ODEON & UCI Cinemas Group Annual Review 2011
ODEON & UCI Cinemas Group Annual Review 2011
ODEON & UCI Cinemas Group Annual Review 2011
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<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong><br />
<strong>Annual</strong> <strong>Review</strong> <strong>2011</strong>
Contents<br />
Highlights 3<br />
Chairman’s Statement 6<br />
Chief Executive’s <strong>Review</strong> 7<br />
UK & Ireland Divisional <strong>Review</strong><br />
Continental Europe<br />
13<br />
Divisional <strong>Review</strong> 16<br />
Corporate Social Responsibility 20<br />
Our People 21<br />
Chief Financial Officer’s Report 22<br />
Our Directors 26<br />
Corporate Governance Report 28<br />
Front Cover: Newly refurbished <strong>ODEON</strong> Swiss Cottage<br />
site including North London’s first IMAX screen.<br />
This page from top left to right: 1. Emma Watson<br />
signed autographs outside the premiere of ‘Harry<br />
Potter and the Deathly Hallows Part 2’ hosted at<br />
<strong>ODEON</strong> Leicester Square. 2. Guests enjoy fine food<br />
and film at The Lounge at <strong>ODEON</strong> Whiteleys. 3.<br />
Entrance to the big screen format auditorium iSens.<br />
4. Exterior of the new <strong>UCI</strong> site in Cagliari, Italy. 5. The<br />
newly refurbished box office at Parc Vallès, Spain. 6.<br />
The opening of the brand new <strong>ODEON</strong> Swadlincote.<br />
1 © David Fisher / Rex Features<br />
2<br />
3 4<br />
5 6
highlights <strong>2011</strong><br />
s<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Group</strong> -<br />
Europe’s Leading Cinema Operator<br />
Number 1 Operator in Europe<br />
n More than twice the size of our nearest European competitor in screen numbers<br />
n Number 1 operator in the UK & Ireland, Spain and Italy<br />
n Significant presence in Germany, Austria and Portugal<br />
n Largest operator outside America<br />
n 1.6 million guests visit our cinemas weekly ●<br />
n 6.8 million users in pan-European database and 3.5 million loyalty card members<br />
Acquisitive Growth<br />
n 5 acquisitions between 2005-2009 continue to deliver good value<br />
n Further 6 acquisitions for total of 34 cinemas have been completed since 2009<br />
in the UK & Ireland, Spain and Italy<br />
n Over £135m invested in 2010/<strong>2011</strong> to increase number of screens by 16%<br />
✛<br />
EBITDA<br />
£103m<br />
increased 12% *<br />
Investment in cinemas and customer offer driving<br />
revenue growth despite economic downturn<br />
n Ticket price average increased 2% u<br />
n Retail per guest average increased 2% u<br />
n Screen ads declined, down 5% year-on-year ✝<br />
n Other revenue up 31%, including 3D glasses sales ✝<br />
n £32m invested in development projects<br />
Driving Digital Development<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
n Roll-out close to completion, screens converted increased from 11% in December 2009 to nearly 90% in December<br />
<strong>2011</strong> with the UK & Ireland fully digital in November <strong>2011</strong>.<br />
n On track to complete digital transformation by July 2012. This will make us the largest all digital exhibitor in the world. ❖<br />
s <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Group</strong> comprises <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> Holdings Ltd and <strong>ODEON</strong> Property <strong>Group</strong> LLP as described in the CFO’s Report.<br />
✛ Earnings before interest, tax, depreciation, amortisation, exceptional items and strategic one-off costs.<br />
* Compared to previous year.<br />
u Major territory weighted average, like-for-like (“LFL”) estate, at constant foreign exchange rate.<br />
● Based on average weekly attendances for <strong>2011</strong>.<br />
✝ LFL estate, constant foreign exchange rate.<br />
❖ Excludes 3 sites managed for other owners & one site scheduled for closure this year.<br />
3
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
4<br />
Leaders in Cinema<br />
n Number 1 Cinema Operator in Europe and largest<br />
outside America<br />
n Only cinema chain successfully operating in 7 Western<br />
European markets<br />
n Europe’s flagship cinema – <strong>ODEON</strong> Leicester Square<br />
n Service standards ahead of competition *<br />
n One of the highest retail revenue per head of any major cinema chain<br />
n Ben & Jerry’s biggest franchisee in the world<br />
n Co-owner of Europe’s largest screen advertising company - DCM<br />
n Biggest circuit of IMAX screens in Europe<br />
n Leaders in customer loyalty and guest service<br />
* See page 10.<br />
– Most loyalty members in Europe, schemes in all territories<br />
– Total members 3.5m as at December <strong>2011</strong>, up 43% on 2010<br />
– Total customer database grew 16% on 2010 to 6.8m<br />
– Consistently ahead of competition in Mystery Shopper scores<br />
Total Customer Database<br />
Territory (‘000s) 2006 2007 2008 2009 2010 <strong>2011</strong> CAGR<br />
UK 1,284 1,723 2,373 2,864 3,703 4,142 26%<br />
Germany 353 477 594 811 1,026 1,191 28%<br />
Spain 301 378 454 526 600 696 18%<br />
Italy 68 105 158 221 312 487 48%<br />
Austria 53 81 104 133 165 194 30%<br />
Portugal 41 55 70 84 95 109 22%<br />
Total 2,100 2,819 3,753 4,639 5,901 6,819 27%
Leaders in Digital Cinema<br />
n More 3D digital screens than any other cinema group in UK/Ireland;<br />
more 3D digital screens than any other cinema group in Europe.<br />
n First cinema chain outside USA to sign directly six major Hollywood<br />
studio digital deals to enable 100% roll out<br />
n First to sign a pan European deal for supply of in-auditorium 3D<br />
equipment with supplier Real D<br />
n First live 3D sports event<br />
n First live 3D football in cinema<br />
n More alternative content events than any other European exhibitor<br />
n More digital screens than any other cinema group in Europe<br />
n UK & Ireland digital fully rolled out as of last November<br />
Number of<br />
Digital Screens<br />
CE<br />
UK & Ireland<br />
221<br />
20<br />
201<br />
Dec 2009<br />
Accelerating Digital Screen Roll-out<br />
506<br />
208<br />
298<br />
July 2010<br />
805<br />
360<br />
445<br />
Dec 2010<br />
1,223<br />
557<br />
666<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
June <strong>2011</strong><br />
1,926<br />
1,017<br />
909<br />
Dec <strong>2011</strong><br />
5
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
6<br />
Chairman’s Statement<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Group</strong> s<br />
continued to grow strongly<br />
in this seventh year of Terra Firma ownership. u<br />
I am pleased to report that <strong>2011</strong> was another strong year for<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Group</strong>. EBITDA was £103m, an increase<br />
of 12% over the prior year.<br />
The <strong>Group</strong> is firmly established as Europe’s number 1 cinema<br />
chain and is the largest operator outside America. We continue<br />
to expand through new site openings and in-territory acquisitions.<br />
The total number of sites and screens reached 231 and 2,153<br />
respectively in December <strong>2011</strong>, following 6 acquisitions in less<br />
than a year, an increase in screen count of 16%.<br />
At <strong>ODEON</strong> we work consistently hard to provide the best<br />
customer experience, as demonstrated by our positive customer<br />
feedback. During the year we have continued to invest in new<br />
initiatives to further improve the customer experience, including<br />
additional premium seats, IMAX screens, our new proprietary big<br />
screen and big sound experience iSens, 3D screens and further<br />
retail developments.<br />
Since the original acquisition of the <strong>ODEON</strong> and <strong>UCI</strong> businesses<br />
in 2004, Terra Firma has supported further investment in bolt-on<br />
acquisitions, with £224m invested to <strong>2011</strong>, and in further capital<br />
expenditure, with £228m invested.<br />
Excellent progress was made in <strong>2011</strong> on the digital roll-out.<br />
By December <strong>2011</strong> we had 1,926 digital screens representing<br />
nearly 90% of the total estate. By the end of <strong>2011</strong> the UK<br />
and Ireland was fully digital and we are on track to complete<br />
the transformation in Europe by July 2012. These exciting<br />
developments are enabling the business to enhance its<br />
operational capability and flexibility as well as providing exciting<br />
new content for customers, 3D films and alternative content<br />
such as opera, theatre and sports.<br />
In May <strong>2011</strong> we successfully issued a bond of £475m equivalent<br />
to refinance existing debt, complete recent acquisitions and fund<br />
future growth. The <strong>Group</strong> still has funds available to invest to grow<br />
the existing business and complete further bolt-on acquisitions.<br />
The strong team at <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Group</strong> is led by<br />
Rupert Gavin, our Chief Executive. I would again like to extend<br />
my thanks to all of the <strong>Group</strong>’s employees for their high level<br />
of professionalism, commitment and enthusiasm which really<br />
do make a difference to customers’ enjoyment of their cinema<br />
experience.<br />
Finally after 5 years this is my last <strong>Annual</strong> <strong>Review</strong> as Chairman.<br />
Terra Firma, as part of good corporate governance, reviews and<br />
rotates its Board positions and my colleague Robbie Barr will<br />
now replace me as Chairman. I am staying on the Board as a<br />
non-executive director and look forward to continuing to work<br />
with the team in the further development of the business.<br />
Mike Kinski<br />
Chairman ✝<br />
Terra Firma has supported substantial<br />
investment in <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Group</strong><br />
£224 million<br />
in bolt-on acquisitions<br />
£228 million<br />
further capital investment in the estate<br />
s Defined on page 3.<br />
u Terra Firma is described on page 24.<br />
✝ See director profiles on page 26.
Chief Executive’s <strong>Review</strong><br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
<strong>2011</strong> has been a successful year for <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Group</strong>. Our continued<br />
investment in new sites, in-territory acquisitions, improved retail offerings, digital and<br />
3D have all contributed to a strong set of results.<br />
The Cinema Market<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Group</strong> operates in four major European<br />
markets: UK, Spain, Italy and Germany; and three smaller<br />
markets: Austria, Portugal and Ireland.<br />
The performance of these markets depends primarily on<br />
the strength of the film line-up but also external factors<br />
such as weather patterns and major events such as football<br />
tournaments. The film line-up consists of a combination of<br />
major global Hollywood blockbusters (such as the ‘Harry Potter’<br />
franchise, the ‘Bond’ films and ‘Ice Age’), secondary Hollywood<br />
titles (which are often not franchises but are single stand alone<br />
titles, such as ‘Alice in Wonderland’ and ‘Bridesmaids’), niche<br />
titles and local film titles.<br />
The performance of the market in each year is dependent on<br />
the interaction of all four categories. This means that markets in<br />
different countries do not always move in the same direction.<br />
UK<br />
Brand <strong>ODEON</strong><br />
Rank* 1 st<br />
Total <strong>Cinemas</strong> 108<br />
Total Screens 848<br />
Market Share 25% 1<br />
Ireland<br />
Brand <strong>UCI</strong>/Storm ❖<br />
Rank 2 nd<br />
Total <strong>Cinemas</strong> 10<br />
Total Screens 68<br />
Spain<br />
Brand Cinesa<br />
Rank* 1 st<br />
Total <strong>Cinemas</strong> 43<br />
Total Screens 510<br />
Market Share 20%<br />
Portugal<br />
Brand <strong>UCI</strong><br />
Rank* 3 rd<br />
Total <strong>Cinemas</strong> 3<br />
Total Screens 45<br />
Europe Rank*: 1st Total <strong>Cinemas</strong>: 230 Total Screens: 2,140<br />
The above represents owned and managed sites as at March 2012<br />
In <strong>2011</strong>, our main markets experienced a decline in attendance<br />
of 1% on 2010 primarily because of an 8% decline in<br />
attendance in Italy compared to an unusually strong 2010 (as<br />
‘Avatar’ opened in January 2010 in this market). Spanish market<br />
attendance declined by 2% on 2010 due to a weaker film slate<br />
and warm dry weather but this was more than compensated<br />
by increases in the UK and Germany of 2% each on the prior<br />
year. In box office terms Spain and Italy declined 2% and 6%<br />
respectively whilst the German market grew 4% year-on-year<br />
and the UK by 6%.<br />
3D<br />
2010 was the breakthrough year for 3D when releases<br />
increased from 13 in 2009 to 27 in 2010 and on average 3D<br />
attendance was 88% of the total when a film was shown in both<br />
3D and 2D. In <strong>2011</strong> customers became more discerning about<br />
the choice between 3D and 2D and typically would only choose<br />
3D if the conversion was of high quality. ‘The Lion King’<br />
Germany<br />
Brand <strong>UCI</strong>-Kinowelt<br />
Rank* 3 rd<br />
Total <strong>Cinemas</strong> 23<br />
Total Screens 203<br />
Market Share 7%<br />
Austria<br />
Brand <strong>UCI</strong>-Kinowelt<br />
Rank* 3 rd<br />
Total <strong>Cinemas</strong> 3<br />
Total Screens 38<br />
1 As measured on the UK & Ireland Gross Box Office Market.<br />
* Rankings measured by screen counts.<br />
❖ Throughout 2010 <strong>ODEON</strong> managed the <strong>UCI</strong>/Storm chain. On 31 st May <strong>2011</strong> <strong>ODEON</strong> acquired those sites and a ninth site in Stillorgan that opened in May <strong>2011</strong>.<br />
Italy<br />
Brand <strong>UCI</strong><br />
Rank* 1 st<br />
