ADV-1308-McCain - Nalco

Getting the Most from the
McCain/Nalco Business Partnership
The key to documented success in the McCain Foods/Nalco business relationship is the close working relationship
between the operating, maintenance, and technical staffs at each McCain facility and the local Nalco field support
engineers.
In this issue, we talked about the importance of water reuse and recycle and how the impact of the McCain Foods/
Nalco partnership has resulted in annual fresh water savings of more than 200,000 cubic meters. There is no reason
why we can’t replicate this success at every McCain facility.
Each Nalco field support engineer has access to technical information for sharing ideas, problem-solving and
leveraging best practices worldwide in real time. These local field engineers give McCain the biggest “bang for the
buck” as proactive problem prevention specialists who provide on-site training, support and guidance to the McCain
facility staff responsible for day-to-day monitoring and control of water-related processes.
Key stakeholders from McCain facilities that utilize Nalco products should participate at least annually in a Business
Review meeting, in which the local Nalco field support engineer will review progress on mutually agreed upon Key
Performance Indicators and provide recommendations for future opportunities for improvement in water, energy, and
chemical consumption. The Nalco field support engineer will follow this Service Action Plan and document progress
on each site visit in a Service Report.
This process is the cornerstone of the McCain Foods/Nalco partnership – one that delivers documented results
that allow McCain to achieve its business goals. If at any time you feel Nalco should improve any aspect of our
performance for your facility, do not hesitate to contact me directly to expedite response to your needs.
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Essential Expertise
SM
for Water, Energy and Air
NALCO COMPANY Locations
North America: Headquarters –1601 West Diehl Road • Naperville, Illinois 60563-1198 • USA
Energy Services Division – 7705 Highway 90-A • Sugar Land, Texas 77478 • USA
Europe: Ir.G.Tjalmaweg 1 • 2342 BV Oegstgeest • The Netherlands
Asia Pacific: 2 International Business Park • #02-20 The Strategy Tower 2 • Singapore 609930
Latin America: Av. das Nações Unidas 17.891 • 6° Andar 04795-100 • São Paulo • SP • Brazil
www.nalco.com
Jerome Richardson
jrichardson@nalco.com
905-379-8044
3D TRASAR, NALCO, the logo and the tagline are trademarks of Nalco Comapny.
©2011 Nalco Company All Rights Reserved ADV-1308 McCain