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<strong>Hosting</strong> a <strong>UN</strong> <strong>Volunteer</strong><br />

inspiration in action<br />

An Orientation Guide


2<br />

“The difference <strong>UN</strong>V makes is by demonstrating peace and<br />

development results and impact through volunteerism. <strong>UN</strong>V’s<br />

comparative advantage is the ability and knowledge to<br />

bring about transformational change through volunteerism,<br />

community voluntary action and civic engagement through active<br />

partnerships with civil society, volunteer involving organizations,<br />

<strong>UN</strong> agencies and Governments. This is inspiration in action.”<br />

Flavia Pansieri, Executive Coordinator,<br />

<strong>United</strong> <strong>Nations</strong> <strong>Volunteer</strong>s (<strong>UN</strong>V) programme<br />

Front cover: National <strong>UN</strong> <strong>Volunteer</strong> Teófilo Quispe (right)<br />

is a Technical Assistant and potato producer in Bolivia.<br />

Teófilo trains members of Corque municipality, such as the<br />

indigenous community leader shown here, in ways to improve<br />

production and income. (Nicolas Josserand, 2010)<br />

This water enclosure in Saru (Hinjilicut block) was completed in 2009 at the request of the<br />

villagers themselves. It is used as a fish farm for small business development, not to mention its<br />

usefulness as a water storage facility for washing and other activities. Many of the people here<br />

belong to India’s ‘Scheduled Tribes’. The women of Saru joined together in this voluntary self-help<br />

group to help each other generate income and press for development projects such as the water<br />

tank. (Philip Sen/<strong>UN</strong>V, 2009)


Table of contents<br />

4<br />

1. About us: <strong>United</strong> <strong>Nations</strong> <strong>Volunteer</strong>s (<strong>UN</strong>V) programme .................................................................7<br />

a. Purpose of the orientation guide .......................................................................................................7<br />

b. <strong>UN</strong>V: our mandate, our inspiration, our goal and how we achieve it ..................................................7<br />

Fast facts ................................................................................................................................................9<br />

2. How does volunteerism contribute to peace and development? ..................................................11<br />

3. Why host a <strong>UN</strong> <strong>Volunteer</strong>? Why include volunteerism in your programming? ............................. 14<br />

a. Because volunteerism helps you meet your peace and development goals ................................... 14<br />

b. Because of the people ................................................................................................................... 15<br />

c. Because of the services <strong>UN</strong>V offers you ....................................................................................... 15<br />

d. Because of the concrete support we provide you in the field ......................................................... 15<br />

4. What types of volunteers are supported by <strong>UN</strong>V? ..........................................................................17<br />

a. International <strong>UN</strong> <strong>Volunteer</strong>s ........................................................................................................... 17<br />

i. International <strong>UN</strong> <strong>Volunteer</strong>s ..................................................................................................... 17<br />

ii. <strong>UN</strong> <strong>Volunteer</strong> Interns ................................................................................................................ 17<br />

iii. Transfer of Knowledge Through Expatriate Nationals (TOKTEN) ............................................. 18<br />

b. National <strong>UN</strong> <strong>Volunteer</strong>s ................................................................................................................. 18<br />

i. National <strong>UN</strong> <strong>Volunteer</strong>s ............................................................................................................ 18<br />

ii. National <strong>UN</strong> Community <strong>Volunteer</strong>s ......................................................................................... 18<br />

5. What other types of volunteer modalities are offered by <strong>UN</strong>V? ................................................... 20<br />

a. <strong>UN</strong> Online <strong>Volunteer</strong>s .................................................................................................................... 20<br />

How to recruit a <strong>UN</strong> Online <strong>Volunteer</strong> ............................................................................................ 20<br />

b. Corporate/Private Sector <strong>Volunteer</strong>s ............................................................................................. 21<br />

c. <strong>UN</strong> University <strong>Volunteer</strong>s ............................................................................................................... 21<br />

6. What are the <strong>UN</strong> <strong>Volunteer</strong>’s assignment parameters? ................................................................. 23


7. What are the roles and responsibilities of <strong>UN</strong> <strong>Volunteer</strong>s? ........................................................... 25<br />

a. Pre-assignment.............................................................................................................................. 26<br />

b. During the assignment ................................................................................................................... 26<br />

c. End of assignment ......................................................................................................................... 26<br />

8. What is your responsibility in managing a <strong>UN</strong> <strong>Volunteer</strong>? ..............................................................27<br />

a. Pre-assignment.............................................................................................................................. 27<br />

b. During the assignment ................................................................................................................... 28<br />

c. End of assignment ......................................................................................................................... 28<br />

9. What are the costs of hosting a <strong>UN</strong> <strong>Volunteer</strong>? .............................................................................. 30<br />

10. What legal and operational frameworks are involved? .................................................................. 31<br />

11. How do you request a <strong>UN</strong> <strong>Volunteer</strong>? ............................................................................................. 32<br />

a. Recruiting international <strong>UN</strong> <strong>Volunteer</strong>s .......................................................................................... 32<br />

b. Recruiting national <strong>UN</strong> <strong>Volunteer</strong>s ................................................................................................. 33<br />

c. Locally identified candidates .......................................................................................................... 34<br />

12. Examples of <strong>UN</strong> <strong>Volunteer</strong>s helping host entities to meet their goals ......................................... 35<br />

a. Africa ............................................................................................................................................ 36<br />

b. Asia Pacific .................................................................................................................................... 38<br />

c. Arab States .................................................................................................................................... 41<br />

d. Europe and Commonwealth of Independent States ....................................................................... 43<br />

e. Latin America and the Caribbean ................................................................................................... 46<br />

<strong>UN</strong> Online <strong>Volunteer</strong>s .......................................................................................................................... 49<br />

5


About us


1. About us – <strong>United</strong> <strong>Nations</strong><br />

<strong>Volunteer</strong>s (<strong>UN</strong>V) programme<br />

a) Purpose of the orientation guide<br />

The purpose of this orientation guide is to both inform and inspire partner organizations who wish to harness<br />

the power of volunteerism to achieve their peace and development objectives by hosting <strong>UN</strong> <strong>Volunteer</strong>s<br />

within the context of their programmes, projects and field operations. This guide serves to provide basic<br />

information on the mission and goals of <strong>UN</strong>V and the areas of our programmatic outreach, including the<br />

different types of <strong>UN</strong> <strong>Volunteer</strong>s. It provides basic information about how host entities can partner with <strong>UN</strong>V<br />

and integrate elements of volunteerism and <strong>UN</strong> <strong>Volunteer</strong>s into their own programmes. It also describes<br />

partner organizations’ responsibilities towards volunteers.<br />

b) <strong>United</strong> <strong>Nations</strong> <strong>Volunteer</strong>s (<strong>UN</strong>V) programme: our mandate, our inspiration,<br />

our goal and how we achieve it<br />

Our mandate<br />

On 7 December 1970 the <strong>United</strong> <strong>Nations</strong> General Assembly (GA) passed resolution 26/59 which set up<br />

“...with effect from 1 January 1971 an international group of volunteers, the members of which shall be<br />

designated collectively and individually as <strong>United</strong> <strong>Nations</strong> <strong>Volunteer</strong>s”.<br />

The mandate of <strong>UN</strong>V, which has been evolving continuously since its establishment in 1970, today positions<br />

the organization as the leader within the <strong>United</strong> <strong>Nations</strong> (<strong>UN</strong>) system in recruiting and mobilizing volunteers<br />

in response to partner requests for technical assistance. Furthermore, it has assisted programme countries<br />

in building sustainable national capacities, mobilizing volunteers domestically through national volunteer<br />

schemes, volunteer centres and networks, as well as promoting social inclusion and the involvement of youth<br />

in volunteerism for peace and development.<br />

Estefania Afuirre Chauvinia is a national <strong>UN</strong> <strong>Volunteer</strong> Protection Assistant with <strong>UN</strong>HCR in her<br />

home country, Ecuador. At the San Lorenzo refugee registration centre, people often arrive from<br />

across the Colombian border with almost nothing and have to start a new life. Registering them and<br />

listening to their needs is a crucial task in order to deliver further assistance. (Andrew Smith, 2009)<br />

7


8<br />

In 1976, the <strong>UN</strong> General Assembly (GA) resolution 31/131 broadened the mandate of <strong>UN</strong>V to promoting the<br />

advancement of the role of youth in development. <strong>UN</strong> GA resolution 56/38 further expanded the mandate by<br />

proclaiming 2001 the International Year of <strong>Volunteer</strong>s (IYV). This resolution also designated <strong>UN</strong>V as the <strong>UN</strong><br />

focal point to raise awareness of volunteerism and provide technical cooperation to developing countries in<br />

the field of volunteerism. This was to enable developing countries to fully exploit volunteerism’s potential as a<br />

resource for achieving the Millennium Development Goals (MDGs).<br />

Our inspiration<br />

<strong>UN</strong>V is inspired by the conviction that volunteerism can transform the pace and nature of development and by<br />

the idea that everyone can contribute their time and energy towards peace and development. With partners,<br />