Total <strong>Cinemas</strong> 40<br />
Total Screens 428<br />
Market Share 16%<br />
7
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
8<br />
UK & Ireland<br />
Market Box Office (£m) 1,145<br />
Growth YoY (Attendance) 2%<br />
Growth YoY (Box Office) 6%<br />
Share of Box Office 25%<br />
Spain<br />
Market Attendance (m) \ 100<br />
Growth YoY (Attendance) (2%)<br />
Share of Attendance 20%<br />
Italy<br />
Market Attendance (m) \ 112<br />
Growth YoY (Attendance) (8%)<br />
Share of Attendance 16%<br />
Germany<br />
Market Attendance (m) \ 129<br />
Growth YoY (Attendance) 2%<br />
Share of Attendance 7%<br />
2008: 6 3D releases<br />
Beowulf<br />
Fly Me To The Moon<br />
Hannah Montana<br />
Journey to the Centre of the Earth<br />
Scar<br />
U2 3D<br />
2009: 13 3D releases<br />
My Bloody Valentine<br />
Bolt<br />
Monsters vs. Aliens<br />
Coraline<br />
Jonas Brothers<br />
Ice Age 3: Dawn of the Dinosaurs<br />
G-Force<br />
The Final Destination<br />
Cloudy With a Chance of Meatballs<br />
Toy Story<br />
Up<br />
A Christmas Carol<br />
Avatar<br />
2010: 27 3D releases<br />
Toy Story 2<br />
Alice in Wonderland<br />
How to Train Your Dragon<br />
Clash of the Titans<br />
Streetdance<br />
Space Chimps 2<br />
Shrek Forever After<br />
Toy Story 3<br />
Cats and Dogs 2<br />
Step Up 3<br />
The Last Airbender<br />
Piranha<br />
Avatar Re-issue<br />
Resident Evil: Afterlife<br />
The Hole<br />
True Legend<br />
Garfield’s Pet Force<br />
Despicable Me<br />
Alpha and Omega<br />
Legend of the Guardians<br />
Saw 7<br />
Jackass 3<br />
Megamind<br />
Chronicles of Narnia<br />
Animals United<br />
Tron Legacy<br />
Gulliver’s Travels<br />
\ <strong>2011</strong> full market estimate (provisional data).<br />
The King’s Speech The Inbetweeners Movie<br />
<strong>2011</strong>: 48 3D releases<br />
The Green Hornet<br />
Tangled<br />
The Lovers’ Guide<br />
Sanctum<br />
Gnomeo & Juliet<br />
Yogi Bear<br />
The Flying Machine<br />
Justin Bieber: Never Say Never<br />
Drive Angry<br />
Cave of Forgotten Dreams<br />
A Turtle’s Tale<br />
Mars Needs Moms<br />
Rio<br />
Pina<br />
TT3D<br />
Thor<br />
Flying Monsters<br />
Priest<br />
Pirates of the Caribbean: At World’s End<br />
Kung Fu Panda 2<br />
Born to be Wild<br />
The Green Lantern<br />
Transformers: Dark of the Moon<br />
Harry Potter and the Deathly Hallows Part 2<br />
Cars 2<br />
Captain America<br />
Horrid Henry<br />
The Smurfs<br />
Glee 3D<br />
Spy Kids 4<br />
Conan the Barbarian<br />
Final Destination 5<br />
Sex and Zen<br />
Fright Night<br />
Cane Toads<br />
Shark Night<br />
The Lion King<br />
The Three Musketeers<br />
Dolphin Tale<br />
The Adventures of TinTin: The Secret of the<br />
Unicorn<br />
RA.One.<br />
Arthur Christmas<br />
Immortals<br />
Happy Feet 2<br />
Hugo<br />
Puss in Boots<br />
A Very Harold and Kumar Christmas<br />
Don 2<br />
re-release generated 90% of its box<br />
office at <strong>ODEON</strong> cinemas in 3D and<br />
‘Transformers: Dark of the Moon’<br />
generated 83% compared with films<br />
that were perceived to have lower<br />
3D quality in 20-30% range. 3D<br />
attendance was approximately 21% of<br />
our total attendance in <strong>2011</strong>, down 3.5<br />
percentage points from 2010. 3D remains<br />
a strong product offering and customer<br />
feedback remains excellent. The major<br />
Hollywood studios remain committed<br />
to the format and we are impressed by<br />
the innovations that the leading directors<br />
such as James Cameron and Peter<br />
Jackson are making to enhance the 3D<br />
experience. Key 3D titles in 2012 will likely<br />
be ‘Marvel Avengers Assemble’, ‘Ice Age:<br />
Continental Drift’, ‘The Amazing Spider-<br />
Man’ and ‘The Hobbit: An Unexpected<br />
Journey’.<br />
Strong Film Product<br />
<strong>2011</strong> was another year with a varied film<br />
slate as established popular franchises<br />
such as ‘Harry Potter and the Deathly<br />
Hallows Part II’ and ‘Pirates of the<br />
Caribbean: On Stranger Tides’ were<br />
joined by surprise British successes<br />
such as ‘The King’s Speech’ and ‘The<br />
Inbetweeners Movie’ at the top of the box<br />
office in the UK. The UK and Ireland total<br />
box office increased 6% in <strong>2011</strong> when<br />
compared to 2010 driven by a popular<br />
film slate.<br />
Local titles performed strongly and<br />
continue to contribute to the strength of<br />
the markets in which we operate. The<br />
top 3 films in the UK were all Britishproduced.<br />
Italy’s ‘Che Bella Giornata’<br />
broke box office records upon its release<br />
in January <strong>2011</strong> and helped
Harry Potter and the Deathly Hallows Part 2<br />
to ensure that more than half of the Top<br />
20 film attendance was derived from local<br />
films. The Spanish film slate was weaker<br />
than in recent years, but encouragingly<br />
the new government is committed to<br />
building a stronger local commercial film<br />
industry as well as tackling the piracy<br />
issues in this market.<br />
A film premiere at <strong>ODEON</strong>’s prestigious<br />
Leicester Square cinema remains the<br />
best location for global exposure today.<br />
The redevelopment of the Square has<br />
meant that premiere opportunities<br />
have been limited during <strong>2011</strong> but we<br />
did host the World Premiere for ‘Harry<br />
Potter and the Deathly Hallows Part<br />
2’. The renovation work has now been<br />
completed and already in 2012 we<br />
have hosted the World Premieres of<br />
‘War Horse’ and ‘Snow White and the<br />
Huntsman’, the Gala Premieres of ‘Men in<br />
Black 3’ and ‘The Amazing Spider-Man’.<br />
Market Prospects for 2012<br />
and Beyond<br />
Looking to the future, there is reason<br />
to be positive about the film slate. 3D<br />
films will continue to be an important<br />
contributor to the rankings with 50 films in<br />
2012 from 48 in <strong>2011</strong>. Several key titles<br />
are being released in 3D such as ‘Marvel<br />
Avengers Assemble’ and ‘The Amazing<br />
Spider-Man’. Peter Jackson’s eagerly<br />
anticipated ‘The Hobbit: An Unexpected<br />
Journey’ will also be released in 3D.<br />
Several enduring franchises such as ‘Ice<br />
Age’ and ‘Madagascar’ will see future<br />
instalments released in 3D. First quarter<br />
2012 did not have a film comparable in<br />
success to <strong>2011</strong>’s ‘The King’s Speech’<br />
or ‘Che Bella Giornata’ but a number<br />
of titles put in good performances such<br />
as ‘The Woman in Black’ and ‘The Best<br />
Exotic Marigold Hotel’ in the UK and<br />
‘Intouchables’ in Germany and Spain.<br />
The second quarter has already begun<br />
stronger with the success of ‘Marvel<br />
Avengers Assemble’ which has already<br />
grossed over £40m in the UK to date. In<br />
the second half of the year there are also<br />
high expectations for the first new Bond<br />
film in four years, ‘Skyfall’, and Peter<br />
Jackson’s ‘The Hobbit’. The line-up for<br />
the summer includes several new films<br />
from established franchises such as the<br />
conclusion of director Christopher Nolan’s<br />
Batman trilogy ‘The Dark Knight Rises’<br />
‘Ice Age: Continental Drift’, ‘Madagascar<br />
3’ and ‘Men in Black 3’, a number of<br />
franchise reboots such as<br />
‘The Amazing Spider-Man’ and ‘The<br />
Bourne Legacy’ and the launch of<br />
Top 5 Titles in Spain <strong>2011</strong><br />
1 Twilight: Breaking Dawn Part 1<br />
2 Pirates of the Caribbean:<br />
On Stranger Tides (3D)<br />
3 Torrente 4 (3D)<br />
4 The Adventures of Tintin:<br />
The Secret of the Unicorn (3D)<br />
5 Harry Potter and the Deathly<br />
Hallows Part 2 (3D)<br />
Top 5 Titles in Italy <strong>2011</strong><br />
1 Che Bella Giornata<br />
2 Harry Potter and the Deathly<br />
Hallows Part 2 (3D)<br />
3 Immaturi<br />
4 Qualunquemente<br />
5 Twilight: Breaking Dawn Part 1<br />
Top 5 Titles in Germany <strong>2011</strong><br />
1 Harry Potter and the Deathly<br />
Hallows Part 2 (3D)<br />
2 Pirates of the Caribbean:<br />
On Stranger Tides (3D)<br />
3 Kokowääh<br />
4 The Hangover Part 2<br />
5 Twilight: Breaking Dawn Part 1<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
potential new franchises with<br />
‘Prometheus’ and ‘Brave’. Later in<br />
the year the hugely successful Twilight<br />
franchise will be concluded with ‘Breaking<br />
Dawn Part 2’.<br />
Our Strategy<br />
Our strategic goal is to be the best in the<br />
cinema sector in delivering sustainable<br />
and long term EBITDA growth and<br />
growth in EBITDA per customer whilst<br />
delivering superior return on equity. We<br />
aim to achieve this goal by leveraging our<br />
unique strategic edge namely:<br />
Top 20 Titles in the UK <strong>2011</strong><br />
1 Harry Potter & The Deathly<br />
Hallows: Part 2 (3D)<br />
2 The Inbetweeners Movie<br />
3 The King’s Speech<br />
4 Pirates Of The Caribbean:<br />
On Stranger Tides (3D)<br />
5 The Hangover Part II<br />
6 The Twilight Saga:<br />
Breaking Dawn - Part 1<br />
7 Transformers: Dark Of<br />
The Moon (3D)<br />
8 Bridesmaids<br />
9 Rise Of The Planet Of The Apes<br />
10 Johnny English Reborn<br />
11 Tangled (3D)<br />
12 Arthur Christmas (3D)<br />
13 Fast & Furious 5<br />
14 Smurfs, The (3D)<br />
15 Kung Fu Panda 2 (3D)<br />
16 Black Swan<br />
17 The Adventures Of Tintin:<br />
Secret Of The Unicorn (3D)<br />
18 Gnomeo And Juliet (3D)<br />
19 Cars 2 (3D)<br />
20 Sherlock Holmes: A Game<br />
Of Shadows<br />
9
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
10<br />
Che Bella Giornata Kokowääh Twilight: Breaking Dawn Part 1<br />
1. Being the leader in international<br />
multi-territory cinema<br />
We actively seek opportunities to increase<br />
our scale, whether through acquisitions or<br />
new site investment opportunities.<br />
The initial combination of <strong>ODEON</strong> & <strong>UCI</strong><br />
in the UK market made us number one<br />
even after the disposal of 11 of our sites<br />
as a condition of the OFT competition<br />
clearance. In <strong>2011</strong> we purchased<br />
9 existing sites (8 of which we had<br />
previously managed for a third party) in<br />
Ireland and 4 existing sites previously<br />
branded as Reel in the UK to cement<br />
our position as the number one operator<br />
in the UK and Ireland. Both deals also<br />
included opportunities to add pipeline<br />
sites to the estate in future years.<br />
<strong>2011</strong> Customer Service Scores<br />
Territory<br />
We have also successfully acquired<br />
and integrated four businesses in Spain<br />
(Warner Lusomundo, AMC, UGC and<br />
Coliseo), making us number one in<br />
that market and five businesses in Italy<br />
(Europlex, Cinestar, Pathe, UGC and<br />
Giometti) and we are now number one<br />
in that market too. In Germany our<br />
acquisition of four Kinoplex sites in<br />
2008 consolidated our number three<br />
position. On average we have been able<br />
to improve the EBITDA margin of the<br />
acquired businesses by about 10%, and<br />
have exceeded our acquisition plans.<br />
Our goal is to target at least 20% market<br />
share in every territory as this scale allows<br />
us to leverage economies, apply best<br />
practice between territories and draw on<br />
our breadth of management expertise.<br />
UK <strong>ODEON</strong> 94%<br />
Competition 89%<br />
Spain Cinesa 86%<br />
Competition 76%<br />
Italy <strong>UCI</strong> 91%<br />
Competition 91%<br />
Germany <strong>UCI</strong> 92%<br />
Competition 91%<br />
These customer service scores are based on independently conducted mystery shopper visits to our sites<br />
and those of our competitors.<br />
Summary Loyalty Card Growth<br />
Territory (Thousands) 2010 <strong>2011</strong> Growth<br />
UK 1,038 1,784 72%<br />
Spain 600 696 16%<br />
Germany 382 426 12%<br />
Italy 235 371 58%<br />
Other Territories 173 196 13%<br />
Total <strong>Group</strong> 2,428 3,473 43%<br />
In 2010 we opened one new site and<br />
took over another site in Continental<br />
Europe and acquired three sites from<br />
Pathe in Italy. In <strong>2011</strong> we completed five<br />
acquisitions that added 31 sites and 315<br />
screens to our owned estate. We opened<br />
new sites in Stillorgan, Ireland (7 screens),<br />
Swadlincote, UK (5 screens), La Coruna,<br />
Spain (12 screens) and Cagliari, Italy (8<br />
screens) during the year. In 2012 we have<br />
already opened a new 6-screen site at<br />
The Point in Dublin and are hopeful that<br />
several other new sites will open during<br />
the year in Dorchester and Llanelli in the<br />
UK, Catania and Gualtieri in Italy and<br />
Zaragoza in Spain. We will continue to<br />
focus on opening new sites and targeting<br />
in-territory acquisitions that will improve<br />
our existing estate portfolio and deliver<br />
superior results.<br />
2. Being the leader in providing<br />
customers an accessible and attractive<br />
cinema experience<br />
Our strategy is to continue to invest<br />
in the quality of our cinemas, the skill<br />
of our employees and the range and<br />
presentation of the retail products as<br />
offering an attractive customer experience<br />
is a fundamental part of our competitive<br />
edge and positively impacts the value of<br />
each customer.<br />
We have achieved successful growth<br />
in our average ticket prices in all of<br />
our major markets over the past five<br />
years, directly as a result of introducing<br />
improved seats, upgraded facilities and<br />
better film presentation.<br />
We have also achieved good growth<br />
in the sales per head of retail products<br />
in the major markets over the past five<br />
years. This follows investment in:<br />
n Broader ranges of popular products,<br />
such as Ben & Jerry’s ice cream, Costa<br />
Coffee, Pizzas, Milkshake Bars and<br />
now Danone and Yog frozen yoghurt<br />
franchises designed to increase both<br />
enjoyment and dwell time.
