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Research Chronicle, 2006 - School of Nursing - University of North ...

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Exploring Certified <strong>Nursing</strong><br />

Assistants Provision <strong>of</strong><br />

Emotional Care<br />

With funding from the Alzheimer’s<br />

Association, Mary Lynn Piven, PhD, APRN,<br />

BC, is studying the emotional care that<br />

certified nursing assistants (CNAs) give to<br />

nursing home residents with dementia.<br />

“Even though we don’t have very<br />

clear ideas about the emotional needs <strong>of</strong><br />

patients with dementia, we operate on the<br />

assumption that they have the same emotional<br />

needs as the rest <strong>of</strong> us,” Piven said.<br />

CNAs provide up to 80 percent <strong>of</strong><br />

the day-to-day care for nursing home<br />

residents, but little is known about the<br />

emotional care they provide. In an effort<br />

to better understand the emotional<br />

care provided by CNAs, Piven is studying<br />

videotaped interactions between<br />

CNAs and nursing home residents to<br />

Above: Mary Lynn Piven reviews video with a reseach assistant. Observational s<strong>of</strong>tware helps identify<br />

develop a coding system to operational-<br />

behavior/response patterns in this study <strong>of</strong> the emotional care CNAs give to nursing home residents.<br />

ize emotional care. Using a computerized<br />

coding system in the Biobehavioral<br />

Piven said she hopes, over the long term, to develop<br />

Lab, Piven and a research assistant are<br />

and test interventions to improve emotional care e in nurs-<br />

analyzing 50 tapes to capture CNAs’ verbal and nonverbal<br />

ing homes. She plans to use the coding system she<br />

behaviors that communicate connection, concern and caring, as<br />

develops to measure the effect her interventions ns<br />

well as behaviors that maximize resident function and control.<br />

have on the emotional care CNAs provide.<br />

“In addition to CNA verbalizations, we are looking at<br />

nonverbal behaviors, specifically touch, smiling and eye contact,”<br />

Piven said. “We are looking for the times when the Younger Breast Cancer Survivors:<br />

CNA strokes the residents arm or pats them on the shoulder<br />

as a way <strong>of</strong> connecting with them on a nonverbal level, Managing Uncertainty<br />

letting them know they are there, they are present.”<br />

<strong>School</strong> <strong>of</strong> <strong>Nursing</strong> faculty members Merle Mishel,<br />

Based on her previous research, Piven said that CNAs pro- PhD, RN, FAAN, and Barbara Germino, PhD, RN, FAAN, AAN<br />

vide emotional care that is not formally recognized by the nurs- are testing an intervention for women under age 50 who have suring<br />

home. “Unlike physical care, they are providing emotional vived breast cancer. Their study is described in greater detail in the<br />

care without direction or supervision <strong>of</strong> that care, which is what article on the <strong>School</strong>’s programs <strong>of</strong> cancer research, page 9.<br />

caused me to want to study what they are doing,” she said.<br />

THE UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL SCHOOL OF NURSING<br />

RESEARCH CHRONICLE <strong>2006</strong>–2007<br />

17

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