<strong>UN</strong>V advocates for volunteerism, integrates volunteerism into development planning and mobilizes volunteers.<br />

The enormous potential of volunteerism is an inspiration to <strong>UN</strong>V and to volunteers around the world.<br />

Our goal<br />

At <strong>UN</strong>V, our goal is to contribute to peace and human development by helping volunteerism become an<br />

integral part of every peace and human development agenda, whether it is for an international, regional,<br />

national or local endeavour.<br />

How we achieve our goal<br />

i. <strong>UN</strong>V advocates globally for volunteerism for peace and development;<br />

ii. <strong>UN</strong>V works with partners like you to integrate volunteerism as an intentional component<br />

of your peace and development programming;<br />

iii. <strong>UN</strong>V mobilizes volunteers to contribute to global peace and development.<br />

For more details, go to http://www.unv.org or http://www.worldvolunteerweb.org.<br />

Photo left: Jean-Claude Bakaira, <strong>UN</strong>V<br />

Camp Manager (left), and Rosario Dela<br />

Cruz, <strong>UN</strong>V Administrative Officer (centre),<br />

engage with a volunteer supporting the<br />

elections in Kindu, Democratic Republic<br />

of Congo. (<strong>UN</strong>V, 2006) Photo right: <strong>UN</strong>V<br />

Electoral Officers and Advisors supporting<br />

the 2012 electoral process in Timor Leste<br />

continue the example set by the <strong>UN</strong><br />

<strong>Volunteer</strong>s who assisted in the country’s<br />

1999 elections. (<strong>UN</strong>V, 1999)


• The <strong>United</strong> <strong>Nations</strong> <strong>Volunteer</strong>s (<strong>UN</strong>V) programme was created by the <strong>United</strong> <strong>Nations</strong> General Assembly<br />

in 1970 with the mandate to support the work of all <strong>UN</strong> organizations, including <strong>UN</strong> specialized agencies and<br />

<strong>UN</strong> peacekeeping and political missions.<br />

• <strong>UN</strong>V partnered with 23 <strong>UN</strong> entities and 16 <strong>UN</strong> missions in 2010, and supported the <strong>UN</strong> reform process<br />

by mainstreaming volunteerism into 57 <strong>United</strong> <strong>Nations</strong> Development Assistance Frameworks (<strong>UN</strong>DAFs) and<br />

supporting <strong>UN</strong> Resident Coordinators, including in the eight “Delivering as One” pilot countries.<br />

• The <strong>UN</strong> entities which engaged the most <strong>UN</strong> <strong>Volunteer</strong>s in 2010 were the <strong>United</strong> <strong>Nations</strong> Department<br />

of Peace Keeping Operations (DPKO) (3,164 or 41 per cent), <strong>United</strong> <strong>Nations</strong> Development Programme<br />

(<strong>UN</strong>DP) (2,233 or 29 per cent), and <strong>United</strong> <strong>Nations</strong> High Commissioner for Refugees (<strong>UN</strong>HCR) (1,010 or<br />

13 per cent).<br />

• <strong>UN</strong> <strong>Volunteer</strong>s comprise around 30 per cent of the <strong>UN</strong>’s international civilian peacekeeping<br />

personnel, contributing an array of expertise ranging from peacebuilding and reconciliation to medical care,<br />

humanitarian relief, infrastructure repair and housing for victims of civil strife and natural disasters.<br />

• <strong>UN</strong> <strong>Volunteer</strong>s constitute 17 per cent of the <strong>UN</strong>HCR field presence in 74 countries.<br />

• Since 1971, <strong>UN</strong>V has mobilized tens of thousands of skilled professionals to serve the cause of<br />

peace and development.<br />

• Since <strong>UN</strong>V’s first involvement with peacekeeping and political missions, with its support to the<br />

Cambodia peace process in 1992, more than 20,000 <strong>UN</strong> <strong>Volunteer</strong>s have served in over 60 <strong>UN</strong> missions of<br />

this kind. Other milestone missions include the peace processes in South Africa, Mozambique, Kosovo, Timor<br />

Leste and South Sudan.<br />

• Every year, <strong>UN</strong>V directly mobilizes <strong>UN</strong> <strong>Volunteer</strong>s to fill more than 7,500 national and international<br />

assignments.<br />

• <strong>UN</strong> <strong>Volunteer</strong>s represent over 150 nationalities and volunteer their services in more than 130 countries.<br />

• More than 75 per cent of <strong>UN</strong> <strong>Volunteer</strong>s come from developing countries and volunteer in the South,<br />

thus promoting South-South cooperation, and more than 30 per cent volunteer within their own countries.<br />

• <strong>UN</strong>V, headed by an Executive Coordinator, has about 150 staff members based in Bonn and small<br />

field presences in close to 100 countries.<br />

• <strong>UN</strong>V is administered by <strong>UN</strong>DP.<br />

Fast facts<br />

9


<strong>Volunteer</strong>ism’s contribution<br />

10


2. How does volunteerism<br />

contribute to peace and development?<br />

The difference <strong>UN</strong>V makes is by demonstrating peace and development results and impact through<br />

volunteerism. <strong>UN</strong>V’s comparative advantage is the ability and knowledge to bring about transformational<br />

change through volunteerism, community voluntary action and civic engagement through active partnerships<br />

with civil society, volunteer involving organizations, <strong>UN</strong> agencies and Governments. This is inspiration in action.<br />

<strong>UN</strong>V advocates for the integration of volunteerism into peace and development frameworks at the global,<br />

regional and national levels, and mobilizes <strong>UN</strong> <strong>Volunteer</strong>s.<br />

<strong>UN</strong>V intentionally focuses its efforts in specific priority and geographical areas where volunteerism, through<br />

deliberate and considered involvement, can affect transformational impact and change in the lives of<br />

communities – change that can be demonstrated through tangible and measureable results that ultimately<br />

contribute to global peace and development.<br />

<strong>UN</strong>V is guided by knowledge and lessons learnt in supporting ameliorative initiatives through volunteerism,<br />

community voluntary action and civic engagement. This includes best practices in community-centred,<br />

inclusive and participatory approaches to achieve peace and development outcomes. This in turn includes<br />

strengthening local capacities and facilitating access to services, opportunities and service delivery; and<br />

community mobilization through voluntary action. Additionally, <strong>UN</strong>V will continue to use its flexibility and<br />

ability to rapidly provide quality volunteers (through a number of different channels or modalities) to support<br />

a variety of different needs in the areas of peace and development.<br />

Through its programme framework, <strong>UN</strong>V focuses on harnessing volunteerism as a strategic asset and a<br />

powerful contributor to peace and development in the following five priority programme areas:<br />

In Ethiopia, local community youth volunteers prepare the land to improve<br />

production as part of income generating activities. (Antonio Fiorente, 2010)<br />

11


12<br />

Delivery of basic services<br />

• Strengthening local governance<br />

• Primary health care and HIV/AIDS<br />

• Non-formal education<br />

Environment and climate change<br />

• Community-based natural resource management and sustainable biodiversity conservation<br />

• Community-based adaptation to climate change<br />

• Food security through sustainable livelihoods<br />

Crisis prevention and recovery<br />

• Disaster prevention and risk reduction, as well as conflict prevention<br />

• Post-disaster and post-conflict recovery, including sustainable livelihoods and democratic governance<br />

(e.g. post-conflict electoral processes)<br />

• Local conflict resolution, reconciliation, peace-building and human rights<br />

Humanitarian assistance<br />

• Emergency response and early recovery, including basic services and food security<br />

• Protection, including of refugees, internally displaced persons (IDPs), returnees, children<br />

• Promotion of human rights<br />

• Support to coordination efforts and information, reporting and research<br />

Operational and capacity building support to <strong>UN</strong> Missions<br />

• Substantive and technical support to achieve <strong>UN</strong> peacekeeping and peace-building mandates<br />

• Capacity development and skills transfer to national stakeholders<br />

• Local institutional capacity building, including in democratic governance, transitional justice, rule of law,<br />

and civil affairs<br />

• Outreach to the community level to support <strong>UN</strong> peacekeeping and political missions’ credibility and<br />

sustainability of peace efforts.<br />

Social inclusion<br />

<strong>UN</strong>V support in its priority areas is underpinned by the three cross-cutting themes of youth, gender, and<br />

marginalized persons also defined as “social inclusion pillars”. At community and institutional levels, social<br />

inclusion involves relevant target groups in all volunteerism and related institutional initiatives.<br />

National <strong>UN</strong> <strong>Volunteer</strong> Rizwan Latif (right) is an Outreach and Capacity Development Officer in<br />

Islamabad, Pakistan. Here, he discusses with 23-year-old Ammar Ahmed how men and boys can be<br />

encouraged to reduce gender-based violence and promote gender equality. (Waqas Anees, 2010)