n Operational training for our staff to<br />
ensure that we provide a high quality<br />
personal customer service.<br />
n Exciting new ways of presenting<br />
merchandise.<br />
We monitor the performance of our<br />
employees by external mystery shoppers<br />
visiting on a regular basis every single<br />
cinema in our network. The chart on<br />
the previous page shows the continuing<br />
lead in the standard of service that we<br />
maintain in all our markets versus our<br />
competitors. We also take very seriously<br />
all matters relating to risk, health and<br />
safety which may affect both customers<br />
and our employees. We have a dedicated<br />
team focused on these issues, and<br />
continuously improve our procedures<br />
and reporting as well as our cinemas and<br />
other places of work.<br />
3. Being the leader in innovation in<br />
customer offering and application of<br />
technology<br />
Technology can be used beneficially<br />
in a number of areas of our business.<br />
In particular, we have rolled out digital<br />
projectors and 3D technology, we<br />
are developing our websites, CRM<br />
capabilities and customer loyalty<br />
programmes and further leveraging our<br />
investment in point of sale infrastructure.<br />
The current major technological<br />
innovation is the transformation of our<br />
cinema projection infrastructure to digital.<br />
In April 2010 the full roll-out of digital<br />
projectors in the UK commenced and<br />
it was completed ahead of schedule<br />
in November <strong>2011</strong>. The full roll-out of<br />
the rest of the group is well progressed<br />
and will be completed during 2012. We<br />
already have the largest network of digital<br />
screens both in the UK/Ireland market<br />
and in Europe as a whole.<br />
This deployment will enable the studios<br />
to save dramatic sums from their global<br />
cost of 35mm prints. Apart from enabling<br />
3D, it means that we can be much more<br />
flexible in our film offering to respond to<br />
customer demand. Digital improves the<br />
cinema as an advertising medium by<br />
improving media quality and increasing<br />
the flexibility for advertisers. It also<br />
allows the cinema to show a range of<br />
alternative content offerings. To date we<br />
have successfully offered our customers<br />
a diverse range of digital programming<br />
including opera, rugby, live theatre,<br />
international football and contemporary<br />
music. Technology has now been<br />
developed and tested for live 3D<br />
performances culminating in the showing<br />
of the Rugby 6 Nations live in 3D. The<br />
Wimbledon Championships <strong>2011</strong> were<br />
shown in 3D for the first time and we also<br />
showed the ‘Strictly Come Dancing’ final<br />
in 3D.<br />
Our websites, in each country, have<br />
become a major point of contact<br />
between us and our customers and have<br />
provided us with an extensive and rapidly<br />
growing database that is proving to be<br />
a very valuable marketing resource. Our<br />
websites deliver an excellent environment<br />
to understand the full breadth of the<br />
product we have to offer, as well as a<br />
slick single click method of choosing<br />
seats and buying tickets. We have also<br />
launched new mobile applications such<br />
as iPhone and Android apps and various<br />
social media tools such as an event<br />
planner on Facebook.<br />
We are regularly in touch with our<br />
customers electronically. In all of our<br />
major territories we have launched very<br />
successful loyalty programmes for our<br />
customers, which have managed to<br />
stimulate a greater number of visits.<br />
We have also been transforming our point<br />
of sale infrastructure over the last few<br />
years. These are major programmes of<br />
investment which enable us to achieve<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
© Rex Features<br />
Pirates of the Caribbean: On Stranger Tides Torrente 4 Paul Hills - General Manager <strong>ODEON</strong> Leicester Square,<br />
escorts Prince William and Catherine Duchess of<br />
Cambridge as they attend the War Horse Premiere<br />
operational savings through combined<br />
sales of ticket and retail items, as well as<br />
the much greater promotional flexibility<br />
and improved customer data capture<br />
which underpins our loyalty and reward<br />
programmes.<br />
11
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
12<br />
National Theatre Frankenstein Wimbledon Foo Fighters<br />
No.1<br />
pan-European cinema<br />
operator<br />
Summary<br />
Our overall strategy is positioning us well to capitalise on the long term improvement in<br />
the film slate and withstand the occasional weaker year as we reap the benefits of the<br />
recent investment in the efficiency of our organisation, the quality of our cinemas and<br />
the attractiveness of our customer offering.<br />
The film community has continued to produce commercially appealing titles in good<br />
quantity over the last few years. This trend looks set to continue, with a focus on a<br />
great slate of 3D films. Our ability to invest in digital technology has enabled us to<br />
provide even more of our customers with more of the 3D experience that has proven so<br />
successful over the past few years.<br />
There remain some challenges in the short term. Growth in retail spend is held back<br />
in some areas by the poor economic conditions and we have had to take increasingly<br />
direct responsibility for the advertising operations in our major territories, UK, Spain<br />
and Italy. Screen advertising is an aspect of our business which has been clearly<br />
affected by the economic cycle and it remains weak due to government marketing<br />
spending cuts and advertisers holding back spend. The short term will remain<br />
challenging but the potential benefits of the flexibility of digital advertising should<br />
improve the overall market.<br />
<strong>2011</strong> was a further demonstration that our results overall appear resilient to the poor<br />
economic conditions. While the past is no guaranteed indicator of the future, we have<br />
not managed to find any historic correlation between previous consumer recessions<br />
and cinema-going. The biggest impact on the cinema market has consistently been the<br />
quality of the film line-up, and of course, the weather.<br />
There are significant opportunities in the business, not least in continuing to improve<br />
and to grow our estate, from investing further in our retail offer and from digital<br />
technology, 3D and further technical innovations.<br />
I would like to offer fulsome thanks to Mike Kinski for his excellent Chairmanship of<br />
the company over the past 5 years, we are delighted he is staying on our board. We<br />
warmly welcome Robbie Barr to the chair as Mike’s replacement from June 2012.<br />
Rupert Gavin<br />
Chief Executive Officer
UK & Ireland Divisional <strong>Review</strong><br />
<strong>ODEON</strong> increased earnings and retained its market leading position through<br />
acquisitions, estate development and technological innovation.<br />
<strong>2011</strong> Highlights<br />
n UK & Ireland market attendance up 2% and GBOR<br />
up 6%<br />
n Continuing growth in ticket prices, up 5% LFL and retail<br />
spend, up 3% LFL<br />
Market leading position through estate<br />
development and acquisitions<br />
n May <strong>2011</strong> acquisition of 9 <strong>UCI</strong>/Storm sites in Ireland,<br />
a chain that was previously managed by <strong>ODEON</strong> on<br />
behalf of a third party<br />
n November <strong>2011</strong> acquisition of 4 Reel sites in the UK<br />
n New site opened at Swadlincote<br />
n 7 new Costa Coffees added to increase the portfolio<br />
to 22 sites<br />
n 7 refurbishments were completed during the year<br />
including our iconic <strong>ODEON</strong> Swiss Cottage location<br />
with North London’s first IMAX screen<br />
100% digital estate<br />
n In November <strong>2011</strong> <strong>ODEON</strong> achieved the 100% roll-out of<br />
digital projectors in all existing <strong>ODEON</strong> cinemas<br />
n 764 3D screens (84% of estate) at end of <strong>2011</strong><br />
Continued growth of Loyalty Scheme<br />
n <strong>ODEON</strong> Première Club has over 1.7m members making it<br />
the largest cinema loyalty scheme in the UK<br />
n The <strong>ODEON</strong> Première Club supports our most valuable<br />
and frequent customers and provides an invaluable<br />
marketing resource.<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
UK: www.odeon.co.uk Ireland: www.odeoncinemas.ie<br />
<strong>ODEON</strong> is market leader in the UK & Ireland with 919 screens<br />
and a box office revenue share of 25% in <strong>2011</strong> (25% in 2010; as<br />
reported by the industry monitor IBOE). UK market attendance<br />
was up 2% year-on-year due to the strong performance of the<br />
film slate against weaker comparatives in 2010 when the FIFA<br />
World Cup played in June and exceptional snowfall in December<br />
impacted attendance.<br />
In the UK we continued to upgrade our existing multiplexes and<br />
traditional cinemas with retail and refurbishment programmes.<br />
Acquisitions<br />
In May <strong>2011</strong> <strong>ODEON</strong> completed the acquisition of 9 existing<br />
sites and 2 pipeline sites branded as <strong>UCI</strong>/Storm in Ireland. Eight<br />
of the existing sites had previously been managed by <strong>ODEON</strong><br />
on behalf of a third party with the ninth site at Stillorgan reopening<br />
following a refurbishment shortly after completion of<br />
the acquisition. A tenth site opened in April 2012 at The Point<br />
in Dublin. The Irish estate is in the process of being rebranded<br />
<strong>ODEON</strong> and products such as our loyalty scheme <strong>ODEON</strong><br />
Première Club are in the process of being launched. The Irish<br />
business is the second largest exhibitor in that market with 16%<br />
market share.*<br />
In November <strong>2011</strong> <strong>ODEON</strong> completed the acquisition of 4<br />
existing and 3 pipeline sites from Reel <strong>Cinemas</strong>. One of the<br />
pipeline cinemas at Swadlincote also opened in November. One<br />
of the two further sites will be open late in 2012 (Llanelli) and the<br />
second, early 2013 (West Bromwich). The sites have all been<br />
rebranded as <strong>ODEON</strong> and every screen has been converted to<br />
digital technology.<br />
Roll-out of digital and 3D capability<br />
<strong>ODEON</strong> continued to increase its investment in digital<br />
technology throughout <strong>2011</strong> in order to take advantage of<br />
the 3D phenomenon and other benefits. By the end of <strong>2011</strong><br />
<strong>ODEON</strong> had 909 digital screens in the UK and Ireland which<br />
completed the roll-out of the digitisation of the estate. <strong>ODEON</strong><br />
also had 764 3D screens. 28% of <strong>ODEON</strong> box office was 3D<br />
which was 6% lower than 2010 despite the number of 3D films<br />
increasing. This reflects a shift in consumer choice whereby<br />
customers became more selective over the choice between 3D<br />
and 2D showings where higher quality 3D films have attracted<br />
a higher proportion of their audience in 3D than lesser quality<br />
films. <strong>ODEON</strong> achieved a 29% share of the 3D market which<br />
was ahead of our overall market share, demonstrating the<br />
benefit of the digital roll-out.<br />
* GBOR share (source: IBOE)<br />
13
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
14<br />
IMAX - See more, hear more, feel more Costa coffee at <strong>ODEON</strong> Fully reclining leather seating at The Lounge<br />
Refurbishments<br />
<strong>ODEON</strong> continued to focus on the refurbishment of the existing<br />
estate to improve the customer offer. <strong>ODEON</strong> refurbished 7<br />
UK locations in <strong>2011</strong> through a combination of general site<br />
refurbishment and seat replacement programme. The historic<br />
Swiss Cottage site was entirely refurbished and reopened in<br />
September <strong>2011</strong> with North London’s fi rst IMAX screen, new<br />
club seats in two screens, an Ambar offering and a Costa Coffee<br />
franchise. The refurbishment has seen the location increase its<br />
attendance share signifi cantly. Whiteleys cinema screens were<br />
refurbished: the standard screens opened in December <strong>2011</strong><br />
and in January 2012 we opened “The Lounge”, our unique,<br />
luxury in-cinema dining offer with reclining leather seating and<br />
at-seat service service of food and drink. drink.<br />
Retail Retail Improvements<br />
<strong>ODEON</strong> continued to focus on improving the the variety of retail<br />
offers and upgrading existing retail facilities. Building Building on the<br />
success of the existing Costa Coffee Coffee franchises a a further 8 were<br />
added in the the UK for for a total of 22 stores. <strong>ODEON</strong> <strong>ODEON</strong> believes that<br />
there are additional opportunities to add Costa Coffee franchises<br />
to the existing estate. <strong>ODEON</strong> has also started started to add add Costa<br />
Coffee franchises to the the acquired <strong>UCI</strong>/Storm sites sites in Ireland with<br />
4 added during the fi rst quarter quarter of 2012.<br />
Big Screen Formats – IMAX<br />
IMAX theatres provide a a combination of sharp images, crystalclear<br />
digital surround sound and custom-designed custom-designed auditoria<br />
enabling a more immersive fi lm experience. <strong>ODEON</strong> opened<br />
its twelfth IMAX site at Swiss Cottage in in September <strong>2011</strong>. <strong>2011</strong>.<br />
The IMAX brand is well-established in the UK UK and capable of<br />
delivering delivering higher attendance per screen at a a higher ticket price. price.<br />
The fi lm lm slate in 2012 2012 will feature feature at least twenty new Hollywood<br />
fi lms including eagerly anticipated potential blockbusters such<br />
as ‘The Amazing Spider-Man’, the conclusion conclusion of Christopher<br />
Nolan’s Batman trilogy trilogy ‘The Dark Knight Knight Rises’, the latest Bond<br />
fi lm ‘Skyfall’ and ‘The Hobbit: An Unexpected Journey’ to name name<br />
a few.
