In-country’’ logistics to destination 

• Logistics and local healthcare partnerships required to ensure 

safe delivery of vaccines 

• Areas of concerns and perspectives for future improvement 

Bertrand Jacquet, Supply Chain Specialist, Health Technology 

Centre, UNICEF 

15.15 Developing a Centralized Transportation and Logistics 

Model - European Case Study 

• Comparison between decentralized and centralized management 

model 

• What kind of support can logistics market over in case of 

centralized approach 

• 4PL role and responsibilities 

• How much is transportation and logistics industry ready for new 

EU and WHO GDP guidelines 

• Two highly regulated industries, airlines and pharmaceutical 

manufacturers working together and goods are still left on a 

tarmac (why, what to do to prevent) 



15.45 Five Imperatives for Controlling Quality in the Cold-Chain 

• Learn how to develop programs which provide enhanced 

transparency and communication among logistics partners. 

• Discover which practices are key in mitigating environmental 

impact in the cold-chain. 

• Understand how to work with your partners to effectively 

integrate GDP Guidelines into your quality program 

Thomas Grubb, Manager, Cold Chain Strategy, Cargo Sales, 

American Airlines Cargo 

16.15 AIR CARGO DEBATE! How Can Two Highly 

Regulated Industries (Aviation And Pharma 

Manufacturing) Keep Goods Away From Tarmac? 

Air freight is a complex environment with considerable number of 

stakeholders involved in handling TTSP shipments. Understanding 

it means communication - communication means written 

agreements. This debate will bring together both sides to discuss 

how the industry will evolve and how they can work in tandem to 

improve product handling and efficiency. 

Some points for discussion; 

• Commercial airline capacities vs. Freighters, capacity 

availabilities, seasonality, fuel prices and special products for TTSP 

• Role of LSP 

• Regulatory approach - strength of GMP / GDP vs. IATA PCR 

• What about the TTSP label now? 

• Why is air freight turning to ocean freight (is this about to 

become a KPI for large volumes in years to come? What will be 

the airlines answer to these phenomena? 

• CO2 emissions and night flight bans - what is to be expected 

from airlines? 

Pharma representatives; 



Steef van Amersfoort, Global Transportation & Warehousing 

Professional and Chairman Dutch Airfreight Shippers Council, Abbott 

Airline representatives; 

If you are interested in being part of the debate or want more 

information, please do get in touch on +44 207 368 9300 or email 

sponsorship@iqpc.co.uk 


17.10 The Increase of Partnerships and Logistics 

CASE 

STUDY 

About The Organisers 

Cold Chain IQ: An international resource center 

for the temp control life science professional, Cold 

Chain IQ delivers insightful, unbiased information 

about today’s ‘hot topics’. Members (free to join) 

benefit by reading expert interviews, trend-setting articles and watching podcasts, 

videos and top-rated presentations from IQPC’s global event series. 

Cold Chain IQ, part of IQPC, has the largest cold chain pharmaceutical international 

database, offering strategic partners, members and contributors an unparalleled 

opportunity to network, share ideas and disseminate best practice information 

across the globe with peers. Join today! www.coldchainiq.com 

Media Partners 

Collaborations and Improving Supplier 

Relationships 

• Driving use of 3rd party supply chain logistics to focus on core 

competencies 

• Investigating the potential and effectiveness of strategic partnerships 

• Building relationships and strengthening communications: key 

factors to successful partnerships 

• Managing subcontractors and maintaining quality and SOP 

adherence across your supplier network 

Alan J. Davis, Supply Chain Temperature Control Leader, 

Johnson & Johnson 

17.40 Collaboration Matters! Case study: Implementation of a Cold 

Chain Data Management System at UCB Pharma 

This case study will discuss; 