Why host a <strong>UN</strong> <strong>Volunteer</strong>?<br />

13


14<br />

3. Why host a <strong>UN</strong> <strong>Volunteer</strong>?<br />

Why include volunteerism in<br />

your programming?<br />

a) Because volunteerism helps you meet your peace and development goals<br />

The integration of volunteerism into peace and development programming and policies has long been<br />

recognized by many <strong>UN</strong> General Assembly resolutions and some <strong>UN</strong> instruments as an essential ingredient<br />

in achieving sustainable development. It is commonly accepted that the MDGs will be missed if development<br />

agencies fail to mobilize and involve millions of citizens to help enhance their development impact.<br />

<strong>Volunteer</strong>ism:<br />

i. Is untapped national wealth and a strategic resource for development<br />

ii. Increases the efficiency and outreach of development activities thus increasing communities’ trust in<br />

themselves and their government<br />

iii. Provides a platform for social inclusion, young, old, marginalized, women<br />

iv. Is an expression of citizenship and human rights<br />

v. Opens the shrinking development and democratic space<br />

vi. Mobilizes collective action to deal with problems and issues<br />

vii. Provides a safety net where traditional market responses fail to protect the powerless from despair,<br />

destitution, abuse and fear<br />

viii. Helps the poor to move from passive recipients to active participants in development and helps them<br />

to envision their own future and take action<br />

ix. Is enriching to the individual.


) Because of the people<br />

i. <strong>UN</strong> <strong>Volunteer</strong>s are highly motivated and inspirational, and are committed to the principles, ideals and<br />

code of conduct of the <strong>United</strong> <strong>Nations</strong><br />

ii. <strong>UN</strong> <strong>Volunteer</strong>s are experienced, qualified and talented people<br />

iii. <strong>UN</strong> <strong>Volunteer</strong>s bring the requisite professional credentials and a minimum of two to five years of<br />

relevant experience.<br />

c) Because of the services <strong>UN</strong>V offers you<br />

i. A database of 25,000 assessed candidates in over 100 programme categories<br />

ii. The legal framework through Conditions of Service, guidance notes and the <strong>UN</strong>V code of conduct for<br />

<strong>UN</strong> <strong>Volunteer</strong>s<br />

iii. Contracts between the <strong>UN</strong> <strong>Volunteer</strong>, host entity and <strong>UN</strong>V<br />

iv. Centralized volunteer living allowance payments to all its volunteers<br />

v. A <strong>UN</strong>V Online <strong>Volunteer</strong>ing service that matches skilled volunteers with opportunities to contribute to<br />

development online, rather than on site. In 2010, 10,000 online volunteers undertook 15,000 assignments<br />

vi. Programmatic, operations and knowledge management support<br />

vii. Field support comprising a <strong>UN</strong>V Field Unit usually led by a <strong>UN</strong>V Programme Officer operating from<br />

the <strong>UN</strong>DP Country Office. <strong>UN</strong>V field support to <strong>UN</strong> peacekeeping or special political missions is<br />

headed by a <strong>UN</strong>V Programme Manager who is integrated into the mission. Where no Field Unit<br />

exists, field support for <strong>UN</strong> <strong>Volunteer</strong>s is provided by a <strong>UN</strong>DP Country Office focal point who liaises<br />

with <strong>UN</strong>V Headquarters on programmatic, operational and administrative matters.<br />

d) Because of the concrete support we provide you in the field<br />

<strong>UN</strong>V can help you identify programmatic opportunities for volunteer assignments and supports you in:<br />

i. Drafting the Description of Assignment (DOA)<br />

ii. Managing the selection process<br />

iii. Conducting the initial briefing<br />

iv. Monitoring the <strong>UN</strong> <strong>Volunteer</strong> during the assignment<br />

v. Facilitating opportunities to increase the visibility of the contribution of volunteerism for development,<br />

including developing innovative programmes, projects and initiatives.<br />

15


Types of volunteers<br />

16


4. What types of volunteers<br />

are supported by <strong>UN</strong>V?<br />

a) International <strong>UN</strong> <strong>Volunteer</strong>s:<br />

i. International <strong>UN</strong> <strong>Volunteer</strong>s<br />

International <strong>UN</strong> <strong>Volunteer</strong>s serve in countries other than their own. They are recruited for their technical<br />

expertise and specialized inputs to development programmes and in the areas of peacekeeping,<br />

humanitarian assistance and <strong>UN</strong>-supported electoral processes. The average age of international <strong>UN</strong><br />

<strong>Volunteer</strong>s is 39 years. They have the requisite professional skills and qualifications for their assignment<br />

and bring a minimum of two to five years of relevant experience. The majority – 77 per cent – come from<br />

developing countries themselves. The duration of their assignments can be from 6 to 24 months with pro<br />

forma costs per year ranging from 45,000 to 91,000 USD 1 .<br />

ii. <strong>UN</strong> <strong>Volunteer</strong> Interns 2<br />

<strong>UN</strong> <strong>Volunteer</strong> Interns are recent university graduates up to 27 years old. The objective of the <strong>UN</strong>V<br />

Internship Programme is to provide them with the opportunities to volunteer in their respective fields of<br />

specialization. This exposes them to development realities in international socio-economic and political<br />

environments which in turn enhances their professional and life skills. <strong>UN</strong> <strong>Volunteer</strong> Interns are fully funded<br />

by donors.<br />

1 Pro forma costs are determined by country and vary due to differences in the costs of living, country-specific security and other<br />

requirements. Figures accurate at time of printing.<br />

2 The <strong>UN</strong>V Internship programme is currently under review and a name change may follow.<br />

Zoran Vasiljevic (left) is a national <strong>UN</strong> <strong>Volunteer</strong> from the Roma community in Croatia. As<br />

part of a <strong>UN</strong>DP partnership with local authorities, he leads children in after-school learning<br />

and socializing activities at the Capraske Poljana Community Centre at a Roma settlement.<br />

These activities are aimed at strengthening social cohesion and promoting the inclusion of<br />

marginalized and vulnerable groups through volunteerism. (Hrvoje Žucko, 2009)<br />

17


18<br />

iii. Transfer of Knowledge through Expatriate Nationals (TOKTEN)<br />

Transfer of Knowledge Through Expatriate Nationals (TOKTEN) specialists or “diaspora volunteers”<br />

provide primarily short-term advisory services in projects addressing priority areas identified by the host<br />

Governments. As expatriate nationals, the volunteers’ intimate understanding of the host country frequently<br />

results in the identification of special needs that might otherwise have been ignored. Their cultural and<br />

linguistic skills facilitate local capacity development and pave the way for longer term relationships. Diaspora<br />

<strong>UN</strong> <strong>Volunteer</strong>s are identified from <strong>UN</strong>V and <strong>UN</strong>DP databases and matched with the country’s needs.<br />

b) National <strong>UN</strong> <strong>Volunteer</strong>s:<br />

i. National <strong>UN</strong> <strong>Volunteer</strong>s<br />

National <strong>UN</strong> <strong>Volunteer</strong>s serve in their own countries and support national capacity building initiatives. They<br />

facilitate local networking and the exchange of information. The recruitment of national <strong>UN</strong> <strong>Volunteer</strong>s is<br />

managed at country level with guidance from <strong>UN</strong>V Headquarters. The assignment duration ranges from<br />

3 to 24 months with an average pro forma cost of 12,000 USD per year.<br />

National <strong>UN</strong> <strong>Volunteer</strong>s must be at least 25 years old and hold the academic or technical credentials<br />

required for the relevant assignment. In certain professions, practical experience may substitute for<br />

academic prerequisites. National <strong>UN</strong> <strong>Volunteer</strong>s must have two to five years of relevant working experience.<br />

ii. National <strong>UN</strong> Community <strong>Volunteer</strong>s 3<br />

National <strong>UN</strong> community <strong>Volunteer</strong>s must be at least 21 years old and have a basic education such as<br />

a secondary school certificate, baccalauréat or equivalent. These volunteers bring technical skills in a<br />

profession or trade for which they have the related diploma and a minimum of two years of relevant working<br />

experience. The national <strong>UN</strong> community <strong>Volunteer</strong>s also bring skills in community development and social<br />

mobilization.<br />

3 Formerly known as national <strong>UN</strong>V field workers.<br />

National <strong>UN</strong> <strong>Volunteer</strong> Javier Maraza Ayca (right) supports achievement of the Millennium<br />

Development Goals through a community tourism project in the economically deprived Qaqachaca<br />

municipality of Oruro, Bolivia. Being indigenous to the area, and understanding the local language and<br />

culture, Javier is perfectly placed to live and work within the community. (Nicolas Josserand, 2010)


