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Module 4: Letters - Humber College

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<strong>Module</strong> 4: <strong>Letters</strong><br />

This module will help you:<br />

1. Prepare effective letters using a 3 step process<br />

Work Preparation eManual<br />

2. Develop content for your letters using the results of your self‐<br />

assessment exercise<br />

3. Learn how to prepare letters for a variety of situations<br />

You will correspond with individuals at every step of your job search. You will write to:<br />

Apply for a specific job<br />

Submit a resume to a company of interest to you (unsolicited)<br />

Ask for an information interview<br />

Thank an employer for a job interview<br />

Thank someone for an information interview, or for helping you in your search<br />

Accept a job offer<br />

It is a good practice to send a thank you letter (or email)<br />

to anyone who has helped you in your search.<br />

What Do Employers Look for in your <strong>Letters</strong>?<br />

1. Employers want to know why you are writing to them – the purpose of your letter.<br />

2. Employers want to see what you have to offer – the skills, knowledge and experience you<br />

have, that are attractive in light of their open jobs or their organization.<br />

3. Employers will also evaluate your ability to communicate.<br />

© Copyright 2009, 2004-08 School of Applied Technology M4 - 1


Three Steps to Developing Effective <strong>Letters</strong><br />

1. OPENING PARAGRAPH ‐ Why are you writing?<br />

Work Preparation eManual<br />

Tell people why you are writing to them. State the specific job or type of work you are<br />

looking for, and how you learned of the opening (online ad, friend, Co‐op job board, etc.)<br />

2. BODY OF THE LETTER ‐ What do you have to offer?<br />

Provide details about your skills, knowledge and experience for the job you are applying<br />

to. Avoid repeating (word‐for‐word) information that is on your resume. Keep the body<br />

of your letter to 1 to 3 short paragraphs, or consider using point form.<br />

If you are applying to a posting or job ad, respond to all of the requirements in the<br />

posting. List/briefly describe the skills, knowledge and experience you have that matches<br />

the requirements in the posting.<br />

In a general (unsolicited) application to a company, highlight what you feel are your top<br />

qualifications. Indicate your interest in the position, the company and/or its<br />

products/services, and tie in what you have researched about the company with what<br />

you have to offer.<br />

If you are writing to request an information interview, provide a few details about the<br />

kind of information you are looking for.<br />

If you are sending a thank you letter after a job interview, use this letter to also address<br />

points you feel you did not handle well in the interview, and/or to reinforce your<br />

strengths and interest in the position.<br />

3. CLOSING PARAGRAPH – What action do you desire?<br />

Finish your letter with some final details and a desirable action. For example, refer the<br />

reader to an attached resume, or suggest an interview. Provide your phone number, or<br />

email address, to make it easier for someone to reach you.<br />

In a thank you letter, you may wish to reaffirm your interest in the position, and your<br />

desire to go to the next stage of the hiring process.<br />

© Copyright 2009, 2004-08 School of Applied Technology M4 - 2


Work Preparation eManual<br />

Developing Content for your <strong>Letters</strong><br />

Its challenging to write a good letter. If you have not done this recently, here is an approach to<br />

developing content for your letters, in particular, the “body” of your letters:<br />

Review your Self‐Assessment: From the results of your personal self‐assessment, you can start<br />

to describe the components of a job and work environment that would be a good fit for you.<br />

Even if you haven’t identified a specific “job title”, you should be able to clearly describe<br />

A career direction and your interests (your employment goal)<br />

Your top technical skills and some of the things you can do well,<br />

Your personal qualities that will help you succeed in the workplace, and<br />

The factors that are important to you in a job or work environment.<br />

Complete as many of the following sentences as possible by “filling in the blanks” with your<br />

findings from the self‐assessment exercise.<br />

I am interested in a (...add your list eg. summer, Co‐op, contract, consulting, full‐time....)<br />

position.<br />

I am interested in exploring opportunities in (....add the industry/sector you are<br />

interested in targeting.....).<br />

I am interested in a position that would utilize (....add your strengths/experience....).<br />

I am interested in opportunities that will provide (.....add your workplace<br />

preferences....).<br />

I have been described by others as (.....add your personal qualities....).<br />

I tend to work best in an environment that (....add your workplace preferences....).<br />