<strong>ODEON</strong> Première Club <strong>ODEON</strong> on the iPad<br />
The <strong>ODEON</strong> Magazine<br />
In addition we have launched a new proprietary big screen<br />
and big sound format in Ireland (“isense”). This technology<br />
was initially developed and successfully established by our<br />
Continental Europe division and opened at the new <strong>ODEON</strong><br />
Point Village in Dublin and <strong>ODEON</strong> Blanchardstown in April<br />
2012. The screens are three stories high and feature a<br />
24-channel surround sound system. We are further evaluating<br />
the concept in the UK and Ireland to complement our existing<br />
IMAX estate.<br />
Loyalty<br />
The <strong>ODEON</strong> loyalty programme, <strong>ODEON</strong> Première Club (OPC),<br />
was fully rolled-out across all cinemas in late 2009. By the end<br />
of <strong>2011</strong> over 1.7 million cards had been sold, making OPC the<br />
largest cinema loyalty programme within the UK. This provides<br />
a great opportunity for us to interact with our customer base.<br />
Our analysis has proven that OPC members transact more<br />
online after joining the scheme. Spend per transaction is also<br />
increased compared to non-OPC members. OPC was launched<br />
in Ireland in April 2012.<br />
Digital Cinema Media (DCM) was established in<br />
2008 as a joint venture to sell screen time and other<br />
advertising media and capabilities to advertisers on<br />
behalf of <strong>ODEON</strong>. The advertising market remains weak and<br />
DCM saw declining revenue in <strong>2011</strong> due to extraneous factors<br />
like the Japanese earthquake and subsequent tsunami in March<br />
and reduced government spending in the UK. However Vue,<br />
the third largest exhibitor in the UK, transferred their on-screen<br />
advertising requirements to DCM on 1 January <strong>2011</strong>. DCM<br />
is not anticipating an immediate recovery in the advertising<br />
market in 2012, but it remains very well-placed to capitalise on<br />
an eventual cyclical recovery and the benefi ts of transition to<br />
digital advertising in the long term. The focus, in the short term,<br />
remains to drive advertising revenues and brand campaigns with<br />
the launch of the digital delivery of advertising campaigns at the<br />
end of <strong>2011</strong>; reducing production costs and providing greater<br />
fl exibility for national and local ad campaigns.<br />
% of Local Content in Top 20 Film Attendance *<br />
26%<br />
2007<br />
31%<br />
2008<br />
2012 Outlook<br />
The benefi ts of the investments made to improve the customer<br />
experience in our cinemas will continue to fl ow through to<br />
2012. 3D , IMAX and isense programming represent signifi cant<br />
opportunities to drive box offi ce and market share based on the<br />
2012 fi lm slate. Now that the entire UK and Ireland estate has<br />
been digitised and the majority of screens have 3D capability,<br />
<strong>ODEON</strong> will benefi t from greater fl exibility in both advertising and<br />
programming and from non-fi lm based events (such as sport,<br />
opera and theatre). The alternative content slate continues<br />
to improve as new product is launched by distributors. An<br />
expanded theatre slate and more sport are anticipated in 2012.<br />
Roger Harris<br />
Chief Operating Offi cer, UK & Ireland<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
18%<br />
2009<br />
28%<br />
45%<br />
2010 <strong>2011</strong><br />
* Includes Hollywood produced and distributed “British” fi lms<br />
15
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
16<br />
Continental Europe<br />
Divisional <strong>Review</strong><br />
The Continental Europe (“CE”) division consists of 113 cinemas and 1,234 screens spread<br />
over five territories: Spain, Italy, Germany, Portugal and Austria (as at December <strong>2011</strong>).<br />
The cinemas trade under the name ‘Cinesa’ in Spain, ‘<strong>UCI</strong>’ in Italy & Portugal and ‘<strong>UCI</strong><br />
Kinowelt’ in Germany & Austria.<br />
<strong>2011</strong> Highlights<br />
Significant EBITDA growth on mixed<br />
attendance performance, despite deepening<br />
economic difficulties<br />
n Germany market attendance up 2%, Spain and Italy down 2%<br />
and 8% respectively.<br />
n Continuing ticket price growth driven by 3D performance and<br />
improved customer offerings like VIP seating.<br />
n EBITDA growth boosted by contribution from acquisitions in<br />
Spain and Italy.<br />
New sites and acquisitions<br />
n Three sites in Italy were acquired from Pathe in December 2010,<br />
adding 39 screens.<br />
n In May <strong>2011</strong>, 9 sites were acquired from UGC – 5 in Spain<br />
and 4 in Italy adding 158 screens.<br />
n Also in May <strong>2011</strong>, 2 sites were acquired from Coliseo Circuit in<br />
Bilbao, Spain adding 23 screens.<br />
n In June <strong>2011</strong>, 7 sites were acquired from Giometti in the Adriatic<br />
region of Italy adding 51 screens.<br />
n Two new sites opened during the year in La Coruna,<br />
Spain (12 screens) and Cagliari, Italy (8 screens).<br />
3D and Big Screen & Big Sound cinema<br />
n Increased amount of 3D product during <strong>2011</strong> in<br />
all territories.<br />
n Continued investment in the roll-out of 3D projectors. By<br />
December <strong>2011</strong> there were 628 3D enabled screens in CE<br />
accounting for 51% of the total screens.<br />
n Digital roll-out completed in 2012.<br />
n Launch of proprietary big screen and big sound concept in CE<br />
called iSens. The large screen format and 24-channel sound<br />
was installed in 3 sites by the end of the year. In addition 3 IMAX<br />
screens were installed in CE.<br />
Retail<br />
n Refurbished the retail offers at 32 existing locations improving<br />
pick ‘n’ mix offers and the overall presentation at the main retail<br />
areas. We added an additional 2 Pane & Sapori (pizza and<br />
sandwich offers) and increased the number of vending machines<br />
in key sites.<br />
n In the acquired sites we completed major retail refurbishments<br />
rebuilding the majority of the retail areas and converting self<br />
service areas into assisted serve. We implemented our best<br />
practice procedures in terms of training and overall retail<br />
presentation by installing new menu boards, impulse counters<br />
and coffee and pizza offers.<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> is the biggest exhibitor in Continental<br />
Europe in terms of attendance, screens and box office. It is the<br />
number one exhibitor in terms of market share in both Spain<br />
and Italy, number three in Germany and has leading locations<br />
in Portugal and Austria. The CE estate has grown substantially<br />
since December 2010 with 21 sites and 271 screens added<br />
through acquisitions. The CE division will complete its digital<br />
and 3D roll-out in July 2012 to ensure that it continues to benefit<br />
from the expanding 3D film slate in all territories.<br />
Trading Performance<br />
CE delivered a significant earnings increase on 2010. Average<br />
ticket prices were ahead overall, benefiting from the strength of<br />
3D product and the premia charged.<br />
Market attendance in Spain was lower than in 2010 by just 2%,<br />
partly explained by a weaker local product slate. EBITDA was<br />
up due to the impact of acquisitions, new sites and cost control<br />
despite slightly lower average ticket prices and retail per head.<br />
In Italy EBITDA increased due to the impact of acquisitions<br />
despite an 8% decline in market attendance. In addition both<br />
ticket prices and retail per head improved. Local film was an<br />
important contributor as 51% of the Top 20 by attendance<br />
was from Italian films. ‘Che Bella Giornata’ became the most<br />
successful Italian film in the box office history of the country.<br />
In Germany EBITDA increased from 2010, with increases in both<br />
ticket prices and retail per head.<br />
Investment in the cinema experience continued throughout the<br />
estate, including digital and 3D technology, premium seats and<br />
a significant investment in the retail facilities.<br />
In all markets, we monitored the performance of our cinema<br />
employees and managers through external mystery visitors. All<br />
cinemas were visited on a regular basis and scored similar or<br />
ahead of the competition in <strong>2011</strong>.<br />
José Batlle<br />
Chief Operating Officer, Continental Europe
Newly refurbished auditorium at Parc Vallès,<br />
Barcelona<br />
Spain<br />
The cinemas trade under the Cinesa brand in Spain.<br />
Total attendance for the Spanish market in <strong>2011</strong> was 100m, a<br />
decrease of 2% against the previous year. The acquisition of 7<br />
sites from UGC and Coliseo added 3% market share. EBITDA<br />
was up on 2010, due to the impact of the acquisitions, new<br />
sites and improved cost management. The weak economic<br />
conditions in Spain continued to restrain revenue growth.<br />
Key highlights for <strong>2011</strong><br />
n Acquisition of 7 sites from UGC and Coliseo Circuit in May<br />
<strong>2011</strong> added 115 screens.<br />
n One new cinema opened in the year in La Coruna (12 screens).<br />
n 3D digital screen numbers increased to 247 (48% of the<br />
estate) by the end of the year.<br />
n Launch of proprietary Big Screen & Big Sound iSens format at<br />
Principe Pio (Madrid) and Marineda City (La Coruna) and IMAX<br />
screens at Parquesur (Madrid) and Festival Park (Mallorca).<br />
n In our retail areas we refurbished 6 existing cinemas adding<br />
new pick ‘n’ mix units and improved the look of the main retail<br />
stand with new menu boards and product displays. We also<br />
took over the management of an existing ice cream/coffee<br />
offering called Farggi at two locations.<br />
n Two sites were refurbished to improve the customer<br />
experience.<br />
n Active loyalty cards increased to 320k members (up 10% on<br />
2010) and the total database increased to 696k (up 16% on<br />
2010). 23% of all tickets sold were purchased by loyalty<br />
card holders.<br />
n We installed VIP seating in 5 of the new cinemas acquired in<br />
<strong>2011</strong>.<br />
n Wide activity on Facebook, offering promotions, to become<br />
the top exhibitor fan page in Spain, reaching more than 175k<br />
fans to date.<br />
n Mobile applications for iPhone and Android smartphones,<br />
reaching 104k downloads of iPhone and 47k of AndroId apps.<br />
2012 outlook<br />
The film slate for 2012 looks strong, especially for 3D films.<br />
Cinesa is in a good position to benefit from this with over 50% of<br />
our screens equipped with 3D capabilities by March 2012 at key<br />
locations. Alternative content will continue to expand with more<br />
events on offer. Cinesa will continue to invest in retail initiatives<br />
and refurbish the existing estate.<br />
* Provisional data<br />
www.cinesa.es<br />
Danone frozen yoghurt counter at Parc Vallès,<br />
Barcelona<br />
Portugal<br />
The group operates 3 cinemas in Portugal under the <strong>UCI</strong> brand.<br />
Total attendance for the Portuguese market in <strong>2011</strong> was 15.5m,<br />
a 6% decrease on the previous year. The weak economic<br />
conditions restrained our KPIs, but cost control was good<br />
and protected EBITDA. 3D digital expansion has now been<br />
concluded in Portugal.<br />
Key highlights for <strong>2011</strong><br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
Newly refurbished Mendez Alvaro, Madrid<br />
% of Local Content in Spanish Top 20 Film Attendance<br />
12%<br />
2007<br />
26%<br />
2008<br />
20%<br />
2009<br />
6%<br />
www.ucicinemas.pt<br />
7%<br />
2010 <strong>2011</strong><br />
n During <strong>2011</strong> we refurbished our Arrabida cinema.<br />
n 3D digital expansion has now been concluded in Portugal.<br />
17
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
18<br />
Brand new auditorium at <strong>UCI</strong> Cagliari Self-serve ticket collection point Retail counters at <strong>UCI</strong> Cagliari<br />
The exterior of the new 8-screen <strong>UCI</strong> cinema in Cagliari<br />
% of Local Content in Top 20 Film Attendance *<br />
41%<br />
2007<br />
35%<br />
2008<br />
28%<br />
2009<br />
41%<br />
51%<br />
2010 <strong>2011</strong><br />
Italy<br />
The group operates cinemas under the <strong>UCI</strong> <strong>Cinemas</strong> brand in Italy.<br />
Total attendance for the Italian market in <strong>2011</strong> was 112m, down<br />
8% on 2010, due to an unusually stong previous year (with the full<br />
run of ‘Avatar’) . Local content continues to play an important role<br />
in the market with 51% of total Top 20 attendance being for local<br />
films.<br />
Key highlights for <strong>2011</strong><br />
www.ucicinemas.it<br />
n Acquisition of 11 sites from UGC and Giometti adding 117<br />
screens to the estate<br />
n Opened a new 8-screen site in Cagliari<br />
n 3D digital screen numbers increased to 232 (54% of the<br />
total estate)<br />
n Launch of proprietary Big Screen & Big Sound iSens format at<br />
Genoa and IMAX screen at Pioltello (Milan)<br />
n Active loyalty cards increased to 206k members (up 44% on<br />
2010) and the total database increased to 487k (up 36% on<br />
2010). The large increases are due to the success of the loyalty<br />
card programme and the introduction of the scheme to new<br />
and acquired sites. 13% of all tickets sold were purchased by<br />
loyalty card holders.<br />
n In terms of retail we refurbished 4 existing cinemas with new<br />
retail areas, new menu boards and larger pick ‘n’ mix areas. We<br />
introduced our pizza and sandwich offer called Pane & Sapori<br />
to two additional cinemas. We completely refurbished the 11<br />
acquired sites adding new retail stands, Pane & Sapori, menu<br />
boards, impulse counters, additional products and introduced<br />
our best practice procedures for our new employees.<br />
n We added VIP seating to an additional four locations: Bicocca<br />
and Pioltello (Milan), Fiumara (Genoa) and Casoria (Naples).<br />
2012 outlook<br />
The film slate for 2012 looks good and the expectations for the<br />
second half of the year are stronger. Additional investment is also<br />
planned for retail facilities and premium seats. We will continue<br />
expanding the installation of big format iSens in 4 additional sites.<br />
The full digitisation of the Italian estate has now been completed<br />
in 2012, positioning <strong>UCI</strong> to benefit from the success of 3D titles<br />
and alternative content options.<br />
* Management estimates
Super Loge seating now installed in 5 cinemas iSens auditorium iSens auditorium entrance<br />
Germany<br />
The group operates under the <strong>UCI</strong>-Kinowelt brand in Germany.<br />
Total attendance for the German market in <strong>2011</strong> was 129m, a 2%<br />
increase on 2010. Local product was significantly up on the weak<br />
slate from 2010 with 14.7% of the Top 20 film attendance being<br />
generated from local films. Like-for-like market share was stable<br />
despite the fact that our first-mover advantage on 3D roll-out has<br />
been diminishing. Revenue per head increased, supported by<br />
improved facilities and investment in the customer offer.<br />
Key highlights for <strong>2011</strong><br />
www.uci-kinowelt.de<br />
n Active loyalty cards increased to 179k members (up 1% on<br />
2010) and the total database increased to 1.2m (up 16% on<br />
2010). 19% of all tickets sold were purchased by loyalty card<br />
holders.<br />
n Closure of a loss-making site at Berlin’s Zoopalast (9 screens)<br />
n 3D digital screen numbers increased to 105 (54% of the total<br />
estate) by the end of the year<br />
n In terms of retail we refurbished 20 existing cinemas with new<br />
retail areas, new menu boards and larger pick ‘n’ mix areas.<br />
We introduced several new products such as pastries, chicken<br />
nachos and non-carbonated bottled drinks promoting health.<br />
We introduced impulse counters into an additional 13 locations<br />
and launched a new pick ‘n’ mix design.<br />
n We frequently ran retail promotions linked to blockbuster<br />
releases to optimize retail revenues.<br />
n We expanded our Super Loge seating offer.<br />
n <strong>UCI</strong> is pursuing a long-term cooperation with Germany´s<br />
largest club “ADAC” (automobile club) with more than 18 million<br />
members. Exclusive <strong>UCI</strong> offers are promoted by ADAC among<br />
its members.<br />
n Several promotions in <strong>2011</strong> turned <strong>UCI</strong>´s facebook fanpage to<br />
the top exhibitor fanpage in Germany with more than 100k fans<br />
to date.<br />
n In May <strong>2011</strong> <strong>UCI</strong> introduced the first Android smartphone app<br />
with the ability to select the preferred seat. This app continues<br />
the success of the iPhone and iPad app which was released<br />
the year before.<br />
2012 outlook<br />