• Identification of the need and setting the project development 

timeline 

• Understanding the role of the partner/vendor in the end-to-end 

process 

• An overview of our implemented solution and current status 

Enhancements 

• Our lessons learned 

Ronald Van Zitteren, Global Warehousing and Logistics 

Director, UCB 

Richard Peck, Senior Programme Manager, SensiTech 

18.10 Chair’s closing remarks and end of conference

spONsORs 

session & One to One 

Meetings sponsor 

Tel: +33 1 46 69 85 00 

Fax: +33 1 47 25 98 44 

E-mail: sofrigam@sofrigam.com 

Web: www.sofrigam.com 

session sponsor 

Web: www.fedex.com 

gold sponsor 

Tel: +31 252 245 256 

Fax: +31 252 245 257 

Email: info@topa.nl 

Web: www.topathermal.com 


Tel: + 353 22 55112 

Fax: + 353 22 55114 

Mobile: + 353 87 650 8918 

Email: niall.lehane@tegrant.com 

Web: www.thermosafe.com 

Cofee Break sponsor 

Tel: +44 1094 607 390 

Fax: +44 1094 607 391 

Web: www.intelsius.com 

Tel: +31 88 393 3000 

Web: www.tnt.com 

Tel: +31-252-211108 

Fax: +31-252-231032 

Email: info@sensitech.eu 

Web: www.sensitech.eu 

Tel: +41 91 74 52 138 

Email: info@escortcoldchain.com 

Web: www.escortcoldchain.com 

Web: emballiso.com Web: www.gemalto.com/m2m 

sponsorship and Exhibition Opportunities 

Maximise Your involvement: 

Workshop & Panel 


session & Drinks 

reception sponsor 

Delivering Expertise 

Web: www.marken.com 

Lanyard & reg 

Desk sponsor 

Tel: +41 81 750 03 11 

Fax: +41 81 750 03 17 

Email: swiss@elpro.com 

Web: www.elpro.com 

Tel: +31 36 523 39 00 

Fax: +31 36 523 39 99 

Web: www.dyzle.com/en 

Web: www.AACargo.com 


Tel: +41 61 337 47 65 

Email: daniel.weissenberger@ 

panalpina.com 

Web: www.panalpina.com 

Tel: 0032 (0)2 776 98 18 

Email: sbueldt@ups.com 

Web: www.ups.com/ 

healthcarelogistics 

Tel: +1 408 200 6500 

Email: info@intelleflex.com 

Web: www.intelleflex.com 

IQPC’s 12th annual Cool Chain Logistics Europe is the largest gathering of the temperature control logistics community in 

Europe 

The conference is attended by senior decision-makers, bringing together representatives from the whole supply chain 

spectrum in one location. Focused and high-level, this is an excellent platform to initiate new business relationships. 

Packages can be tailor-made to suit your company’s needs and can include complimentary entry passes, targeted 

marketing to industry officials and executives and bespoke networking opportunities. 

For more information and to discuss the right opportunity, contact Gal Cohen on +44 (0)207 368 9300 or sponsorship@ 

iqpc.co.uk 

RegisteR NOW 


featUReD exhiBitORs 

Tel: +44 (0) 1844 203560 

Fax: +44 (0) 1844 203570 

Email: mark.hammond@ 

softboxsystems.com 

Web: www.softboxsystems.com 

visit www.intelleflex.com. 

Email: info@intelleflex.com 

Phone: +1 408 200 6500 

Tel: +49 (0) 711 900 597 900 

Fax: +49 (0) 711 900 597 910 

Email: contact@movianto.com 

Web: www.movianto.com 

Web: http://lufthansa-cargo.com/ 

Tel: +46 18 34 73 00 

Fax: +46 18 38 42 80 

Email: sales@envirotainer.com 

Web: www.envirotainer.com 

Tel: +30 210 6025871 

Fax: +30 210 6025856 

Email: info@mediline.gr 

Web: www.mediline.gr 

Tel: +41 (0)71 982 88 11 

Fax: +41 (0)71 982 88 39 

Email: info@berlinger.ch 

Web: www.berlinger.ch 

Tel: +33 (0) 3 44 63 40 40 

Fax: +33 (0) 3 44 63 02 40 

Email: contact@kalibox.fr 

Web: www.kalibox.eu 

Tel: +33 (0) 389 72 13 60 

Fax: +33 (0) 389 72 11 14 

Email: info@knauf-industries.com 

Web: www.knauf-industries.com 

Tel: +032 2 460 77 55 

Fax: +032 2 460 60 45 

Web: www.exampackaging.be 

Tel. 00 44 (0) 28 90772882 

Email. info@pharmapremier.com 

Web. www.pharmapremier.com 

www.twitter.com/VaisalaGroup 

Tel: +49 931 35 9420 

Fax: +49 931 35942 10 

Email: info@va-Q-tec.com 

Web: www.va-q-tec.com 

Tel: +1.361.592.3615 

Fax:+1.361.592.3616 

Email: 