The group of statements will be a starting point to describe yourself in “sentence form”. The<br />

finished sentences in a letter will be based on these statements.<br />

Next, rephrase the statements into sentences, and keep modifying the wording until it flows:<br />

Example:<br />

Please accept my resume as application for a Co‐op placement this summer. I am currently a<br />

second year honours student in the Civil Engineering Technology program at <strong>Humber</strong> <strong>College</strong>.<br />

I am most interested in a role that would utilize my strengths in surveying and inspection, and<br />

where I would have the opportunity to spend a good part of my time in the field. I tend to work<br />

best in a fast‐paced environment that demands a lot of time and energy, and where the job<br />

duties are varied. My previous supervisors have described me as very conscientious and<br />

committed to the work I am doing, no matter how large or small the task.<br />

In the September issue of “The Ontario Technologist”, I noticed the major development work<br />

your firm has been doing. It is my career goal to be involved in managing projects one day, and<br />

for this reason I would greatly appreciate the opportunity to join your organization.......etc<br />

© Copyright 2009, 2004-08 School of Applied Technology M4 - 3


Letter Tips – Content:<br />

Work Preparation eManual<br />

Customize your content to show how you meet the requirements of the position (when<br />

responding to a posting, or applying to companies in a specific industry, etc).<br />

Address your letter to a specific person, when possible.<br />

Use the terminology of the industry in your letters.<br />

Make your letter “you‐focused” instead of “I‐focused”.<br />

i.e. The enclosed resume will provide you with a brief outline of my experience.<br />

Avoid starting paragraphs with the word “I”. For example, instead of “I am interested in<br />

your opening….” try “Your opening in ____ caught my attention”.<br />

Do not “make up” statements in order to try to impress an employer. For example, do not<br />

write “A number of people have suggested I write to you, as your company sounds like a<br />

great place to work” unless you can substantiate this claim.<br />

Check for correct Spelling and Grammar. Or have someone else proofread your letter for<br />

you.<br />

Letter Tips – Layout and Format:<br />

In general, the easier a letter is to read, the more likely it will be read. Use a legible font size<br />

(10, 11 or 12 point), and leave white space, to help make the letter easy to read and visually<br />

pleasing.<br />

Avoid the use of bold face, underlining, italics or capital letters.<br />

Keep your letter to one page.<br />

For hard copy letters to be mailed or handed to an employer, use white or off‐white<br />

8½”x11” paper.<br />

Prepare your letters in MS Word.<br />

For a professional looking package, use the same style and font type as you use in your<br />

resume.<br />

You can indent paragraphs, but “block style” is more acceptable.<br />

Sample opening sentences and letters are provided on the following pages to help get<br />

you started. These letters should be used as a guide. Avoid copying them directly.<br />

Your letters are a reflection of your personality and writing style, so try to compose<br />

your letters in your own words.<br />

Draft your own letter, in the appropriate section of the eWorkbook.<br />

© Copyright 2009, 2004-08 School of Applied Technology M4 - 4


Sample Letter Structure:<br />

Your Street Address<br />

Your City, Prov, Postal Code<br />

Date of Letter<br />

Employer / Individual Contact Information:<br />

Contact Name, Title<br />

Company Name<br />

Street Address<br />

City, Prov, Postal Code<br />

Dear Mr. / Mrs. / Ms. LastName<br />

Work Preparation eManual<br />

RE: or FILE NUMBER<br />

(This is usually centered after the salutation or used in place of the salutation)<br />

Opening Paragraph:<br />

Tell the person why you are writing – the job you are applying to, where you saw the job<br />

posting, the person who referred you, etc.<br />

Body of the Letter:<br />

Look at the key requirements listed in the job description, or the results of your company<br />

research, to help you organize your ideas.<br />

Highlight your qualifications (skills, knowledge, experience) that best support your<br />

employment objective.<br />

Link what you have to offer, with what you have learned about the company and/or its<br />

products and services.<br />

Keep Body of the Letter to 1 to 3 short paragraphs, or use point form.<br />

Organize your paragraphs by listing the most important qualifications first.<br />

Closing:<br />

Refer to your resume (enclosed or attached).<br />

Express the action you desire (i.e. suggest an interview)<br />

Provide your phone number (or email address), so the employer can reach you.<br />

