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Corporate Governance in Commonwealth Authorities and Companies

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Strategy Sett<strong>in</strong>g<br />

For the Board <strong>and</strong> the organisation to achieve the agreed objectives it is important that a<br />

clear <strong>and</strong> documented corporate <strong>and</strong> bus<strong>in</strong>ess strategy be developed.<br />

Better Practice<br />

The objectives of the CAC need to be clearly documented <strong>in</strong> a long term corporate<br />

strategy (3 year m<strong>in</strong>imum, updated annually) <strong>and</strong> an annual bus<strong>in</strong>ess plan together<br />

with achievable <strong>and</strong> measurable performance targets <strong>and</strong> milestones.<br />

The Board should be responsible for approv<strong>in</strong>g or reject<strong>in</strong>g the budget developed by<br />

management to achieve the agreed strategy.<br />

Balanc<strong>in</strong>g Commercial Objectives <strong>and</strong> Community Service Obligations<br />

Many CAC bodies <strong>in</strong> the public arena have a range of commercial objectives <strong>and</strong><br />

community service obligations (CSOs) which are either core or <strong>in</strong>cidental to their<br />

activities.<br />

The nature of public services means that there will <strong>in</strong>variably be tensions between<br />

commercial objectives <strong>and</strong> government requirements like CSOs. This is further<br />

complicated because some organisations undertake commercial activities to supplement or<br />

complement their social objectives whereas, for other organisations, their ma<strong>in</strong> activity is<br />

<strong>in</strong>herently commercial.<br />

The challenge for the Board is to develop flexible approaches that will assist to manage<br />

these tensions as they arise. Invariably, different approaches will be required for different<br />

organisations.<br />

Better Practice<br />

Commercial objectives <strong>and</strong> community service obligations should be clearly<br />

documented <strong>and</strong> approved by both the M<strong>in</strong>ister <strong>and</strong> the Board.<br />

All stakeholders need to be consulted <strong>and</strong> <strong>in</strong>formed about strategies to overcome any<br />

tensions that may arise between commercial objectives <strong>and</strong> government requirements,<br />

such as CSOs.<br />

The Board should monitor the extent to which tensions are be<strong>in</strong>g managed us<strong>in</strong>g<br />

techniques such as:<br />

◗ <strong>in</strong>dependent surveys;<br />

◗ feedback mechanisms; <strong>and</strong><br />

◆ ◆ ◆ ◆ ◆<br />

◗ liaison with community or bus<strong>in</strong>ess groups.<br />

◆ ◆ ◆ ◆ ◆<br />

CORPORATE GOVERNANCE IN COMMONWEALTH AUTHORITIES AND COMPANIES<br />

24

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