3D performances have been particularly well received in Germany<br />
and we are looking forward to a strong slate in 2012 featuring<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
a number of high profile 3D films. We have continued to install<br />
new Super Loge seating, which offers additional comfort versus<br />
premium and standard seating. Development of the loyalty<br />
scheme will continue with additional customer offers and detailed<br />
behavioural analysis to drive performance. Retail offers will<br />
be enhanced through further investments in coffee bars and<br />
refurbishments to existing facilities. We will install 7 new big format<br />
iSens sound systems into key locations. 86% of the estate was<br />
digitised by the end of the year and we have concluded the<br />
roll-out in Q1 2012.<br />
% of Local Content in German Top 20 Film Attendance *<br />
8%<br />
2007<br />
Austria<br />
The group trades at 3 cinemas in Austria, including the largest in<br />
the country, under the <strong>UCI</strong>-Kinowelt brand.<br />
Total attendance for the Austrian market in <strong>2011</strong> was 16.9m,<br />
which was 2.4% down on the previous year.<br />
Key highlights<br />
26%<br />
2008<br />
* Management estimates<br />
20%<br />
2009<br />
6%<br />
2010 <strong>2011</strong><br />
www.uci-kinowelt.at<br />
15%<br />
n Customer database increased to 194k (up 15% on 2010).<br />
n We refurbished two key retail areas at our MEC site in Vienna.<br />
This high volume site is now offering a better customer service<br />
and is able to cover peak times more effectively.<br />
n In 2012 we will upgrade the PicMix offer at MEC.<br />
n Super Loge seating offer will be expanded during 2012 into<br />
Graz cinema.<br />
n In 2012 we will introduce the large screen iSens concept into 2<br />
screens, MEC and SCS in Vienna.<br />
n 100% of the Austrian estate had been digitised with 50% of the<br />
screens enabled for 3D by the end of <strong>2011</strong>.<br />
19
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
20<br />
Corporate Social<br />
Responsibility<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Group</strong> continues to focus on the responsible management<br />
and development of the business for the long-term benefit of all key stakeholders.<br />
Local & Business Communities<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Group</strong> continues to<br />
make real progress in support of local and<br />
business communities. Customer safety,<br />
security, enjoyment, comfort and choice<br />
remain the cornerstones of our service<br />
proposition.<br />
<strong>Cinemas</strong> in each territory continue to work<br />
closely with all key stakeholders to further<br />
improve the cinema-going experience for<br />
the benefit of all customers and in particular<br />
those with disabilities.<br />
Reducing Environmental Impact<br />
The <strong>Group</strong> has continued to invest in energy<br />
reduction initiatives. In the UK <strong>ODEON</strong> has<br />
invested in an energy management service<br />
and an on-line energy management tool.<br />
This allows further focus on consumption<br />
which has continued to fall (for both gas and<br />
electricity)<br />
In <strong>2011</strong> <strong>ODEON</strong> completed the installation of<br />
Automatic Meter Reading technology across<br />
all cinemas for both gas and electricity. This<br />
allowed much more immediate and greater<br />
visibility of consumption data. <strong>ODEON</strong> has<br />
continued to work with suppliers to switch<br />
current cinemas from standard lighting<br />
systems to low consumption LEDs. All new<br />
build cinemas are now fitted with LED lights<br />
as part of the standard specification.<br />
Replacement of chiller equipment continues<br />
in the UK. An HVAC and cooling systems<br />
swap out is also well underway. The new<br />
units will only run when required and are<br />
specifically sized for each cinema.<br />
In <strong>2011</strong> <strong>ODEON</strong> introduced a printer<br />
replacement programme so that every<br />
cinema replacing printers received new low<br />
energy equipment.<br />
Based on the outcome of a highly successful<br />
trial in several locations in <strong>2011</strong> <strong>ODEON</strong><br />
intends to introduce recycling bins to every<br />
cinema during 2012. This will allow more<br />
recycling to take place (beyond the 20% of<br />
packaging we currently target to recycle)<br />
* Note: the company does not contribute directly to the charities.<br />
Given the success of energy reduction and<br />
efficiency initiatives in the UK <strong>ODEON</strong> has<br />
decided to apply for reaccreditation for the<br />
Carbon Trust Standard that was awarded in<br />
2010.<br />
In Continental Europe we continue to follow<br />
the European Directive 94/62/EC applicable<br />
to Packaging Waste Management and<br />
each territory participates in an Integrated<br />
Management System (IMS).<br />
Health & Wellbeing<br />
In the UK we continue to offer customers<br />
greater choice and variety across the retail<br />
product range.<br />
In <strong>2011</strong> <strong>ODEON</strong> became the first cinema<br />
company in the UK to provide customers<br />
with specific nutritional facts on the entire<br />
range of products on sale in cinemas.<br />
Nutritional information was made available to<br />
customers via leaflets, on the website and on<br />
menu boards.<br />
For 2012 <strong>ODEON</strong> is working to support two<br />
key government-backed initiatives and we<br />
will fully support the Responsible Drinking<br />
and the Health Responsibility Deal pledges.<br />
The latter aims to better inform customers<br />
about calorific and nutritional intake.<br />
In all Continental European territories,<br />
significant progress has been made to<br />
source, promote, and merchandise healthier<br />
food alternatives. This has been achieved<br />
by actively promoting non sugared drinks,<br />
introducing larger sizes of bottled water,<br />
using sunflower oil to produce popcorn and<br />
introducing alternative drink choices such as<br />
fruit smoothies.<br />
Charity Activities<br />
In the UK <strong>ODEON</strong> continues to work closely<br />
with its charity partners, the NSPCC and<br />
Variety. There is ever increasing involvement<br />
and engagement by all employees to<br />
support the company’s charity activities with<br />
numerous events taking place each week<br />
across the country.<br />
There is now an even more focused and<br />
determined Charity team in place and all<br />
regions have adopted a charity target.<br />
In <strong>2011</strong>, through the joint efforts of<br />
customers and employees over £80,000 in<br />
donations was raised. In total over £325,000<br />
has been raised to date and we fully expect<br />
this amount to exceed £400,000 by the end<br />
of 2012.*<br />
Mike Stevens<br />
<strong>Group</strong> and UK HR Director
Our People<br />
The health and safety of our employees<br />
and customers remains the key priority and<br />
we endeavour to operate to the highest<br />
standards by frequent employee training,<br />
coaching, mentoring and performance<br />
reviews. Structured cinema audits by<br />
internal safety practitioners and external<br />
safety consultants form an integral part of<br />
our health and safety processes.<br />
Periodic health and safety reports are<br />
presented to the Board by the UK Risk<br />
Management Director and the COO<br />
Continental Europe, and actions are taken<br />
on matters arising when necessary.<br />
In <strong>2011</strong> we employed over 9,500 people on<br />
average across the group. The increase in<br />
headcount versus previous years was driven<br />
by acquisitions.<br />
Learning & Development<br />
We have robust learning and development<br />
processes in place which are linked to<br />
an integrated career development and<br />
succession plan. The latter ensures that we<br />
have a resource of competent employees at<br />
all levels ready to move into new or different<br />
roles.<br />
In the UK, during <strong>2011</strong>, we launched an<br />
e-learning platform. The first module in<br />
place was developed to enable newly<br />
appointed employees to quickly assimilate<br />
into the business via an on-line induction<br />
programme. Further specific e-learning<br />
modules have been developed to address<br />
key business initiatives. We ran nearly 60<br />
different learning and development events<br />
on various topics resulting in over 900<br />
training days completed.<br />
Based on the successful launch of<br />
e-learning in Continental Europe additional<br />
modules have been developed to support<br />
this flexible learning alternative to traditional<br />
off-the-job training and development.<br />
In 2012 we intend to introduce an <strong>ODEON</strong><br />
Academy for newly appointed employees<br />
leading to a nationally recognised and<br />
accredited NVQ in one of the following:<br />
Customer Service, Team Leading, Business<br />
Admin, Management, Food Production &<br />
Cookery and Hospitality Leadership. An<br />
<strong>ODEON</strong> Apprenticeship will be open to<br />
existing employees to pursue the same<br />
learning opportunities.<br />
Reward & Recognition<br />
Attracting and retaining the industry’s best<br />
talent continues to sit at the centre of<br />
our People strategy. Our recognition and<br />
incentive programmes are intended to focus<br />
individuals and teams on key business<br />
priorities and to provide appropriate<br />
rewards.<br />
In December <strong>2011</strong> we introduced a flexible<br />
benefits programme for nearly 700 UK<br />
managers to enable them to personalise<br />
their benefits package to meet their<br />
individual circumstances and lifestyle<br />
preferences.<br />
Leadership development, career and<br />
succession planning<br />
During <strong>2011</strong> there was an enhanced focus<br />
on succession planning and we continue to<br />
identify and develop internal talent, as well<br />
as bring in new people, to make sure we<br />
have the right skills in key areas of business<br />
focus.<br />
We continue to invest in management<br />
and executive development and during<br />
<strong>2011</strong> there was significant emphasis on<br />
developing coaching skills amongst the<br />
senior manager population.<br />
Employee engagement<br />
We have maintained our commitment to<br />
employee involvement and participation<br />
at all levels of the business. Employees<br />
are kept well informed of the performance<br />
and the objectives of the business through<br />
periodic management updates, briefings,<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
Health and safety is the key priority. Our employees remain passionate about<br />
delivering consistently high levels of customer service. We invest actively in our<br />
employees and support their development to enable them to meet the high<br />
performance standards we and our customers expect.<br />
focus groups and conferences. These<br />
initiatives help to inform future strategy and<br />
business priorities.<br />
We actively encourage employees to<br />
participate in organised social events and<br />
this has resulted in ever growing numbers<br />
of employees who are keen to do so. In<br />
the UK during <strong>2011</strong> over 2,500 employees<br />
participated in such events.<br />
We hold annual meetings for the<br />
management teams in each territory, the<br />
purpose of which is to share the details<br />
of the business plan and to facilitate<br />
engagement and communication between<br />
cinemas.<br />
A further meeting of the European Employee<br />
Forum (‘EEF’) took place in June <strong>2011</strong> and<br />
elected representatives from all European<br />
territories attended.<br />
This group provides an additional forum<br />
for informing, consulting and involving<br />
employee representatives from the countries<br />
in the European Community.<br />
1. Engagement 2. Development 3. Reward and recognition 4. Communication<br />
Headcount <strong>2011</strong>*<br />
UK & Ireland 5,563<br />
Spain 1,472<br />
Portugal 142<br />
Germany 1,082<br />
Austria 186<br />
Italy 1,146<br />
Total <strong>Group</strong> 9,591<br />
* Full year average; includes part-time employees.<br />
21
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
22<br />
Chief Financial Officer’s<br />
Report<br />
EBITDA performance was strong in <strong>2011</strong>, increasing by £11m to £103m, continuing a<br />
long trend of growth.<br />
<strong>Group</strong> Structure<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> Holdings Ltd (“OpCo”) and <strong>ODEON</strong><br />
Property <strong>Group</strong> LLP (“PropCo”) are distinct entities, each with<br />
its own corporate governance arrangements and consolidated<br />
financial results. Both are owned by Terra Firma. The structure is<br />
summarised in the diagram below.<br />
PropCo owns the freehold or leasehold interests in 31 properties<br />
in the UK and leases them to OpCo. PropCo’s income is limited<br />
to the rent from OpCo on those properties.<br />
RCF<br />
Senior<br />
Notes<br />
<strong>ODEON</strong> & <strong>UCI</strong><br />
Finco plc<br />
Presentation of Financial Results<br />
The financial accounts for OpCo and PropCo are available<br />
on the website: www.odeonucicinemas.com. In general in<br />
this review, the revenue and EBITDA quoted exclude the rent<br />
payable by OpCo to PropCo. This CFO’s report summarises the<br />
results of OpCo first, then PropCo.<br />
Activity Highlights <strong>2011</strong><br />
Bond issue – The Opco bank facility was replaced in May<br />
<strong>2011</strong> by the issue of £475m equivalent senior notes split into<br />
£300m fixed at 9% and €200m floating rate notes at Euribor<br />
plus 5%. The floating rate interest has been swapped for fixed<br />
at approximately 9% including the margin until May 2014.<br />
The bond issue helped to provide the funds for the ongoing<br />
development of the <strong>Group</strong>, including the five acquisitions<br />
completed in <strong>2011</strong>. At the same time, a Senior Revolving Credit<br />
Facility (“RCF”) of £90m was agreed.<br />
s Terra Firma is described on page 24.<br />
Terra Firma Terra Firma<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong><br />
Holdings Ltd<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong><br />
<strong>Group</strong> Ltd<br />
<strong>ODEON</strong> & <strong>UCI</strong> Bond<br />
Holdco Ltd<br />
<strong>ODEON</strong> & <strong>UCI</strong> Bond<br />
Midco Ltd<br />
Operating<br />
Company<br />
Subsidiaries<br />
rent<br />
<strong>ODEON</strong> Property<br />
<strong>Group</strong> LLP<br />
Property<br />
Company<br />
Subsidiaries<br />
Bank<br />
Debt<br />
Acquisitions – The portfolio of cinemas was developed further<br />
during the year, with five in-territory acquisitions:<br />
n Five cinemas in Spain and four cinemas in Italy from UGC.<br />
n Two cinemas from the Coliseo circuit in the area of<br />
Bilbao, Spain.<br />
n Nine <strong>UCI</strong>/Storm branded cinemas from Entertainment<br />
Enterprises in Ireland, plus two pipeline sites.<br />
n Seven cinemas from Giometti Cinema in Italy.<br />
n Four cinemas from Reel in the UK, and three pipeline cinemas.<br />
One of the three pipeline sites opened in November, with the<br />
other two scheduled for end 2012 / early 2013.<br />
Portfolio Development – Two new cinemas were opened in<br />
<strong>2011</strong> in Cagliari (Italy) in September and in Marineda (Spain) in<br />
April. In addition, the first pipeline site from the Reel acquisition<br />
in the UK (Swadlincote) opened on 11 November <strong>2011</strong>. The<br />
first pipeline site from the <strong>UCI</strong>/Storm acquisition in Ireland (The<br />
Point, Dublin) opened on 27 March 2012. In the UK, two major<br />
refurbishments were undertaken. The cinema at Swiss Cottage,<br />
London, re-opened in September, newly refurbished to include<br />
an IMAX screen, Costa Coffee, Ambar and club seating screens.<br />
The Whiteleys cinema in London was closed for redevelopment<br />
during late <strong>2011</strong> and re-opened in January 2012. It now<br />
includes “The Lounge”, our unique, luxury in-cinema dining offer<br />
with reclining leather seating and at-seat service of fine food<br />
and drink. In CE, there were also two major refurbishments, of<br />
Arrabida, Portugal and Las Rozas, Spain.<br />
Digital and 3D - Significant progress was made in <strong>2011</strong> towards<br />
the transformation of the entire estate to digital projection.<br />
Contracts for external funding were signed for the deployment<br />
of the digital equipment in Germany, Portugal and Italy in<br />
addition to the UK which had already been secured. In 2012, we<br />
have secured funding for Ireland and Austria. By the end of April<br />
2012, approximately 98% of our screens were digital. Our full<br />
estate is on track to be digital by July 2012.
