Module 4: Letters - Humber College
Module 4: Letters - Humber College
Module 4: Letters - Humber College
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<strong>Module</strong> 4: <strong>Letters</strong><br />
This module will help you:<br />
1. Prepare effective letters using a 3 step process<br />
Work Preparation eManual<br />
2. Develop content for your letters using the results of your self‐<br />
assessment exercise<br />
3. Learn how to prepare letters for a variety of situations<br />
You will correspond with individuals at every step of your job search. You will write to:<br />
Apply for a specific job<br />
Submit a resume to a company of interest to you (unsolicited)<br />
Ask for an information interview<br />
Thank an employer for a job interview<br />
Thank someone for an information interview, or for helping you in your search<br />
Accept a job offer<br />
It is a good practice to send a thank you letter (or email)<br />
to anyone who has helped you in your search.<br />
What Do Employers Look for in your <strong>Letters</strong>?<br />
1. Employers want to know why you are writing to them – the purpose of your letter.<br />
2. Employers want to see what you have to offer – the skills, knowledge and experience you<br />
have, that are attractive in light of their open jobs or their organization.<br />
3. Employers will also evaluate your ability to communicate.<br />
© Copyright 2009, 2004-08 School of Applied Technology M4 - 1
Three Steps to Developing Effective <strong>Letters</strong><br />
1. OPENING PARAGRAPH ‐ Why are you writing?<br />
Work Preparation eManual<br />
Tell people why you are writing to them. State the specific job or type of work you are<br />
looking for, and how you learned of the opening (online ad, friend, Co‐op job board, etc.)<br />
2. BODY OF THE LETTER ‐ What do you have to offer?<br />
Provide details about your skills, knowledge and experience for the job you are applying<br />
to. Avoid repeating (word‐for‐word) information that is on your resume. Keep the body<br />
of your letter to 1 to 3 short paragraphs, or consider using point form.<br />
If you are applying to a posting or job ad, respond to all of the requirements in the<br />
posting. List/briefly describe the skills, knowledge and experience you have that matches<br />
the requirements in the posting.<br />
In a general (unsolicited) application to a company, highlight what you feel are your top<br />
qualifications. Indicate your interest in the position, the company and/or its<br />
products/services, and tie in what you have researched about the company with what<br />
you have to offer.<br />
If you are writing to request an information interview, provide a few details about the<br />
kind of information you are looking for.<br />
If you are sending a thank you letter after a job interview, use this letter to also address<br />
points you feel you did not handle well in the interview, and/or to reinforce your<br />
strengths and interest in the position.<br />
3. CLOSING PARAGRAPH – What action do you desire?<br />
Finish your letter with some final details and a desirable action. For example, refer the<br />
reader to an attached resume, or suggest an interview. Provide your phone number, or<br />
email address, to make it easier for someone to reach you.<br />
In a thank you letter, you may wish to reaffirm your interest in the position, and your<br />
desire to go to the next stage of the hiring process.<br />
© Copyright 2009, 2004-08 School of Applied Technology M4 - 2
Work Preparation eManual<br />
Developing Content for your <strong>Letters</strong><br />
Its challenging to write a good letter. If you have not done this recently, here is an approach to<br />
developing content for your letters, in particular, the “body” of your letters:<br />
Review your Self‐Assessment: From the results of your personal self‐assessment, you can start<br />
to describe the components of a job and work environment that would be a good fit for you.<br />
Even if you haven’t identified a specific “job title”, you should be able to clearly describe<br />
A career direction and your interests (your employment goal)<br />
Your top technical skills and some of the things you can do well,<br />
Your personal qualities that will help you succeed in the workplace, and<br />
The factors that are important to you in a job or work environment.<br />
Complete as many of the following sentences as possible by “filling in the blanks” with your<br />
findings from the self‐assessment exercise.<br />
I am interested in a (...add your list eg. summer, Co‐op, contract, consulting, full‐time....)<br />
position.<br />
I am interested in exploring opportunities in (....add the industry/sector you are<br />
interested in targeting.....).<br />
