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CLUCK OLD HEN A Barnyard Serenade 1926 ... - Red Lick Records

CLUCK OLD HEN A Barnyard Serenade 1926 ... - Red Lick Records

CLUCK OLD HEN A Barnyard Serenade 1926 ... - Red Lick Records

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GENERAL INFORMATION: If you are posting or faxing your order please<br />

use our order form and make it as clear as possible. If you have already<br />

made a reservation by phone, please quote the order number.<br />

When ordering used and bargain priced items, please quote our stock number<br />

in the left hand column with the artist and title. For new stuff, please<br />

quote the label, item code, artist and title.<br />

We have single copies only of many of the used items we list and they sell<br />

out very quickly. Giving alternative choices will help avoid disappointment<br />

but, if paying by cheque, please make sure you allow enough to cover the<br />

cost of alternatives if they cost more. We always send your first choices if<br />

they are available.<br />

New items should be in stock either here or at our various distributors but, as<br />

you might expect with the specialised music we deal in, titles can be deleted<br />

or go out of print without warning. Temporary interruption in supplies may be<br />

for just a few days or even weeks but we will always inform you if there is a<br />

problem. We will do our very best to supply your full order as quickly and<br />

efficiently as possible but again, if you can give us an alternative or two –<br />

please do. Alternatives are especially important if you’re aiming for the<br />

£100 free or reduced p&p deal.<br />

Email or phone us to check availability of used, bargain offer or new items.<br />

Alternatively, keep an eye on our website and use the search facility available<br />

to find your requirements.<br />

PHONE: 029 2049 6369 (from outside UK +44 29 2049 6369)<br />

You are welcome to email or phone and check availability, order or reserve<br />

stuff at any time during the following hours.<br />

JAN 2nd - JAN 15th inclusive:<br />

MONDAY to FRIDAY (9.30am - 4.30pm)<br />

AND SATURDAY 5 JAN (9.30am to 1pm).<br />

We are closed most weekends and Bank Holidays. We also close from time<br />

to time for short holidays. When we do this, we will identify the dates we are<br />

to close in advance in our catalogues and/or on the <strong>Red</strong> <strong>Lick</strong> website.<br />

FAX: 029 2049 4259 (from overseas +44 2920 494259)<br />

The fax line is open 24 hours for straightforward Debit or Credit card orders.<br />

Please write clearly – it’s a bugger when you don’t! If you have any queries,<br />

questions or problems, you’ll need to talk to us so please give us a call.<br />

ANSWERPHONE: Our telephone number offers the opportunity to order at<br />

any time of the day or night as it operates an answerphone service for outside<br />

of office hours calls. Place your order by clearly stating your order requirements<br />

and credit card details. Please ensure that you leave a contact<br />

telephone number or email address should we need to clarify your order<br />

before despatch.<br />

EMAIL: sales@redlick.com<br />

Read This - It’ll Help You When You Order and It Explains How <strong>Red</strong> <strong>Lick</strong> Ticks…<br />

USUAL TELEPHONE ORDERING OPENING TIMES<br />

FROM 16 JAN (until publication of next catalogue)<br />

MOST MONDAYS, TUESDAYS, THURSDAYS & FRIDAYS (approx 9.30am - 4.30pm)<br />

METHODS OF PAYMENT: Payment can be made by Cheque (Cheques can<br />

take 1 week to clear), Postal Orders, Maestro, Visa or MasterCard. For online<br />

orders, we also take payment by Paypal. DO NOT SEND CASH BY POST.<br />

If you pay by Cheque or Postal Order and we cannot complete your order, we<br />

will issue a <strong>Red</strong> <strong>Lick</strong> Credit Note for use against your next order. If you would<br />

rather not have a credit note, mark your cheque “Not to exceed £…..”(The<br />

maximum amount of your order including post and packing). We’ll then fill in<br />

the exact cost of the goods we send. Please make all cheques and Postal<br />

Orders out to RED LICK RECORDS.<br />

REST ASSURED! We only process card payments when the order is complete<br />

and ready to be sent. We never pass any detail of any kind on to any<br />

one else! We take your security and privacy as seriously as we take our own.<br />