OpCo<br />
Attendance<br />
Paid attendance for <strong>2011</strong> was 79.2m<br />
compared to 73.1m in 2010, with the<br />
acquisitions contributing to the increase.<br />
Global economic recession continued<br />
to be a concern for many businesses in<br />
<strong>2011</strong>, but the cinema sector was again<br />
resistant to its effects. On a weighted<br />
average basis, the market volumes in<br />
the <strong>Group</strong>’s major territories were down<br />
1% overall compared to 2010, mostly<br />
because Italy enjoyed an unusually strong<br />
year in 2010.<br />
EBITDA*<br />
EBITDA of £103m (up 12%) included<br />
£10m part-year contributions from<br />
acquisitions. On a full year basis the<br />
acquisitions contributed in line with<br />
expectations. LFL EBITDA of £91m was<br />
4% ahead of prior year.<br />
EBITDA* (£m) 2007 to <strong>2011</strong><br />
68 t<br />
72<br />
80<br />
Revenue<br />
Revenue increased 12% to £725.1m,<br />
or 11% excluding foreign exchange<br />
(fx) difference. Revenue KPIs increased<br />
despite general economic weakness<br />
across Europe, with LFL average ticket<br />
price (“ATP”) up 2.2% and retail revenue<br />
per head (“RPH”) up 1.8%. Screen<br />
advertising was weaker with the softer<br />
economies. It is expected that digital<br />
delivery will support advertising revenues<br />
going forward.<br />
Revenue Growth Table (LFL)<br />
92<br />
103<br />
2007 2008 2009 2010 <strong>2011</strong><br />
% Growth<br />
<strong>2011</strong> vs 2010<br />
Average Ticket Price (ATP) 2.2%<br />
Retail Revenue per Head (RPH) 1.8%<br />
Other Revenue 17.1%<br />
Revenue per customer 4.0%<br />
Yield per customer w 2.6%<br />
Control over costs was strong, with<br />
indirect costs up only 1.6% on the LFL<br />
estate. EBITDA margin improved to<br />
14.2%, despite the impact of acquisitions<br />
where profit improvement plans had still<br />
to be completed.<br />
PropCo rent in total for the year was<br />
£11.6m (2010: £11.3m). Of this total,<br />
£9.5m (2010: £9.1m) was shown as<br />
P&L operating lease rentals for statutory<br />
accounts purposes. The remaining £2.1m<br />
related to finance leases (5 of the 31<br />
properties).<br />
Strategic costs were excluded from<br />
EBITDA on the basis that they are<br />
not costs required to deliver ongoing<br />
earnings, but are related to the<br />
development of potential new business.<br />
Some of these activities lead to ongoing<br />
new business, some are aborted.<br />
EBITDA is a reflection of the earnings<br />
excluding the cost of this new business<br />
development activity.<br />
Depreciation and amortisation of £65.3m<br />
increased by £11.7m compared to 2010,<br />
principally because of the increased size<br />
of the estate following acquisitions and<br />
higher capital expenditure. Of the total,<br />
£9.7m was amortisation of goodwill.<br />
Exceptional costs of £4.1m in the year<br />
related primarily to staff restructuring<br />
resulting from the digital roll-out and<br />
integration costs resulting from the<br />
acquisitions during the year.<br />
Exceptional income of £4.6m in the year<br />
related to favourable property litigation<br />
settlements.<br />
Bank interest decreased year-on-year<br />
because the bank debt was repaid upon<br />
refinancing in May.<br />
Bond interest in the P&L represents<br />
the cost from the refinancing on 24<br />
May to the year-end date. The cost is<br />
approximately 9% on £475m equivalent.<br />
OpCo Profit & Loss £m <strong>2011</strong> 2010<br />
<strong>Group</strong> Turnover 725.1 649.6<br />
EBITDA* 102.9 91.5<br />
EBITDA % 14.2% 14.1%<br />
PropCo rent (excl finance leases) (9.5) (9.1)<br />
Strategic costs (3.0) (1.3)<br />
Depreciation (55.6) (43.9)<br />
Amortisation (9.7) (9.7)<br />
Exceptional costs (4.1) (1.5)<br />
Exceptional income<br />
Operating profit/(loss) after<br />
4.6<br />
exceptional items 25.6 26.0<br />
Share of JV results 0.3 -<br />
Loss on disposals - (0.5)<br />
Bank interest (7.5) (17.9)<br />
Bond interest (26.3)<br />
Accrued/other finance costs (58.4) (46.3)<br />
(Loss) before tax (66.3) (38.7)<br />
Tax (2.4) (4.5)<br />
(Loss) after tax (68.7) (43.2)<br />
t 2007 is stated on a 52 week basis.<br />
* Earnings before PropCo rent, interest, tax, depreciation, amortisation, exceptional items and strategic one-off costs.<br />
w ATP and RPH net of associated direct costs.<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
A large part of the charge is accrued only<br />
in <strong>2011</strong>, because the first Sterling bond<br />
interest payment date was 1 February<br />
2012. Euro bond interest was paid during<br />
<strong>2011</strong> on 1 August and 1 November.<br />
Other finance costs included primarily<br />
the non-cash charges of £38m on<br />
Terra Firma loan notes and the £8m<br />
one-off non-cash costs of writing off<br />
capitalised arrangement costs relating to<br />
the old facilities. Also included were the<br />
interest income on the loan to PropCo,<br />
regular amortisation of capitalised loan<br />
arrangement fees, unwinding of discounts<br />
on provisions, guarantee, commitment<br />
and other fees.<br />
Tax in the P&L was a charge of £2.4m,<br />
part of which was non-cash deferred tax.<br />
Capex<br />
Investment continued at a high level in<br />
<strong>2011</strong>. Additions included £4m for new<br />
sites, £17m for initiatives, £6m postacquisition<br />
spend on <strong>2011</strong> acquisitions<br />
and £14m for maintenance. Digital<br />
additions in the year were £47m (offset by<br />
£33m of refunds in the year with further<br />
refunds to follow in 2012).<br />
Capex £m<br />
£m<br />
31<br />
16<br />
15<br />
42<br />
30<br />
12<br />
30 27<br />
1<br />
3 27<br />
21 11<br />
13<br />
2007 2008 2009 2010 <strong>2011</strong><br />
Maintenance Development Non Refundable<br />
Digital<br />
Cashflow<br />
Net debt increased by £154m largely<br />
because of acquisitions £116m,<br />
refinancing fees £22m and capex on<br />
digital assets for which refunds are<br />
expected in 2012 £13m. The main<br />
movements in net bank debt for OpCo<br />
during the year are set out in the<br />
table on the following page.<br />
46<br />
PropCo rent was paid for 3 quarters in<br />
2010 and 5 quarters in <strong>2011</strong>, because of<br />
the timing of year end dates and public<br />
holidays.<br />
8<br />
5<br />
14<br />
23
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
24<br />
OpCo Cashflow<br />
£m <strong>2011</strong> 2010<br />
EBITDA<br />
Propco rent<br />
102.9 91.5<br />
(operating and finance leases) (14.6) (8.4)<br />
Movement in provisions (8.1) (7.0)<br />
Working capital / other (9.2) (5.5)<br />
Payments for capex (net) (51.2) (32.8)<br />
Exceptional and strategic / one-off (4.9) (3.7)<br />
Refinancing fees<br />
Finance costs paid<br />
(21.9) (2.9)<br />
(excl PropCo finance leases) (24.5) (22.6)<br />
Acquisitions (116.2) (16.3)<br />
Pension deficit funding (2.1) (1.7)<br />
Tax (paid) / refunds received (3.8) (0.6)<br />
Change in Net Bank Debt (153.6) (10.0)<br />
The movement in provisions relates<br />
principally to the utilisation of onerous<br />
lease provisions.<br />
Change in working capital was an outflow<br />
in <strong>2011</strong> due to payment timings. Over<br />
time we expect working capital to be<br />
close to flat.<br />
Payments for capex of £51m (net of<br />
disposal proceeds) were £18m higher<br />
than prior year as a result of increased<br />
investment in revenue-generating<br />
development projects, and investment<br />
in digital assets for which refunds from<br />
external investors of £13m are expected<br />
in 2012.<br />
Exceptional and strategic / one-off costs<br />
were referred-to in the P&L description.<br />
Refinancing fees related to the bond and<br />
RCF financing in <strong>2011</strong> and the previous<br />
facility in 2010.<br />
Acquisitions spend of £116m in <strong>2011</strong><br />
was payments for the 5 acquisitions<br />
completed in <strong>2011</strong>, including costs and<br />
net of cash acquired, and a deferred<br />
payment for the 2010 Pathe (Italy)<br />
acquisition.<br />
A statutory presentation of the cashflow<br />
statement is included in the OpCo<br />
statutory accounts.<br />
Balance Sheet<br />
A summary balance sheet for OpCo is set<br />
out below.<br />
The increase in the shareholders’ deficit<br />
compared to 2010 was a result of:<br />
(a) the retained P&L loss (increases<br />
deficit £68.7m) described in an earlier<br />
section, which included a number of<br />
non-cash items;<br />
(b) fx retranslation of the underlying local<br />
currency balance sheets (reduces<br />
deficit £0.9m);<br />
(c) actuarial pension scheme movement<br />
in STRGL net of associated deferred<br />
tax (increases deficit £2.4m).<br />
The balance sheet is generally larger at<br />
the <strong>2011</strong> year-end compared to 2010<br />
because of the larger size of the business<br />
following acquisitions.<br />
Goodwill increased by a net £73m<br />
because of the £91m provisional goodwill<br />
relating to the <strong>2011</strong> acquisitions, a £(3m)<br />
reduction to finalise the Pathe goodwill<br />
which was provisional at 2010, £(10m)<br />
amortisation and £(5m) fx movements.<br />
Tangible fixed assets increased as<br />
a result of <strong>Group</strong> funded capital<br />
expenditure, externally funded digital<br />
assets capitalised, finance lease assets<br />
capitalised and assets already in acquired<br />
businesses brought onto the <strong>Group</strong><br />
balance sheet. These increases were net<br />
of depreciation, impairment charges and<br />
fx movements. The increase in net book<br />
value was £77m.<br />
Long term debtors are primarily the loans<br />
due from the PropCo <strong>Group</strong> plus related<br />
interest.<br />
Cash is generally at a peak at the end<br />
of the calendar year, including revenues<br />
collected during the busy Christmas<br />
trading period but prior to payment of<br />
the related film hire. Cash at the <strong>2011</strong><br />
year-end was higher than usual because<br />
the bond proceeds had not yet been<br />
fully invested in acquisitions or other<br />
opportunities.<br />
Net current assets are naturally favourable<br />
(negative) in this business, because<br />
revenues are collected from customers<br />
close to the day of attendance, whereas<br />
most direct costs and expenses are paid<br />
after a period of credit.<br />
Long term creditors at <strong>2011</strong> were<br />
primarily the bond debt (<strong>2011</strong> bond debt<br />
was £181m higher than 2010 bank debt,<br />
net of capitalised costs), shareholder<br />
loan notes, finance lease creditors and<br />
non-cash accounting balances relating<br />
principally to externally funded digital<br />
assets.<br />
Provisions were principally the onerous<br />
lease provisions.<br />
Pension deficit, as measured in<br />
accordance with the FRS17 accounting<br />
standard, increased by £0.8m from<br />
2010, due to an increase in the asset<br />
values (£5.5m) and an increase in the<br />
scheme liabilities (£4.8m) net of the<br />
effect of accounting rules preventing<br />
the recognition of a surplus on the ABC<br />
scheme (£1.7m change in the year) and<br />
deferred tax movement (£0.2m).<br />
OpCo Balance Sheet<br />
£m <strong>2011</strong> 2010<br />
Goodwill 216.1 142.9<br />
Tangible fixed assets 431.4 354.5<br />
Investments in JVs 1.2 1.2<br />
Debtors long term 56.1 48.4<br />
Cash 76.0 39.3<br />
Net current assets (101.3) (92.7)<br />
Creditors long term (908.5) (655.1)<br />
Provisions (67.3) (65.5)<br />
Pension deficit (1.1) (0.3)<br />
Shareholders’ deficit (297.4) (227.2)<br />
Terra Firma<br />
The directors regard Terra Firma Holdings<br />
Ltd, a company registered in Guernsey,<br />
as the ultimate parent entity. The ultimate<br />
controlling party is Guy Hands.<br />
Funding and Going Concern<br />
The <strong>Group</strong> has a sound funding structure,<br />
comprising bond finance (senior secured<br />
notes), a senior revolving credit facility,<br />
shareholder loan notes and equity<br />
funding from Terra Firma via intermediate<br />
entities. The <strong>Group</strong> has no refinancing<br />
requirements in the foreseeable future.<br />
The financial statements have been<br />
prepared on a going concern basis.<br />
Principal Risks and Risk Management<br />
The principal risk in the business is<br />
cinema attendance. There is some<br />
volatility year on year, depending on<br />
the film slate, which in turn depends on<br />
production from Hollywood and local<br />
content in each country. The weather, the<br />
level of competition from other exhibitors<br />
and from alternative entertainment events<br />
may also have an impact on attendance.<br />
The risk to earnings performance is<br />
mitigated by cost savings in film hire and<br />
staff, which reduce at lower attendances,<br />
and by controlling discretionary costs and<br />
capital expenditure.<br />
The challenging economic conditions<br />
have caused a reduction in screen<br />
advertising in the last three years and<br />
slower growth in retail revenue, but<br />
cinema attendance has been resilient.<br />
The <strong>Group</strong> has continued to achieve<br />
growth in the main revenue KPIs and<br />
<strong>Group</strong> earnings on the like-for-like estate<br />
have increased through this economically<br />
challenging period. Acquisitions and new<br />
cinema openings have further increased<br />
the growth.