Other <strong>UN</strong>V modalities<br />

19


20<br />

5. What other types of volunteer<br />

modalities are offered by <strong>UN</strong>V?<br />

a) <strong>UN</strong> Online <strong>Volunteer</strong>s<br />

The <strong>UN</strong>V Online <strong>Volunteer</strong>ing service connects non-profit organizations – such as non-governmental<br />

organizations, Governments and <strong>United</strong> <strong>Nations</strong> entities – with volunteers worldwide so they can collaborate<br />

online for peace and development. The <strong>UN</strong> Online <strong>Volunteer</strong>s are not <strong>UN</strong> <strong>Volunteer</strong>s and are not covered by<br />

any contract with <strong>UN</strong>V. They are students, working professionals and retirees with diverse backgrounds and<br />

from across the globe who contribute their skills over the Internet to help organizations address peace and<br />

development challenges. <strong>UN</strong> Online <strong>Volunteer</strong>s have diverse backgrounds and cooperate across borders,<br />

without ever leaving their own homes. They do not receive financial compensation. They help develop<br />

capacity by training staff, teaching new skills or providing guidance and advice.<br />

How to recruit an online volunteer through the <strong>UN</strong>V Online <strong>Volunteer</strong>ing service:<br />

On www.onlinevolunteering.org, <strong>UN</strong>V provides a global platform for organizations to advertise their<br />

online volunteering opportunities. Organizations wishing to collaborate with <strong>UN</strong> Online <strong>Volunteer</strong>s<br />

log on to the website, register their details, and submit volunteer opportunity descriptions explaining<br />

what they need from online volunteers. The opportunity is then published on the service website.<br />

Tools to manage online volunteers are available on the website, where you can find out about<br />

experiences, best practices and lessons learned from organizations and volunteers worldwide. Many<br />

non-governmental organizations, Governments and <strong>United</strong> <strong>Nations</strong> agencies recognize the value of<br />

online volunteering.<br />

For more information, see www.onlinevolunteering.org.


) <strong>UN</strong> Corporate/Private Sector <strong>Volunteer</strong>s<br />

Under the <strong>UN</strong>V Corporate/Private Sector (CPS) programme, current or retired employees from the private<br />

sector provide short-term advisory services. They support <strong>UN</strong> projects and initiatives in achieving the<br />

Millennium Development Goals (MDGs) with a particular focus on business development in programme<br />

countries. Through the host entity, these volunteers advise a variety of organizations, such as small and<br />

medium enterprises, associations of enterprises or local NGOs, as well as governmental institutions such as<br />

ministries of commerce, industry and tourism.<br />

c) <strong>UN</strong> University <strong>Volunteer</strong>s<br />

Through its partnership with universities, <strong>UN</strong>V provides qualified <strong>UN</strong> University <strong>Volunteer</strong>s from partner<br />

universities. These volunteers, who are recent graduates and typically range from 22 to 25 years old, serve<br />

for six months in developing countries. They work towards achieving the MDGs in selected areas of youth,<br />

education, health, environment, and information and communication technologies for development with a<br />

relevant youth component.<br />

<strong>UN</strong> <strong>Volunteer</strong> Field Officers with the<br />

Sri Lankan Human Right Commission,<br />

from left to right, Mohamed Fahmi<br />

(Sri Lanka), Jessica Skinner (UK/<br />

Australia) and Sivaguru Thanigaseelan<br />

(Sri Lanka) prepare a tsunami disaster<br />

risk prevention workshop for local<br />

community members. (<strong>UN</strong>V, 2007)<br />

21


Assignment parameters<br />

22


6. What are the <strong>UN</strong> <strong>Volunteer</strong>’s<br />

assignment parameters?<br />

<strong>UN</strong>V has developed a set of principles and guidelines called <strong>UN</strong> <strong>Volunteer</strong> Assignment Parameters. These<br />

parameters are designed to ensure that volunteer assignments are consistent with the mandate, policies<br />

and guidelines of <strong>UN</strong>V as well as reflect the values and principles of volunteerism. The parameters are also<br />

there to ensure that volunteerism is adequately reflected in the assignments. As the host entity, you provide<br />

a unique opportunity for <strong>UN</strong> <strong>Volunteer</strong>s to develop their own professional and personal skills as well as<br />

reinforce their commitment to volunteerism for peace and development.<br />

Key <strong>UN</strong> <strong>Volunteer</strong> assignment parameters for the host entity:<br />

a) The host entity must provide Descriptions of Assignment (DOA) outlining tasks, responsibilities and the<br />

nature of work to be carried out that is clearly suited to be carried out by volunteers. For example, the<br />

DOA must:<br />

i. Not be identical to existing staff functions;<br />

ii. Contain a unique “volunteerism for peace and development” component not found in <strong>UN</strong> staff job<br />

descriptions;<br />

iii. Include a difference (at least 25 per cent or more of the assignment) between the <strong>UN</strong> <strong>Volunteer</strong><br />

assignment and existing staff functions to clearly differentiate the volunteer nature of the<br />

assignment;<br />

iv. Be as specific as possible;<br />

v. Not include fiduciary or procurement responsibilities.<br />

b) To express the volunteering nature of the assignments, the host entity should make provisions for the<br />

<strong>UN</strong> <strong>Volunteer</strong>, for at least part of the assignment to be engaged in capacity-building by transferring his/<br />

her knowledge and skills to local entities, communities and individuals to ensure sustainability.<br />

<strong>UN</strong> <strong>Volunteer</strong> Maïmounata Ouedraogo rides across Burkina Faso by motorbike with the National<br />

<strong>Volunteer</strong> Programme to sensitize people to the power of volunteerism. (K. Gosse/<strong>UN</strong>V, 2009)<br />

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24<br />

c) The DOA must provide an opportunity to the <strong>UN</strong> <strong>Volunteer</strong> to promote and engage volunteering<br />

activities (e.g. developing volunteerism policies and schemes, civic sensitization, promotion of selfhelp,<br />

community mobilization and capacity development of civil society) and to take part in in-country<br />

volunteerism activities, including the celebration of International <strong>Volunteer</strong> Day (IVD);<br />

d) If mainstreaming volunteerism for peace and development into the DOA is not possible, the host entity<br />

must provide for the <strong>UN</strong> <strong>Volunteer</strong> to dedicate at least 10 per cent of the time covered by the DOA to<br />

promoting volunteerism for peace and development either in another internal Section/Unit or outside<br />

the host entity.<br />

This page: <strong>UN</strong>V Vehicle<br />

Technician Adama Aissatou<br />

Sherif runs a safety check at the<br />

transport section of the <strong>United</strong><br />

<strong>Nations</strong> Mission in the Central<br />

African Republic and Chad<br />

(MINURCAT) in N’Djamena, Chad.<br />

(Harald Franzen, 2009)<br />

In Honduras, the Joint Programme<br />

for the Support of Human<br />

Security, intends to reduce<br />

violence and improve the lives of<br />

youth. There, <strong>UN</strong> <strong>Volunteer</strong>s such<br />

as Alexis Sagastume (left), the<br />

programme’s coordinator, engage<br />

youth in community activities.<br />

(Andrew Smith, 2009)


7. What are the roles and<br />

responsibilities of <strong>UN</strong> <strong>Volunteer</strong>s?<br />

<strong>UN</strong> <strong>Volunteer</strong>s devote their knowledge and abilities to peace and development in accordance with the<br />

values of free will, commitment, engagement and solidarity, which are the foundations of volunteerism.<br />

During the entire course of their <strong>UN</strong>V assignment, all <strong>UN</strong> <strong>Volunteer</strong>s are required to abide by the Code of<br />

Conduct as set out in the <strong>UN</strong>V Conditions of Service.<br />

<strong>Volunteer</strong>s’ responsibilities<br />

25


26<br />

<strong>UN</strong> <strong>Volunteer</strong>s have certain responsibilities during the following phases of the assignment, including:<br />

a) Pre-assignment<br />

The <strong>UN</strong> <strong>Volunteer</strong>:<br />

i. Gets acquainted with the <strong>UN</strong> entity, <strong>UN</strong>V and its concept of volunteerism for peace and development;<br />

ii. Familiarizes him/herself with the Code of Conduct and the <strong>UN</strong>V Conditions of Service (COS);<br />

iii. Completes mandatory online security and ethics training; and<br />

iv. Completes all required medical and visa procedures.<br />

b) During the assignment<br />

The <strong>UN</strong> <strong>Volunteer</strong>:<br />

i. Shares expertise and knowledge by fulfilling his/her duties according to the Description of<br />

Assignment (DOA), contributing with his/her skills and technical competencies towards achieving<br />

peace and development goals;<br />

ii. Promotes volunteerism through acting as a facilitator and catalyst, increasing the understanding and<br />

appreciation of volunteerism among colleagues and with the host entity;<br />

iii. Reflects and learns by completing the initial and interim reports in <strong>UN</strong>V’s <strong>Volunteer</strong> Reporting<br />