I am interested in a position that would utilize (....add your strengths/experience....).<br />
I am interested in opportunities that will provide (.....add your workplace<br />
preferences....).<br />
I have been described by others as (.....add your personal qualities....).<br />
I tend to work best in an environment that (....add your workplace preferences....).<br />
The group of statements will be a starting point to describe yourself in “sentence form”. The<br />
finished sentences in a letter will be based on these statements.<br />
Next, rephrase the statements into sentences, and keep modifying the wording until it flows:<br />
Example:<br />
Please accept my resume as application for a Co‐op placement this summer. I am currently a<br />
second year honours student in the Civil Engineering Technology program at <strong>Humber</strong> <strong>College</strong>.<br />
I am most interested in a role that would utilize my strengths in surveying and inspection, and<br />
where I would have the opportunity to spend a good part of my time in the field. I tend to work<br />
best in a fast‐paced environment that demands a lot of time and energy, and where the job<br />
duties are varied. My previous supervisors have described me as very conscientious and<br />
committed to the work I am doing, no matter how large or small the task.<br />
In the September issue of “The Ontario Technologist”, I noticed the major development work<br />
your firm has been doing. It is my career goal to be involved in managing projects one day, and<br />
for this reason I would greatly appreciate the opportunity to join your organization.......etc<br />
© Copyright 2009, 2004-08 School of Applied Technology M4 - 3
Letter Tips – Content:<br />
Work Preparation eManual<br />
Customize your content to show how you meet the requirements of the position (when<br />
responding to a posting, or applying to companies in a specific industry, etc).<br />
Address your letter to a specific person, when possible.<br />
Use the terminology of the industry in your letters.<br />
Make your letter “you‐focused” instead of “I‐focused”.<br />
i.e. The enclosed resume will provide you with a brief outline of my experience.<br />
Avoid starting paragraphs with the word “I”. For example, instead of “I am interested in<br />
your opening….” try “Your opening in ____ caught my attention”.<br />
Do not “make up” statements in order to try to impress an employer. For example, do not<br />
write “A number of people have suggested I write to you, as your company sounds like a<br />
great place to work” unless you can substantiate this claim.<br />
Check for correct Spelling and Grammar. Or have someone else proofread your letter for<br />
you.<br />
Letter Tips – Layout and Format:<br />
In general, the easier a letter is to read, the more likely it will be read. Use a legible font size<br />
(10, 11 or 12 point), and leave white space, to help make the letter easy to read and visually<br />
pleasing.<br />
Avoid the use of bold face, underlining, italics or capital letters.<br />
Keep your letter to one page.<br />
For hard copy letters to be mailed or handed to an employer, use white or off‐white<br />
8½”x11” paper.<br />
Prepare your letters in MS Word.<br />
For a professional looking package, use the same style and font type as you use in your<br />
resume.<br />
You can indent paragraphs, but “block style” is more acceptable.<br />
Sample opening sentences and letters are provided on the following pages to help get<br />
you started. These letters should be used as a guide. Avoid copying them directly.<br />
Your letters are a reflection of your personality and writing style, so try to compose<br />
your letters in your own words.<br />
Draft your own letter, in the appropriate section of the eWorkbook.<br />
© Copyright 2009, 2004-08 School of Applied Technology M4 - 4
Sample Letter Structure:<br />
Your Street Address<br />
Your City, Prov, Postal Code<br />
Date of Letter<br />
Employer / Individual Contact Information:<br />
Contact Name, Title<br />
Company Name<br />
Street Address<br />
City, Prov, Postal Code<br />
Dear Mr. / Mrs. / Ms. LastName<br />
Work Preparation eManual<br />
RE: or FILE NUMBER<br />
(This is usually centered after the salutation or used in place of the salutation)<br />
Opening Paragraph:<br />
Tell the person why you are writing – the job you are applying to, where you saw the job<br />
posting, the person who referred you, etc.<br />
Body of the Letter:<br />
Look at the key requirements listed in the job description, or the results of your company<br />
research, to help you organize your ideas.<br />
Highlight your qualifications (skills, knowledge, experience) that best support your<br />
employment objective.<br />
Link what you have to offer, with what you have learned about the company and/or its<br />