Some commentators have been<br />
concerned about the impact of the<br />
increasing penetration of home cinema<br />
equipment and online film downloads<br />
on cinema attendance. Similar concerns<br />
were expressed with the introduction of<br />
Video Cassettes and DVDs. The directors<br />
believe that cinema continues to offer<br />
excellent value in the “going out” market<br />
and that there will be ongoing demand for<br />
the cinema experience for the foreseeable<br />
future. The value to the customer of the<br />
cinema experience has been further<br />
demonstrated and reinforced by the<br />
growth of high quality 3D product.<br />
The principal financial risk to the <strong>Group</strong> is<br />
the movement of interest rates. Following<br />
the <strong>2011</strong> refinancing, the Sterling element<br />
of the senior secured notes (£300m) is<br />
at a fixed interest rate of 9.0% and, to<br />
hedge the Euro element (€200m) which is<br />
at floating rates, a three year interest rate<br />
swap is in place to fix the effective total<br />
rate to 9.07%.<br />
The <strong>Group</strong>’s foreign exchange position is<br />
naturally hedged by holding a proportion<br />
of debt in Euros similar to the proportion<br />
of earnings. Most of the group’s excess<br />
cash is held in Sterling.<br />
Key Contractual Arrangements<br />
Major contracts fundamental to the<br />
performance of the business are those<br />
governing the senior secured notes and<br />
the revolving credit facility, referred to<br />
above, and the cinema property leases.<br />
Property leases vary by country and by<br />
location, but typically are for terms of 15<br />
to 25 years, with rent adjusted by general<br />
or property inflation. A minority include<br />
an element of rent related to turnover,<br />
but total rent paid as turnover-related is<br />
immaterial. Some retail goods are bought<br />
at prices reflecting contracts of up to<br />
5 years and a proportion of utilities are<br />
bought in advance. The rental paid to<br />
distributors for each film is determined<br />
within framework agreements, but<br />
subject to specific negotiation on a title<br />
by title basis. In some territories staff<br />
costs are subject to collective bargaining<br />
agreements. The <strong>Group</strong>’s other revenues<br />
and costs are determined largely at<br />
market rates over short terms.<br />
PropCo<br />
Ownership and structure<br />
“PropCo” refers to <strong>ODEON</strong> Property<br />
<strong>Group</strong> LLP and its subsidiaries which own<br />
31 cinema properties. The 31 properties<br />
are leased to OpCo.<br />
Funding<br />
The audited financial statements for<br />
PropCo are available on the website<br />
www.odeonucicinemas.com.<br />
Profit and loss account<br />
Revenue in PropCo represents rents<br />
receivable from OpCo. Of the 31 leases<br />
between PropCo and OpCo, 5 are<br />
accounted for as finance leases and the<br />
remaining 26 as operating leases. Finance<br />
lease accounting is applied to properties<br />
where the external lease is similar in length<br />
to the OpCo/PropCo lease.<br />
PropCo incurs a very low level of<br />
administrative costs. Interest is the main<br />
cost. Interest payable to OpCo is noncash<br />
in the short term (until the bank<br />
funding is repaid). The amortisation of loan<br />
issue fees is also a non-cash P&L item,<br />
which leads PropCo to record a book<br />
loss.<br />
Property Valuation<br />
In accordance with the requirements<br />
of the UK accounting standard relating<br />
to investment properties (SSAP19),<br />
updated valuations were performed as at<br />
December <strong>2011</strong>.<br />
The average rental yield in the December<br />
<strong>2011</strong> valuation was 7.7% (2010: 8.0%).<br />
This gave rise to an increase in value of<br />
£10.1m, increasing the total value of the<br />
31 properties from £143.1m to £153.2m.<br />
Of this total, £131.3m is accounted for<br />
within fixed assets (26 operating leases).<br />
The remaining property assets are shown<br />
in the balance sheet as finance lease<br />
debtors, and are not subject to annual<br />
revaluations.<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
Cashflow<br />
The main ongoing cashflows in PropCo<br />
are the quarterly receipt of rents from<br />
OpCo and the payment of bank interest<br />
and bank loan principal. Bank debt was<br />
reduced by £2.8m in <strong>2011</strong><br />
Funding and Going Concern<br />
PropCo has a sound funding structure,<br />
comprising £113m bank loans (due 2014)<br />
and the related party (OpCo) balances.<br />
The bank funding continues to be<br />
contractually available provided the terms<br />
of the agreement with the lenders are<br />
followed. Projections indicate ongoing<br />
compliance with required covenant ratios.<br />
Consequently, the financial statements<br />
have been prepared on a going concern<br />
basis. The funding from OpCo is<br />
contractually subordinated beneath the<br />
bank debt.<br />
Jonny Mason<br />
Chief Financial Officer<br />
25
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
26<br />
Our Directors<br />
Mike Kinski Julie Williamson<br />
Tim Money<br />
Dean Brown<br />
Tracey Huggett Fraser Duncan<br />
Professor Gordon Edge<br />
Jonny Mason<br />
Mike Kinski (Non-Executive, Terra Firma)<br />
Mike was appointed Chairman of <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> Holdings<br />
Limited on 5 April 2007. He has been involved in a large number of Terra<br />
Firma’s investments since 2000 including Hyder plc, some of the pub<br />
companies, WRG and East Surrey Holdings. He was the acting Chief<br />
Executive Officer of the Voyager Pub Company for a period up to its sale<br />
in 2002.<br />
His other current Terra Firma responsibilities are Chairman of Infinis<br />
Capital Limited (a renewable energy business in the UK), and a Director of<br />
Lake Woods Holdings Pty. Ltd the governance company for Consolidated<br />
Pastoral Company (Terra Firma’s cattle business in Australia). He is also<br />
supporting the development of EverPower (Terra Firma’s recently acquired<br />
wind development business in the USA).<br />
Prior to joining Terra Firma in 2000, Mike was <strong>Group</strong> Chief Executive<br />
Officer of Stagecoach Holdings Plc and Chief Executive Officer of Power<br />
Distribution and Water Operations for Scottish Power Plc. He was also a<br />
government appointed Non-Executive Director of the UK post office from<br />
1998 to 2002.<br />
As part of Terra Firma’s regular review of resources and responsibilities,<br />
Mike is stepping down from the Chairmanship of <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong><br />
Holdings Limited. Mike will remain a Board member of the Company.<br />
Rupert Gavin<br />
José Batlle Roger Harris Mike Stevens<br />
Robbie Barr (Non-Executive, Terra Firma)<br />
Robbie was appointed a director of <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> Holdings<br />
Limited on 11 June 2012 and replaces Mike as Chairman as of that date.<br />
Robbie is the Chief Operating Officer of Terra Firma Capital Partners<br />
Limited (“TFCP”), advisor to the Terra Firma shareholders and has overall<br />
responsibility for the operational management of Terra Firma’s portfolio<br />
businesses. Prior to joining TFCP in 2009, he held a number of senior<br />
positions at Vodafone <strong>Group</strong> plc including the role of <strong>Group</strong> Financial<br />
Controller and regional CFO for Vodafone’s businesses outside<br />
Western Europe.<br />
Julie Williamson (Non-Executive, Terra Firma)<br />
Julie was appointed a director of <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> Holdings Limited<br />
on 27 January 2012. She recently led the Terra Firma team advising on the<br />
investment in The Garden Centre <strong>Group</strong>. Julie also previously led the Terra<br />
Firma team advising on the investment in Tank & Rast and was responsible<br />
for its refinancing in 2006 and the partial exit in 2007. Julie was also heavily<br />
involved in the group’s pub businesses. She currently focuses on the<br />
hospitality and leisure sectors for Terra Firma.<br />
Prior to joining the group in 1998, Julie worked for Nomura International<br />
plc where she headed the legal team that provided legal risk analysis and<br />
transaction execution support to the group. Prior to that, she was a partner<br />
in the Banking department with the law firm of Winthrop & Weinstine.
December <strong>2011</strong><br />
Mike Kinski<br />
Fraser Duncan<br />
Gordon Edge<br />
Tim Money<br />
Tracey Huggett<br />
Dean Brown<br />
Rupert Gavin<br />
Jonny Mason<br />
Roger Harris<br />
Jose Batlle<br />
Mike Stevens<br />
Board<br />
✓<br />
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✓<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> Holdings Ltd<br />
Audit<br />
Committee<br />
✓<br />
✓<br />
✓<br />
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Finance<br />
Committee<br />
✓<br />
✓<br />
✓<br />
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Renumeration &<br />
Nomination<br />
Committee<br />
✓<br />
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Board<br />
✓<br />
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<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong><br />
<strong>Group</strong> Ltd<br />
Appointment and Resignation of Directors from 1st January <strong>2011</strong> to 30th June 2012<br />
Appointments Resignations<br />
Dean Brown (appointed 22 July <strong>2011</strong>) Mayamiko Kachingwe (resigned 19 May <strong>2011</strong>)<br />
Tracey Huggett (appointed 30 September <strong>2011</strong>)<br />
Julie Williamson (appointed 27 January 2012)<br />
Robbie Barr (appointed 11 June 2012)<br />
Glenn Timms (resigned 8 July <strong>2011</strong>)<br />
Tim Money (Non-Executive, Terra Firma)<br />
Tim was appointed to the Board on 22nd April 2009. Tim has been with<br />
Terra Firma since 2007 and is also involved in a number of Terra Firma’s<br />
other investments including Tank & Rast and Consolidated Pastoral<br />
Company. Prior to joining Terra Firma, Tim was Chief Financial Officer of<br />
P&O Nedlloyd. Tim is a Chartered Accountant.<br />
Dean Brown (Non-Executive, Terra Firma)<br />
Dean was appointed to the Board on 22 July <strong>2011</strong>. As a Business Director<br />
at Terra Firma he holds responsibility for <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> Holdings<br />
and The Garden Centre <strong>Group</strong> (the leading UK specialist garden products<br />
retailer). Prior to joining Terra Firma in <strong>2011</strong>, he worked at OC&C strategy<br />
consultants and then held a number of different Trading, Marketing and<br />
Development roles at both Tesco and Waitrose. Dean holds an MBA from<br />
INSEAD and an MA in Mathematics from Cambridge University.<br />
Tracey Huggett (Non-Executive, Terra Firma)<br />
Tracey was appointed to the board on 30 September <strong>2011</strong>. She has been<br />
involved with <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> Holdings since 2007. She has been<br />
with Terra Firma since 2006 and has also been involved in a number of<br />
Terra Firma’s other investments including AWAS and Tank & Rast. Prior to<br />
joining Terra Firma, Tracey was employed at MidOcean Partners and prior<br />
to that by Deutsche Bank Capital Partners.<br />
Professor Gordon Edge (Non-Executive, Independent)<br />
Gordon has been a non-executive director of <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong><br />
Holdings Limited since May 2007. He is a long term serial scientific<br />
entrepreneur and in 1986 founded The Generics <strong>Group</strong>; a leading<br />
laboratory based international technology and business consulting and<br />
investment company (now the Sagentia group).<br />
Fraser Duncan (Non-Executive, Independent)<br />
Fraser has been involved with <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Group</strong> since 2004<br />
and was appointed Chairman of <strong>ODEON</strong> Property <strong>Group</strong> LLP in March<br />
2007. He was with Terra Firma from 1997 to 2009, during which time his<br />
responsibilities included pre- and post-acquisition operational change<br />
planning and implementation, performance monitoring and governance<br />
processes. Prior to joining Terra Firma, Fraser held positions within Rentokil<br />
Initial, Cameron Consultants and Unilever. He left Terra Firma in 2009 but<br />
continues to act as a non-executive director of <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong><br />
Holdings Ltd and non-executive chairman of the management committee<br />
of <strong>ODEON</strong> Property <strong>Group</strong> LLP.<br />
Executive<br />
Committee<br />
✓<br />
✓<br />
✓<br />
✓<br />
✓<br />
<strong>ODEON</strong> Property<br />
<strong>Group</strong> LLP<br />
Management<br />
Committee<br />
Rupert Gavin (Executive Director)<br />
Rupert was appointed as Chief Executive Officer of <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong><br />
in July 2005. Prior to joining the business, he was Chief Executive of BBC<br />
Worldwide, and a member of the BBC’s Executive Committee. He led<br />
BBC Worldwide through a period of rapid expansion. Rupert’s earlier roles<br />
included Managing Director at British Telecom and Deputy Managing Director<br />
at Dixons Store <strong>Group</strong>.<br />
Jonny Mason (Executive Director)<br />
Jonny joined <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> in March 2006 as Chief Financial<br />
Officer. Previously, Jonny was a member of the Operating Board and<br />
Finance Director of Sainsbury’s. Prior to that Jonny’s roles included the<br />
CFO of a private equity-backed fitness chain and financial management<br />
positions in Hanson and Shell.<br />
José Batlle (Executive Operating Board)<br />
José is the Chief Operating Officer (Continental Europe) of <strong>ODEON</strong> & <strong>UCI</strong><br />
<strong>Cinemas</strong> <strong>Group</strong>. He joined the cinema industry in 1986 as Chief Executive<br />
of Cinesa, Spain. He was appointed Vice President of <strong>UCI</strong> when Cinesa<br />
was sold to <strong>UCI</strong> in 1991 and later established <strong>UCI</strong> Brazil, started<br />
operations in Italy and Portugal, and continued the rapid expansion of<br />
Cinesa in Spain. In 2003 he was appointed Senior VP Continental Europe<br />
and made additional acquisitions in Germany and Austria.<br />
Roger Harris (Executive Operating Board)<br />
Roger is the Chief Operating Officer (UK and Ireland) of <strong>ODEON</strong> & <strong>UCI</strong><br />
<strong>Cinemas</strong> <strong>Group</strong>. He joined <strong>UCI</strong> in 2002, working closely with the Executive<br />
and UK Senior Management Team to develop a five-year plan for the UK<br />
business. Roger has been in the cinema business since 1988. He held<br />
a number of positions at Famous Players in Canada, including Senior<br />
Executive Vice President and General Manager.<br />
Mike Stevens (Executive Operating Board)<br />
Mike has worked in the cinema industry for over 11 years and was<br />
previously employed by <strong>UCI</strong> between 1997-2001. He returned to the<br />
company in 2005 having spent the intervening period in a senior HR role<br />
in the UK media sector. Mike has over 30 years’ experience as an HR<br />
practitioner.<br />
✓<br />
✓<br />
✓<br />
✓<br />
27
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
28<br />
Corporate Governance<br />
Report<br />
The boards of <strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> Holdings Ltd and <strong>ODEON</strong> Property <strong>Group</strong><br />
LLP are committed to the highest standards of corporate governance as set out in<br />
the Combined Code on corporate governance.<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> Holdings Ltd<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> Holdings Ltd’s<br />
Board believes that effective corporate<br />
governance is a fundamental aspect of<br />
a well run company and is committed<br />
to achieving the highest standards<br />