System; and<br />

iv. Writes and shares stories and results of his/her volunteering experience.<br />

c) End of assignment<br />

The <strong>UN</strong> <strong>Volunteer</strong>:<br />

i. Completes the final report in the <strong>UN</strong>V <strong>Volunteer</strong> Reporting System;<br />

ii. Prepares handover notes and participates in debriefing with the supervisor; and<br />

iii. Shares stories and results from the <strong>UN</strong>V assignment.<br />

National <strong>UN</strong> community <strong>Volunteer</strong> Badria Ahmed Elhij (right), a support specialist on combating<br />

Female Genital Mutilation (FGM), distributed information, education and communication materials<br />

during a community discussion and FGM awareness training at Abu Seid Omdurman, Sudan.<br />

(Blazej Mikula, 2008)


8. What is your responsibility<br />

in managing a <strong>UN</strong> <strong>Volunteer</strong>?<br />

Host entities have responsibility for managing the <strong>UN</strong> <strong>Volunteer</strong> during the following phases of the assignment:<br />

a) Pre-assignment<br />

The host entity<br />

i. Prepares a Description of Assignment (DOA) which fully describes what the volunteer will be required<br />

to do during the assignment, including advocacy for volunteerism within the host entity and duty station;<br />

ii. Confirms availability of funding for the pro forma costs; and<br />

iii. Prepares the on-site briefing and logistical support for the <strong>UN</strong> <strong>Volunteer</strong>. This might include such<br />

important basics as the allocation of office space, equipment and business cards (which should<br />

clearly reflect the volunteer nature of the assignment and both the host entity and <strong>UN</strong>V logos).<br />

Host’s responsibilities<br />

27


28<br />

b) During the assignment<br />

The host entity supports the volunteer’s activities by providing the following:<br />

i. An orientation and cultural briefing;<br />

ii. Appropriate supervision;<br />

iii. Performance feedback and reporting;<br />

iv. Training opportunities;<br />

v. Opportunities to promote volunteerism within the host entity and duty station<br />

(e.g. to mark International <strong>Volunteer</strong> Day).<br />

c) End of assignment<br />

The host entity confirms the extension or completion of the assignment three months prior to the<br />

contract’s expiration.<br />

i. If the contract is to be extended, the host entity must follow the pre-assignment steps e.g. DOA,<br />

funding availability, etc.<br />

ii. If the contract has been completed, the host entity completes an End of Assignment report.<br />

<strong>UN</strong> <strong>Volunteer</strong> Project Manager, Wendy Shapiro, second from right, discusses a volunteering<br />

project designed by Lera Ivanova, right, a 5th grade student at Secondary School 168, in Kyiv,<br />

Ukraine. Lera, whose school offers inclusive education for children with special needs, developed<br />

her project as a part of the training course “Skills for Success” implemented within Youth Social<br />

Inclusion for Civic Engagement project. (Vladimir Negrebeskij, 2010)


Cost considerations<br />

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30<br />

9. What are the costs of<br />

hosting a <strong>UN</strong> <strong>Volunteer</strong>?<br />

The host organization covers the costs 4 related to engaging the <strong>UN</strong> <strong>Volunteer</strong>. The costs for the <strong>UN</strong><br />

<strong>Volunteer</strong> assignment are based on the pro forma estimate of in-country and external costs (within the<br />

framework of the applicable Conditions of Service (COS) for <strong>UN</strong> <strong>Volunteer</strong>s). In accordance with the<br />

decisions and directives of the Executive Board of <strong>UN</strong>DP/<strong>UN</strong>V, the estimated pro forma cost for the<br />

<strong>UN</strong> <strong>Volunteer</strong> assignment shall include a ten per cent (10%) allocation for <strong>UN</strong>V’s support costs.<br />

Pro forma costs for a <strong>UN</strong> <strong>Volunteer</strong> assignment vary due to differences in the costs of living and countryspecific<br />

security and other requirements. For a one year assignment 5 :<br />

International <strong>UN</strong> <strong>Volunteer</strong> Pro forma costs range from 45,000 to 91,000 USD;<br />

Average pro forma costs are approximately 61,000 USD<br />

National <strong>UN</strong> <strong>Volunteer</strong> Pro forma costs range from 6,000 to 21,000 USD;<br />

Average pro forma costs are approximately 12,000 USD;<br />

National <strong>UN</strong> Community At time of writing, a review of the scheme is<br />

<strong>Volunteer</strong> underway and the rates are being revised.<br />

4 Fully-funded volunteers: For a small percentage of the volunteer assignments which <strong>UN</strong>V facilitates, the costs are borne by<br />

donor partners. These donors include universities and Governments who provide full funding for a number of their students or<br />

citizens to serve as international <strong>UN</strong> <strong>Volunteer</strong>s and occasionally for a number of national <strong>UN</strong> <strong>Volunteer</strong>s to serve in the field.<br />

5 Figures accurate at time of printing.<br />

Farmers El Houssain El Kerdaoui (centre) and El Mahfoud Ihrche (right) discuss climate change<br />

and its effect on their oasis at Iguiwaz, Morocco, with Ali Ait Baha (left), a respected elder. El<br />

Houssain and El Mahfoud volunteer with the <strong>UN</strong>V-supported Community-based Adaptation<br />

project, contributing towards water-sharing systems and tree-planting initiatives, and sharing their<br />

knowledge with local youth. (Baptiste de Ville d’Avray, 2009)


10. What legal and operational<br />

frameworks are involved?<br />

<strong>UN</strong> <strong>Volunteer</strong> assignments are fully governed by the Conditions of Service or Guidance Notes.<br />

<strong>UN</strong> <strong>Volunteer</strong>s are not <strong>UN</strong> staff members and hence, not issued with a <strong>UN</strong> Laissez Passer.<br />

The Conditions of Service or Guidance Notes reflect the volunteer nature of the assignments within the<br />

framework of the <strong>United</strong> <strong>Nations</strong> system. The basic principle throughout is to ensure reasonableness,<br />

fairness and consistency in guidelines for the <strong>UN</strong> <strong>Volunteer</strong> assignment.<br />

Governing frameworks<br />

31


Requesting a <strong>UN</strong> <strong>Volunteer</strong> 32<br />

32<br />

11. How do you request a <strong>UN</strong> <strong>Volunteer</strong>?<br />

• Contact your <strong>UN</strong>V Field Unit.<br />

• <strong>UN</strong>V will help you review your programming activities and identify relevant assignments for a <strong>UN</strong><br />

<strong>Volunteer</strong>.<br />

• You may submit the draft Description of Assignment (DOA) to the <strong>UN</strong>V field presence for review and<br />

ensure the relevance of the volunteer assignment.<br />

• Final approval of the DOA is done at <strong>UN</strong>V Headquarters.<br />

a) Recruiting international <strong>UN</strong> <strong>Volunteer</strong>s<br />

An efficient and effective recruitment process entails early involvement of <strong>UN</strong>V in the programme/project<br />

design and work planning processes. This way, <strong>UN</strong>V can forecast the demand and identify the most suitable<br />

volunteer profiles for your needs.


i. As the host entity, provide <strong>UN</strong>V with a project concept (preferably) or a project document in advance<br />

so that the <strong>UN</strong>V Programme Manager or Programme Officer at the duty station can work closely<br />

with you to incorporate the volunteerism aspects into the design;<br />

ii. Based on the project document or <strong>UN</strong> mission requirement, draft a DOA, which should include<br />

the initial assignment length and duty station and confirm the availability of funds for the volunteer<br />

assignment;<br />

iii. Based on the DOA, <strong>UN</strong>V will identify profiles of candidates that best match the requirements of<br />

the position from its extensive database. As part of the candidates’ assessment, <strong>UN</strong>V conducts<br />

motivational interviews and gives due regard to gender balance and geographical distribution in<br />

accordance with the principles of the <strong>United</strong> <strong>Nations</strong>. <strong>UN</strong>V will then submit these details to you;<br />

iv. As the host entity, you will then select from among the candidates, including through a technical<br />

interview, and communicate the names in order of preference to <strong>UN</strong>V Headquarters.<br />

b) Recruiting national <strong>UN</strong> <strong>Volunteer</strong>s<br />

i. At the request of the host entity, its field office in the country of operation informs the relevant <strong>UN</strong>V<br />

Field Unit of the number of national <strong>UN</strong> <strong>Volunteer</strong>s required;<br />

ii. The host entity provides the <strong>UN</strong>V Field Unit, or <strong>UN</strong>DP as applicable, with the relevant Description of<br />

Assignment (DOA);<br />

iii. In countries where a national <strong>UN</strong> <strong>Volunteer</strong> programme or scheme does not exist, <strong>UN</strong>V Headquarters<br />

will collaborate with the host entity and the <strong>UN</strong>DP Country Office to establish a new national <strong>UN</strong><br />

<strong>Volunteer</strong> scheme;<br />

iv. As the host entity, you and the <strong>UN</strong>V Field Unit will closely collaborate in the selection and recruitment<br />

of national <strong>UN</strong> <strong>Volunteer</strong>s, giving due regard to volunteer motivation (by conducting a motivational<br />

interview), gender balance and geographical distribution in accordance with the principles of the<br />