info@intelligentthermalsolutions.com 

Web: 

www.intelligentthermalsolutions.com 

Tel: +49 6233 3170 – 0 

Fax: +49 6233 29226 

Email: logistik@frigo-trans.de 

Web: www.frigo-trans.eu 

Email: info@cargolux.com 

Web: www.cargolux.com 

Phone: +39 011 38 16 801 

wocc.erplan.it/en/ 

Phone: +39 0584 388 398 

www.caenrfid.it 

Phone: +39 0584 388 398 

www.caenrfid.it 

Tel: +(34) 93 366 -1025 

Fax: +(34) 93 366 -1028 

Email: pcapizzi@kernfrio.com 

Web: www.kernfrio.com 

Web: www.tcpreliable.com 

Tel: +33 (0) 3 44 63 40 40 

Fax: +33 (0) 3 44 63 02 40 

Email: contact@kalibox.fr 

Web: www.kalibox.eu 

Peli Products: 

T. +34 93 467 49 99 

F. +34 93 487 73 93 

Email: info@peli.com 

Tel: +44 (0) 7917 058090 

Email: Clive.lester@uk.yusenlogistics.com 

Web: www.eur.yusen-logistics. 

com 

Tel: +46 8 630 06 06 

Email: customer.service@tss.se 

Web: www.tss.se 

Tel: +49 70 66 – 9 15 02 30 

Email: info@imec.de 

Web: www.jri-maxant.com 

Web: www.imec.de 

Tel: +937-312-0114 

Fax: +937-312-1277 

Email: sales@csafellc.com 

Web: www.csafellc.com 

Tel: +44 (0)1442 828664 

Fax: +44 (0)1442 827056 

Email: enquiries@laminarmedica.co.uk 

Web: www.laminarmedica.co.uk 

Email: izzy.broom@amsafe.com 

Web: www.amsafe.com 

RegisteR NOW 


6th AnnuAl Cool ChAin 

ExCEllEnCE AwArds 

29th JAnuAry 2013 

Cool Chain Logistics Basel is the largest gathering of temperature 

control supply chain professionals in Europe and as such, we want 

to celebrate the community’s greatest achievements over the past 

year. Everyone is faced with budget constraints and resource cuts 

and these are bringing creativity and innovation to the supply chain. 

The balance between cost and quality is more important than ever! 

DO YOU KNOW SOMEONE, A TEAM OR ORGANISATION THAT 

HAS WORKED HARD TO ACHIEVE OUTSTANDING RESULTS IN 

LOGISTICS OR QA? 

gO tO www.coolchaineurope.com/invite tO 

nOMinatE tHEM tODaY! 

Why attend Clinical trial supply 2013? 

For details on cross event ticket discounts contact us on enquire@iqpc.co.uk 

or call +44 (0)207 368 9300 

Nomination 

Deadline: 

December 

14th 2012 

1. The most interactive, discussion focused clinical supply programme – really get to grips with the 

possible solutions and what the rest of the community is doing 

2. Hear the latest regulations form United States Pharmacopeia and ensure complete supply chain 

integrity 

3. Lessons in forecasting and planning – how to use your IVR data to improve future forecasting 

registration 

inCLuDEs entrance to 

the 2013 awards ceremony! 

2013 awards Categories: 

Best Quality and Risk Management Project 

Best Temperature Control Logistics Project 

Supply Chain Integrity Innovator of the Year 

Cold Chain IQ Lifetime Achievement Award 

How does it work? 