products and services.<br />
Keep Body of the Letter to 1 to 3 short paragraphs, or use point form.<br />
Organize your paragraphs by listing the most important qualifications first.<br />
Closing:<br />
Refer to your resume (enclosed or attached).<br />
Express the action you desire (i.e. suggest an interview)<br />
Provide your phone number (or email address), so the employer can reach you.<br />
Sincerely,<br />
Your Name<br />
Add your phone number and email address under your name, to make it easy for the employer<br />
to contact you.<br />
© Copyright 2009, 2004-08 School of Applied Technology M4 - 5
Sample Starting Sentences for <strong>Letters</strong>:<br />
Your advertisement for a CAD Operator caught my attention.<br />
Work Preparation eManual<br />
I am seeking an entry level position in Design or Project Planning within your company.<br />
Please accept my resume in response to your posting on Monster.ca for a Network Support<br />
Technician.<br />
Please accept my resume as application for a Co‐op Work Term in your organization.<br />
It was a pleasure speaking with you the other day. At your suggestion, attached is a copy of my<br />
resume for your review.<br />
A friend and colleague, ____(provide name of contact) _______recommended I contact you<br />
regarding summer employment in your department.<br />
The opportunity to work on xxx technology has been my career goal for quite a while. For this<br />
reason, I am greatly interested in exploring opportunities in your firm.<br />
At the ABC trade show, I had a great discussion with __(provide name)______ at your booth,<br />
and was excited to learn your company provides Co‐op opportunities in Product Development.<br />
Your advertisement for a _____ caught my attention.<br />
Your Engineering Manager, Henry Smith, suggested I contact you regarding a work placement in<br />
your department.<br />
I read with interest that your company is developing a new concept in _____. An opportunity to<br />
join your team would be amazing.<br />
Henry Smith felt my skills and experience might be of value to your company, and suggested I<br />
contact you.<br />
As an Interior Design student with experience in commercial design and client service, I believe<br />
my background would be of interest to you.<br />
My research indicates your division manufactures xyz components for the automotive industry.<br />
As a Co‐op student in the Mechanical Engineering Technology program at <strong>Humber</strong> <strong>College</strong>, I<br />
feel I have skills that would be of value to your operation.<br />
Thank you for the tour of your plant yesterday. It was really interesting to see …..<br />
© Copyright 2009, 2004-08 School of Applied Technology M4 - 6
Sample Cover Letter #1 – Applying to a Specific Job Ad:<br />
1234 Main Street<br />
Toronto, ON 1S2 3E9<br />
February 12, 2xxx<br />
Mr. Bob Smith<br />
Plant Supervisor<br />
ABC Manufacturing Inc.<br />
5678 Central Drive<br />
Toronto, ON K9L 0M9<br />
Dear Mr. Smith,<br />
RE: Manufacturing Technician Co‐op Opportunity, File #4544<br />
Work Preparation eManual<br />
Please consider my application for the position of Manufacturing Technician, which was posted on the<br />
Co‐op Services web site, at <strong>Humber</strong>’s School of Applied Technology.<br />
During my studies in the Mechanical Engineering Technology Co‐op program, I have developed skills<br />
in…..(List the key skills you have developed/acquired that relate to the position. Make a link between<br />
what you have to offer, with the job opportunity and/or what you have learned about the Company, its<br />
products or services).<br />
Last summer I had the opportunity to work for XYZ Company, which manufactures ___. I operated<br />
_______ machinery and worked on projects related to ____. (Link past experience).<br />
My previous supervisors have described me as a hard working and reliable individual. I possess strong<br />
communication and presentation skills. Through group projects at <strong>Humber</strong> and my experience at XYZ, I<br />
have also demonstrated my ability to work well in a team. My computer skills include MS Word, Excel,<br />
Project, AutoCAD and Solid Works.<br />
Attached is a copy of my resume for your review. I look forward to meeting with you, to discuss my skills<br />
and your position. Please contact me by phone or email to arrange an interview. Thank you for your<br />
consideration.<br />
Sincerely,<br />
Joe Jones<br />
Tel: 416.123.4567 (after 5 pm)<br />
Cell: 416.987.6543 (messages)<br />
Email: joe.jones@hotmail.com<br />
© Copyright 2009, 2004-08 School of Applied Technology M4 - 7
Sample Cover Letter #2 – Unsolicited Letter Based on Your Research:<br />
1234 Main Street<br />
Toronto, ON 1S2 3E9<br />