<strong>United</strong> <strong>Nations</strong>.<br />

At Claxton Bay Health Centre, a public facility in Trinidad and Tobago, <strong>UN</strong> <strong>Volunteer</strong> Medical<br />

Doctor Shahana Sharmin (centre) from Bangladesh works with Lydia Benoit (right), the<br />

District Head Nurse, and receptionist Maria Nanan. (Anthony Harris, 2010)<br />

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34<br />

v. Locally-identified candidates must apply to the <strong>UN</strong>V database and undergo the mandatory standard<br />

assessment, clearance and submission process of <strong>UN</strong>V in accordance with the DOA. For more about<br />

locally-identified candidates, please see section c below.<br />

c) Locally identified candidates<br />

Sometimes a host entity may wish to place someone who resides at or near the duty station in a vacant<br />

international <strong>UN</strong> <strong>Volunteer</strong> assignment. This candidate is called a “locally-identified candidate” because<br />

he or she is not registered on the <strong>UN</strong>V database and has not been identified, vetted and assessed by the<br />

recruitment team at <strong>UN</strong>V. The host entity should:<br />

i. Refrain from proposing a locally-identified candidate for consideration for an international <strong>UN</strong><br />

<strong>Volunteer</strong> assignment. This person will not be considered by <strong>UN</strong>V Headquarters in its submission<br />

of candidates for an assignment as this person falls outside the parameters of <strong>UN</strong>V’s global<br />

identification, assessment and submission processes.<br />

ii. Should a hosting entity request that <strong>UN</strong>V make an exception and consider a locally-identified<br />

candidate, then a relevant justification must be submitted formally in writing to <strong>UN</strong>V Headquarters<br />

by the Resident Representative/Country Director (<strong>UN</strong>DP), Representative/Country Director (<strong>UN</strong><br />

Agencies) or Director of Mission Support (peacekeeping and special political missions) in the country<br />

of operation. The justification for the exception must clearly demonstrate the critical advantage of the<br />

locally-identified candidate.<br />

iii. The locally-identified candidate must apply to the <strong>UN</strong>V database and undergo the mandatory<br />

standard assessment, clearance and submission process of <strong>UN</strong>V in accordance with the Description<br />

of Assignment.


12. Examples of <strong>UN</strong> <strong>Volunteer</strong>s helping<br />

host entities to meet their goals<br />

<strong>Volunteer</strong>ism fosters empowerment and broad-based ownership. It increases people’s autonomy, capacity<br />

and commitment to change and improve their own lives. By hosting a <strong>UN</strong> <strong>Volunteer</strong>, you help empower<br />

individuals and communities to work on the reality they wish to transform. And volunteers contribute to<br />

your achieving your peace and development goals.<br />

The following examples illustrate how <strong>UN</strong> <strong>Volunteer</strong>s help host entities meet their peace and<br />

development goals in different regions of the world.<br />

In Uganda, <strong>UN</strong> <strong>Volunteer</strong> Charles Peter<br />

Odok, speaks to a returnee from Garamba<br />

in the Democratic Republic of Congo<br />

(DRC) who, only one month before, had<br />

been a captive of the Lord’s Resistance<br />

Army (LRA). Mr. Odok registers her so<br />

that she can obtain psycho-social support.<br />

(Harald Franzen, 2009)<br />

<strong>UN</strong> <strong>Volunteer</strong>s in action<br />

35


Africa 36<br />

36


Democratic Republic of the Congo: Disarmament, demobilization and reintegration<br />

Up to 700 <strong>UN</strong> <strong>Volunteer</strong>s contributed to the work of the <strong>United</strong> <strong>Nations</strong> Organization Stabilization Mission<br />

in the Democratic Republic of the Congo (MONUSCO) in 2010, including through a disarmament,<br />

demobilization, return, reintegration and recovery programme focussing on foreign combatants. <strong>UN</strong><br />

<strong>Volunteer</strong>s with the <strong>UN</strong>DP disarmament, demobilization and reintegration programme also contributed<br />

to the successful demobilization of 23,000 national ex-combatants, including 10,000 child soldiers. Both<br />

programmes required multi-disciplinary approaches and involved <strong>UN</strong> <strong>Volunteer</strong>s in cross-cutting areas like<br />

gender, HIV/AIDS, child protection, human rights, socio-economic reintegration and women’s empowerment.<br />

Ethiopia: Combating climate change and desertification<br />

<strong>UN</strong>V is working with the <strong>United</strong> <strong>Nations</strong> Convention to Combat Desertification (<strong>UN</strong>CCD) in the Amhara and<br />

Oromia Regions in Ethiopia to combat desertification resulting from human activities and natural disasters,<br />

aggravated by climate change. Livelihoods and environmental conservation skills of 200 youth volunteers<br />

were built, demonstrating a sustainable approach to fighting poverty and desertification. The project has<br />

had a multiplier effect and has inspired neighbouring communities to replicate the experience. For its<br />

extraordinary efforts, the Youth Association in Amhara Region received the National Green Award and<br />

the National Youth Innovators Award in 2009 as well as the Regional Green Award in 2010. This project<br />

replicated lessons from a similar project in Cape Verde.<br />

Liberia: Bridging the youth divide through volunteerism<br />

In Liberia, 15 years of civil war polarized communities and pitted youth against each other. To support<br />

reconciliation and peace-building and to promote the MDGs, <strong>UN</strong>V and <strong>UN</strong>DP partnered with the Government<br />

to set up the Liberian National Youth <strong>Volunteer</strong> Service. The Service recruits, trains and deploys urban youth<br />

volunteers to support education, health, agriculture, peace-building and development projects in the rural<br />

interior. Young national volunteers build social cohesion, bringing urban youth and rural communities together<br />

through the establishment of peace gardens, inter-community sports events, and micro projects such as<br />

vegetable gardens which provide an alternative source of income. They also raise awareness about genderbased<br />

violence, HIV/AIDS and the contribution of youth to poverty reduction efforts.<br />

Abinata Fall Sarr, (right) explains a fish farming project she initiated in Senegal to national <strong>UN</strong><br />

<strong>Volunteer</strong> Aminata Diagne Barre. The fish farming project “Promotion et dévelopment de la<br />

pisciculture” near Lac de Guiers was created to provide a steady supply of tilapia fish for both<br />

local consumption and income. The project includes training local community members in fish<br />

farming techniques and in the long run aims to use the surrounding land to grow vegetables.<br />

(Harald Franzen, 2010)<br />

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Asia Pacific 38


Asia: Tsunami response<br />

The destruction caused by the Indian Ocean tsunami in December 2004 was tremendous. India, Indonesia,<br />

Maldives, Sri Lanka, and Thailand were among the hardest hit countries. Within 48 hours of the disaster,<br />

<strong>UN</strong>V had deployed volunteers to Sri Lanka, Maldives and Indonesia. Operating within the overall <strong>UN</strong>DP<br />

tsunami response framework, by the end of 2007, some 238 <strong>UN</strong> <strong>Volunteer</strong>s were mobilized in the region,<br />

39 per cent of whom were women. The initial focus on recovery and reconstruction support eventually<br />

evolved to integrate disaster preparedness and risk reduction. A participatory community-based approach<br />

was adopted in rolling out these plans, which supported capacity-building efforts at the community level.<br />

As a result, marginalized groups were able to access services. There was a particular focus on vulnerable<br />

groups and on the empowerment of women.<br />

Cambodia: Biodiversity conservation through community volunteerism<br />

Tonle Sap is the largest permanent freshwater body in Southeast Asia, and one of the most productive<br />

freshwater ecosystems in the world, and thus critically important for Cambodians as a source of nutrition<br />

and livelihoods. <strong>UN</strong>V partnered with <strong>UN</strong>DP, the Global Environment Facility (GEF), and the Government<br />

of Cambodia to promote – through community volunteerism – alternative “biodiversity-friendly” incomegenerating<br />

activities among communities living in the Tonle Sap Biosphere Reserve. The aim is to break the<br />

vicious cycle that links biodiversity loss and the deterioration of livelihoods. <strong>UN</strong> <strong>Volunteer</strong>s have provided<br />

training, technical inputs, and mobilized community volunteers to establish linkages with civil society<br />

organizations, reinforce local ownership, and promote biodiversity. Twelve self-help groups are active with<br />

about 500 participating families and a female membership of 85 per cent. These groups are self-sustaining<br />

and replicable, with improved capacity to provide for their families through alternative livelihoods, improved<br />

quality of life (with water filters/efficient cook-stoves), and biodiversity conservation through the piloting of<br />

small scale sustainable livelihoods initiatives. Reinforced by the efforts of the community volunteers, the<br />

work of the <strong>UN</strong> <strong>Volunteer</strong>s has made a tremendous impact in terms of the social inclusion of women and<br />

youth into project activities, demonstrating that volunteerism is a powerful tool for sustainable development.<br />

