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Seanchara Community Unit, 515, nursing home inspection ... - hiqa.ie

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that the chaplain provided a great service as she lived locally and was able to attend<br />

the centre within a short period of time. The chaplain informed inspectors that she<br />

ran a monthly family support group meeting which was well attended by residents’<br />

famil<strong>ie</strong>s and also provided bereavement support to residents’ relatives.<br />

Some improvements required<br />

Privacy of residents’ documents was not being maintained. Residents’ care plans<br />

were stored over their beds in their shared bedrooms.<br />

There was no advocate or advocacy service available to residents.<br />

Significant improvements required<br />

Residents informed inspectors that they had monthly meetings and if they wanted<br />

anything done, this was raised at these meetings. Inspectors rev<strong>ie</strong>wed minutes and<br />

noted that previous meeting minutes were not revisited. Two residents informed<br />

inspectors that they felt lunch was too early and that they had brought up the issue<br />

in September 2009. However, they had heard nothing since then and lunch continues<br />

to be served at noon.<br />

Page 10 of 29

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