of corporate governance, corporate<br />
responsibility and risk management in<br />
directing and controlling the business.<br />
The following paragraphs describe<br />
the key governance structures and<br />
internal controls operating within the<br />
company. Through these mechanisms,<br />
the company aims to apply the highest<br />
standards of corporate governance<br />
and to conform with the spirit of the<br />
‘Combined Code’.<br />
Board Constitution and Procedures<br />
The Board comprises of 10 members:<br />
a non-executive Chairman, 2 executive<br />
directors and 7 non-executive directors.<br />
The Chairman is responsible for the<br />
effective running of the Board and for<br />
communications with all directors and<br />
shareholders. He ensures that the Board<br />
receives sufficient information on financial<br />
trading and corporate issues prior to the<br />
Board meetings. The executive directors<br />
are responsible for day-to-day operations<br />
and the development of strategic<br />
plans for consideration by the Board<br />
as a whole.<br />
The Board meets regularly during the<br />
year. In <strong>2011</strong>, 12 scheduled meetings<br />
were held in the UK during the year.<br />
All members of the Board receive<br />
detailed financial information and regular<br />
presentations from executives on the<br />
business performance, in addition to<br />
items for decision and minutes of board<br />
committees in advance of each board<br />
meeting, whether they are able to attend<br />
or not. This enables the directors to make<br />
informed decisions on corporate and<br />
business issues under consideration.<br />
The Board adopted a formal schedule<br />
of delegated authorities on 5th April<br />
2007 whilst ensuring that key policy and<br />
strategic decisions are made by the full<br />
board. Such matters include, but are not<br />
limited to, the final approval of the annual<br />
accounts and budget, major acquisitions<br />
and disposals, and any changes to the<br />
Company’s financing arrangements and<br />
financial policies. Regular updates on<br />
risk management, health and safety, and<br />
other key company policies are given to<br />
the Board.<br />
Where urgent decisions are required<br />
on matters specifically reserved for the<br />
Board in between meetings, there is a<br />
process in place to facilitate discussion<br />
and decision-making. The directors also<br />
have access to the advice and services<br />
of the Company Secretary and external<br />
advisers, as appropriate.<br />
Board Committees<br />
The Board has established several<br />
committees, each with clearly defined<br />
terms of reference, procedures,<br />
responsibilities and powers.<br />
Finance Committee<br />
The Finance Committee is chaired by<br />
Mike Kinski and consists of a further 5<br />
non-executive directors and 2 executive<br />
directors. This committee is responsible<br />
for making recommendations to the<br />
board on funding strategy, capital<br />
structure and management of financial<br />
risks and the policies and control<br />
procedures, approval of investments and<br />
divestments, raising of external financing<br />
and the granting of securities, guarantees<br />
and indemnities as set out within the<br />
delegated authorities. In certain specific<br />
circumstances the Board has delegated<br />
authorities to the committee to make<br />
decisions in these areas.<br />
Audit committee<br />
The Audit committee is chaired by<br />
Fraser Duncan and consists of a further 3<br />
non-executive directors.<br />
The Chief Executive Officer, Chief<br />
Financial Officer, Director of <strong>Group</strong><br />
Finance and external auditors are<br />
normally invited to attend the meeting.<br />
The committee meets at least twice<br />
during the financial year at appropriate<br />
times in the reporting and audit cycle.<br />
The committee oversees the relationship<br />
with the external auditors. It reviews<br />
their audit plan and discusses audit<br />
findings with them. In addition, the<br />
committee reviews the effectiveness<br />
of the Company’s internal controls and<br />
risk management systems and also<br />
ensures that there is proportionate<br />
and independent investigation of any<br />
matter bought to their attention. The<br />
committee is required to assist the<br />
Board to fulfil its responsibilities related<br />
to external financial reporting and<br />
associated announcements. During the<br />
year the committee reviewed either as a<br />
committee or as part of the Board:<br />
n the annual financial statements,<br />
including the requirements for financial<br />
reporting;<br />
n changes proposed to the Company’s<br />
accounting policies and practices;<br />
n significant accounting issues;<br />
n the audit plan and processes, and;<br />
n the Company’s risk management<br />
process.<br />
The committee is also responsible for<br />
the development, implementation and<br />
monitoring of the Company’s policy<br />
on external audit. The committee has<br />
oversight responsibility for monitoring<br />
independence, objectivity and compliance<br />
with ethical and regulatory requirements.<br />
The committee recommends the<br />
appointment and reappointment of<br />
the Company’s external auditors and<br />
annually reviews a formal letter provided
Risk management processes and systems of internal control are designed<br />
to manage, rather than eliminate, the risk of failure to achieve the group’s<br />
strategic objectives.<br />
by the external auditors confirming their<br />
independence and objectivity within<br />
the context of applicable regulatory<br />
requirements and professional standards.<br />
The committee also reviews the terms,<br />
areas of responsibility and scope of the<br />
audit (including schedules of unadjusted<br />
errors and representation letters) as set<br />
out in the external auditors’ engagement<br />
letter; the overall work plan for the<br />
forthcoming year, together with the costeffectiveness<br />
of the audit as well as the<br />
auditors’ remuneration and performance;<br />
any major issues which arise during the<br />
course of the audit and their resolution;<br />
key accounting and audit judgements;<br />
the level of errors identified during the<br />
audit; and the recommendations made<br />
to management by the auditors and<br />
management’s response.<br />
Remuneration and Nominations<br />
Committee<br />
The remuneration and nominations<br />
committee is chaired by Mike Kinski and<br />
consists of a further 2 non-executive<br />
directors and an executive director. The<br />
committee meets at least twice a year<br />
and at such other times as the Board<br />
requires.<br />
The committee’s specific duties and<br />
responsibilities are as follows:<br />
n to establish criteria to be used in<br />
selecting Directors and ensure the<br />
remuneration packages are designed<br />
to attract, motivate and retain staff of<br />
the highest calibre<br />
n to approve the remuneration of the<br />
executive directors and management,<br />
to provide independent and objective<br />
assessment of any benefits granted to<br />
directors and management, and<br />
n to ensure that the pension<br />
arrangements throughout the <strong>Group</strong><br />
are appropriate, well supervised and<br />
conform to applicable law.<br />
The committee will also review the design<br />
of incentive and performance related pay<br />
plans for approval by the Board and<br />
will review the Company’s remuneration<br />
policies as a whole and remuneration<br />
trends across the Company.<br />
Risk Management and<br />
Internal Controls<br />
The Company’s aim is to manage risk<br />
and to control its business and financial<br />
activities cost-effectively and in a manner<br />
that enables it to exploit profitable<br />
business opportunity in a disciplined way.<br />
The Board has overall responsibility for<br />
the systems of internal controls, which<br />
are designed to manage risk of failure to<br />
achieve the objectives of the business<br />
where such risk cannot be eliminated.<br />
The Board has considered the systems<br />
of internal control for the accounting year<br />
under review and is satisfied that they<br />
are appropriate. There is a programme of<br />
regular review and development which is<br />
monitored by the audit committee.<br />
Bribery Act<br />
During the year the Board discussed<br />
the implementation of the UK Bribery<br />
Act and the Company’s Anti Corruption<br />
procedures. The Board were informed<br />
of all the measures the Company had<br />
established to ensure that its employees,<br />
agents, intermediaries, consultants,<br />
distributors, sub-contractors, suppliers<br />
and Joint Venture partners working on the<br />
Company’s behalf anywhere in the world<br />
would be fully aware of the requirements<br />
of the Act and what was expected<br />
of them. Employees undertook the<br />
Company’s Anti Bribery in-house training<br />
and continual training will be provided on<br />
an ad hoc basis where necessary.<br />
<strong>ODEON</strong> Property <strong>Group</strong> LLP<br />
<strong>ODEON</strong> Property <strong>Group</strong> LLP (“PropCo”)<br />
is also committed to meeting the high<br />
standards of corporate governance within<br />
the legal framework that it is subject to.<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
PropCo has entered into a Limited<br />
Liability Partnership agreement with<br />
Aurelius Property LLP and Metellus<br />
Property LLP which outlines the duties<br />
and responsibilities of the designated<br />
members. The members have appointed<br />
a management committee to carry out<br />
the day to day business of the company.<br />
The management committee must<br />
have at least one representative of<br />
each of Aurelius and Metellus and the<br />
senior executives of the company. The<br />
Management Committee meets at least<br />
twice a year, with the senior executives of<br />
the business, to carry out its duties and<br />
to discuss the progress of the business.<br />
In <strong>2011</strong> the Committee met 4 times and<br />
was chaired by Fraser Duncan.<br />
The meetings included a review of the<br />
policies, strategy and financial position<br />
of the <strong>Group</strong>.<br />
The Management Committee also<br />
oversees the relationship with the external<br />
auditors. It reviews their audit plan and<br />
discusses audit findings with them. In<br />
addition, it reviews the effectiveness of<br />
internal controls and risk management<br />
systems and also ensures that there<br />
is proportionate and independent<br />
investigation of any matter brought to<br />
their attention.<br />
The Management Committee also has<br />
to fulfil its responsibilities related<br />
to external financial reporting and<br />
associated announcements.<br />
29
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
30<br />
<strong>Cinemas</strong> by Territory<br />
As at June 2012<br />
UK<br />
Andover<br />
Aylesbury<br />
Ayr<br />
Banbury<br />
Barnet<br />
Basingstoke<br />
Bath<br />
Beckenham<br />
Belfast<br />
Birmingham<br />
Blackpool<br />
Bournemouth<br />
Bournemouth ABC<br />
Bracknell<br />
Braehead<br />
Bridgend<br />
Brighton<br />
Bristol<br />
Bromborough<br />
Camden<br />
Canterbury<br />
Cardiff<br />
Chatham*<br />
Chelmsford<br />
Colchester<br />
Covent Garden<br />
Coventry<br />
Crewe<br />
Darlington<br />
Derby<br />
Dudley<br />
Dumfries<br />
Dundee<br />
Dunfermline<br />
East Kilbride<br />
Edinburgh Lothian<br />
Road<br />
Edinburgh Wester<br />
Hailes<br />
Epsom<br />
Esher<br />
Exeter<br />
Gateshead<br />
Gerrards Cross<br />
Glasgow Quay<br />
Greenwich<br />
Guildford<br />
Harrogate<br />
Hastings<br />
Hatfield<br />
Hereford<br />
* Managed sites<br />
Holloway<br />
Huddersfield<br />
Hull<br />
Kensington<br />
Kettering<br />
Kilmarnock<br />
Kingston<br />
Lee Valley<br />
Leeds<br />
Leicester<br />
Leicester Square<br />
Lincoln<br />
Liverpool<br />
Liverpool Switch Island<br />
Loughborough<br />
Maidenhead<br />
Maidstone<br />
Manchester<br />
Mansfield<br />
Marble Arch<br />
Milton Keynes<br />
Muswell Hill<br />
Newark<br />
Norwich<br />
Nuneaton<br />
Oxford George Street<br />
Oxford Magdalen Street<br />
Panton Street<br />
Port Solent<br />
Preston<br />
Putney<br />
Richmond<br />
Rochdale<br />
Salisbury<br />
Sheffield<br />
Silverlink<br />
South Woodford<br />
Southampton<br />
Southend<br />
Stoke-on-Trent<br />
Streatham<br />
Surrey Quays<br />
Swadlincote<br />
Swansea<br />
Swiss Cottage<br />
Tamworth<br />
Taunton<br />
Telford<br />
Tottenham Court Road<br />
Trafford<br />
Tunbridge Wells<br />
Uxbridge<br />
Warrington<br />
West End<br />
Weston-Super-Mare<br />
Whiteleys<br />
Wimbledon<br />
Worcester<br />
Wrexham<br />
Ireland<br />
Blanchardstown<br />
Cavan<br />
Coolock<br />
Dublin, The Point<br />
Limerick<br />
Naas<br />
Newbridge<br />
Portlaoise<br />
Stillorgan<br />
Waterford<br />
Spain<br />
Aldaia<br />
Area Central (Santiago<br />
De Compostela)<br />
Artea (Leioa)<br />
Augusta (Zaragoza)<br />
Barnasud (Barcelona)<br />
Diagonal (Barcelona)<br />
Diagonal Mar<br />
(Barcelona)<br />
El Foro (Merida)<br />
El Muelle (Las Palmas)<br />
Equinoccio<br />
(Majadahonda)<br />
Festival Park (Marratxi)<br />
Gran Casa (Zaragoza)<br />
Heron City (Barcelona)<br />
La Cañada (Marbella)<br />
La Farga (Hospitalet)<br />
La Gavia (Madrid)<br />
La Maquinista<br />
(Barcelona)<br />
La Moraleja<br />
(Alcobendas)<br />
Las Rosas (Madrid)<br />
Las Rozas<br />
Loranca (Fuenlabrada)<br />
Los Barrios<br />
Manoteras (Madrid)<br />
Maremagnum<br />
(Barcelona)<br />
Marineda City (La<br />
Coruna)<br />
Mataró<br />
Max Ocio (Bilbao)<br />
Mendez Alvaro (Madrid)<br />
Nassica Getafe (Madrid)<br />
New Capitol* (Madrid)<br />
Nueva Condomina<br />
(Murcia)<br />
Oviedo<br />
Parc Vallès (Terrassa)<br />
Parquesur (Leganes)<br />
Principe Pio (Madrid)<br />
Proyecciones (Madrid)<br />
Sant Cugat<br />
Santander<br />
Sevilla<br />
Siete Palmas (Las<br />
Palmas)<br />
Xanadu (Arroyomolinos)<br />
Zaratan (Valladolid)<br />
Zubiarte (Bilbao)<br />
Portugal<br />
Dolce Vita (Lisbon)<br />
Lisbon<br />
Oporto<br />
Germany<br />
Bad Oeynhausen<br />
Berlin Colosseum*<br />
Berlin Eastgate<br />
Berlin Friedrichshain<br />
Berlin Gropius<br />
Bochum Ruhr Park<br />
Cottbus Lausitz Park<br />
Dessau<br />
Dresden Elbe Park<br />
Duesseldorf<br />
Duisburg<br />
Flensburg<br />
Gera<br />
Hamburg East<br />
Hamburg Mundsburg<br />
Hamburg West<br />
Huerth<br />
Kaiserslautern<br />
Leipzig Nova Eventis<br />
Neuss<br />
Paderborn<br />
Potsdam<br />
Wilhelmshaven<br />
Austria<br />
Graz<br />
Vienna MEC<br />
Vienna SCS<br />
Italy<br />
Alessandria<br />
Ancona<br />
Arezzo<br />
Bergamo<br />
Bicocca (Milan)<br />
Cagliari<br />
Casoria (Naples)<br />
Campi Bisenzio<br />
(Florence)<br />
Certosa (Milan)<br />
Como<br />
Fano<br />
Ferrara<br />
Fiume Vento<br />
Firenze<br />
Genoa<br />
Jesi<br />
Lissone (Milan)<br />
Lunghezza (Rome)<br />
Marcon (Venice)<br />
Marconi (Rome)<br />
Meridiana (Bologna)<br />
Messina<br />
Mestre<br />
Milano Fiori<br />
Molfetta<br />
Moncalieri (Turin)<br />
Palermo<br />
Perugia<br />
Pesaro<br />
Piacenza<br />
Pioltello<br />
Porta di Roma (Rome)<br />
Porto Sant’Eplidio<br />
Reggio Emilia<br />
Rimini<br />
Roma Fiumincino<br />
(Rome)<br />
Senigallia<br />
Sinalunga (near Siena)<br />
Verona<br />
Torino
Website<br />
odeonucicinemas.com<br />
<strong>ODEON</strong> & <strong>UCI</strong> <strong>Cinemas</strong> <strong>Group</strong><br />
54 Whitcomb Street<br />
London<br />
WC2H 7DN<br />
Tel: +44 20 7321 0404<br />
For Enquiries<br />
investors@odeonuk.com<br />
Public Relations<br />
Red<br />
41-44 Great Windmill Street<br />
London<br />
W1D 7NF<br />
Tel: +44 20 7025 6524<br />
Financial Public Relations<br />
RLM Finsbury<br />
Tenter House<br />
45 Moorfields<br />
London<br />
EC2Y 9AE<br />
Tel: +44 20 7251 3801<br />
Terra Firma Capital Partners Ltd<br />
2 More London Riverside<br />
London<br />
SE1 2AP<br />
Tel: +44 20 7015 9500
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