National <strong>UN</strong> <strong>Volunteer</strong> Leng Lay (right), is an Assistant to the National Sustainable Livelihood<br />

Specialist in Tonle Sap, Cambodia, where <strong>UN</strong> <strong>Volunteer</strong>s train people to conserve and sustainably<br />

manage biodiversity and natural resources. The Tonle Sap biosphere covers over 30,000 hectares<br />

and provides refuge for some 200 different plant and fish species, along with 42 different reptile<br />

and 15 mammal species. The volunteers must also live and learn how life works in the floating<br />

villages of this duty station. (Peter Harris, 2008)<br />

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40<br />

India: Decentralized planning, monitoring and human development reporting<br />

In India, in response to the Government’s emphasis on decentralization and outcome based planning in the<br />

11th Five Year Plan, <strong>UN</strong>V’s collaboration with <strong>UN</strong>DP has resulted in enhancing capacity for participatory,<br />

decentralized planning and monitoring. Spanning 35 districts across seven states, about 35 volunteers have<br />

been mobilized through a joint project. <strong>UN</strong>V has contributed to the training of district administration on<br />

planning, data analysis and monitoring in four of the seven states and in undertaking a capacity assessment<br />

exercise. <strong>UN</strong>V support has also been predominant in the development of district profiles and in the<br />

designing and deployment of community level monitoring and data collection tools. In addition, through <strong>UN</strong><br />

<strong>Volunteer</strong> support, 14 District Human Development Reports were prepared in 2009.<br />

Nepal: Community development through volunteerism<br />

In Nepal, 2009 saw the successful launch of the joint programme on Governance and Community<br />

Development where <strong>UN</strong>V collaborates with <strong>UN</strong>DP, <strong>United</strong> <strong>Nations</strong> Capital Development Fund (<strong>UN</strong>CDF),<br />

<strong>United</strong> <strong>Nations</strong> Population Fund (<strong>UN</strong>FPA) and <strong>United</strong> <strong>Nations</strong> Children’s Fund (<strong>UN</strong>ICEF). <strong>UN</strong>V’s primary<br />

focus is on strengthening the capacity of the National Development <strong>Volunteer</strong> Service to better engage<br />

at the community level and facilitate grassroots planning. Hundreds of national volunteers are engaged in<br />

community development and social mobilization.<br />

This page: In Nepal, national <strong>UN</strong>V Coordinator Indra<br />

Bhujel (second from left) and Sharmila Kafle of the<br />

National Development <strong>Volunteer</strong> Service (left) talk<br />

with Sabita and Saroj Purkuti of the Dalit community<br />

about the importance of water and sanitation. (Anna-<br />

Marie Guiney/<strong>UN</strong>V, 2010)<br />

Ismini Palla, <strong>UN</strong>V Public Information Officer from<br />

Greece, attends to requests from Sudanese<br />

journalists during a press conference of the <strong>United</strong><br />

<strong>Nations</strong> Mission in Sudan in Khartoum.<br />

(Blazej Mikula, 2008)


Arab States<br />

41


42<br />

Jordan: Empowerment through community radio station<br />

The region of Ghoreyiah outside Amman, Jordan, is the target area for the “Takalam” project (meaning “to<br />

speak out” in Arabic), a <strong>UN</strong>V initiative which aims to empower traditionally marginalized and disadvantaged<br />

members of society and include them in local development. The area is a “poverty pocket” where inequality<br />

and unemployment are pervasive. In partnership with <strong>UN</strong>DP, the Government of Japan and the Queen<br />

Zein Al Sharaf Institute for Development (ZENID), <strong>UN</strong> <strong>Volunteer</strong>s have reached out to the local community.<br />

Four Community Development Committees (CDCs) with members representing youth, children, persons<br />

with disabilities and women have been formed. CDC members are all community volunteers themselves,<br />

mobilized and inspired by the field work of <strong>UN</strong> <strong>Volunteer</strong>s. Because of the communications and MDG<br />

training, CDC members have produced radio messages and broadcasted them throughout the governorate<br />

to address the concerns of local citizens who were never before given an opportunity to express their<br />

priorities for local development. The Women’s CDC (the largest) has been a particular success, with<br />

local women actively participating in debates and embracing the opportunity to have their voices heard.<br />

<strong>Volunteer</strong>ing through the community radio project has empowered women in resource-poor communities to<br />

speak up about their rights and entitlements and to exercise choices. As a result, civil society organizations<br />

and local authorities in Jordan have better access to the voices of local communities thus facilitating their<br />

efforts to formulate locally sensitive MDGs/poverty alleviation plans and projects.<br />

Sudan: Combating female genital mutilation<br />

In Sudan, a unique approach to combating female genital mutilation (FGM) capitalizes on volunteerism and<br />

local community action. Working closely with the Ministry of International Cooperation, <strong>UN</strong>ICEF, <strong>UN</strong>FPA,<br />

Ahfad University for Women and other stakeholders, <strong>UN</strong>V engaged local volunteers to tackle these issues<br />

from within their own communities. This led to greater openness to consider collective abandonment of<br />

the practice. By involving males and youth in peer education, engaging midwives and mothers in sexual<br />

education, and working with schools to raise the awareness of children, <strong>UN</strong>V and community volunteers<br />

were able to challenge the practice of FGM from a community perspective. The holistic approach of this<br />

pilot project has been crucial to its success. A combination of innovative information materials, entry into the<br />

community through schools, and reaching the families of pupils through public events has led to engaging a<br />

greater number of people. To ensure sustainability, <strong>UN</strong>V and partners supported the creation of a new nongovernmental<br />

organization comprising the community volunteers they mobilized.<br />

National <strong>UN</strong> community <strong>Volunteer</strong> Eduart Koci meets with youth association members in the<br />

village of Driza, Albania, to encourage them to take part in project activities to improve the<br />

integration of Roma and Egyptian minorities. (Gavin White, 2009)


Europe and CIS<br />

43


44<br />

South East Europe: Regional integration, social cohesion and poverty reduction<br />

The <strong>Volunteer</strong> Exchanges for Reconciliation of South East Europe (RIVERSEE) programme was a<br />

<strong>UN</strong>DP and <strong>UN</strong>V pilot initiative in seven countries - Albania, Bosnia and Herzegovina, Croatia, the former<br />

Yugoslav Republic of (FYRO) Macedonia, Montenegro, Serbia and Kosovo. Its overall objective was to<br />

contribute to regional integration, social cohesion and poverty reduction in the Balkans by strengthening<br />

civic networks through East-to-East volunteer exchanges, promoting volunteerism and proactive<br />

citizenship, building the capacity of civil society to support local development and contribute to regional<br />

cooperation through civic engagement, establishing regional cooperation between civic initiatives,<br />

and promoting legislative frameworks on volunteerism in the region in order to secure a supportive<br />

environment; thus engaging local, regional, and national Governments towards building a vibrant volunteer<br />

sector. South East European Youth Network (SEEYN) took over the implementation of RIVERSEE,<br />

ensuring the sustainability of the initiative. SEEYN has 15 member organizations from Albania, Bulgaria,<br />

Bosnia and Herzegovina, Croatia, FYRO Macedonia, Montenegro and Serbia. The member NGOs work<br />

on a broad range of issues such as human rights, environment, voluntary service organizations, and youth<br />

issues.<br />

All member organizations share the approach of inclusion of active volunteers in the organizations’ work<br />

and a belief in cross-boundary exchanges as an important tool for youth engagement in society and cooperation<br />

for peace and stability. Laws on volunteerism were adopted in Croatia and FYRO Macedonia.<br />

RIVERSEE laid the groundwork for regional participation in the European Commission Youth in Action<br />

Programme 2007-2013.