You can trust us completely – <strong>Red</strong> <strong>Lick</strong> has operated in this way as a family<br />

business for over 30 years!<br />

RED LICK RECORDS<br />

PO BOX 55 CARDIFF CF11 1JT<br />

MAKING RESERVATIONS: We allow you to reserve items on a first come<br />

first served basis. Reservations need to be claimed within 2 weeks of<br />

placement. If you don’t, you’re just not being fair on anybody and won’t be<br />

very popular…<br />

RED LICK CREDIT NOTES: If you are using a Credit Note as part or full<br />

payment, clip it to your order or quote it’s number and value.<br />

CHANGE OF ADDRESS: When you move or change your contact telephone<br />

number or email address, let us have your old details as well as the new<br />

ones so we’ll know we’re amending the right file.<br />

RETURNS: Everything we sell – new or used - is quality guaranteed. If you<br />

get a problem, let us know immediately and we’ll sort it out pretty damn quick!<br />

CATALOGUES: Our amazing catalogues are published 6 times a year and<br />

are free to buying customers. If you want a flying start to get to the used<br />

stuff by having it sent by 1 st class post, you need to send stamps to the<br />

value of £1 or, even better, ask us to charge for catalogue postage when<br />

you order.<br />

WEBSITE: Ensure you keep checking the website (www.redlick.com). We<br />

offer the opportunity to search for stock information and order and pay online.<br />

The site is easy to use and we are adding new features to it as we go along.<br />

UK POST AND PACKING: Orders are very well packed with pride and despatched<br />

by 1 st class Royal Mail,. Additional services, such as a recorded<br />

delivery, etc, are available on request at additional cost.<br />

POSTAGE CHARGES - UK ONLY:<br />

CDs and DVDs – £1.50 for the first disc then add 50p for each additional<br />

disc up to a maximum of £6.00. Remember that doubles count as 2 CDs.<br />

BOX SETS – Calculate the rate by the number of CDs in the box but check<br />

the box listing in the catalogue. Sometimes, rates have to be higher due to<br />

the presentation or booklets included, etc.<br />

VINYL LPs - £2.25 for the first LP then add £1.00 for each additional LP to a<br />

maximum charge of £6.00.<br />

BOOKS - see the listings in the catalogue.<br />

MIXED ORDERS – These are calculated to the best rate for you and won’t<br />

exceed £6.00 (regardless of the size of your order) as long as everything can<br />

be packed properly in one parcel. The maximum cost of any combination of<br />

items packed in one parcel is £6.00.<br />

SHIPPED ORDERS OVER £100 IN VALUE – ARE STILL CARRIAGE<br />

FREE IN THE UK MAINLAND. Unfortunately, we are unable to offer this<br />

to The Isle of Man, or The Scottish Highlands and Islands. To these<br />

areas, if your order is over £100, we charge £3.00 towards our costs. To<br />

ensure you qualify for these deals, you should give an alternative or two in<br />

case part of your order isn’t currently available or, in the case of used items<br />

or bargain priced CDs, sold out. Alternatives will ensure that the value of your<br />

shipped order stays over £100 and gets you the deal!<br />

HANDLING CHARGE – To offset processing costs, a surcharge of £1.00<br />

must be added to orders under £10.00 in value. This is in addition to the<br />

normal postage costs and applies to every order which totals less than<br />

£10...we gotta cover our costs somehow y’know!<br />

UK Phone (and answerphone): 029 2049 6369 UK Fax: 029 2049 4259<br />

Outside UK Phone (and answerphone): +44 2920 496369 Outside UK Fax: +44 2920 494259<br />

sales@redlick.com www.redlick.com<br />

FACEBOOK & TWITTER<br />

You can follow us on Facebook and Twitter (for ad hoc and regular info and updates).<br />

Simply go to our website (www.redlick.com) and click on the Facebook and Twitter<br />

icons shown on our home page. Link to us as a friend/follower and you will automatically<br />

get updates to your own Facebook and Twitter account as and when we post our<br />

occasional ramblings.<br />

When the office is closed, you can still email, order via the web, fax or<br />

leave a message on the telephone answer-machine message, at any time -<br />

day or night. We will always respond as soon as possible.<br />

CAT 171 IS SCHEDULED TO GO OUT ON 26th FEBRUARY 2013 – FOR 1ST CLASS DELIVERY, YOUR £1 PAYMENT HAS TO HAVE BEEN MADE BY 15th FEB 33

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