February 12, 2xxx<br />
Mr. Bob Smith<br />
Plant Supervisor<br />
ABC Manufacturing Inc.<br />
5678 Central Drive<br />
Toronto, ON K9L 0M9<br />
Dear Mr. Smith,<br />
Work Preparation eManual<br />
As a second year student in the Mechanical Engineering Technology program at <strong>Humber</strong> <strong>College</strong>, I am<br />
very interested in a career in the automotive industry. For this reason, I am writing to explore Co‐op<br />
opportunities with your company for this coming summer.<br />
My qualifications include:<br />
Experience in operating ___ machinery and working on projects related to __ at XYZ Company<br />
(Summer 2009)<br />
Operation and programming of industrial CNC and CAM equipment and software<br />
Experienced in tool and fixture design<br />
Strong academic preparation in manufacturing processes and control systems<br />
Exposure to engineering drawings and blueprints<br />
MS Word, Excel, Project, AutoCAD and Solid Works<br />
My previous supervisors have described me as a hard working and reliable individual. I possess strong<br />
communication and presentation skills. Through group projects at <strong>Humber</strong> and my experience at XYZ, I<br />
have also demonstrated my ability to work well in a team.<br />
Attached is a copy of my resume for your review. An opportunity to meet with you in person to discuss<br />
Co‐op opportunities would be appreciated. I will follow‐up on this letter next week, and I look forward<br />
to speaking with you.<br />
Sincerely,<br />
Joe Jones<br />
Tel: 416.123.4567 (after 5 pm)<br />
Cell: 416.987.6543 (messages)<br />
Email: joe.jones@hotmail.com<br />
© Copyright 2009, 2004-08 School of Applied Technology M4 - 8
Sample Cover Letter #3 – To Request an Information Interview:<br />
1234 Main Street<br />
Toronto, ON 1S2 3E9<br />
February 12, 2xxx<br />
Mr. Bob Smith<br />
Plant Supervisor<br />
ABC Manufacturing Inc.<br />
5678 Central Drive<br />
Toronto, ON K9L 0M9<br />
Dear Mr. Smith,<br />
Work Preparation eManual<br />
Peter Jones at EFG Financial Services and a friend of my parents, suggested I contact you. He thought<br />
that you would be a good person for me to speak with, regarding career options in the automotive<br />
industry. Given the changes the industry is going through, I would like to make the most informed career<br />
decisions that I can.<br />
I am a second year student in the Mechanical Engineering Technology Co‐op program at <strong>Humber</strong><br />
<strong>College</strong>. My career goal is to work for one of the big Auto Makers, or in the automotive parts sector.<br />
As I prepare my job search plan for a Co‐op opportunity for this coming summer, it would be most<br />
helpful to have input from a person who works in the industry, to help me better understand what my<br />
employment options are. It would be helpful to know more about the type of work I would be qualified<br />
to do, so I can structure my resume and interview approach accordingly. I am also interested in learning<br />
about career progression and growth prospects within your industry in general.<br />
I would appreciate fifteen minutes of your time, either over the phone or in person, to obtain your<br />
feedback on some of my questions about your industry. I will contact you early next week to see if there<br />
is a convenient time for you to talk. For background information, attached is a copy of my current<br />
resume. I look forward to speaking with you.<br />
Sincerely,<br />
Joe Jones<br />
Tel: 416.123.4567 (after 5 pm)<br />
Cell: 416.987.6543 (messages)<br />
Email: joe.jones@hotmail.com<br />
© Copyright 2009, 2004-08 School of Applied Technology M4 - 9
Sample Letter #4 ‐ Thank You Letter:<br />
1234 Main Street<br />
Toronto, ON 1S2 3E9<br />
March 12, 2xxx<br />
Mr. Bob Smith<br />
Plant Supervisor<br />
ABC Manufacturing Inc.<br />
5678 Central Drive<br />
Toronto, ON K9L 0M9<br />
Dear Bob,<br />
Work Preparation eManual<br />
Thank you for your time yesterday, to discuss your Co‐op opportunity for a Manufacturing<br />
Technician.<br />
As discussed, its been a goal of mine to work in the automotive industry. The plant tour and<br />
your description of career paths have reinforced my desire to work in your industry even more.<br />
I am very excited about the Co‐op opportunity in your department, as it will utilize my skills and<br />
knowledge in CNC programming, machine components, and, tool and die design.<br />
I look forward to meeting with your Human Resources Manager next week. Thank you for<br />
arranging that interview, and thank you once again for a very enjoyable meeting.<br />
Yours truly<br />
Joe Jones<br />
Tel: 416.123.4567<br />
Cell: 416.987.6543<br />
Email: joe.jones@hotmail.com<br />
© Copyright 2009, 2004-08 School of Applied Technology M4 - 10