Bosnia and Herzegovina: Youth Employment and <strong>Volunteer</strong>ism<br />

The Youth Employability and Retention Programme (YERP) in Bosnia and Herzegovina aims to address<br />

the problems of high youth unemployment and migration and social exclusion. In collaboration with<br />

<strong>UN</strong>DP, <strong>UN</strong>FPA, <strong>UN</strong>ICEF and IOM, <strong>UN</strong>V is working closely with the Government, civil society and the<br />

private sector to better youth employability through improvements to school curricula and government<br />

employment services for youth. The project also aims to improve youth employment prospects through<br />

youth volunteerism, knowledge transfer, capacity building, community mobilization and enhanced<br />

recognition of the value of voluntary activities. Nineteen national <strong>UN</strong> <strong>Volunteer</strong>s are assigned to Youth<br />

Employment Centres being created within the Public Employment Service System. These national <strong>UN</strong><br />

<strong>Volunteer</strong>s will be complementing the Government-funded staff in each Youth Employability Resource<br />

Centre in providing counselling, job search training, job search assistance, the creation of individual<br />

employment plans and career development support. Based on local needs and interest, the centres’<br />

capacity will be supplemented by short-term volunteer interns who will support the activities, including<br />

community outreach activities to raise awareness of the value of voluntarily contributing to one’s<br />

community. <strong>UN</strong>V’s involvement in the Youth Employability and Retention Programme provides a platform<br />

for young people to serve as ambassadors of volunteerism and civic engagement as well as role models<br />

for their peers and community members.<br />

In Uzbekistan, community <strong>Volunteer</strong> Trainer<br />

Rametova Zulfia (right) and her peers are<br />

mobilizing 3,000 community volunteers to<br />

combat tuberculosis. Here, she works with a<br />

dentist and two nurses (from left to right) to<br />

document prevention, recognition and treatment<br />

processes. (Leonid Kudreyko, 2010)<br />

45


Latin America and the Caribbean 46


Bolivia: Revealing women volunteers’ contribution to national development<br />

and the economy<br />

Women’s multiple contributions to development remain invisible in local and national public policies and<br />

budget allocations across the region. <strong>UN</strong>V has joined forces with <strong>UN</strong> Women to better understand the value<br />

of unpaid contributions by women to society and enhance the influence of women in participatory local<br />

decision-making and their involvement in local, national and regional accountability. The programme focuses<br />

on incorporating women’s needs and proposals into municipal planning and budgeting. <strong>UN</strong> <strong>Volunteer</strong>s<br />

build the capacity of volunteer women’s organizations and other key actors so that they can participate in<br />

governmental decision-making processes locally and advocate for their interests. Since 2010, 11 national<br />

<strong>UN</strong> <strong>Volunteer</strong>s have trained more than 3,400 women from grassroots and activist organizations throughout<br />

Bolivia about rights and active citizenship, decision-making, negotiation and accountability. This work<br />

undertaken by <strong>UN</strong> <strong>Volunteer</strong>s and social activists has significantly empowered women who were excluded<br />

from decision-making processes, and has transformed them into stakeholders in municipal budget planning.<br />

In one municipality in the Department of Cochabamba, the alliance building, training, and accountability work<br />

undertaken in support of women’s organizations, led to seven demands from women’s organizations. As a<br />

result, the municipality incorporated over 250,000 USD into its budget to address their demands.<br />

Colombia: Protecting refugees<br />

Colombia has been dealing with people displaced by the complex security situation for years. <strong>UN</strong> <strong>Volunteer</strong>s<br />

with the Office of the <strong>United</strong> <strong>Nations</strong> High Commissioner for Refugees (<strong>UN</strong>HCR) in Colombia engage with<br />

community leaders, communities and local institutions to identify and analyse immediate risks for refugees<br />

and internally displaced persons. They support local authorities and institutions in implementing appropriate<br />

protection measures. This is particularly true in critical situations, where vulnerable groups like women and<br />

children require special protection.<br />

“We have been leading a participatory diagnosis process with local institutions and communities to<br />

identify protection risks for each population group,” said <strong>UN</strong> <strong>Volunteer</strong> Community Services Officer<br />

Sergio Castelblanco, a Colombian national. “In effect, we are generating mechanisms that allow state<br />

institutions to respond to the needs of their people. It’s about improving the living conditions of these<br />

people.”<br />

Indigenous national <strong>UN</strong> <strong>Volunteer</strong> Agronomist Eliseo Raúl Pinto (right) shares his technical<br />

expertise with a member of the Huayllamarka municipality in the Oruro district of Bolivia. Eliseo<br />

conveys his knowledge of better agricultural practices to help local growers increase their yields<br />

and addresses MDG1, to eradicate extreme poverty and hunger. (Nicolas Josserand, 2010)<br />

47


48<br />

Haiti: Mobilizing For Peace<br />

More than 200 <strong>UN</strong> <strong>Volunteer</strong>s supported the <strong>United</strong> <strong>Nations</strong> Stabilization Mission in Haiti (MINUSTAH)<br />

in 2010. Several others served with <strong>UN</strong>DP or other <strong>United</strong> <strong>Nations</strong> organizations, working at central and<br />

local levels with Government, elected representatives, and national police. Their efforts in civil affairs,<br />

capacity building, community violence reduction and peace-building activities aim to help foster dialogue,<br />

understanding and social cohesion. <strong>Volunteer</strong>s in civil affairs provided information on socio-economic and<br />

human security issues.<br />

Honduras: Promoting a culture of peace<br />

Honduras has one of the highest incidences of violence in Latin America. Youth gangs and gender-based<br />

violence are destructive influences on youth, who make up 60 per cent of the population. This is why <strong>UN</strong>V<br />

in partnership with the Government of Japan, <strong>UN</strong> agencies and local organizations launched the Joint<br />

Programme for the Support of Human Security in Honduras. It targets groups affected by family breakdown,<br />

poverty, unemployment, lack of education and social exclusion and promotes a “culture of peace”. <strong>UN</strong><br />

<strong>Volunteer</strong>s engage youth in sports, cultural events and public theatre; organize peace fairs and workshops;<br />

and train youth in leadership. They also support the creation of youth volunteering groups, which organize<br />

activities in their communities. The young volunteers develop a sense of belonging to their communities,<br />

thus improving their social inclusion and enhancing their understanding of the value of peaceful coexistence<br />

and cooperation.


<strong>UN</strong>V ONLINE VOL<strong>UN</strong>TEERING SERVICE<br />

International Policy Centre for Inclusive Growth, Brazil<br />

A team of fourteen <strong>UN</strong> Online <strong>Volunteer</strong>s helped the <strong>UN</strong>DP International Policy Centre for Inclusive<br />

Growth to update and expand its online directory of research centres in Asia and the Pacific by gathering<br />

information on institutions doing research on poverty and development in 26 countries in the region.<br />

The volunteers also actively contributed with new ideas and proposals to revise the Centre‘s online<br />

directory of research centres in developing countries. A communications strategy was developed<br />

and improvements were suggested for effective communication to foster lasting partnerships and to<br />

expand the Centre’s outreach to other poverty research centres. The International Policy Centre for<br />

Inclusive Growth is <strong>UN</strong>DP’s global forum for policy dialogue and South-South learning on development<br />

innovations. Its headquarters are in Brasilia, Brazil.<br />

National <strong>UN</strong> <strong>Volunteer</strong> Sidibé Fatoumata<br />

Haidara (left), a New Technologies<br />

of Information and Communications<br />

specialist, and Shindouk (right), a<br />

guide, use their laptops in Timbuktu,<br />

Mali. The <strong>UN</strong>V Online <strong>Volunteer</strong>ing<br />

service connects non-profit development<br />

organizations with highly capable and<br />

motivated individuals all over the world<br />

who provide their support over the<br />

Internet. (Jean-Baptiste Avril, 2005)<br />

49


50<br />

Published by: Communications Section, <strong>UN</strong>V<br />

Translation: Alba Candel Pau (Spanish), Fabienne Copin (French), Claire David (French), Delia Tasso (Spanish)<br />

Designed by: Phoenix Design Aid, Denmark<br />

Printed by: Phoenix Design Aid, Denmark<br />

©<strong>United</strong> <strong>Nations</strong> <strong>Volunteer</strong>s, 2011<br />

ISBN: 978-92-95045-40-8 (English)<br />

This guide is intended for <strong>UN</strong> entities considering hosting <strong>UN</strong> <strong>Volunteer</strong>s and is available on request by contacting<br />

information@unvolunteers.org.<br />

<strong>United</strong> <strong>Nations</strong> <strong>Volunteer</strong>s<br />

Postfach 260 111<br />

D-53153 Bonn<br />

Germany<br />

Telephone +49.228.815-2000<br />

Fax + 49.228.815-2001<br />

Email: information@unvolunteers.org<br />

Internet: http://www.unvolunteers.org


“The strength of <strong>UN</strong>V is in its capacity to efficiently mobilize <strong>UN</strong><br />

<strong>Volunteer</strong>s who are professional and experienced people, who<br />

greatly contribute to strengthening local capacity and maintain<br />

close contact with host communities.”<br />

Guy Siri,<br />

Chief of Mission Support at the <strong>United</strong> <strong>Nations</strong> Mission<br />

in the Central African Republic and Chad in 2008.<br />

Source: Reaching People, 2008 <strong>UN</strong>V Annual Report, Forging Paths for Peace, page 14<br />

51


m / A4 Vertical / tagline / CMYK<br />

d<br />

Relevant links<br />

This guide is reproduced online and available to print in English,<br />

French and Spanish.<br />

Please visit: http://www.unv.org/partners/hosting-a-un-volunteer.html<br />

<strong>UN</strong>V Annual Report, available on<br />

http://www.unv.org/news-resources/resources/annual-report-2010.html<br />

Online <strong>Volunteer</strong>ing service website www.onlinevolunteering.org<br />

Contact us at information@unvolunteers.org<br />

<strong>UN</strong>V website: http://www.unvolunteers.org<br />

Facebook: http://www.facebook.com/unvolunteers<br />

YouTube: http://www.youtube.com/unv<br />

inspiration in action

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