• The winners will be chosen by our public voting system and expert 

judging panel 

• Nominations close on 14th December 2012 

• Online voting then starts on 7th January 2013 

• Winners are announced at Cool Chain Logistics Europe in Basel 

For all the information on nomination criteria, guidelines and judging process go to www.coolchaineurope.com/awards 

Clinical Trial Supply Europe follows on from Cool Chain in 

Basel and is Europe’s most senior attended clinical supply 

meeting and addresses the latest approaches to improve 

the flexibility and reactivity of clinical supply chains. 

Feedback from previous attendees: 

“Fruitful and motivating!” 

Clinical Trial Manager, Transgene 

“Very good networking 

possibilities” 

Theorem Clinical Research

CONfeReNCe CODe: 11399.006 

*To qualify for discounts, payments must be received by the early bird registration deadline. Early booking discounts are not valid in conjunction with any other offer. 

** Please select your choice of workshops: Workshop A OR Workshop B Workshop C OR Workshop D 

UK Companies will be charged UK VAT at 20%> VAT Registration #: GB 799 2259 67 

Please note: • All ‘Early Bird’ discounts require payment at time of registration and before the cut-off date in order to receive any discount. 

• Any discounts offered (including team discounts) must also require payment at the time of registration. 

• All discount offers cannot be combined with any other offer. 

DELEGATE DETAILS - SIMPLY COMPLETE THIS FORM AND CLICK SUBMIT 

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Special dietary requirements: Vegetarian Non-dairy Other (please specify) 

Please indicate if you have already registered by: Phone Fax Email Web 

Please note: if you have not received an acknowledgement before the conference, please call us to confirm your booking. 

PAYMENT METHOD 

Total price for your Organisation: (Add total of all individuals attending): 

Card Number: VISA M/C AMEX 

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Pre-Conference Workshop Day: 28th January 2013 

Two Day Conference: 29th–30th January 2013 

Congress Centre Basel, Switzerland 

to speed registration, please provide the priority code located on the mailing label or in the box below. 

my registration code pDfW 

please contact our database manager on +44(0) 207 368 9300 or database@iqpc.co.uk quoting the registration code above to 

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REGISTER & 

PAY BY 31ST 

NOVEMBER 2012 

REGISTER & 

PAY BY 18TH 

DECEMBER 

2012 

REGISTER & 

PAY BY 30TH 

OCTOBER 2012 

REGISTER & 

PAY BY 31ST 

NOVEMBER 2012 

REGISTER & 

PAY BY 18TH 

DECEMBER 

2012 

END USER 

END USER 

63,289 63,398 63,498 

61,799 61,999 62,199 

VENDOR 

VENDOR 

63,798 63,898 63,998 

62,699 62,799 62,999 

• 2 Day Conference 

• 2 TRAINING DAY 

• Unlimited time in the Exhibition Hall 

• Lunch 

• Evening Networking Drinks Reception 

• Cold Chain IQ Membership and access to 100’s of Articles, Podcasts 

and Webinars 

• Post Event Presentations Access 

• Access to the Cold Chain IQ Member Lounge 

** Limited Packages to 25 (capacity of training) 

• 2 Day Conference & Workshops 

• Selection of up to 2 Workshops 


• Lunch 



and Webinars 


City/County/Postcode Cheque enclosed for: € (Made payable to IQPC Ltd.) 

(Please quote 11399.006 with remittance advice) 

Bank account details (EUR): Account name: IQPC Ltd Bank: HSBC Account number: 59090618 

Sort code: 400515 IBAN: GB98MIDL40051559090618 SWIFT: MIDLGB22 

5 Ways tO RegisteR 

phONe: +44 (0) 20 7368 9300 

fax: +44 (0) 20 7368 9301 

pOst: your booking form to iqpc, 129 

wiLton roAd,VictoriA, London, sw1V 1JZ 

email:enquire@iqpc.co.uk 

WeB: www.cooLcHAineurope.com 

FIRST 25 

TICKETS 

REGISTER & 

PAY BY 30TH 

OCTOBER 

2012 

BrOnZE 

TEAM DISCOUNTS* 

REGISTER & 

PAY BY 31ST 

NOVEMBER 

2012 

END USER 

IQPC recognises the value of learning in teams. Groups 

of 3 or more booking at the same time from the same 

company receive a 10% discount, 5 or more receive 

a 15% discount, 7 receive a 20% discount. Only one 

discount available per person. 