Sincerely,<br />

Your Name<br />

Add your phone number and email address under your name, to make it easy for the employer<br />

to contact you.<br />

© Copyright 2009, 2004-08 School of Applied Technology M4 - 5


Sample Starting Sentences for <strong>Letters</strong>:<br />

Your advertisement for a CAD Operator caught my attention.<br />

Work Preparation eManual<br />

I am seeking an entry level position in Design or Project Planning within your company.<br />

Please accept my resume in response to your posting on Monster.ca for a Network Support<br />

Technician.<br />

Please accept my resume as application for a Co‐op Work Term in your organization.<br />

It was a pleasure speaking with you the other day. At your suggestion, attached is a copy of my<br />

resume for your review.<br />

A friend and colleague, ____(provide name of contact) _______recommended I contact you<br />

regarding summer employment in your department.<br />

The opportunity to work on xxx technology has been my career goal for quite a while. For this<br />

reason, I am greatly interested in exploring opportunities in your firm.<br />

At the ABC trade show, I had a great discussion with __(provide name)______ at your booth,<br />

and was excited to learn your company provides Co‐op opportunities in Product Development.<br />

Your advertisement for a _____ caught my attention.<br />

Your Engineering Manager, Henry Smith, suggested I contact you regarding a work placement in<br />

your department.<br />

I read with interest that your company is developing a new concept in _____. An opportunity to<br />

join your team would be amazing.<br />

Henry Smith felt my skills and experience might be of value to your company, and suggested I<br />

contact you.<br />

As an Interior Design student with experience in commercial design and client service, I believe<br />

my background would be of interest to you.<br />

My research indicates your division manufactures xyz components for the automotive industry.<br />

As a Co‐op student in the Mechanical Engineering Technology program at <strong>Humber</strong> <strong>College</strong>, I<br />

feel I have skills that would be of value to your operation.<br />

Thank you for the tour of your plant yesterday. It was really interesting to see …..<br />

© Copyright 2009, 2004-08 School of Applied Technology M4 - 6


Sample Cover Letter #1 – Applying to a Specific Job Ad:<br />

1234 Main Street<br />

Toronto, ON 1S2 3E9<br />

February 12, 2xxx<br />

Mr. Bob Smith<br />

Plant Supervisor<br />

ABC Manufacturing Inc.<br />

5678 Central Drive<br />

Toronto, ON K9L 0M9<br />

Dear Mr. Smith,<br />

RE: Manufacturing Technician Co‐op Opportunity, File #4544<br />

Work Preparation eManual<br />

Please consider my application for the position of Manufacturing Technician, which was posted on the<br />

Co‐op Services web site, at <strong>Humber</strong>’s School of Applied Technology.<br />

During my studies in the Mechanical Engineering Technology Co‐op program, I have developed skills<br />

in…..(List the key skills you have developed/acquired that relate to the position. Make a link between<br />

what you have to offer, with the job opportunity and/or what you have learned about the Company, its<br />

products or services).<br />

Last summer I had the opportunity to work for XYZ Company, which manufactures ___. I operated<br />

_______ machinery and worked on projects related to ____. (Link past experience).<br />

My previous supervisors have described me as a hard working and reliable individual. I possess strong<br />

communication and presentation skills. Through group projects at <strong>Humber</strong> and my experience at XYZ, I<br />

have also demonstrated my ability to work well in a team. My computer skills include MS Word, Excel,<br />

Project, AutoCAD and Solid Works.<br />

Attached is a copy of my resume for your review. I look forward to meeting with you, to discuss my skills<br />

and your position. Please contact me by phone or email to arrange an interview. Thank you for your<br />

consideration.<br />

Sincerely,<br />

Joe Jones<br />

Tel: 416.123.4567 (after 5 pm)<br />

Cell: 416.987.6543 (messages)<br />

Email: joe.jones@hotmail.com<br />

© Copyright 2009, 2004-08 School of Applied Technology M4 - 7


Sample Cover Letter #2 – Unsolicited Letter Based on Your Research:<br />

1234 Main Street<br />

Toronto, ON 1S2 3E9<br />

February 12, 2xxx<br />

Mr. Bob Smith<br />

Plant Supervisor<br />

ABC Manufacturing Inc.<br />

5678 Central Drive<br />

Toronto, ON K9L 0M9<br />

Dear Mr. Smith,<br />

Work Preparation eManual<br />

As a second year student in the Mechanical Engineering Technology program at <strong>Humber</strong> <strong>College</strong>, I am<br />

very interested in a career in the automotive industry. For this reason, I am writing to explore Co‐op<br />

opportunities with your company for this coming summer.<br />

My qualifications include:<br />

Experience in operating ___ machinery and working on projects related to __ at XYZ Company<br />

