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Collection Management
Modern collection management is all about combining efficiency with success. The main objective is to cash your
accounts receivable as early as possible. To succeed in doing so, your A/R department has to deal with a number
of processes on a daily basis. These include:
▪ Processing dunning runs and sending out dunning notices
▪ Handling customer inquiries on the phone
▪ Active telephone collection
▪ Payment plan agreements
▪ Deferred payment agreements
▪ Applications for issuing a court order for payment
▪ Placing accounts receivable with external collection agencies or law firms
▪ Registration office inquiries
▪ Retrieving business information
▪ etc..
Professional in-house debt collection with SAP software solutions provided by SOPLEX means that all collection
processes, from dunning notice to debt enforcement, are managed in SAP, even automatically by means of an
integrated workflow:
▪ Individual dunning notices
▪ Payment plan agreements including posting in SAP
▪ Creating applications for issuing a court order in SAP by the click of a button
▪ Electronic data exchange with dunning courts
▪ Creating applications for issuing a writ of execution in SAP by the click of a button
▪ Initiating debt enforcement procedures (e.g. bailiffs, attachment orders, …)
▪ etc.
We would be happy to show you fresh ways of optimizing your collection processes and managing the complete
dunning process in SAP, from sending out the first dunning notice down to the debt enforcement procedures.