VENUE & ACCOMMODATION 

Venue: Congress Centre, Basel, Switzerland 

Accommodation: Accommodation: to be released 

shortly. Please check www.coolchaineurope.com for 

further information 

FREE ONLINE RESOURCES 

To claim a variety of articles, podcasts and other free 

resources please visit www.coolchaineurope.com 

DIGITAL CONFERENCE ON CD-ROM 

A digital version of the conference proceedings, 

including all presentations, is available to buy. 

Recent digital conferences available £599+Vat each 

Pharmaceutical Distribution 2012 

Nordic Pharmaceutical Distribution 2012 

Clinical Trial Supply 2012 

Serialisation and Traceability 2012 

for further information please call: 0207 368 9300 

or email: knowledgebank@iqpc.co.uk 

To search IQPC’s archived conference documentation 

visit: www.iqpcknowledgebank.com 

TERMS AND CONDITIONS 

Please read the information listed below as each booking is subject to IQPC Ltd 

standard terms and conditions. Payment Terms: Upon completion and return of 

the registration form, full payment is required no later than 5 business days from the 

date of invoice. Payment of invoices by means other than by credit card, or purchase 

order (UK Plc and UK government bodies only) will be subject to a €65 (plus VAT) 

per delegate processing fee. Payment must be received prior to the conference date. 

We reserve the right to refuse admission to the conference if payment has not been 

received. IQPC Cancellation, Postponement and Substitution Policy: You may 

substitute delegates at any time by providing reasonable advance notice to IQPC. For 

any cancellations received in writing not less than eight (8) days prior to the conference, 

you will receive a 90% credit to be used at another IQPC conference which must occur 

within one year from the date of issuance of such credit. An administration fee of 10% 

of the contract fee will be retained by IQPC for all permitted cancellations. No credit 

will be issued for any cancellations occurring within seven (7) days (inclusive) of the 

conference. In the event that IQPC cancels an event for any reason, you will receive 

a credit for 100% of the contract fee paid. You may use this credit for another IQPC 

event to be mutually agreed with IQPC, which must occur within one year from the 

date of cancellation. In the event that IQPC postpones an event for any reason and the 

delegate is unable or unwilling to attend in on the rescheduled date, you will receive a 

credit for 100% of the contract fee paid. You may use this credit for another IQPC event 

to be mutually agreed with IQPC, which must occur within one year from the date of 

postponement. Except as specified above, no credits will be issued for cancellations. 

There are no refunds given under any circumstances. IQPC is not responsible for any 

loss or damage as a result of a substitution, alteration or cancellation/postponement 

of an event. IQPC shall assume no liability whatsoever in the event this conference 

is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, 

unforeseen occurrence or any other event that renders performance of this conference 

impracticable, illegal or impossible. For purposes of this clause, a fortuitous event 

shall include, but not be limited to: war, fire, labour strike, extreme weather or other 

emergency. Please note that while speakers and topics were confirmed at the time 

of publishing, circumstances beyond the control of the organizers may necessitate 

substitutions, alterations or cancellations of the speakers and/or topics. As such, 

IQPC reserves the right to alter or modify the advertised speakers and/or topics if 

necessary without any liability to you whatsoever. Any substitutions or alterations 

will be updated on our web page as soon as possible. Discounts: All ‘Early Bird’ 

Discounts require payment at time of registration and before the cut-off date in order 

to receive any discount. Any discounts offered by IQPC (including team discounts) 

also require payment at the time of registration. Discount offers cannot be combined 

with any other offer. 

PAYMENT MUST BE RECEIVED 

PRIOR TO THE CONFERENCE 

REGISTER & 

PAY BY 18TH 

DECEMBER 

2012 

6699 61,399 61,499 61,599 

VENDOR 

62,199 62,299 62,349 

• 2 Day Main Conference 


• Lunch 



and Webinars 


*** Heads, VPs and Directors can apply for a limited number of ViP tickets to the event at just €299 – it’s first come, first served! ***

Cool Chain Brochure 2013.pdf - Sofrigam

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