Standard 8 Health and safety in an adult social care setting

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CIS Assessment Induction Workbook – Eight You should never let a stranger into the place you are working in and never let a stranger walk around your place of work. Ensure they have a right or need to be there and if you are in any doubt accompany them until they leave the premises or contact your supervisor / manager immediately. If you meet someone in a building who you think should not be there, smile and politely ask them if you can help. If they say ‘NO’ then ask if they would mind explaining ‘who they are and what they are doing?’ If they are visiting a relative or friend and you don’t know them they, they will be assured that the person they are visiting is in a secure place. Never let a person into the building with you if you do not know them. Always ask for photo identification. Never give the door access codes to anyone who has no right or need to be in the building. If in doubt, ask your manager or supervisor. Missing Persons For the safety of individuals in a residential home or day care setting, it is important that their whereabouts is generally known at all times, particularly if they suffer from memory loss or conditions like dementia. The location of individuals living in a residential home and any appointments or outings should be communicated during the handover at the beginning of your shift. Irrespective of where they live, any individual who appears to be missing must be reported to your supervisor / manager immediately. Your employer may have a missing persons policy. 10. Managing stress 10.1 Recognise common signs and indicators of stress in yourself and others Stress is the way that you feel when too much pressure is placed on you. A little bit of pressure can be positive, productive and motivating, but too much pressure can lead to negative stress. When we talk about stress we are usually referring to negative stress. It is unhealthy for the mind and body. Everyone reacts differently to stress and different people can cope with different levels of stress. In many cases, too much stress often leads to physical, mental and emotional problems. Common signs and indicators of stress include: Poor concentration / indecisiveness Over sensitivity Clammy / cold hands Insomnia / tiredness Work-a-holism / absenteeism Irrationality Forgetfulness Churning stomach / butterflies Pins and needles Negativity Indigestion / abdominal pain Loss of sense of humour Page 24 of 46
Feeling isolated and cut off Dry mouth / difficulty swallowing Pounding head / headaches Depression Palpitations Faintness Loss of libido CIS Assessment Induction Workbook – Eight Feeling pressured Mental lethargy Chest pain Panic attacks Palpitations / rapid pulse Increased reliance on substances, for example, alcohol, cigarettes, drugs 10.2 Be aware of circumstances that tend to trigger stress in yourselves and others Circumstances that tend to trigger stress include: Long, unsociable hours or shift work Work overload / under-load New technology Repetition Danger of injury or infection Difficult relationships at work 10.3 Know ways to manage stress How to manage stress: Slow down / do one thing at a time Take up a new hobby or sport Don’t clock watch Don’t put things off Learn to say ‘NO’ Reward yourself Take a 20 minute walk Closed, negative policies Level of involvement in decision making Lack of autonomy or control Rapid, substantial change Poor communication at all levels Delegate work to others Accept yourself Separate work from home Keep a perspective about your work Take exercise Take some deep breaths Stretch your muscles If you think you are stressed, try some or all of the above techniques to control or reduce your stress levels You must tell your supervisor / manager as your employer has a duty to support you to reduce work related stress Page 25 of 46
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Standard 8 Health and safety in an adult social care setting

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