(Summer 2009)<br />

Operation and programming of industrial CNC and CAM equipment and software<br />

Experienced in tool and fixture design<br />

Strong academic preparation in manufacturing processes and control systems<br />

Exposure to engineering drawings and blueprints<br />

MS Word, Excel, Project, AutoCAD and Solid Works<br />

My previous supervisors have described me as a hard working and reliable individual. I possess strong<br />

communication and presentation skills. Through group projects at <strong>Humber</strong> and my experience at XYZ, I<br />

have also demonstrated my ability to work well in a team.<br />

Attached is a copy of my resume for your review. An opportunity to meet with you in person to discuss<br />

Co‐op opportunities would be appreciated. I will follow‐up on this letter next week, and I look forward<br />

to speaking with you.<br />

Sincerely,<br />

Joe Jones<br />

Tel: 416.123.4567 (after 5 pm)<br />

Cell: 416.987.6543 (messages)<br />

Email: joe.jones@hotmail.com<br />

© Copyright 2009, 2004-08 School of Applied Technology M4 - 8


Sample Cover Letter #3 – To Request an Information Interview:<br />

1234 Main Street<br />

Toronto, ON 1S2 3E9<br />

February 12, 2xxx<br />

Mr. Bob Smith<br />

Plant Supervisor<br />

ABC Manufacturing Inc.<br />

5678 Central Drive<br />

Toronto, ON K9L 0M9<br />

Dear Mr. Smith,<br />

Work Preparation eManual<br />

Peter Jones at EFG Financial Services and a friend of my parents, suggested I contact you. He thought<br />

that you would be a good person for me to speak with, regarding career options in the automotive<br />

industry. Given the changes the industry is going through, I would like to make the most informed career<br />

decisions that I can.<br />

I am a second year student in the Mechanical Engineering Technology Co‐op program at <strong>Humber</strong><br />

<strong>College</strong>. My career goal is to work for one of the big Auto Makers, or in the automotive parts sector.<br />

As I prepare my job search plan for a Co‐op opportunity for this coming summer, it would be most<br />

helpful to have input from a person who works in the industry, to help me better understand what my<br />

employment options are. It would be helpful to know more about the type of work I would be qualified<br />

to do, so I can structure my resume and interview approach accordingly. I am also interested in learning<br />

about career progression and growth prospects within your industry in general.<br />

I would appreciate fifteen minutes of your time, either over the phone or in person, to obtain your<br />

feedback on some of my questions about your industry. I will contact you early next week to see if there<br />

is a convenient time for you to talk. For background information, attached is a copy of my current<br />

resume. I look forward to speaking with you.<br />

Sincerely,<br />

Joe Jones<br />

Tel: 416.123.4567 (after 5 pm)<br />

Cell: 416.987.6543 (messages)<br />

Email: joe.jones@hotmail.com<br />

© Copyright 2009, 2004-08 School of Applied Technology M4 - 9


Sample Letter #4 ‐ Thank You Letter:<br />

1234 Main Street<br />

Toronto, ON 1S2 3E9<br />

March 12, 2xxx<br />

Mr. Bob Smith<br />

Plant Supervisor<br />

ABC Manufacturing Inc.<br />

5678 Central Drive<br />

Toronto, ON K9L 0M9<br />

Dear Bob,<br />

Work Preparation eManual<br />

Thank you for your time yesterday, to discuss your Co‐op opportunity for a Manufacturing<br />

Technician.<br />

As discussed, its been a goal of mine to work in the automotive industry. The plant tour and<br />

your description of career paths have reinforced my desire to work in your industry even more.<br />

I am very excited about the Co‐op opportunity in your department, as it will utilize my skills and<br />

knowledge in CNC programming, machine components, and, tool and die design.<br />

I look forward to meeting with your Human Resources Manager next week. Thank you for<br />

arranging that interview, and thank you once again for a very enjoyable meeting.<br />

Yours truly<br />

Joe Jones<br />

Tel: 416.123.4567<br />

Cell: 416.987.6543<br />

Email: joe.jones@hotmail.com<br />

© Copyright 2009, 2004-08 School of Applied Technology M4 - 10

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